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WD SmartWare User Manual - Page 3

... of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing the Software...
WD SmartWare User Manual - Page 7

... on page 5 for displaying Software Settings and Drive Settings screens. Whenever you want to retrieve files from or copy retrieved files to when your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on page 14. For three models of My Passport drives, the Settings tab display provides only the Software...
WD SmartWare User Manual - Page 12

... or categories of category- Home Tab Functional Description (Continued) Display Component Description External device content gauge After installing the WD SmartWare software-before running a backup or copying files to the external device, the external device content gauge shows:... gauge shows only a small number of the Backup tab displays. WD SMARTWARE SOFTWARE USER MANUAL Table 1.
WD SmartWare User Manual - Page 18

...: You can also use the WD Security and WD Drive Utilities software to access the drive settings functions. The three My Passport drive models that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen. Software Settings screen - Drive Settings screen • For three models of My Passport drives-the...
User Manual - Page 4

...Computer 66 Reformatting the Drive 66 Restoring the WD Software and Disk Image 66 10 Troubleshooting 67 Frequently Asked Questions 67 Installing, Partitioning, and Formatting the Drive 68 A Installing the SES Driver 69 Installing on Windows Vista Computers 69 Installing the Driver Automatically 69 Installing the Driver Manually 70 Installing on Windows 7 and Windows 8 Computers 72 TABLE...
User Manual - Page 10

... installs the proper driver for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your drive. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 MY PASSPORT ULTRA METAL EDITION USER MANUAL...
User Manual - Page 20

Initial File Backup Screen Figure 7. Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED - 15 MY PASSPORT ULTRA METAL EDITION USER MANUAL Initial Category Backup Screen Note: The initial Backup screens only appear one time- when you want to do. After that, launching the software displays the ...
User Manual - Page 22

... for access by the WD SmartWare Pro software Help See "Settings Tab Display" on page 19 for each display, the WD SmartWare software changes the names and graphic images to back up The target device or device partition/network share that you through your software setup selections WD Customer Support and software update services See "Help Tab Display...
User Manual - Page 34

... the number of the Settings tab display. Software Updates button Displays the Software Updates dialog for enabling/disabling the option that you want to keep for retrieved files. Figure 11. MY PASSPORT ULTRA METAL EDITION USER MANUAL Settings Tab Display See Figure 11 and Table 4 for access by the WD SmartWare Pro software. WD SMARTWARE SOFTWARE FUNCTIONAL...
User Manual - Page 74

...: 1. On the Found New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 69 If they appear, close them. MY PASSPORT ULTRA METAL EDITION USER MANUAL 1A Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from...
User Manual - Page 75

... New Hardware wizard screen, click Locate and install driver software: INSTALLING THE SES DRIVER - 70 WD SES Device wizard screen, click Yes, search online this time only to allow Windows Vista to connect to Windows Update: Windows Vista automatically: Connects to Windows Update Finds, downloads, and installs the SES driver Installing the Driver Manually If your computer is not connected to...
User Manual - Page 76

... METAL EDITION USER MANUAL 2. Double-click the My Passport drive. d. On the Found New Hardware - Show me other options: 4. Double-click the Extras folder. c. b. Select WD SES Device Driver. WD SES Device wizard screen, click Don't search online: 3. Click Next: INSTALLING THE SES DRIVER - 71 At the Install the disc that came with your WD SES Device prompt...
User Manual - Page 77

5. Open All Programs and click Computer > Manage: INSTALLING THE SES DRIVER - 72 When the installation completes, click Close: MY PASSPORT ULTRA METAL EDITION USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 5 or, use the Windows Computer Management utility to install the SES driver: 1.
User Manual - Page 78

Browse to Computer, double-click the My Passport drive, double-click the Extras folder, and select WD SES Device Driver: INSTALLING THE SES DRIVER - 73 Under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: 3. Click Browse my computer for driver software. 4. MY PASSPORT ULTRA METAL EDITION USER MANUAL 2.
User Manual - Page 79

When the installation completes, click Close: MY PASSPORT ULTRA METAL EDITION USER MANUAL INSTALLING THE SES DRIVER - 74 Click Next. 6. 5.

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We have the following 3 documents available for the Western Digital WDBEZW0020BCG:
  • User Manual
  • WD SmartWare User Manual
  • Product Specifications

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