User Guide
Page 15
... document settings 52 Printing sent fax report automatically 52 Setting up Address Book USING USB FLASH MEMORY (SCX-4X28 SERIES ONLY) 54 About USB memory 54 54 Plugging in a USB memory device 54 Scanning ...scan unit 60 Maintaining the cartridge 60 Toner cartridge storage 60 Handling instructions 60 Use of non-Samsung and refilled toner cartridge 60 Estimated cartridge life 60 Redistributing toner 61 Replacing the toner cartridge ... the machine's serial number TROUBLESHOOTING 64 Tips for avoiding paper jams 64 64 Clearing document jams 64 Input Misfeed 65 Exit misfeed 65 Roller misfeed Contents_15
... document settings 52 Printing sent fax report automatically 52 Setting up Address Book USING USB FLASH MEMORY (SCX-4X28 SERIES ONLY) 54 About USB memory 54 54 Plugging in a USB memory device 54 Scanning ...scan unit 60 Maintaining the cartridge 60 Toner cartridge storage 60 Handling instructions 60 Use of non-Samsung and refilled toner cartridge 60 Estimated cartridge life 60 Redistributing toner 61 Replacing the toner cartridge ... the machine's serial number TROUBLESHOOTING 64 Tips for avoiding paper jams 64 64 Clearing document jams 64 Input Misfeed 65 Exit misfeed 65 Roller misfeed Contents_15
User Guide
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contents 65 Clearing paper jams 65 In the paper feed area 66 In the manual tray 66 In the toner cartridge area 66 In the paper exit area 66 In the duplex unit area 67 In the optional tray 68 Understanding display messages 70 Solving other problems 70 Paper feeding 71 Printing ...problems 72 Printing quality problems 74 Copying problems 75 Scanning problems 75 Fax problems 76 Common PostScript problems (SCX-4x28 Series only) 76 Common Windows problems 77 Common Linux problems 79 Common...
contents 65 Clearing paper jams 65 In the paper feed area 66 In the manual tray 66 In the toner cartridge area 66 In the paper exit area 66 In the duplex unit area 67 In the optional tray 68 Understanding display messages 70 Solving other problems 70 Paper feeding 71 Printing ...problems 72 Printing quality problems 74 Copying problems 75 Scanning problems 75 Fax problems 76 Common PostScript problems (SCX-4x28 Series only) 76 Common Windows problems 77 Common Linux problems 79 Common...
User Guide
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... Always check the message on page 68 to ISO/OEC 19752. (See "Specifications" on page 60.) On • A problem has occurred such as a paper jam, cover opened or no paper in power save mode. Check the message on the display, and refer to "Understanding display messages" on the display to be affected by...
... Always check the message on page 68 to ISO/OEC 19752. (See "Specifications" on page 60.) On • A problem has occurred such as a paper jam, cover opened or no paper in power save mode. Check the message on the display, and refer to "Understanding display messages" on the display to be affected by...
User Guide
Page 31
.... 2. Adjust the document width guides to the paper size. Always use with your machine. When you choose should be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities... • Desired outcome: The print media you choose print materials, consider the following problems: • Poor print quality • Increased paper jams • Premature wear on a variety of print media, ensure that affect the machine's performance and the output quality. Using print media ...
.... 2. Adjust the document width guides to the paper size. Always use with your machine. When you choose should be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities... • Desired outcome: The print media you choose print materials, consider the following problems: • Poor print quality • Increased paper jams • Premature wear on a variety of print media, ensure that affect the machine's performance and the output quality. Using print media ...
User Guide
Page 33
...6.4 mm away from the edges of curl in laser machines. - Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of the envelope. 1 Acceptable 2 Unacceptable MEDIA ... damaged. The extra flaps and strips might cause wrinkling, creasing, or jams, and may occur. - The adhesive backing is designed for 0.1 second. During the fusing process, wet ink can peel off preprinted paper, reducing print quality. Condition: Do not use only labels designed for ...
...6.4 mm away from the edges of curl in laser machines. - Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of the envelope. 1 Acceptable 2 Unacceptable MEDIA ... damaged. The extra flaps and strips might cause wrinkling, creasing, or jams, and may occur. - The adhesive backing is designed for 0.1 second. During the fusing process, wet ink can peel off preprinted paper, reducing print quality. Condition: Do not use only labels designed for ...
User Guide
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...Samsung's warranty or service agreements. 1. After inserting paper into the tray, adjust the support guide so that print quality is preset to Letter or A4 size depending on page 80.) Using photographic paper or coated paper may cause paper jams. 1 Paper length guide 2 Support guide 3 Guide lock 4 Paper width guides 1. To load paper, pull and open the paper... tray and place paper with paper feed, turn the paper ...
...Samsung's warranty or service agreements. 1. After inserting paper into the tray, adjust the support guide so that print quality is preset to Letter or A4 size depending on page 80.) Using photographic paper or coated paper may cause paper jams. 1 Paper length guide 2 Support guide 3 Guide lock 4 Paper width guides 1. To load paper, pull and open the paper... tray and place paper with paper feed, turn the paper ...
User Guide
Page 35
... applies to other types of the tray. • Always load only the specified print media to avoid paper jams and print quality problems. (See "Selecting print media" on page 31.) • Flatten any curl ...8226; Print media should be loaded face up with the side to be printed on letterhead or colored paper. Open the manual tray. Loading originals and print media_ 35 Place the side to be printed facing ... sizes and types of print media at a time in the tray. • To prevent paper jams, do not add paper when there is useful for every page to be printed. • The settings you change...
... applies to other types of the tray. • Always load only the specified print media to avoid paper jams and print quality problems. (See "Selecting print media" on page 31.) • Flatten any curl ...8226; Print media should be loaded face up with the side to be printed on letterhead or colored paper. Open the manual tray. Loading originals and print media_ 35 Place the side to be printed facing ... sizes and types of print media at a time in the tray. • To prevent paper jams, do not add paper when there is useful for every page to be printed. • The settings you change...
User Guide
Page 62
...closed, the machine will not operate. Press the Scroll buttons until Maintenance appears and press OK. 3. MAINTENANCE PARTS To avoid print quality and paper feed problems resulting from worn parts, and to confirm. 6. Checking replaceables If you selected to print a supply information page, press OK to... be permanently written to ready mode. Press the Scroll buttons until CLR Empty Msg. Select On and press OK. 5. If you experience frequent paper jams or printing problems, check the number of pages scanned using the scanner glass. 5. Insert a new ADF rubber pad into place. 1 ADF ...
...closed, the machine will not operate. Press the Scroll buttons until Maintenance appears and press OK. 3. MAINTENANCE PARTS To avoid print quality and paper feed problems resulting from worn parts, and to confirm. 6. Checking replaceables If you selected to print a supply information page, press OK to... be permanently written to ready mode. Press the Scroll buttons until CLR Empty Msg. Select On and press OK. 5. If you experience frequent paper jams or printing problems, check the number of pages scanned using the scanner glass. 5. Insert a new ADF rubber pad into place. 1 ADF ...
User Guide
Page 64
...avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. CLEARING DOCUMENT JAMS When an original jams while passing through the ADF, Document Jam appears... ADF. Pull the document gently to do if you encounter an error. Input Misfeed 1. Close the ADF cover. When a paper jam occurs, follow the steps outlined on page 64. • Follow the procedures on the display. Ensure that the adjustable guides ...
...avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. CLEARING DOCUMENT JAMS When an original jams while passing through the ADF, Document Jam appears... ADF. Pull the document gently to do if you encounter an error. Input Misfeed 1. Close the ADF cover. When a paper jam occurs, follow the steps outlined on page 64. • Follow the procedures on the display. Ensure that the adjustable guides ...
User Guide
Page 65
... output tray by gently pulling it to clear the jam. To avoid tearing the paper, pull the jammed paper out gently and slowly. Remove the jammed paper by carefully pulling it straight out as shown below to release the jammed paper. 1. Insert the tray back into the machine. CLEARING PAPER JAMS When a paper jam occurs, the warning message appears on options or...
... output tray by gently pulling it to clear the jam. To avoid tearing the paper, pull the jammed paper out gently and slowly. Remove the jammed paper by carefully pulling it straight out as shown below to release the jammed paper. 1. Insert the tray back into the machine. CLEARING PAPER JAMS When a paper jam occurs, the warning message appears on options or...
User Guide
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.... 66 _Troubleshooting 1 1 duplex unit In the manual tray When you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to release the jammed paper. 1. If a long portion of the paper is stuck in the feeding area, and if so, pull it . Open the front...pull it straight out as shown below. 1 Guide rear 4. The machine will resume printing. In the toner cartridge area If paper is either no paper or that there is jammed in the paper exit area, follow the next steps to its original position. 2. Open the rear cover. 3. Pull the duplex unit out...
.... 66 _Troubleshooting 1 1 duplex unit In the manual tray When you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling and go to release the jammed paper. 1. If a long portion of the paper is stuck in the feeding area, and if so, pull it . Open the front...pull it straight out as shown below. 1 Guide rear 4. The machine will resume printing. In the toner cartridge area If paper is either no paper or that there is jammed in the paper exit area, follow the next steps to its original position. 2. Open the rear cover. 3. Pull the duplex unit out...
User Guide
Page 67
... to step 3. 3. Open the rear cover. 4. Printing automatically resumes. 4. 2. If you see the jammed paper, remove the paper from the machine by gently pulling the paper straight up and out. 5. Return the guide rear to release the jammed paper. 1. Pull the optional tray open. If the paper does not come out with the duplex unit, remove the...
... to step 3. 3. Open the rear cover. 4. Printing automatically resumes. 4. 2. If you see the jammed paper, remove the paper from the machine by gently pulling the paper straight up and out. 5. Return the guide rear to release the jammed paper. 1. Pull the optional tray open. If the paper does not come out with the duplex unit, remove the...
User Guide
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... If you want to clear and try the printing job again. reading data. See page 64. Duplex Jam 0 Check Inside Paper has jammed during duplex printing. Clear the jam. Enter Again You entered an unavailable item. File Format Not Supported The selected file format is a problem ... OK button to try again. [Incompatible] The machine has received a fax from which is larger Divide your machine. Duplex Jam 1 Open/Close Door Paper has jammed during duplex printing. Invalid Toner T The toner cartridge you are listed in the display depending on options or models. •...
... If you want to clear and try the printing job again. reading data. See page 64. Duplex Jam 0 Check Inside Paper has jammed during duplex printing. Clear the jam. Enter Again You entered an unavailable item. File Format Not Supported The selected file format is a problem ... OK button to try again. [Incompatible] The machine has received a fax from which is larger Divide your machine. Duplex Jam 1 Open/Close Door Paper has jammed during duplex printing. Invalid Toner T The toner cartridge you are listed in the display depending on options or models. •...
User Guide
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... area. See page Open/Close Door the feeding area of using nongenuine Samsung toner cartridges will work as refilled or remanufactured. Paper Jam 1 Paper has jammed Open/Close Door inside the machine. Paper Jam 2 Check Inside Special print media has jammed in the Add Page/Cancel Job operation, but the printing quality cannot be covered under the machine...
... area. See page Open/Close Door the feeding area of using nongenuine Samsung toner cartridges will work as refilled or remanufactured. Paper Jam 1 Paper has jammed Open/Close Door inside the machine. Paper Jam 2 Check Inside Special print media has jammed in the Add Page/Cancel Job operation, but the printing quality cannot be covered under the machine...
User Guide
Page 70
... toner may cause some conditions that meets the specifications required by the machine. Clear the paper jam. the envelopes. 70 _Troubleshooting MEANING SUGGESTED SOLUTIONS A toner cartridge has reached its estimated cartridge life. See page 36. • Remove paper from the tray. See page 31. • If an original does not feed into the...
... toner may cause some conditions that meets the specifications required by the machine. Clear the paper jam. the envelopes. 70 _Troubleshooting MEANING SUGGESTED SOLUTIONS A toner cartridge has reached its estimated cartridge life. See page 36. • Remove paper from the tray. See page 31. • If an original does not feed into the...
User Guide
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...machine is sent to make sure that the machine is loose or defective. Clear the paper jam. Check the Windows printer setting to the correct port. The paper source selection in is not closed. Half the page The page orientation Change the page... settings matches the paper selection in your default printer in the software application settings you know works. The software application is indicating a system error. If necessary, replace the toner cartridge. Contact a service representative. Select Samsung SCX-4x24 Series or SCX-4x28 Series as your...
...machine is sent to make sure that the machine is loose or defective. Clear the paper jam. Check the Windows printer setting to the correct port. The paper source selection in is not closed. Half the page The page orientation Change the page... settings matches the paper selection in your default printer in the software application settings you know works. The software application is indicating a system error. If necessary, replace the toner cartridge. Contact a service representative. Select Samsung SCX-4x24 Series or SCX-4x28 Series as your...
User Guide
Page 74
... 59. Image rubs off frequently. Frequent copy paper • Fan the stack of paper in the machine after a paper jam has been cleared. the tray. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. 80 g/m2 (20 lb bond) paper is curled or paper does not feed into the machine: •...
... 59. Image rubs off frequently. Frequent copy paper • Fan the stack of paper in the machine after a paper jam has been cleared. the tray. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. 80 g/m2 (20 lb bond) paper is curled or paper does not feed into the machine: •...
User Guide
Page 75
...job in the ADF or on the scanner glass. • Sending should be scanned face down on the originals you the fax had a temporary document jam. Fax problems CONDITION SUGGESTED SOLUTIONS The machine is not defective. No dial tone sounds. • Check that the phone line is connected properly. •... Check that there is power to make certain that the USB cable is not working by plugging in memory correctly. Make sure that the paper is loaded in your computer to page 53. The original does not • Make sure that the numbers are lines on the scanner glass, or...
...job in the ADF or on the scanner glass. • Sending should be scanned face down on the originals you the fax had a temporary document jam. Fax problems CONDITION SUGGESTED SOLUTIONS The machine is not defective. No dial tone sounds. • Check that the phone line is connected properly. •... Check that there is power to make certain that the USB cable is not working by plugging in memory correctly. Make sure that the paper is loaded in your computer to page 53. The original does not • Make sure that the numbers are lines on the scanner glass, or...
User Guide
Page 90
... 46 sending faxes 46 Forwarding 49 G Group dial numbers, set 52 I ID card, special copy 37 ID copy 18 J jam clearing paper from the tray1 64 tips for avoiding paper jams 63 jam, clear document 63 job timeout, set 28 K key sound 27 L LED Status 19 Linux problems 76 loading originals ADF 29 ...toner cartridge 59 memory module installing 80 ordering 79 memory, clear 57 Multiple Sned faxes 48 N network setting up 23 O optional tray 79 originals jam, clear 63 loading 29 P paper changing the size 33 clearing jam 64 loading in the optional tray 33 loading in the tray1 33 printing special materials 34...
... 46 sending faxes 46 Forwarding 49 G Group dial numbers, set 52 I ID card, special copy 37 ID copy 18 J jam clearing paper from the tray1 64 tips for avoiding paper jams 63 jam, clear document 63 job timeout, set 28 K key sound 27 L LED Status 19 Linux problems 76 loading originals ADF 29 ...toner cartridge 59 memory module installing 80 ordering 79 memory, clear 57 Multiple Sned faxes 48 N network setting up 23 O optional tray 79 originals jam, clear 63 loading 29 P paper changing the size 33 clearing jam 64 loading in the optional tray 33 loading in the tray1 33 printing special materials 34...
User Guide
Page 117
...options are: • Printer Setting, if you select this option, this option does not appear, your software application, access printer properties. Paper jamming and damage to Page in the Printing Type drop-down list. 3 Select the correct size from your software application, access printer properties. ...on the printed page. 1 To change the print settings from your software application, access printer properties. Fitting Your Document to a Selected Paper Size This printer feature allows you want your printer does not have this feature. • None • Long Edge, which is ...
...options are: • Printer Setting, if you select this option, this option does not appear, your software application, access printer properties. Paper jamming and damage to Page in the Printing Type drop-down list. 3 Select the correct size from your software application, access printer properties. ...on the printed page. 1 To change the print settings from your software application, access printer properties. Fitting Your Document to a Selected Paper Size This printer feature allows you want your printer does not have this feature. • None • Long Edge, which is ...