WD SmartWare User Manual
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... is not available or if you prefer, please contact WD® at the best telephone number shown below. Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. •.... To help us keep you encounter any problem, please give us an opportunity to address it before returning this product. WD Service and Support Should you informed of new features and services, remember to get the latest updates and special offers. • Warranty & RMA Services-Get...
... is not available or if you prefer, please contact WD® at the best telephone number shown below. Accessing Online Support Visit our product support website at http://support.wdc.com and choose from these topics: • Downloads-Download drivers, software, and updates for your WD product. •.... To help us keep you encounter any problem, please give us an opportunity to address it before returning this product. WD Service and Support Should you informed of new features and services, remember to get the latest updates and special offers. • Warranty & RMA Services-Get...
WD SmartWare User Manual
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iii Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing...
iii Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing...
WD SmartWare User Manual
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... for Windows operating systems) - My Book for Mac® (reformatted for Windows operating systems) • Direct-attached My Passport® Drives - Hard Drive Support The WD SmartWare software supports the following Windows® operating systems: • Windows XP • Windows Vista® • Windows 7 Compatibility can vary, depending on hardware configuration and...
... for Windows operating systems) - My Book for Mac® (reformatted for Windows operating systems) • Direct-attached My Passport® Drives - Hard Drive Support The WD SmartWare software supports the following Windows® operating systems: • Windows XP • Windows Vista® • Windows 7 Compatibility can vary, depending on hardware configuration and...
WD SmartWare User Manual
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...with . • The by-file dialog provides a folder view of the WD SmartWare software. If your computer's internal hard drive and each supported external device connected to back up. Each backup dialog also provides a: • File/category backup toggle button for switching between the two backup ...of two backup dialogs, depending on page 3. One of the WD SmartWare software are working with . The WD SmartWare software does not support other manufacturers' hard drives, or WD hard drives that were not originally configured for selecting the files and folders that you are presented...
...with . • The by-file dialog provides a folder view of the WD SmartWare software. If your computer's internal hard drive and each supported external device connected to back up. Each backup dialog also provides a: • File/category backup toggle button for switching between the two backup ...of two backup dialogs, depending on page 3. One of the WD SmartWare software are working with . The WD SmartWare software does not support other manufacturers' hard drives, or WD hard drives that were not originally configured for selecting the files and folders that you are presented...
WD SmartWare User Manual
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One of two dialogs, depending on the type and model of your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on page 5 for a brief functional description of the connected device. Note: In addition to the detailed Help ...
One of two dialogs, depending on the type and model of your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on page 5 for a brief functional description of the connected device. Note: In addition to the detailed Help ...
WD SmartWare User Manual
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... a selector box below the device icon for specifying the partition or share that you want to use for viewing all of the WD SmartWare software supports as many external devices as you system can handle. WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description External device...
... a selector box below the device icon for specifying the partition or share that you want to use for viewing all of the WD SmartWare software supports as many external devices as you system can handle. WD SMARTWARE SOFTWARE USER MANUAL Table 1. Home Tab Functional Description (Continued) Display Component Description External device...
WD SmartWare User Manual
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... exclusion does not apply to Excluded and it then includes all of the files that were not included in the WD Knowledge Base at http://support.wdc.com. Home Tab Functional Description (Continued) Display Component Description Your computer's content gauge The content gauge for your computer's internal hard drive shows all...
... exclusion does not apply to Excluded and it then includes all of the files that were not included in the WD Knowledge Base at http://support.wdc.com. Home Tab Functional Description (Continued) Display Component Description Your computer's content gauge The content gauge for your computer's internal hard drive shows all...
WD SmartWare User Manual
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... USER MANUAL Settings Tab Displays The configuration of the Settings tab display depends on the type and model of My Passport drives-the ones that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen. ABOUT THE WD SMARTWARE SOFTWARE...
... USER MANUAL Settings Tab Displays The configuration of the Settings tab display depends on the type and model of My Passport drives-the ones that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen. ABOUT THE WD SMARTWARE SOFTWARE...
WD SmartWare User Manual
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...Buttons Update Software Button Contact Us Link WD Store Link Support Link Online User Manuals Link Figure 5. Help Tab Functional Description Display Component Description Contact Us link Uses your Web browser to connect to online support services. WD SMARTWARE SOFTWARE USER MANUAL Help Tab Display ...The Help tab display provides quick access to Learning Center topics and links to the WD Service & Support Contact Us page at http://support.wdc.com/contact. The Learning Center topics provide more detail than the info/online help topics: • Overview •...
...Buttons Update Software Button Contact Us Link WD Store Link Support Link Online User Manuals Link Figure 5. Help Tab Functional Description Display Component Description Contact Us link Uses your Web browser to connect to online support services. WD SMARTWARE SOFTWARE USER MANUAL Help Tab Display ...The Help tab display provides quick access to Learning Center topics and links to the WD Service & Support Contact Us page at http://support.wdc.com/contact. The Learning Center topics provide more detail than the info/online help topics: • Overview •...
WD SmartWare User Manual
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...manual page for your Web browser to connect to the WD online store at: http://www.wdstore.com ABOUT THE WD SMARTWARE SOFTWARE - 18 Support link Update Software button There, you do download and install it. Help Tab Functional Description (Continued) Display Component Description Online User Manuals link Uses... your Web browser to connect to compare the versions of your Web browser to connect to the WD Service & Support Home page at : http://www.wdc.com/wdproducts/wdsmartware/um.asp. Uses your WD SmartWare software and the firmware of the user manual ...
...manual page for your Web browser to connect to the WD online store at: http://www.wdstore.com ABOUT THE WD SMARTWARE SOFTWARE - 18 Support link Update Software button There, you do download and install it. Help Tab Functional Description (Continued) Display Component Description Online User Manuals link Uses... your Web browser to connect to compare the versions of your Web browser to connect to the WD Service & Support Home page at : http://www.wdc.com/wdproducts/wdsmartware/um.asp. Uses your WD SmartWare software and the firmware of the user manual ...
WD SmartWare User Manual
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Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to . . . On the Home screen: IF you want to display the Home screen (see . . . "Backing Up Your Computer Files" on page ... from accessing the files on page 33. "Help Tab Display" on page 22. To confirm a successful installation: a. When the installation completes, click Finish to online support services, THEN click the . . . Verify that the WD Quick View icon displays in the system tray portion of the WD SmartWare software, View Learning Center...
Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to . . . On the Home screen: IF you want to display the Home screen (see . . . "Backing Up Your Computer Files" on page ... from accessing the files on page 33. "Help Tab Display" on page 22. To confirm a successful installation: a. When the installation completes, click Finish to online support services, THEN click the . . . Verify that the WD Quick View icon displays in the system tray portion of the WD SmartWare software, View Learning Center...
WD SmartWare User Manual
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... icon in the taskbar flashes to turn off before shutting down the device and let it back up, and if the problem persists, contact WD Support. Wait for 60 minutes. Overheated. Power it cool for the power/activity LED to indicate device status: IF the WD Quick View icon flashes . . . Monitoring...
... icon in the taskbar flashes to turn off before shutting down the device and let it back up, and if the problem persists, contact WD Support. Wait for 60 minutes. Overheated. Power it cool for the power/activity LED to indicate device status: IF the WD Quick View icon flashes . . . Monitoring...
WD SmartWare User Manual
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... dialog: a. Note: If you see Figure 4 on the latest WD products: 1. Registering the Drive The WD SmartWare software uses your drive to receive free technical support during the warranty period and be kept up-to display the Register Drive dialog: MANAGING AND CUSTOMIZING THE DRIVE - 40 On the Home screen, if...
... dialog: a. Note: If you see Figure 4 on the latest WD products: 1. Registering the Drive The WD SmartWare software uses your drive to receive free technical support during the warranty period and be kept up-to display the Register Drive dialog: MANAGING AND CUSTOMIZING THE DRIVE - 40 On the Home screen, if...
WD SmartWare User Manual
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... 43. After the drive erase operation completes, go to erase your drive before erasing the drive. The WD SmartWare software provides two ways to http://support.wdc.com and see Figure 4 on page 44. "Using the Drive Settings Drive Erase Function" on whether it is . . . On the Erase ... software to your drive is not locked: 1. b. Click Drive Erase. Erasing your drive also deletes the WD SmartWare software and all of the support files, utilities, online help and user manual files. Note: Erasing your drive permanently deletes all of the data on the drive. c. On the...
... 43. After the drive erase operation completes, go to erase your drive before erasing the drive. The WD SmartWare software provides two ways to http://support.wdc.com and see Figure 4 on page 44. "Using the Drive Settings Drive Erase Function" on whether it is . . . On the Erase ... software to your drive is not locked: 1. b. Click Drive Erase. Erasing your drive also deletes the WD SmartWare software and all of the support files, utilities, online help and user manual files. Note: Erasing your drive permanently deletes all of the data on the drive. c. On the...
WD SmartWare User Manual
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...will need to re-create it and select the I understand check box to signify that you have erased or reformatted the drive, go to http://support.wdc.com and see the dialog with a warning about downloading and restoring the WD SmartWare software and disk image on your drive, read it ...after you accept the risk. 5. After the drive erase operation completes, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about the loss of the support files, utilities, online help and user manual files. MANAGING AND CUSTOMIZING THE DRIVE - 45 If you see...
...will need to re-create it and select the I understand check box to signify that you have erased or reformatted the drive, go to http://support.wdc.com and see the dialog with a warning about downloading and restoring the WD SmartWare software and disk image on your drive, read it ...after you accept the risk. 5. After the drive erase operation completes, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about the loss of the support files, utilities, online help and user manual files. MANAGING AND CUSTOMIZING THE DRIVE - 45 If you see...
WD SmartWare User Manual
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... number of backup versions that you want to keep for each file, from a longer back-in either: • Their original locations on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Use the selection box to specify the...
... number of backup versions that you want to keep for each file, from a longer back-in either: • Their original locations on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Use the selection box to specify the...
WD SmartWare User Manual
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...device to display the Software Settings screen (see Figure 4 on page 15). Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Click the Settings tab and...see the Settings Tab display, click Set Up Software to your My Documents folder. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 3. To specify a different folder:...
...device to display the Software Settings screen (see Figure 4 on page 15). Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Click the Settings tab and...see the Settings Tab display, click Set Up Software to your My Documents folder. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 3. To specify a different folder:...
WD SmartWare User Manual
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....gnu.org, and may be found at your own risk. and 4) a copy of the GPL is provided, to the extent permitted by Western Digital. WARRANTY INFORMATION - 49 Western Digital is solely at http://support.wdc.com/download/gpl. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General Public License ("GPL") This software may re-use...
....gnu.org, and may be found at your own risk. and 4) a copy of the GPL is provided, to the extent permitted by Western Digital. WARRANTY INFORMATION - 49 Western Digital is solely at http://support.wdc.com/download/gpl. WD SMARTWARE SOFTWARE USER MANUAL A Warranty Information 1 GNU General Public License ("GPL") This software may re-use...
WD SmartWare User Manual
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... 49 GPL software 49 H Help tab display Contact Us link 17 description 17 functional overview 3 Learning Center topic buttons 17 Online User Manuals link 18 Support link 18 Update Software button 18 WD Store link 18 Home tab display description 3 drive content gauge 8 drive icon 5, 6 functional overview 2 Internal drive selector box...
... 49 GPL software 49 H Help tab display Contact Us link 17 description 17 functional overview 3 Learning Center topic buttons 17 Online User Manuals link 18 Support link 18 Update Software button 18 WD Store link 18 Home tab display description 3 drive content gauge 8 drive icon 5, 6 functional overview 2 Internal drive selector box...
WD SmartWare User Manual
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... 13 Retrieve some files selection box 13 Start/Cancel Retrieving toggle button 13 Run Diagnostics screen 42 S Security button 16 Service and Support, WD ii Set file history dialog 46 WD SMARTWARE SOFTWARE USER MANUAL preferences dialog 47 retrieve folder dialog 47 sleep timer dialog 39...button 13 Start/Stop Backup toggle button 11 Settings See Drive Settings Status check 38 Support link 18 Switch to Category/File Backup toggle button 11 System compatibility 1 System file category, defined 7 T Technical support, contacting ii Temperature check 38 U Unlocking the drive from the virtual CD 25,...
... 13 Retrieve some files selection box 13 Start/Cancel Retrieving toggle button 13 Run Diagnostics screen 42 S Security button 16 Service and Support, WD ii Set file history dialog 46 WD SMARTWARE SOFTWARE USER MANUAL preferences dialog 47 retrieve folder dialog 47 sleep timer dialog 39...button 13 Start/Stop Backup toggle button 11 Settings See Drive Settings Status check 38 Support link 18 Switch to Category/File Backup toggle button 11 System compatibility 1 System file category, defined 7 T Technical support, contacting ii Temperature check 38 U Unlocking the drive from the virtual CD 25,...