Quick Guide Easy Manual Ver.1.0 (English, French, Spanish)
Page 1
... drained, check the water connections. (Refer to explain functions, maintenance or installation is inside hose. Check for vibration and noise. If the washer rocks and vibrates excessively, level your hand and pull it is well seated and does not shake. Run a test cycle(Rinse+Spin) with supplied spanner. Case 1. through the wide section of the COLD/HOT water supply hoses to the each shipping bolt. CAUTION: Failure to the installation location. * When installing the washer...
... drained, check the water connections. (Refer to explain functions, maintenance or installation is inside hose. Check for vibration and noise. If the washer rocks and vibrates excessively, level your hand and pull it is well seated and does not shake. Run a test cycle(Rinse+Spin) with supplied spanner. Case 1. through the wide section of the COLD/HOT water supply hoses to the each shipping bolt. CAUTION: Failure to the installation location. * When installing the washer...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 2
... machine will automatically starts draining First check to be pressed, all of water valves are OK, check water level sensor. cycle. GENERAL ERROR FUNCTION NO Error Code Diagnostic Code Error Image Description Corrective Action 1 nd nd The water level fails to "No Water Fill" Troubleshooting Section the cycle.) A fault is detected during the Wash/Rinse Troubleshooting Section. Go to " Will Not Drain" Troubleshooting Section. 2 LO LO Door fails to lock after 7 attempts. If water valves are not stuck. Go to " No Water Fill" Troubleshooting...
... machine will automatically starts draining First check to be pressed, all of water valves are OK, check water level sensor. cycle. GENERAL ERROR FUNCTION NO Error Code Diagnostic Code Error Image Description Corrective Action 1 nd nd The water level fails to "No Water Fill" Troubleshooting Section the cycle.) A fault is detected during the Wash/Rinse Troubleshooting Section. Go to " Will Not Drain" Troubleshooting Section. 2 LO LO Door fails to lock after 7 attempts. If water valves are not stuck. Go to " No Water Fill" Troubleshooting...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 3
... the hot/cold water for motor control bus is not running. (Locked, Defective Quick Test Mode" and test Motor. Replace PCB 3 WF395BTP-03144B_EN_20120604.indd 3 2012-06-04 �� 11:53:55 Hall Sensor or Overload) 13 Hr Hr This error code appears when the heater is 50°C or above . PBA and MAIN PBA harness. disconnect power to drive the motor but is attempting to washer before servicing, unless testing requires power...
... the hot/cold water for motor control bus is not running. (Locked, Defective Quick Test Mode" and test Motor. Replace PCB 3 WF395BTP-03144B_EN_20120604.indd 3 2012-06-04 �� 11:53:55 Hall Sensor or Overload) 13 Hr Hr This error code appears when the heater is 50°C or above . PBA and MAIN PBA harness. disconnect power to drive the motor but is attempting to washer before servicing, unless testing requires power...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 15
... load scenario in normal mode. • Check for restricted drain system. (If there is electrical problem in drain system, "nd" error will occur after the above, change the motor. • Perform Quick Test Mode or Quick Spin Test. Wrap a dry rag around the standpipe opening. TROUBLE SHOOTING WARNING To avoid risk of remaining time.) • Check for loose connections at PCB, Water Level Sensor, Motor, Hall Sensor Wire Harness. (CN7,CN5,CN6) (Refer to the Component Testing Procedure.) • Check motor...
... load scenario in normal mode. • Check for restricted drain system. (If there is electrical problem in drain system, "nd" error will occur after the above, change the motor. • Perform Quick Test Mode or Quick Spin Test. Wrap a dry rag around the standpipe opening. TROUBLE SHOOTING WARNING To avoid risk of remaining time.) • Check for loose connections at PCB, Water Level Sensor, Motor, Hall Sensor Wire Harness. (CN7,CN5,CN6) (Refer to the Component Testing Procedure.) • Check motor...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 16
...• Check Water Valves and Water Level Sensor (Refer to PCB Connector Check) • Check if there is any loose wire connection. • Perform Quick Test Mode or Board Output Test to drain. • Use HE (High-Efficiency) or low sudsing detergent specially formulated for front load washers. • Reduce the amount of Water Valves visually. (Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve, and Hot Water Valve.) • Check if water taps are clogged up. • Check if water has enough pressure. TROUBLE SHOOTING WARNING To...
...• Check Water Valves and Water Level Sensor (Refer to PCB Connector Check) • Check if there is any loose wire connection. • Perform Quick Test Mode or Board Output Test to drain. • Use HE (High-Efficiency) or low sudsing detergent specially formulated for front load washers. • Reduce the amount of Water Valves visually. (Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve, and Hot Water Valve.) • Check if water taps are clogged up. • Check if water has enough pressure. TROUBLE SHOOTING WARNING To...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish)
Page 19
... wash Dispenser Tray, removable Cup, and Rinse Cap. • Level washer. To disable feature press and hold Temp and Spin simultaneously until you get hot water. • Too Hot/Too Cold: Reduced amount of water is located far from the Water Valve and remove any residue in the tub. Also check water heater capacity and recovery rate. • If the water heater is supplied while PCB controls the influx to washer before servicing, unless testing requires power. Buttons...
... wash Dispenser Tray, removable Cup, and Rinse Cap. • Level washer. To disable feature press and hold Temp and Spin simultaneously until you get hot water. • Too Hot/Too Cold: Reduced amount of water is located far from the Water Valve and remove any residue in the tub. Also check water heater capacity and recovery rate. • If the water heater is supplied while PCB controls the influx to washer before servicing, unless testing requires power. Buttons...
User Manual Ver.1.0 (English, French, Spanish)
Page 2
... superior cleaning results. 5. Our direct-drive inverter motor delivers power right to use and understand. 7. VRT™ (Vibration Reduction Technology) This Samsung washer performs smoothly at top spin speeds, minimizing noise and vibration. 3. Extra Large Capacity Samsung's extra-large capacity laundry machine can wash a full set of 1,200 rpm for special chemical detergents. 4. Since you save time, money, water, and energy. 2. key features of conventional drums,the diamond drum prevents fabrics from a variable speed, reversible motor. Pure Cycle...
... superior cleaning results. 5. Our direct-drive inverter motor delivers power right to use and understand. 7. VRT™ (Vibration Reduction Technology) This Samsung washer performs smoothly at top spin speeds, minimizing noise and vibration. 3. Extra Large Capacity Samsung's extra-large capacity laundry machine can wash a full set of 1,200 rpm for special chemical detergents. 4. Since you save time, money, water, and energy. 2. key features of conventional drums,the diamond drum prevents fabrics from a variable speed, reversible motor. Pure Cycle...
User Manual Ver.1.0 (English, French, Spanish)
Page 6
... the product - Unplug the power plug and clean it is in electric shock, fire, an explosion, or problems with other appliances using a dry cloth on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. - Do not pull or excessively bend the power cord. Do not install this appliance in a humid, oily or dusty location, in electric shock...
... the product - Unplug the power plug and clean it is in electric shock, fire, an explosion, or problems with other appliances using a dry cloth on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. - Do not pull or excessively bend the power cord. Do not install this appliance in a humid, oily or dusty location, in electric shock...
User Manual Ver.1.0 (English, French, Spanish)
Page 9
... is turned off when the washer is not being used when it is flooded because of a draining problem, it may result in water leakage. Ensure that foreign objects such as pins, buttons and coins are removed from clothing items when adding laundry to do so may be covered by the standard warranty provided by Samsung and no water leaking before using the product. - Take care that...
... is turned off when the washer is not being used when it is flooded because of a draining problem, it may result in water leakage. Ensure that foreign objects such as pins, buttons and coins are removed from clothing items when adding laundry to do so may be covered by the standard warranty provided by Samsung and no water leaking before using the product. - Take care that...
User Manual Ver.1.0 (English, French, Spanish)
Page 10
... metal objects such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the surface of the tub during a high-temperature wash or drying cycle is hot. - This may result in electric shock, fire or problems with the product. This may also result in electric shock or injury. This may result in the rubber seal becoming deformed and water leakage. Do not place...
... metal objects such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the surface of the tub during a high-temperature wash or drying cycle is hot. - This may result in electric shock, fire or problems with the product. This may also result in electric shock or injury. This may result in the rubber seal becoming deformed and water leakage. Do not place...
User Manual Ver.1.0 (English, French, Spanish)
Page 12
... installer 17 Installation flow chart 20 Loading your washer 20 Washing clothes: Basic Instructions WASHING A LOAD OF LAUNDRY 21 21 Overview of the control panel 23 Child Lock 24 Garment+ 24 Delay Start 25 My Cycle 26 Washing clothes using the cycle selector 26 Using steam wash 27 Detergent use 27 Features MAINTAINING YOUR WASHER 29 29 Cleaning the exterior 29 Cleaning the interior 29 Cleaning the dispensers 29 Storing your washer 30 Cleaning the debris filter 31 Cleaning the door seal...
... installer 17 Installation flow chart 20 Loading your washer 20 Washing clothes: Basic Instructions WASHING A LOAD OF LAUNDRY 21 21 Overview of the control panel 23 Child Lock 24 Garment+ 24 Delay Start 25 My Cycle 26 Washing clothes using the cycle selector 26 Using steam wash 27 Detergent use 27 Features MAINTAINING YOUR WASHER 29 29 Cleaning the exterior 29 Cleaning the interior 29 Cleaning the dispensers 29 Storing your washer 30 Cleaning the debris filter 31 Cleaning the door seal...
User Manual Ver.1.0 (English, French, Spanish)
Page 19
... installation. Levelling Leg STEP 4 Calibration mode Your Samsung washing machine automatically detects the weight of the washer. The washing machine is grounded through the third prong of your washer. Locking Nut Avoid damage to the bottom of the laundry. Your washer must be used on all four corners of the power cord when plugged into a three-prong grounded receptacle. Turn on the "HOT" and "COLD "water supply and check the water Cold printed Hot printed valve...
... installation. Levelling Leg STEP 4 Calibration mode Your Samsung washing machine automatically detects the weight of the washer. The washing machine is grounded through the third prong of your washer. Locking Nut Avoid damage to the bottom of the laundry. Your washer must be used on all four corners of the power cord when plugged into a three-prong grounded receptacle. Turn on the "HOT" and "COLD "water supply and check the water Cold printed Hot printed valve...
User Manual Ver.1.0 (English, French, Spanish)
Page 20
... the tub. Wait for a cycle may add additional water to redistribute the clothes and correct an inbalance inside the drum. • To ensure good cleaning result when washing heavily soiled loads, do a quick drain. • When the cycle is ON (see pages 27~28). 4. Add the item, close the door, and press the Start/Pause Button. WASHING CLOTHES: BASIC INSTRUCTIONS 1. Close the door. Press the Start/Pause Button. During the spin cycle, the washer may...
... the tub. Wait for a cycle may add additional water to redistribute the clothes and correct an inbalance inside the drum. • To ensure good cleaning result when washing heavily soiled loads, do a quick drain. • When the cycle is ON (see pages 27~28). 4. Add the item, close the door, and press the Start/Pause Button. WASHING CLOTHES: BASIC INSTRUCTIONS 1. Close the door. Press the Start/Pause Button. During the spin cycle, the washer may...
User Manual Ver.1.0 (English, French, Spanish)
Page 26
..., and improving wash performance. 1. Open the door. 4. Load the articles of clothing one at the most effective times for the cycle will appear in the display. Press the Start/Pause button on the Cycle Selector and the wash will set the correct temperature, washing time, and washing speed. 1. After closing the door, press the Start/Pause button to unlock the door. Press the Power button. 3. When you can control the wash temperature, the number of rinse cycles, the spinning speed, and...
..., and improving wash performance. 1. Open the door. 4. Load the articles of clothing one at the most effective times for the cycle will appear in the display. Press the Start/Pause button on the Cycle Selector and the wash will set the correct temperature, washing time, and washing speed. 1. After closing the door, press the Start/Pause button to unlock the door. Press the Power button. 3. When you can control the wash temperature, the number of rinse cycles, the spinning speed, and...
User Manual Ver.1.0 (English, French, Spanish)
Page 29
... instructions may be damaged if water is not removed from the electrical outlet and leave your washer door open to wipe up all of damage from escaping water. Remove the siphon cap from the detergent compartment. 2. Use a cleaner labeled "Washer safe". Run a Rinse+Spin cycle without a load. • Turn the water faucets off the water faucets after finishing the day's washing. Use a soft cloth to allow time for storage as recommended below: Control Panel - Wash all detergent, bleach...
... instructions may be damaged if water is not removed from the electrical outlet and leave your washer door open to wipe up all of damage from escaping water. Remove the siphon cap from the detergent compartment. 2. Use a cleaner labeled "Washer safe". Run a Rinse+Spin cycle without a load. • Turn the water faucets off the water faucets after finishing the day's washing. Use a soft cloth to allow time for storage as recommended below: Control Panel - Wash all detergent, bleach...
User Manual Ver.1.0 (English, French, Spanish)
Page 33
... sure the water source faucets are removed. • Make sure your washer is not touching any other object. • Make sure the laundry load is balanced. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause Button to check the door lock and do a quick drain. • There may start your washer is running with sufficient water pressure...
... sure the water source faucets are removed. • Make sure your washer is not touching any other object. • Make sure the laundry load is balanced. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause Button to check the door lock and do a quick drain. • There may start your washer is running with sufficient water pressure...
User Manual Ver.1.0 (English, French, Spanish)
Page 34
...; Use high efficiency detergent to prevent over-sudsing. • Use high efficiency detergent to deliver a minimum 120 °F (49 °C) hot water at the end of your washer is a drain restriction, call for service. • Close the door and press the Start/Pause Button. troubleshooting PROBLEM Fills with the wrong temperature water. Door locked or will remain locked during the heating portion of the Sanitize Cycle • It may change as your washer determines the temperature of...
...; Use high efficiency detergent to prevent over-sudsing. • Use high efficiency detergent to deliver a minimum 120 °F (49 °C) hot water at the end of your washer is a drain restriction, call for service. • Close the door and press the Start/Pause Button. troubleshooting PROBLEM Fills with the wrong temperature water. Door locked or will remain locked during the heating portion of the Sanitize Cycle • It may change as your washer determines the temperature of...
User Manual Ver.1.0 (English, French, Spanish)
Page 35
... Auto Temperature Control (A.T.C.) function if the temperature of a wash you use a Flood Safety Device, then please remove the device and connect nF the water hoses directly to the unit. Close the door tightly and restart the cycle. Press the Power button to fill but has not Call for service. Clean the drain filter. Turn off your washer from spinning. Your washer has tried to turn off the unit for service. CODE...
... Auto Temperature Control (A.T.C.) function if the temperature of a wash you use a Flood Safety Device, then please remove the device and connect nF the water hoses directly to the unit. Close the door tightly and restart the cycle. Press the Power button to fill but has not Call for service. Clean the drain filter. Turn off your washer from spinning. Your washer has tried to turn off the unit for service. CODE...
User Manual Ver.1.0 (English, French, Spanish)
Page 40
... (3) years stainless tub part, Ten (10) years washing motor part This limited warranty begins on the original date of SAMSUNG and must be returned to SAMSUNG. All replaced parts and products become the property of purchase, and is not available in all areas. delivery and installation; applications and uses for problem determination and service procedures. cosmetic damage or exterior finish; use of purchase to SAMSUNG or SAMSUNG's authorized service center. customer...
... (3) years stainless tub part, Ten (10) years washing motor part This limited warranty begins on the original date of SAMSUNG and must be returned to SAMSUNG. All replaced parts and products become the property of purchase, and is not available in all areas. delivery and installation; applications and uses for problem determination and service procedures. cosmetic damage or exterior finish; use of purchase to SAMSUNG or SAMSUNG's authorized service center. customer...
User Manual Ver.1.0 (English, French, Spanish)
Page 42
..., light bulbs, house fuses, house wiring, cost of this product and shall not apply to the following: damage that occurs in all areas. use of a service call for a limited warranty period of: One (1) year part and labor, Ten (10) years washing motor part This limited warranty begins on products purchased and used in the Canada. SAMSUNG does not warrant uninterrupted or error-free operation of nature or God; SAMSUNG will repair, replace, or...
..., light bulbs, house fuses, house wiring, cost of this product and shall not apply to the following: damage that occurs in all areas. use of a service call for a limited warranty period of: One (1) year part and labor, Ten (10) years washing motor part This limited warranty begins on products purchased and used in the Canada. SAMSUNG does not warrant uninterrupted or error-free operation of nature or God; SAMSUNG will repair, replace, or...