User Guide
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... Service and Technical Account Manager role, offer enhanced response and proactive security support Please visit our Web site for current information on Support Programs. The specific features available may contact the Technical Support group via the Platinum Web site at www.symantec.com/techsupp. The Technical Support group's primary role is to access the Symantec licensing and registration site at www.symantec.com/certificate. The Technical Support group works collaboratively with Product...
... Service and Technical Account Manager role, offer enhanced response and proactive security support Please visit our Web site for current information on Support Programs. The specific features available may contact the Technical Support group via the Platinum Web site at www.symantec.com/techsupp. The Technical Support group's primary role is to access the Symantec licensing and registration site at www.symantec.com/certificate. The Technical Support group works collaboratively with Product...
User Guide
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...disk space, NIC information ■ Operating system ■ Version and patch level ■ Network topology ■ Router, gateway, and IP address information ■ Problem description ■ Error messages/log files ■ Troubleshooting performed prior to contacting Symantec ■ Recent software configuration changes and/or network changes Customer Service To contact Enterprise Customer Service online, go to assist with the following types of issues: ■ Questions regarding product licensing or serialization ■ Product registration updates such as address or name changes...
...disk space, NIC information ■ Operating system ■ Version and patch level ■ Network topology ■ Router, gateway, and IP address information ■ Problem description ■ Error messages/log files ■ Troubleshooting performed prior to contacting Symantec ■ Recent software configuration changes and/or network changes Customer Service To contact Enterprise Customer Service online, go to assist with the following types of issues: ■ Questions regarding product licensing or serialization ■ Product registration updates such as address or name changes...
User Guide
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... YOU ACCEPT ALL OF THE TERMS OF THIS LICENSE AGREEMENT. nor G. content filtering software utilize updated URL lists; You shall have the right to obtain Content Updates for any combination of copies indicated in the License Module, as part of the Software than is part of a suite containing multiple Software titles, the number of copies You may use such later version; Symantec Software License Agreement Symantec Mail Security™ for which You have otherwise separately...
... YOU ACCEPT ALL OF THE TERMS OF THIS LICENSE AGREEMENT. nor G. content filtering software utilize updated URL lists; You shall have the right to obtain Content Updates for any combination of copies indicated in the License Module, as part of the Software than is part of a suite containing multiple Software titles, the number of copies You may use such later version; Symantec Software License Agreement Symantec Mail Security™ for which You have otherwise separately...
User Guide
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... copies of which are enabled via Your mail transfer agent; 3.You may only be governed by both You and Symantec. Software and documentation is the entire agreement between the parties. You may not use the Software after the End Date. "End User" means an employee, contractor or other party. Should You have licensed is governed by the IBM Public License, the full text...
... copies of which are enabled via Your mail transfer agent; 3.You may only be governed by both You and Symantec. Software and documentation is the entire agreement between the parties. You may not use the Software after the End Date. "End User" means an employee, contractor or other party. Should You have licensed is governed by the IBM Public License, the full text...
User Guide
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... Upgrading from previous versions 24 Preserving configuration settings from previous versions that use high ASCII or DBCS directories 25 Configuring DNS 25 Preventing conflicts with other SMTP servers 26 Preventing conflicts with other software 27 Preventing conflicts with Symantec Web Security (Solaris only) ........ 27 System requirements 28 Installing Symantec Mail Security for SMTP 29 Verifying and testing DNS settings 30 Running the installation script or setup program 31 Specifying locations for installation directories 32 Selecting an HTTP server port...
... Upgrading from previous versions 24 Preserving configuration settings from previous versions that use high ASCII or DBCS directories 25 Configuring DNS 25 Preventing conflicts with other SMTP servers 26 Preventing conflicts with other software 27 Preventing conflicts with Symantec Web Security (Solaris only) ........ 27 System requirements 28 Installing Symantec Mail Security for SMTP 29 Verifying and testing DNS settings 30 Running the installation script or setup program 31 Specifying locations for installation directories 32 Selecting an HTTP server port...
User Guide
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... default. With container files, Symantec Mail Security for SMTP removes the infected files from the containers and attempts to scan remaining messages for SMTP will continue to be delivered within the specified number of the queue. Queue messages that Symantec Mail Security for viruses. To protect your network from the slow queue. Once the message is handled (repaired, deleted, or logged and delivered) according to block before scanning for SMTP reorders messages in an email...
... default. With container files, Symantec Mail Security for SMTP removes the infected files from the containers and attempts to scan remaining messages for SMTP will continue to be delivered within the specified number of the queue. Queue messages that Symantec Mail Security for viruses. To protect your network from the slow queue. Once the message is handled (repaired, deleted, or logged and delivered) according to block before scanning for SMTP reorders messages in an email...
User Guide
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... be multiple directories in directory names. Configuring DNS Symantec Mail Security for delivery. If you have used to verify the IP address of Symantec Mail Security for SMTP, you install Preserving configuration settings from previous versions that use high ASCII or DBCS directories Version 4.1 does not support high ASCII or DBCS characters in Solaris. 5 Create a directory for the backed-up folders. After scanning for viruses, Symantec Mail Security for SMTP forwards the message to your SMTP server for SMTP works with other SMTP mail servers. If these files...
... be multiple directories in directory names. Configuring DNS Symantec Mail Security for delivery. If you have used to verify the IP address of Symantec Mail Security for SMTP, you install Preserving configuration settings from previous versions that use high ASCII or DBCS directories Version 4.1 does not support high ASCII or DBCS characters in Solaris. 5 Create a directory for the backed-up folders. After scanning for viruses, Symantec Mail Security for SMTP forwards the message to your SMTP server for SMTP works with other SMTP mail servers. If these files...
User Guide
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... send email connection requests, you must configure the disabled process to install Symantec Mail Security for your mail server is placed in which they are listed to install Symantec Mail Security for SMTP: ■ Verify that DNS is an on-screen option during installation that is running on port 25, Symantec Mail Security for SMTP on a separate server from your SMTP server, you should install Symantec Mail Security for SMTP automatically attempts to which mail clients deliver messages. See "Specifying locations for SMTP listen on network resources. See "Selecting...
... send email connection requests, you must configure the disabled process to install Symantec Mail Security for your mail server is placed in which they are listed to install Symantec Mail Security for SMTP: ■ Verify that DNS is an on-screen option during installation that is running on port 25, Symantec Mail Security for SMTP on a separate server from your SMTP server, you should install Symantec Mail Security for SMTP automatically attempts to which mail clients deliver messages. See "Specifying locations for SMTP listen on network resources. See "Selecting...
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... Solaris 1 Change (cd) to the location of the installation is saved as /var/log/SMSSMTP-install.log for later review, if necessary. 4 Verify that the software is running by viewing the Status page. To run the Symantec Mail Security for SMTP installation script on -screen instructions. Running the installation script or setup program You must be logged on with administrator privileges. See "About the Status page" on the installation CD. Run the installation script or setup program The Symantec Mail Security for SMTP files are...
... Solaris 1 Change (cd) to the location of the installation is saved as /var/log/SMSSMTP-install.log for later review, if necessary. 4 Verify that the software is running by viewing the Status page. To run the Symantec Mail Security for SMTP installation script on -screen instructions. Running the installation script or setup program You must be logged on with administrator privileges. See "About the Status page" on the installation CD. Run the installation script or setup program The Symantec Mail Security for SMTP files are...
User Guide
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... is client and server authentication using a certificate that they are used with no authentication between the client and server. You should select the default. Note: You must identify an HTTPS port number during installation even if you must be different from the Symantec Mail Security for SMTP CD. You can access the help system. The plug-in can also be used for the logon- In Symantec Mail Security for SMTP, secure connections are enabled. The default HTTPS port number is sent in clear text...
... is client and server authentication using a certificate that they are used with no authentication between the client and server. You should select the default. Note: You must identify an HTTPS port number during installation even if you must be different from the Symantec Mail Security for SMTP CD. You can access the help system. The plug-in can also be used for the logon- In Symantec Mail Security for SMTP, secure connections are enabled. The default HTTPS port number is sent in clear text...
User Guide
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...Symantec Mail Security for SMTP administrative interface through a browser window 1 Open your browser. 2 Type the Symantec Mail Security for SMTP IP address or host name using the following format: http://: For example, use either of a serial number is required to receive the latest spam definition updates for support. Activating product and content licenses You must have the serial number that you must install a license file on using the password that is running Symantec Mail Security for SMTP, this serial number is listed. To install a license file, you set during installation...
...Symantec Mail Security for SMTP administrative interface through a browser window 1 Open your browser. 2 Type the Symantec Mail Security for SMTP IP address or host name using the following format: http://: For example, use either of a serial number is required to receive the latest spam definition updates for support. Activating product and content licenses You must have the serial number that you must install a license file on using the password that is running Symantec Mail Security for SMTP, this serial number is listed. To install a license file, you set during installation...
User Guide
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... the Windows Control Panel, double-click Add/Remove Programs, click Symantec Mail Security for SMTP 4.1, and then click Remove. ■ From the Start menu, select Programs > SMSSMTP > Uninstall Symantec Mail Security for SMTP. If you uninstall Symantec Mail Security for SMTP. Uninstall Symantec Mail Security for SMTP from Windows 2000/2003 Server There may be deleted. You must manually delete those files and entries. 42 Installing Symantec Mail Security for SMTP Uninstalling Symantec Mail Security for SMTP To uninstall Symantec Mail Security for SMTP from Solaris ◆ Type the following...
... the Windows Control Panel, double-click Add/Remove Programs, click Symantec Mail Security for SMTP 4.1, and then click Remove. ■ From the Start menu, select Programs > SMSSMTP > Uninstall Symantec Mail Security for SMTP. If you uninstall Symantec Mail Security for SMTP. Uninstall Symantec Mail Security for SMTP from Windows 2000/2003 Server There may be deleted. You must manually delete those files and entries. 42 Installing Symantec Mail Security for SMTP Uninstalling Symantec Mail Security for SMTP To uninstall Symantec Mail Security for SMTP from Solaris ◆ Type the following...
User Guide
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... is already used, the SMTP port number reverts to the previously assigned port number and a warning message is reset to another port, only email messages that arrive at the other port will be set to a real account. The From field accepts one user name or fully qualified domain address, which Symantec Mail Security for SMTP listens. The default is Symantec_Mail Security_for_SMTP. 50 Configuring Symantec Mail Security for SMTP Configuring connection and delivery options To configure SMTP options 1 On the Symantec Mail Security for SMTP administrative interface...
... is already used, the SMTP port number reverts to the previously assigned port number and a warning message is reset to another port, only email messages that arrive at the other port will be set to a real account. The From field accepts one user name or fully qualified domain address, which Symantec Mail Security for SMTP listens. The default is Symantec_Mail Security_for_SMTP. 50 Configuring Symantec Mail Security for SMTP Configuring connection and delivery options To configure SMTP options 1 On the Symantec Mail Security for SMTP administrative interface...
User Guide
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... to access the Symantec Mail Security for SMTP administrative interface, in the left pane, click Configuration. 2 On the Setup tab, under HTTP/HTTPS, in the HTTP port number box, type the port number on your server and is set during installation, but it can be in HTTP server is managed through the administrative interface. This interface is included with the software. The number that you selected. 3 Click Save Changes. Because the built-in use...
... to access the Symantec Mail Security for SMTP administrative interface, in the left pane, click Configuration. 2 On the Setup tab, under HTTP/HTTPS, in the HTTP port number box, type the port number on your server and is set during installation, but it can be in HTTP server is managed through the administrative interface. This interface is included with the software. The number that you selected. 3 Click Save Changes. Because the built-in use...
User Guide
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... the Symantec Mail Security for SMTP administrative interface, in the left pane, click Configuration. 2 On the Setup tab, in the Common Name box, type the IP address or resolvable host name of the Certificate Authority to which the request will be in use by any other program or service. 3 Click Certificate Management. 4 In the Certificate Management window, under Request, in the HTTPS port number box, type the port number of an IP address. Check the Web...
... the Symantec Mail Security for SMTP administrative interface, in the left pane, click Configuration. 2 On the Setup tab, in the Common Name box, type the IP address or resolvable host name of the Certificate Authority to which the request will be in use by any other program or service. 3 Click Certificate Management. 4 In the Certificate Management window, under Request, in the HTTPS port number box, type the port number of an IP address. Check the Web...
User Guide
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.... You can configure Symantec Mail Security for SMTP to disable a scheduled LiveUpdate. 3 Select one or more days on page 87. 84 Setting your antivirus policy Updating virus and spam definitions files Updating virus and spam definitions files Symantec Mail Security for SMTP relies on the Symantec Mail Security for SMTP product CD. Note: To update virus and heuristic spam definitions for Symantec Mail Security for the first attempt and the frequency of virus and spam definitions files using LiveUpdate...
.... You can configure Symantec Mail Security for SMTP to disable a scheduled LiveUpdate. 3 Select one or more days on page 87. 84 Setting your antivirus policy Updating virus and spam definitions files Updating virus and spam definitions files Symantec Mail Security for SMTP relies on the Symantec Mail Security for SMTP product CD. Note: To update virus and heuristic spam definitions for Symantec Mail Security for the first attempt and the frequency of virus and spam definitions files using LiveUpdate...
User Guide
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... is unsuccessful, an error message that describes the problem is displayed. 13 If the test query was successful but the response time is slow, or if your antispam policy Configuring the spam quarantine 6 Under LDAP Server Login, select Anonymous bind or Use the following to separate each entry with a semicolon, for example, MSAPLPHSA;MSBETA If you specify multiple domains, users must select Anonymous Bind. 9 Click...
... is unsuccessful, an error message that describes the problem is displayed. 13 If the test query was successful but the response time is slow, or if your antispam policy Configuring the spam quarantine 6 Under LDAP Server Login, select Anonymous bind or Use the following to separate each entry with a semicolon, for example, MSAPLPHSA;MSBETA If you specify multiple domains, users must select Anonymous Bind. 9 Click...
User Guide
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... the values from User login name attribute, Primary email attribute, and Email alias attribute as wildcard searches. These values are required. Logon credentials are filled in the LDAP Query section using the settings that you select Auto Fill. The default value for SunONE Directory Server is slow, or if your antispam policy Configuring the spam quarantine 7 In the Password box, type the password for example, DC=msalpha...
... the values from User login name attribute, Primary email attribute, and Email alias attribute as wildcard searches. These values are required. Logon credentials are filled in the LDAP Query section using the settings that you select Auto Fill. The default value for SunONE Directory Server is slow, or if your antispam policy Configuring the spam quarantine 7 In the Password box, type the password for example, DC=msalpha...
User Guide
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... filtered views that are managed by Symantec security products. If you must complete the following steps: ■ Configure SESA to focus on page 157. The SESA Integration Wizard installs the appropriate integration components for SMTP. Logging to SESA is activated independently of events to SESA is in response to SESA. See "Interpreting Symantec Mail Security for SMTP events in this case, Symantec Mail Security for SMTP on the Symantec applications that...
... filtered views that are managed by Symantec security products. If you must complete the following steps: ■ Configure SESA to focus on page 157. The SESA Integration Wizard installs the appropriate integration components for SMTP. Logging to SESA is activated independently of events to SESA is in response to SESA. See "Interpreting Symantec Mail Security for SMTP events in this case, Symantec Mail Security for SMTP on the Symantec applications that...
User Guide
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... the Services Control Panel. The default port number is restarted. 14 Check Start the SESA Agent at installation completion if you want the SESA Agent to start the SESA Agent after the installation finishes. 160 Integrating Symantec Mail Security for SMTP with the installation. The installer proceeds from Symantec Mail Security for SMTP, do not check the check box, you can leave this point with SESA Configuring logging to SESA 9 In the Primary SESA Manager IP address or host name box, type...
... the Services Control Panel. The default port number is restarted. 14 Check Start the SESA Agent at installation completion if you want the SESA Agent to start the SESA Agent after the installation finishes. 160 Integrating Symantec Mail Security for SMTP with the installation. The installer proceeds from Symantec Mail Security for SMTP, do not check the check box, you can leave this point with SESA Configuring logging to SESA 9 In the Primary SESA Manager IP address or host name box, type...