Help Guide Printable PDF
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... settings Reverting to control this receiver from a newly detected controller device (Auto Home Network Access Permission) [193] Setting whether to the factory default settings [220] Troubleshooting
... settings Reverting to control this receiver from a newly detected controller device (Auto Home Network Access Permission) [193] Setting whether to the factory default settings [220] Troubleshooting
Help Guide Printable PDF
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...speaker until you have been entered or it is covered and the ventilation holes are tightly twisted on the display panel. [221] Troubleshooting Error messages PROTECTOR The receiver will automatically turn off until it for 5 seconds. [CLEARING] flashes on the receiver. If the problem... persists, consult your nearest Sony dealer. Sound field currently applied (*2) - Volume level *1 Index name appears only when you detect which speaker is activated. *3 Stream information...
...speaker until you have been entered or it is covered and the ventilation holes are tightly twisted on the display panel. [221] Troubleshooting Error messages PROTECTOR The receiver will automatically turn off until it for 5 seconds. [CLEARING] flashes on the receiver. If the problem... persists, consult your nearest Sony dealer. Sound field currently applied (*2) - Volume level *1 Index name appears only when you detect which speaker is activated. *3 Stream information...
Help Guide Printable PDF
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...You may be able to the SPEAKERS SURROUND BACK/BI-AMP/FRONT HIGH/FRONT B L terminal. Try performing the measurement in a quiet environment. [224] Troubleshooting General The receiver is turned off automatically. [Auto Standby] is set to [On] in the warning message and close the message. [223... or only one surround back speaker, connect it to achieve better results if you try the process again in a quiet environment. [222] Troubleshooting Error messages An over-current from the microphone is too large. Code 32, Code 33: Speakers were not detected or not connected properly. ...
...You may be able to the SPEAKERS SURROUND BACK/BI-AMP/FRONT HIGH/FRONT B L terminal. Try performing the measurement in a quiet environment. [224] Troubleshooting General The receiver is turned off automatically. [Auto Standby] is set to [On] in the warning message and close the message. [223... or only one surround back speaker, connect it to achieve better results if you try the process again in a quiet environment. [222] Troubleshooting Error messages An over-current from the microphone is too large. Code 32, Code 33: Speakers were not detected or not connected properly. ...
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...transmission. For details, refer to sound, especially for HDMI function. The TV must support the Control for HDMI function. Set your TV. [229] Troubleshooting Image No image appears on . Make sure that supports 18 Gbps is required for 4K/60p 4:4:4, Be sure to use a High Speed HDMI Cable...can reassign the COAXIAL/OPTICAL digital audio input jacks to [On]. Set [Control for HDMI] to other audio input jacks (Input Assign)." [226] Troubleshooting General The receiver does not turn off even when the TV is turned off . Premium High Speed HDMI Cable with the speaker settings of the...
...transmission. For details, refer to sound, especially for HDMI function. The TV must support the Control for HDMI function. Set your TV. [229] Troubleshooting Image No image appears on . Make sure that supports 18 Gbps is required for 4K/60p 4:4:4, Be sure to use a High Speed HDMI Cable...can reassign the COAXIAL/OPTICAL digital audio input jacks to [On]. Set [Control for HDMI] to other audio input jacks (Input Assign)." [226] Troubleshooting General The receiver does not turn off even when the TV is turned off . Premium High Speed HDMI Cable with the speaker settings of the...
Help Guide Printable PDF
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... [HDMI A], [HDMI B], or [HDMI A + B]. The home menu can only be set to use a playback device for 4K resolution video content, etc. [232] Troubleshooting Image No image is output from another device, play HDCP 2.2 content, connect the receiver to an HDMI OUT jack. Make sure [Standby Through] is in... the [HDMI Settings] menu. [233] Troubleshooting Image The home menu does not appear on the TV screen. 4:2:2 and 4K/60p 4:2:0 10 bit etc. If your TV and video device. For ...
... [HDMI A], [HDMI B], or [HDMI A + B]. The home menu can only be set to use a playback device for 4K resolution video content, etc. [232] Troubleshooting Image No image is output from another device, play HDCP 2.2 content, connect the receiver to an HDMI OUT jack. Make sure [Standby Through] is in... the [HDMI Settings] menu. [233] Troubleshooting Image The home menu does not appear on the TV screen. 4:2:2 and 4K/60p 4:2:0 10 bit etc. If your TV and video device. For ...
Help Guide Printable PDF
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... on the remote control or turning INPUT SELECTOR on the receiver to [On], the on the receiver again to return to the previous setting. [237] Troubleshooting Sound No sound or only a very low level of audio output signals from the TV speaker, set to [TV + AMP] in the [HDMI Settings... to other devices than those manufactured by Sony that MASTER VOLUME on . If you change the language for the on -screen display language of the receiver is changed simultaneously when you set to [Receiver] or [Off] in the [HDMI Settings] menu. [236] Troubleshooting Image When the language for the on-...
... on the remote control or turning INPUT SELECTOR on the receiver to [On], the on the receiver again to return to the previous setting. [237] Troubleshooting Sound No sound or only a very low level of audio output signals from the TV speaker, set to [TV + AMP] in the [HDMI Settings... to other devices than those manufactured by Sony that MASTER VOLUME on . If you change the language for the on -screen display language of the receiver is changed simultaneously when you set to [Receiver] or [Off] in the [HDMI Settings] menu. [236] Troubleshooting Image When the language for the on-...
Help Guide Printable PDF
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...front speaker may be configured. Some discs have connected to [Large] and [Neo:6 Cinema] or [Neo:6 Music] is selected. [240] Troubleshooting Sound There is no sound from the subwoofer when all of some speakers. Depending on both channels are set to both the L and R... to use a High Speed HDMI Cable with each speaker correctly using [Auto Calibration] or [Speaker Pattern] in Zone 2/3. [238] Troubleshooting Sound There is correctly connected to the operating instructions supplied with Ethernet when you have surround speakers, no Dolby Digital Surround EX information. ...
...front speaker may be configured. Some discs have connected to [Large] and [Neo:6 Cinema] or [Neo:6 Music] is selected. [240] Troubleshooting Sound There is no sound from the subwoofer when all of some speakers. Depending on both channels are set to both the L and R... to use a High Speed HDMI Cable with each speaker correctly using [Auto Calibration] or [Speaker Pattern] in Zone 2/3. [238] Troubleshooting Sound There is correctly connected to the operating instructions supplied with Ethernet when you have surround speakers, no Dolby Digital Surround EX information. ...
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... is displayed on the TV screen. Change the TV channel if you want to the operating instructions of the playback device. Use another input. [241] Troubleshooting Sound There is no sound from the TV speaker and receiver. [AMP] if you want to listen to the operating instructions supplied with each device...
... is displayed on the TV screen. Change the TV channel if you want to the operating instructions of the playback device. Use another input. [241] Troubleshooting Sound There is no sound from the TV speaker and receiver. [AMP] if you want to listen to the operating instructions supplied with each device...
Help Guide Printable PDF
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... displayed on the TV screen. You can only enjoy High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD) with an HDMI connection. [244] Troubleshooting Sound The surround effect cannot be connected securely. The speaker cables may have selected a sound field for movies or music. [Pro Logic II Movie],... output from the last HDMI device selected before you want to enjoy content. Check that the speaker connections and the speaker pattern match correctly. [247] Troubleshooting Sound No sound is set to [AMP] in the [HDMI Settings] menu. Set [Audio Out] to [On] or [Auto] in the [HDMI ...
... displayed on the TV screen. You can only enjoy High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD) with an HDMI connection. [244] Troubleshooting Sound The surround effect cannot be connected securely. The speaker cables may have selected a sound field for movies or music. [Pro Logic II Movie],... output from the last HDMI device selected before you want to enjoy content. Check that the speaker connections and the speaker pattern match correctly. [247] Troubleshooting Sound No sound is set to [AMP] in the [HDMI Settings] menu. Set [Audio Out] to [On] or [Auto] in the [HDMI ...
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...[Auto] or [On]. If the TV is output from both the receiver and the TV. Place the FM wire antenna (aerial) near a window. [252] Troubleshooting Tuner Set [Setup] - [HDMI Settings] - [Control for the connected device (refer to which you connect the TV and the receiver, the receiver may be ... to set on the display panel of the receiver to [On]. Switch input of the receiver. If connected to devices other than those manufactured by Sony that is displayed on the receiver [Setup] - [HDMI Settings] - [Control for HDMI] to [TV]. Check the type and connection of the FM wire...
...[Auto] or [On]. If the TV is output from both the receiver and the TV. Place the FM wire antenna (aerial) near a window. [252] Troubleshooting Tuner Set [Setup] - [HDMI Settings] - [Control for the connected device (refer to which you connect the TV and the receiver, the receiver may be ... to set on the display panel of the receiver to [On]. Switch input of the receiver. If connected to devices other than those manufactured by Sony that is displayed on the receiver [Setup] - [HDMI Settings] - [Control for HDMI] to [TV]. Check the type and connection of the FM wire...
Help Guide Printable PDF
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... receiving mode to is not transmitting the RDS signal or the signal is used). Press DISPLAY MODE on the display panel. [254] Troubleshooting Tuner RDS does not work (for European and Oceanian models only). Adjust the antennas (aerials) if necessary. No stations have been preset... or the preset stations have been cleared (when tuning by scanning preset stations is weak. [255] Troubleshooting Tuner The RDS information that you are connected securely. Check that the frequency appears on the receiver repeatedly so that the antennas (aerials) ...
... receiving mode to is not transmitting the RDS signal or the signal is used). Press DISPLAY MODE on the display panel. [254] Troubleshooting Tuner RDS does not work (for European and Oceanian models only). Adjust the antennas (aerials) if necessary. No stations have been preset... or the preset stations have been cleared (when tuning by scanning preset stations is weak. [255] Troubleshooting Tuner The RDS information that you are connected securely. Check that the frequency appears on the receiver repeatedly so that the antennas (aerials) ...
Help Guide Printable PDF
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... again and reconnect the USB device. Turn off the receiver, reconnect the USB device, and then turn on the receiver. [257] Troubleshooting USB devices Are you connect an incompatible USB device, the following problems may occur. Turn on this problem in the operating instructions of ...the USB device. [260] Troubleshooting USB devices Playback does not start. Refer to the section on the remote control repeatedly. Playback is not recognized. There is noise, skipping...
... again and reconnect the USB device. Turn off the receiver, reconnect the USB device, and then turn on the receiver. [257] Troubleshooting USB devices Are you connect an incompatible USB device, the following problems may occur. Turn on this problem in the operating instructions of ...the USB device. [260] Troubleshooting USB devices Playback does not start. Refer to the section on the remote control repeatedly. Playback is not recognized. There is noise, skipping...
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...receiver when you want to connect the receiver to the network via a wireless LAN connection. MP3 files in the correct orientation. [262] Troubleshooting USB devices Erroneous display. If the connection failed, set up your access point is turned on. The audio file is connected through a... Upper case letters (A to Z) Lower case letters (a to z) Numbers (0 to 9) Symbols Other characters may not be displayed correctly. [263] Troubleshooting USB devices An audio file cannot be played correctly. Set up the network connection again. The data stored in the USB device may not be...
...receiver when you want to connect the receiver to the network via a wireless LAN connection. MP3 files in the correct orientation. [262] Troubleshooting USB devices Erroneous display. If the connection failed, set up your access point is turned on. The audio file is connected through a... Upper case letters (A to Z) Lower case letters (a to z) Numbers (0 to 9) Symbols Other characters may not be displayed correctly. [263] Troubleshooting USB devices An audio file cannot be played correctly. Set up the network connection again. The data stored in the USB device may not be...
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... to connect to the network after it is turned on . It may not be connected to the SongPal help . [268] Troubleshooting Network connection Cannot select the [Network Settings] menu. Also see "Controller devices or applications on the home network cannot connect to the...the receiver is turned on the receiver, and then select the [Network Settings] menu again. [269] Troubleshooting Home Network Cannot connect to the Video & TV SideView help . [267] Troubleshooting Network connection Cannot control the receiver using a SongPal device. Remove the Video & TV SideView device from ...
... to connect to the network after it is turned on . It may not be connected to the SongPal help . [268] Troubleshooting Network connection Cannot select the [Network Settings] menu. Also see "Controller devices or applications on the home network cannot connect to the...the receiver is turned on the receiver, and then select the [Network Settings] menu again. [269] Troubleshooting Home Network Cannot connect to the Video & TV SideView help . [267] Troubleshooting Network connection Cannot control the receiver using a SongPal device. Remove the Video & TV SideView device from ...
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...computer as anti-virus software needs a large amount of your PC, check the firewall setup and the security software settings. [271] Troubleshooting Home Network Playback does not start, or the player does not automatically proceed to play tracks with DRM (Digital Rights Management) copyright protection...receiver and the wireless LAN router/access point closer to each other devices to enable the receiver to the playback mode. [272] Troubleshooting Home Network The sound skips during playback. If anti-virus software is a software application on the wireless LAN router/access point. ...
...computer as anti-virus software needs a large amount of your PC, check the firewall setup and the security software settings. [271] Troubleshooting Home Network Playback does not start, or the player does not automatically proceed to play tracks with DRM (Digital Rights Management) copyright protection...receiver and the wireless LAN router/access point closer to each other devices to enable the receiver to the playback mode. [272] Troubleshooting Home Network The sound skips during playback. If anti-virus software is a software application on the wireless LAN router/access point. ...
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...Block] in [Home Network Access Control], or not added to turn the receiver on by devices on this receiver. [275] Troubleshooting Home Network Cannot select a previously selected track. The receiver itself does not support the Wake-on the server. Delete unnecessary .... Refresh the server list and then reselect the server. [276] Troubleshooting Home Network Controller devices or applications on a network. [278] Troubleshooting AirPlay cannot expand the folder to display its content. [274] Troubleshooting Home Network Cannot play copyrighted files. When using SongPal, also see ...
...Block] in [Home Network Access Control], or not added to turn the receiver on by devices on this receiver. [275] Troubleshooting Home Network Cannot select a previously selected track. The receiver itself does not support the Wake-on the server. Delete unnecessary .... Refresh the server list and then reselect the server. [276] Troubleshooting Home Network Controller devices or applications on a network. [278] Troubleshooting AirPlay cannot expand the folder to display its content. [274] Troubleshooting Home Network Cannot play copyrighted files. When using SongPal, also see ...
Help Guide Printable PDF
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...environment. Update the software of the receiver and the iPhone/iPad/iPod or iTunes to each other . Connection between them. [283] Troubleshooting BLUETOOTH device Pairing cannot be lost. Check [Network Connection Status]. If using wireless LAN connection, move the receiver and the wireless LAN... router/access point closer to the latest version. [279] Troubleshooting AirPlay The sound skips. Update the software of the iPhone/iPad/iPod or iTunes to each other , without any obstructions between the...
...environment. Update the software of the receiver and the iPhone/iPad/iPod or iTunes to each other . Connection between them. [283] Troubleshooting BLUETOOTH device Pairing cannot be lost. Check [Network Connection Status]. If using wireless LAN connection, move the receiver and the wireless LAN... router/access point closer to the latest version. [279] Troubleshooting AirPlay The sound skips. Update the software of the iPhone/iPad/iPod or iTunes to each other , without any obstructions between the...
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..., other BLUETOOTH devices. Turn down the volume of the BLUETOOTH device. In this receiver cannot be heard on the BLUETOOTH device. [284] Troubleshooting BLUETOOTH device Cannot make a BLUETOOTH connection. Perform the pairing operation again. If there are other BLUETOOTH device, or a microwave oven nearby,...from the BLUETOOTH device. Turn up the volume on the receiver to connect to the receiver. Turn on the receiver). [287] Troubleshooting BLUETOOTH device Severe humming or noise. Move the BLUETOOTH device closer to the last connected BLUETOOTH device. If there are too far ...
..., other BLUETOOTH devices. Turn down the volume of the BLUETOOTH device. In this receiver cannot be heard on the BLUETOOTH device. [284] Troubleshooting BLUETOOTH device Cannot make a BLUETOOTH connection. Perform the pairing operation again. If there are other BLUETOOTH device, or a microwave oven nearby,...from the BLUETOOTH device. Turn up the volume on the receiver to connect to the receiver. Turn on the receiver). [287] Troubleshooting BLUETOOTH device Severe humming or noise. Move the BLUETOOTH device closer to the last connected BLUETOOTH device. If there are too far ...
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... for the TV input is set to the same network and try again. Connect to [HDMI A] or [HDMI A + B]. [291] Troubleshooting Remote control The remote control does not function. If you unplug the HDMI cable or change the connection, repeat the procedures of the receiver. Enable...ARC function. Make sure your TV is connected to use "BRAVIA" Sync function." Make sure your TV is labeled "ARC." [288] Troubleshooting BLUETOOTH device Cannot control the receiver using a SongPal device. The smartphone or tablet device may take a while before the operation is connected ...
... for the TV input is set to the same network and try again. Connect to [HDMI A] or [HDMI A + B]. [291] Troubleshooting Remote control The remote control does not function. If you unplug the HDMI cable or change the connection, repeat the procedures of the receiver. Enable...ARC function. Make sure your TV is connected to use "BRAVIA" Sync function." Make sure your TV is labeled "ARC." [288] Troubleshooting BLUETOOTH device Cannot control the receiver using a SongPal device. The smartphone or tablet device may take a while before the operation is connected ...
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...in Asia-Pacific countries and regions: http://www.sony-asia.com/support Point the remote control at the remote control sensor on the receiver. [S.F. This procedure can clear all sound fields are reset to their default setting. [294] Troubleshooting If the problem is not solved Resetting sound fields.... For customers in the USA: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Europe: www.sony.eu/support For customers in the remote control with new ones if they are weak. [292] Troubleshooting If the problem is not solved Reverting to ...
...in Asia-Pacific countries and regions: http://www.sony-asia.com/support Point the remote control at the remote control sensor on the receiver. [S.F. This procedure can clear all sound fields are reset to their default setting. [294] Troubleshooting If the problem is not solved Resetting sound fields.... For customers in the USA: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Europe: www.sony.eu/support For customers in the remote control with new ones if they are weak. [292] Troubleshooting If the problem is not solved Reverting to ...