User Guide
Page 2
... product described in this book is furnished under licenses restricting its licensors, if any successor regulations. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. Any use , copying, distribution, and decompilation/reverse engineering. and other countries. Norton AntiVirus™ User Guide The software described in this document is distributed under a license...
... product described in this book is furnished under licenses restricting its licensors, if any successor regulations. SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. Any use , copying, distribution, and decompilation/reverse engineering. and other countries. Norton AntiVirus™ User Guide The software described in this document is distributed under a license...
User Guide
Page 3
... the Documentation or the applicable transaction documentation from the authorized distributor or reseller from which You obtained the Software, You may make one copy of Your computer and retain the original for each computer that can access the Software over that network; Symantec Software License Agreement Norton AntiVirus™ SYMANTEC SOFTWARE SERVICE LICENSE AGREEMENT IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT ("LICENSE AGREEMENT") CAREFULLY BEFORE USING THE SOFTWARE (AS...
... the Documentation or the applicable transaction documentation from the authorized distributor or reseller from which You obtained the Software, You may make one copy of Your computer and retain the original for each computer that can access the Software over that network; Symantec Software License Agreement Norton AntiVirus™ SYMANTEC SOFTWARE SERVICE LICENSE AGREEMENT IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT ("LICENSE AGREEMENT") CAREFULLY BEFORE USING THE SOFTWARE (AS...
User Guide
Page 4
...source code of the Software would be restored. and E. antispyware software uses updated spyware definitions; some firewall software use updated URL lists; This Software may use updated vulnerability data and web site authentication software uses updated lists of a facility management, timesharing, service provider or service bureau arrangement; at times). You shall have the right to receive new features to the Software as "Protection Updates" or "Security Updates" at which may contact Symantec Customer Support using the information provided by the Software, the Software will...
...source code of the Software would be restored. and E. antispyware software uses updated spyware definitions; some firewall software use updated URL lists; This Software may use updated vulnerability data and web site authentication software uses updated lists of a facility management, timesharing, service provider or service bureau arrangement; at times). You shall have the right to receive new features to the Software as "Protection Updates" or "Security Updates" at which may contact Symantec Customer Support using the information provided by the Software, the Software will...
User Guide
Page 5
... product functionality. Such automatic submission function may be correlated with any time after installation by Symantec only for the Software. The collected information as potential malware, including information on security risk trends. Symantec may use certain features of sixty (60) days from the information to track and publish reports on the actions taken by such files at its option, replace any defective media...
... product functionality. Such automatic submission function may be correlated with any time after installation by Symantec only for the Software. The collected information as potential malware, including information on security risk trends. Symantec may use certain features of sixty (60) days from the information to track and publish reports on the actions taken by such files at its option, replace any defective media...
User Guide
Page 6
... States of this License Agreement. 9. You hereby agree that the Software and related technical data and services (collectively "Controlled Technology") may have any questions concerning this License Agreement will not export or sell any prohibited country, entity, or person for use of whether You accept the Software. 8. This License Agreement is required. All Symantec product is imported or re-exported. Notwithstanding the foregoing...
... States of this License Agreement. 9. You hereby agree that the Software and related technical data and services (collectively "Controlled Technology") may have any questions concerning this License Agreement will not export or sell any prohibited country, entity, or person for use of whether You accept the Software. 8. This License Agreement is required. All Symantec product is imported or re-exported. Notwithstanding the foregoing...
User Guide
Page 12
... you downloaded your copy of the following : 1 If you have other security products installed" panel, and then click Next. 5 In the Norton AntiVirus panel, review the options, and then click Next. 6 If the Norton Account panel appears, do one of Norton AntiVirus, double-click the file that you downloaded. 2 In the opening panel, click Install Norton AntiVirus. 3 Read the License Agreement, type your Product Key if you install from the product CD 1 On your desktop, double...
... you downloaded your copy of the following : 1 If you have other security products installed" panel, and then click Next. 5 In the Norton AntiVirus panel, review the options, and then click Next. 6 If the Norton Account panel appears, do one of Norton AntiVirus, double-click the file that you downloaded. 2 In the opening panel, click Install Norton AntiVirus. 3 Read the License Agreement, type your Product Key if you install from the product CD 1 On your desktop, double...
User Guide
Page 14
... minutes. Product activation reduces software piracy and ensures that is specified by the alert, or your product To start Norton AntiVirus 4 Do one of the main window, click Help & Support. 2 In the Help & Support main window, click Activation. 3 In the Activation window, click Next. 4 In the Activation Successful window, click Finish. Or, you can activate your product during installation, you will stop working. To activate your product from...
... minutes. Product activation reduces software piracy and ensures that is specified by the alert, or your product To start Norton AntiVirus 4 Do one of the main window, click Help & Support. 2 In the Help & Support main window, click Activation. 3 In the Activation window, click Next. 4 In the Activation Successful window, click Finish. Or, you can activate your product during installation, you will stop working. To activate your product from...
User Guide
Page 15
... you start Norton AntiVirus, the main window opens. Getting started 15 Exploring the main window If you cannot activate your product If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP as an administrator or log on page 13. The main window provides access to the Internet through your configuration. You...
... you start Norton AntiVirus, the main window opens. Getting started 15 Exploring the main window If you cannot activate your product If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP as an administrator or log on page 13. The main window provides access to the Internet through your configuration. You...
User Guide
Page 17
... Lets you check for the latest product updates Scan Now Lets you immediately scan your computer for Norton Protection Center and Norton AntiVirus. Getting started 17 Exploring the main window 3 On the left side of your computer Network Map Lets you set options for risks View History Lets you review the details of your Norton AntiVirus subscription Your options are: Security Status Lets you view the security status of the...
... Lets you check for the latest product updates Scan Now Lets you immediately scan your computer for Norton Protection Center and Norton AntiVirus. Getting started 17 Exploring the main window 3 On the left side of your computer Network Map Lets you set options for risks View History Lets you review the details of your Norton AntiVirus subscription Your options are: Security Status Lets you view the security status of the...
User Guide
Page 18
... Norton Protection Center window, review the status of the items under each of your protection categories See "Starting Norton AntiVirus" on page 13. 18 Getting started Viewing the status of your protection categories 4 In the center of the window, click the option bar that are specific to your product Reports & Statistics Lets you view the Activity Log and the Online Virus Encyclopedia Viewing the status of the protection...
... Norton Protection Center window, review the status of the items under each of your protection categories See "Starting Norton AntiVirus" on page 13. 18 Getting started Viewing the status of your protection categories 4 In the center of the window, click the option bar that are specific to your product Reports & Statistics Lets you view the Activity Log and the Online Virus Encyclopedia Viewing the status of the protection...
User Guide
Page 20
... to improve your computer's data or its ability to perform effectively. It is not at risk. At Risk Some issues threaten your protection status. 20 Getting started About the Security Status indicator A Security Status indicator appears on -screen message. 1 If you are using the Media Center Edition of Windows, you might need to use your desktop PC to perform any tasks. To respond to a Media Center alert 4 When...
... to improve your computer's data or its ability to perform effectively. It is not at risk. At Risk Some issues threaten your protection status. 20 Getting started About the Security Status indicator A Security Status indicator appears on -screen message. 1 If you are using the Media Center Edition of Windows, you might need to use your desktop PC to perform any tasks. To respond to a Media Center alert 4 When...
User Guide
Page 21
... that you use Norton AntiVirus. To print a Help topic 1 In the Help window, click the Contents tab. 2 In the Contents list, select the topic that you can type a word or a phrase You can complete. The online Help provides a guide to complete. To access Help 1 At the top of the subtopics under it. 4 Click OK. Accessing Help Help is available throughout your computer and on the Symantec Web site. You...
... that you use Norton AntiVirus. To print a Help topic 1 In the Help window, click the Contents tab. 2 In the Contents list, select the topic that you can type a word or a phrase You can complete. The online Help provides a guide to complete. To access Help 1 At the top of the subtopics under it. 4 Click OK. Accessing Help Help is available throughout your computer and on the Symantec Web site. You...
User Guide
Page 22
...-click the Manual folder. 4 If applicable, double-click the Adobe folder. 5 Double-click the program file. 6 Follow the on-screen instructions to your product or from the CD. Accessing the Symantec Web site You can access the Symantec Web site from your computer 1 Open the location into the CD-ROM drive. 2 In the window that you copied to select a folder for Adobe Reader, and then complete the installation. To install Adobe Reader...
...-click the Manual folder. 4 If applicable, double-click the Adobe folder. 5 Double-click the program file. 6 Follow the on-screen instructions to your product or from the CD. Accessing the Symantec Web site You can access the Symantec Web site from your computer 1 Open the location into the CD-ROM drive. 2 In the window that you copied to select a folder for Adobe Reader, and then complete the installation. To install Adobe Reader...
User Guide
Page 25
... a virus If your product won't install The Pre-Install Scan checks your initial installation attempt. After you delete the temporary files, you should delete any installation files that are left behind from your computer for risks that may fail. To delete remaining installation files 1 On the Windows taskbar, click Start > Run. 2 In the Run dialog box, type %TEMP% 3 Click OK. 4 With the temp folder open, on the Edit menu, click Select All. If...
... a virus If your product won't install The Pre-Install Scan checks your initial installation attempt. After you delete the temporary files, you should delete any installation files that are left behind from your computer for risks that may fail. To delete remaining installation files 1 On the Windows taskbar, click Start > Run. 2 In the Run dialog box, type %TEMP% 3 Click OK. 4 With the temp folder open, on the Edit menu, click Select All. If...
User Guide
Page 26
... Pre-Install Scan, but you can connect to a different folder. 6 Close the temp folder window. w If you cannot continue the Virus Detection scan. 5 Click Next. 6 In the Privacy Policy window, read the License Agreement, and then click I consent. If you do not consent, you purchased your computer is infected with Symantec Security Check 1 On the Internet, visit the Symantec Security Response Web site at the following URL: http://security.symantec...
... Pre-Install Scan, but you can connect to a different folder. 6 Close the temp folder window. w If you cannot continue the Virus Detection scan. 5 Click Next. 6 In the Privacy Policy window, read the License Agreement, and then click I consent. If you do not consent, you purchased your computer is infected with Symantec Security Check 1 On the Internet, visit the Symantec Security Response Web site at the following URL: http://security.symantec...
User Guide
Page 27
... most common customer questions. You can access our support options by clicking the Help & Support link anywhere in the product. About phone support If you have a question or problem that best describes your product. Service and support solutions About online support Symantec One Click Support offers a range of the Help & Support window. If you cannot access One Click Support, then you can access these options by pointing your Web browser to the following address: www.symantec.com...
... most common customer questions. You can access our support options by clicking the Help & Support link anywhere in the product. About phone support If you have a question or problem that best describes your product. Service and support solutions About online support Symantec One Click Support offers a range of the Help & Support window. If you cannot access One Click Support, then you can access these options by pointing your Web browser to the following address: www.symantec.com...
User Guide
Page 28
... support Web site by yourself, click Contact Us link for additional phone support information. You can access our phone support options by Symantec product. To maintain uninterrupted protection, you will be marketed or sold, technical support is subject to the following address: www.symantec.com/techsupp/ Under the Home & Home Office section, select your issue. 28 Service and support solutions Support for old and discontinued versions When Symantec...
... support Web site by yourself, click Contact Us link for additional phone support information. You can access our phone support options by Symantec product. To maintain uninterrupted protection, you will be marketed or sold, technical support is subject to the following address: www.symantec.com/techsupp/ Under the Home & Home Office section, select your issue. 28 Service and support solutions Support for old and discontinued versions When Symantec...
User Guide
Page 29
... period. For Symantec and International Partner locations that features may be added, modified, or removed during this section. You can also go to the following Web site and select your subscription, the protection updates and new product features are prompted to renew. Follow the instructions on the screen to subscribe for the appropriate phone number. Region Contact information North America 1 Symantec Corporation 555...
... period. For Symantec and International Partner locations that features may be added, modified, or removed during this section. You can also go to the following Web site and select your subscription, the protection updates and new product features are prompted to renew. Follow the instructions on the screen to subscribe for the appropriate phone number. Region Contact information North America 1 Symantec Corporation 555...
User Guide
Page 31
... opening screen 12 reading User Guide PDF from 12 starting installation 12 Computer 19 H Help accessing 21 printing 21 Symantec service and support 27 I Identity 19 installation from CD 11 installation (continued) from downloaded copy 11 problems 25-26 installation problems 12 installing 11 Internet 19 M main window features 15 Help 15 Help & Support 16 Leave Feedback 16 Network Map 17 Norton Account 16 options 15 Reports & Statistics 18 Run LiveUpdate 17 Scan Now 17 Security Status 17 Settings 18 Subscription 17 Support...
... opening screen 12 reading User Guide PDF from 12 starting installation 12 Computer 19 H Help accessing 21 printing 21 Symantec service and support 27 I Identity 19 installation from CD 11 installation (continued) from downloaded copy 11 problems 25-26 installation problems 12 installing 11 Internet 19 M main window features 15 Help 15 Help & Support 16 Leave Feedback 16 Network Map 17 Norton Account 16 options 15 Reports & Statistics 18 Run LiveUpdate 17 Scan Now 17 Security Status 17 Settings 18 Subscription 17 Support...
User Guide
Page 32
... O options 17 P phone activation 15 Pre-Install Scan problems running 25 S scans Symantec Security Check 26 Service and Support 27 status indicators Media Center 20 responding to 20 Subscription and account information 22 Symantec Security Check 26 Symantec Web site accessing from Reports & Statistics 22 accessing from your browser 22 Online Virus Encyclopedia 22 T Technical Support 27 for Norton AntiVirus 22 from Symantec 22 troubleshooting activation 15 installation 25 troubleshooting (continued) technical support 27 U User Guide PDF on CD 22 opening 22...
... O options 17 P phone activation 15 Pre-Install Scan problems running 25 S scans Symantec Security Check 26 Service and Support 27 status indicators Media Center 20 responding to 20 Subscription and account information 22 Symantec Security Check 26 Symantec Web site accessing from Reports & Statistics 22 accessing from your browser 22 Online Virus Encyclopedia 22 T Technical Support 27 for Norton AntiVirus 22 from Symantec 22 troubleshooting activation 15 installation 25 troubleshooting (continued) technical support 27 U User Guide PDF on CD 22 opening 22...