User Guide
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... a New Network with a New Adapter 65 7.0.6 Splitting a Network into Two Networks 67 7.1 Troubleshooting ...70 Chapter 8 PLA Compatibility ...71 8.1 Overview ...71 8.2 Firmware and Utility Compatibility 71 8.3 Compatibility Diagrams ...72 8.4 Chipset Compatibility ...73 Part III: Appendices and Index 75 Chapter 9 LEDs and Troubleshooting ...77 9.1 LEDs ...77 9.2 Power and Light Problems 79 9.3 Configuration Utility Problems 81...
... a New Network with a New Adapter 65 7.0.6 Splitting a Network into Two Networks 67 7.1 Troubleshooting ...70 Chapter 8 PLA Compatibility ...71 8.1 Overview ...71 8.2 Firmware and Utility Compatibility 71 8.3 Compatibility Diagrams ...72 8.4 Chipset Compatibility ...73 Part III: Appendices and Index 75 Chapter 9 LEDs and Troubleshooting ...77 9.1 LEDs ...77 9.2 Power and Light Problems 79 9.3 Configuration Utility Problems 81...
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... devices are connecting. If that doesn't work, see the Troubleshooting in this section for any other Powerline device you have probably pressed the ENCRYPT button for 2 seconds within 60 seconds of pressing the ENCRYPT button on the PLA-407. 6 Check the lights on the Powerline devices. The power... ( ) light will blink as the PLA-407 tries to connect. Figure 10 ENCRYPT Connection Procedure press for 2 seconds press for too...
... devices are connecting. If that doesn't work, see the Troubleshooting in this section for any other Powerline device you have probably pressed the ENCRYPT button for 2 seconds within 60 seconds of pressing the ENCRYPT button on the PLA-407. 6 Check the lights on the Powerline devices. The power... ( ) light will blink as the PLA-407 tries to connect. Figure 10 ENCRYPT Connection Procedure press for 2 seconds press for too...
User Guide
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...ACTION POWER LIGHT BEHAVIOR HOMEPLUG LIGHT BEHAVIOR less than 10 seconds The device leaves any network it disconnects from the Powerline network. See Troubleshooting in Chapter 9 on page 82 for specific lengths of time. It shares the same network name as other devices on if your.... The HomePlug ( ) light blinks red one time and then turns off when it is associated with the ENCRYPT button and the lights. 36 PLA-407 User's Guide This may take a minute. Chapter 4 The ENCRYPT Button 4.4 ENCRYPT Button Behavior The following table summarizes the actions that occur when ...
...ACTION POWER LIGHT BEHAVIOR HOMEPLUG LIGHT BEHAVIOR less than 10 seconds The device leaves any network it disconnects from the Powerline network. See Troubleshooting in Chapter 9 on page 82 for specific lengths of time. It shares the same network name as other devices on if your.... The HomePlug ( ) light blinks red one time and then turns off when it is associated with the ENCRYPT button and the lights. 36 PLA-407 User's Guide This may take a minute. Chapter 4 The ENCRYPT Button 4.4 ENCRYPT Button Behavior The following table summarizes the actions that occur when ...
User Guide
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If it successfully connects to the same electrical circuit as other adapters on your network. Chapter 7 Powerline Network Setup Tutorial 7.1 Troubleshooting The HomePlug ( ) LED (light) should light up on your adapter when it does not, try the following measures. • Make sure the adapter is plugged in to a power socket and the power socket is turned on. • Check you have entered the correct network name for your network. • Check your Powerline adapter is connected to other Powerline adapters on your network. 70 PLA-407 User's Guide
If it successfully connects to the same electrical circuit as other adapters on your network. Chapter 7 Powerline Network Setup Tutorial 7.1 Troubleshooting The HomePlug ( ) LED (light) should light up on your adapter when it does not, try the following measures. • Make sure the adapter is plugged in to a power socket and the power socket is turned on. • Check you have entered the correct network name for your network. • Check your Powerline adapter is connected to other Powerline adapters on your network. 70 PLA-407 User's Guide
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PART III Appendices and Index LEDs and Troubleshooting (77) Product Specifications (85) Legal Information (89) Index (93) 75
PART III Appendices and Index LEDs and Troubleshooting (77) Product Specifications (85) Legal Information (89) Index (93) 75
User Guide
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The following sections describes the lights on your Powerline network. Figure 53 PLA-407 Lights LEDs PLA-407 User's Guide 77 CHAPTER 9 LEDs and Troubleshooting This chapter describes the behavior of the PLA-407. Use the lights to determine if the PLA-407 is behaving normally or if there are some suggestions to solve problems you might encounter. 9.1 LEDs The following figure is the front panel of the LEDs (lights) and offers some problems on the PLA-407.
The following sections describes the lights on your Powerline network. Figure 53 PLA-407 Lights LEDs PLA-407 User's Guide 77 CHAPTER 9 LEDs and Troubleshooting This chapter describes the behavior of the PLA-407. Use the lights to determine if the PLA-407 is behaving normally or if there are some suggestions to solve problems you might encounter. 9.1 LEDs The following figure is the front panel of the LEDs (lights) and offers some problems on the PLA-407.
User Guide
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... ETHERNET port is on and receiving power. It also indicates the PLA-407 is communicating with another Powerline adapter. The PLA-407 detects another Powerline adapter. The PLA-407 is trying to it. The HomePlug port does not detect another Powerline adapter. Chapter 9 LEDs and Troubleshooting The following table describes the behavior of the lights on this...
... ETHERNET port is on and receiving power. It also indicates the PLA-407 is communicating with another Powerline adapter. The PLA-407 detects another Powerline adapter. The PLA-407 is trying to it. The HomePlug port does not detect another Powerline adapter. Chapter 9 LEDs and Troubleshooting The following table describes the behavior of the lights on this...
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Chapter 9 LEDs and Troubleshooting 9.2 Power and Light Problems The PLA-407 does not turn on installing the latest firmware. This checks the...that the LAN network is working correctly, and that you are using the power cord included with PLA-407s using earlier versions of the firmware. Go to Section 5.4 on page 41 for damage. The ETHERNET light ... on . 3 Disconnect and re-connect the power cord to an appropriate power source. PLA-407s with the latest firmware cannot communicate with the PLA-407. 2 Make sure the power cord is working and configured correctly as well. The HomePlug...
Chapter 9 LEDs and Troubleshooting 9.2 Power and Light Problems The PLA-407 does not turn on installing the latest firmware. This checks the...that the LAN network is working correctly, and that you are using the power cord included with PLA-407s using earlier versions of the firmware. Go to Section 5.4 on page 41 for damage. The ETHERNET light ... on . 3 Disconnect and re-connect the power cord to an appropriate power source. PLA-407s with the latest firmware cannot communicate with the PLA-407. 2 Make sure the power cord is working and configured correctly as well. The HomePlug...
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...for instructions on the same electrical wiring. Try setting up your Powerline adapter was probably previously on the same electrical wiring. This PLA-407 can not detect earlier versions of your Powerline adapters. If it came in your building. 6 If your vendor. See Section 5.3...blink at the same time. • You have a power meter between Powerline adapters. Chapter 9 LEDs and Troubleshooting 2 Use the PLA-4xx Series Configuration Utility to your PLA-407's power outlet. Make sure that all your Powerline adapters are on all Powerline adapters are HomePlug AV compliant. ...
...for instructions on the same electrical wiring. Try setting up your Powerline adapter was probably previously on the same electrical wiring. This PLA-407 can not detect earlier versions of your Powerline adapters. If it came in your building. 6 If your vendor. See Section 5.3...blink at the same time. • You have a power meter between Powerline adapters. Chapter 9 LEDs and Troubleshooting 2 Use the PLA-4xx Series Configuration Utility to your PLA-407's power outlet. Make sure that all your Powerline adapters are on all Powerline adapters are HomePlug AV compliant. ...
User Guide
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...If you do not have the latest firmware installed. Earlier version utilities cannot communicate with PLA-407s using earlier versions of the firmware. The PLA-4xx Series Configuration Utility does not display all ZyxEL HomePlug AV devices on installing the latest firmware. • Check you are using Windows...with the Powerline signal. Go to Section 5.4 on page 41 for troubleshooting LED related problems. • Check all or any of writing, this is the only compatible operating system for the configuration utility. PLA-407 User's Guide 81 At the time of my devices. • ...
...If you do not have the latest firmware installed. Earlier version utilities cannot communicate with PLA-407s using earlier versions of the firmware. The PLA-4xx Series Configuration Utility does not display all ZyxEL HomePlug AV devices on installing the latest firmware. • Check you are using Windows...with the Powerline signal. Go to Section 5.4 on page 41 for troubleshooting LED related problems. • Check all or any of writing, this is the only compatible operating system for the configuration utility. PLA-407 User's Guide 81 At the time of my devices. • ...
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... than three seconds. • The POWER light on both devices. 82 PLA-407 User's Guide Connect the PLA-407 to a computer/router then try to reconnect. Check your Powerline device is a PLA-407. • For PLA-407, you have pressed the ENCRYPT button on some Powerline devices do not blink...quality or with a long wiring path. 9.5 ENCRYPT Button Problems This section applies only to PLA-407s with the Powerline signals. The HomePlug light is in Low Power mode. Chapter 9 LEDs and Troubleshooting 3 Your Powerline adapters may be placed close to electrical devices such as part of the...
... than three seconds. • The POWER light on both devices. 82 PLA-407 User's Guide Connect the PLA-407 to a computer/router then try to reconnect. Check your Powerline device is a PLA-407. • For PLA-407, you have pressed the ENCRYPT button on some Powerline devices do not blink...quality or with a long wiring path. 9.5 ENCRYPT Button Problems This section applies only to PLA-407s with the Powerline signals. The HomePlug light is in Low Power mode. Chapter 9 LEDs and Troubleshooting 3 Your Powerline adapters may be placed close to electrical devices such as part of the...
User Guide
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Chapter 9 LEDs and Troubleshooting • Wait for less than 3 seconds on both devices. Device A's HomePlug ( ) light will turn off if the connection is still connected to another device, disconnect ... A is still on both devices blink, then many lights blink and the HomePlug light blinks red. I pressed the ENCRYPT button for more than 10 seconds. PLA-407 User's Guide 83
Chapter 9 LEDs and Troubleshooting • Wait for less than 3 seconds on both devices. Device A's HomePlug ( ) light will turn off if the connection is still connected to another device, disconnect ... A is still on both devices blink, then many lights blink and the HomePlug light blinks red. I pressed the ENCRYPT button for more than 10 seconds. PLA-407 User's Guide 83
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... 19, 21, 37 passwords 20 starting the utility 38, 48 syntax conventions 6 T temperature, operation and storage 85 trademarks 90 transfer rates 15 transmit rate 41 troubleshooting 77 U utility launching 38, 48 W warranty 91 note 91 web configurator 19 94 PLA-407 User's Guide See web configurator.
... 19, 21, 37 passwords 20 starting the utility 38, 48 syntax conventions 6 T temperature, operation and storage 85 trademarks 90 transfer rates 15 transmit rate 41 troubleshooting 77 U utility launching 38, 48 W warranty 91 note 91 web configurator 19 94 PLA-407 User's Guide See web configurator.