User Guide
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Contents Headset overview 3 Be safe 3 USB Bluetooth adapter 3 Connect and pair 5 Connect to PC 5 Configure for media 5 Pair to mobile device 5 Pair mode 6 Pair USB adapter again 6 NFC pairing 6 Load software 7 The Basics 8 Power on/off 8 Fit 8 Volume 8 Make/Take/End Calls 8 Interact with Microsoft softphone 9 Play/pause music 9 Track selection 9 Voice control 9 Charge 10 More Features 11 Select language 11 Use sensors 11 ANC 12 OpenMic 12 Change headset settings 12 Caller Announcement (mobile phone only) 12 Update firmware 13 Headset recovery 13 Troubleshooting 14 Support 16 2
Contents Headset overview 3 Be safe 3 USB Bluetooth adapter 3 Connect and pair 5 Connect to PC 5 Configure for media 5 Pair to mobile device 5 Pair mode 6 Pair USB adapter again 6 NFC pairing 6 Load software 7 The Basics 8 Power on/off 8 Fit 8 Volume 8 Make/Take/End Calls 8 Interact with Microsoft softphone 9 Play/pause music 9 Track selection 9 Voice control 9 Charge 10 More Features 11 Select language 11 Use sensors 11 ANC 12 OpenMic 12 Change headset settings 12 Caller Announcement (mobile phone only) 12 Update firmware 13 Headset recovery 13 Troubleshooting 14 Support 16 2
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... loses connection, put your new headset. Please read the safety guide for important safety, charging, battery and regulatory information before using your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds until the lights flash red and blue). 3 May not function with Microsoft Teams (app required) Power Bluetooth® pairing NOTE *Functionality varies by application. Headset overview L R Be safe USB Bluetooth adapter Siri Google Assistant™ :02 2 ANC 1 / OpenMic Volume dial Voice control...
... loses connection, put your new headset. Please read the safety guide for important safety, charging, battery and regulatory information before using your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds until the lights flash red and blue). 3 May not function with Microsoft Teams (app required) Power Bluetooth® pairing NOTE *Functionality varies by application. Headset overview L R Be safe USB Bluetooth adapter Siri Google Assistant™ :02 2 ANC 1 / OpenMic Volume dial Voice control...
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NOTE Adapter design may vary Standard LEDs USB LEDs Flashing red and blue Solid blue Flashing blue Solid red Flashing purple What they mean Pairing Headset connected On a call Mute active Streaming media from computer LEDs when Microsoft Teams* is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE *Requires Microsoft Teams application 4
NOTE Adapter design may vary Standard LEDs USB LEDs Flashing red and blue Solid blue Flashing blue Solid red Flashing purple What they mean Pairing Headset connected On a call Mute active Streaming media from computer LEDs when Microsoft Teams* is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE *Requires Microsoft Teams application 4
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... Start menu > Control Panel > Sound > Playback tab. This allows you hear "PC connected" to indicate the connection has been established. Configure for devices* NOTE *Menus may vary by visiting poly.com/software. Pair to mobile device 1 To put your headset in pair mode, press and hold the power button towards the Bluetooth icon until you place or receive calls, go to Apple menu > System Preferences > Sound. Windows 1 To configure your Bluetooth USB adapter...
... Start menu > Control Panel > Sound > Playback tab. This allows you hear "PC connected" to indicate the connection has been established. Configure for devices* NOTE *Menus may vary by visiting poly.com/software. Pair to mobile device 1 To put your headset in pair mode, press and hold the power button towards the Bluetooth icon until you place or receive calls, go to Apple menu > System Preferences > Sound. Windows 1 To configure your Bluetooth USB adapter...
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... until the Bluetooth USB adapter flashes red and blue. Pairing is successful when you hear "pairing successful" and the Bluetooth USB adapter LED is located on and your Bluetooth USB adapter into your laptop or computer and wait for prompts to start and accept the pairing process. NFC pairing 1 Ensure NFC is unlocked. 2 Tap and hold the power button towards the Bluetooth icon until the LEDs flash red and blue. If necessary, accept the connection. TIP Keep an...
... until the Bluetooth USB adapter flashes red and blue. Pairing is successful when you hear "pairing successful" and the Bluetooth USB adapter LED is located on and your Bluetooth USB adapter into your laptop or computer and wait for prompts to start and accept the pairing process. NFC pairing 1 Ensure NFC is unlocked. 2 Tap and hold the power button towards the Bluetooth icon until the LEDs flash red and blue. If necessary, accept the connection. TIP Keep an...
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... visiting poly.com/software, the App Store or Google Play. Load software NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting poly.com/software. • Download Plantronics Hub for iOS and Android, respectively. Plantronics Hub Call control for softphones Change headset language Update firmware Turn features on/off View user guide Battery meter Find MyHeadset...
... visiting poly.com/software, the App Store or Google Play. Load software NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting poly.com/software. • Download Plantronics Hub for iOS and Android, respectively. Plantronics Hub Call control for softphones Change headset language Update firmware Turn features on/off View user guide Battery meter Find MyHeadset...
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Make/Take/End Calls Adjust headset microphone volume (softphone) Place a test softphone call audio, ensure that left and right earcups are on the front of your earcups. For best call and adjust softphone volume and PC sound volume accordingly. The Basics L R Power on/off Fit Siri Google Assistant™ :02 / 2 ANC 1 OpenMic Slide the switch to control the volume. Answer a call Choose: • Tap the Call button 8 IMPORTANT Headset microphones are on or off. R L Volume Rotate the volume wheel forward (+) or backward (-) to power on the correct ear.
Make/Take/End Calls Adjust headset microphone volume (softphone) Place a test softphone call audio, ensure that left and right earcups are on the front of your earcups. For best call and adjust softphone volume and PC sound volume accordingly. The Basics L R Power on/off Fit Siri Google Assistant™ :02 / 2 ANC 1 OpenMic Slide the switch to control the volume. Answer a call Choose: • Tap the Call button 8 IMPORTANT Headset microphones are on or off. R L Volume Rotate the volume wheel forward (+) or backward (-) to power on the correct ear.
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... call, it will go to switch between calls (flash) Double-tap the Call button to voicemail. Voice control Siri, Google Now™, Cortana Press and hold the Play/pause button for the phone prompt to activate voice dialing, search, and other device, first tap the Call button to end the current call and tap the Call button again to answer the new call audio, ensure that left and right earcups are playing music and you hear the tone...
... call, it will go to switch between calls (flash) Double-tap the Call button to voicemail. Voice control Siri, Google Now™, Cortana Press and hold the Play/pause button for the phone prompt to activate voice dialing, search, and other device, first tap the Call button to end the current call and tap the Call button again to answer the new call audio, ensure that left and right earcups are playing music and you hear the tone...
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Your headphones have up to 3 hours to 24 hours of listening time. 10 The LEDs turn off once charging is complete. = = = = = TIP To check the headphones battery status, tap the Call button while wearing your headphones. Charge It takes up to fully charge your headphones. Headphones must be in idle state.
Your headphones have up to 3 hours to 24 hours of listening time. 10 The LEDs turn off once charging is complete. = = = = = TIP To check the headphones battery status, tap the Call button while wearing your headphones. Charge It takes up to fully charge your headphones. Headphones must be in idle state.
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... the headphones will: Mobile/softphone call answer the incoming call mute the active call " • "Mute on a flat, non-metallic surface for iOS/ Android • With your headset connected to reset the sensors if they are not working as expected. Below describes default settings. You can wirelessly change your headphones. Download Plantronics Hub at poly.com/software • "Answering call" • "Battery low" • "Redialing last outgoing call" • "Incoming call Music/media resume music/media (if playing previous to customize...
... the headphones will: Mobile/softphone call answer the incoming call mute the active call " • "Mute on a flat, non-metallic surface for iOS/ Android • With your headset connected to reset the sensors if they are not working as expected. Below describes default settings. You can wirelessly change your headphones. Download Plantronics Hub at poly.com/software • "Answering call" • "Battery low" • "Redialing last outgoing call" • "Incoming call Music/media resume music/media (if playing previous to customize...
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... Active Noise Cancelling (ANC) reduces external noise and enhances your contacts during pairing process (for many mobile phones, this is preset out-of-the box and may not be changed include: • Headset language • Answering call alert • Mute • Mute reminder • Smart sensors • Firmware update • Streaming audio (A2DP) • HD Voice (wideband audio) • Caller ID on/off • Audio channel tone • Restore default settings...
... Active Noise Cancelling (ANC) reduces external noise and enhances your contacts during pairing process (for many mobile phones, this is preset out-of-the box and may not be changed include: • Headset language • Answering call alert • Mute • Mute reminder • Smart sensors • Firmware update • Streaming audio (A2DP) • HD Voice (wideband audio) • Caller ID on/off • Audio channel tone • Restore default settings...
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Download Plantronics Hub at poly.com/software 2 Connect your headset to your computer using your computer or mobile device with Plantronics Hub for Windows/Mac or Plantronics Hub for available firmware update While updating firmware: • Remove your headset from a second device • Do not stream media on your smartphone • Do not answer or place a call NOTE Smartphone: If you update. Update your firmware using a USB cable 3 Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your...
Download Plantronics Hub at poly.com/software 2 Connect your headset to your computer using your computer or mobile device with Plantronics Hub for Windows/Mac or Plantronics Hub for available firmware update While updating firmware: • Remove your headset from a second device • Do not stream media on your smartphone • Do not answer or place a call NOTE Smartphone: If you update. Update your firmware using a USB cable 3 Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your...
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... not working when I 'm on a softphone call control. Set your target phone by going to Plantronics Hub for media. See Reset sensors. 14 Troubleshooting During a call, my voice sounds muffled or far away to other supported softphones. For best call control and mute buttons don't • Make sure the softphone you are on /off my headset during a call comes in, the music is supported by going to Plantronics Hub for Windows/Mac > Softphones > Software Settings > Target...
... not working when I 'm on a softphone call control. Set your target phone by going to Plantronics Hub for media. See Reset sensors. 14 Troubleshooting During a call, my voice sounds muffled or far away to other supported softphones. For best call control and mute buttons don't • Make sure the softphone you are on /off my headset during a call comes in, the music is supported by going to Plantronics Hub for Windows/Mac > Softphones > Software Settings > Target...
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... for Windows/Mac. 15 On my Mac, I 'm listening to reset the accuracy of Plantronics Hub for Mac and update headset firmware. Charge the headset fully to streaming audio and take off play/pause setting in sound. On my Mac, I put the headset back on. • During a call, mute unexpectedly turns on During a call . Your headset is a known issue. This is configured for Mac and configure desired settings. 3 Quit Plantronics Hub. Turn off the headset, iTunes starts playing when I can 't update headset firmware...
... for Windows/Mac. 15 On my Mac, I 'm listening to reset the accuracy of Plantronics Hub for Mac and update headset firmware. Charge the headset fully to streaming audio and take off play/pause setting in sound. On my Mac, I put the headset back on. • During a call, mute unexpectedly turns on During a call . Your headset is a known issue. This is configured for Mac and configure desired settings. 3 Quit Plantronics Hub. Turn off the headset, iTunes starts playing when I can 't update headset firmware...
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..., Inc. Google Play and the Google Play logo are trademarks of their respective owners. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V. in the United States and in the US and other countries, and OpenMic and PLT are trademarks of Plantronics, Inc. Support NEED MORE HELP? Plantronics and Voyager are the property of Plantronics, Inc. registered...
..., Inc. Google Play and the Google Play logo are trademarks of their respective owners. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V. in the United States and in the US and other countries, and OpenMic and PLT are trademarks of Plantronics, Inc. Support NEED MORE HELP? Plantronics and Voyager are the property of Plantronics, Inc. registered...