How Do I Access Uverse Voice Mail

1. Dial *98 from your home phone. The system may take 5-7 seconds to begin voicemail setup.
2. When prompted, enter a new PIN, then press #. (Your PIN must be at least 6 digits long. If you make a mistake when entering your PIN, press * to start over.)
3. Re-enter your new PIN, then press #.
4. After you've set your new PIN, you will be given the option to select a personal authentication question and answer. The answer you provide will be used to confirm your identity should you need to reset your PIN.
5. Next, you'll be prompted to record your name. Say your name after the tone, then press #.
   • If you're happy with the recording, press 1.
   • To record again, press 2.
   • If you need more time, press 8 to pause. To resume, press any key.
6. Next, you'll be prompted to record your personal greeting or to use a pre-recorded system greeting. Press 1, record your greeting after the tone, then press #.
   • If you're happy with the recording, press 1.
   • To record again, press 2.
   • To use a different type of greeting (pre-recorded), press 3.
   • If you need more time, press 8 to pause. To resume, press any key.

You can also access the voicemail system by dialing your home number from any touch-tone phone and pressing *. Be aware that, when dialing into voicemail remotely, you may incur additional access charges for non-local calls, hotel services charges, or cellular charges.

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