User Guide
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... 3 Headset Overview 3 USB Bluetooth adapter 3 Charge case overview 5 Charge case to PC or USB wall charger 5 Charge your Headset 6 Check Battery Level 6 Low battery warnings 7 Use charge case 8 Fit 9 9 9 Connect and pair 10 Connect to PC 10 Configure for media 10 Pair to mobile device 10 NFC pairing 11 Re-Pair the USB adapter 11 The Basics 12 Make/Take/End Calls 12 Mute 12 Adjust the volume 12 Interact with Microsoft softphone 13 Voice assistant 13 Enable and use Amazon Alexa 13 Play...
... 3 Headset Overview 3 USB Bluetooth adapter 3 Charge case overview 5 Charge case to PC or USB wall charger 5 Charge your Headset 6 Check Battery Level 6 Low battery warnings 7 Use charge case 8 Fit 9 9 9 Connect and pair 10 Connect to PC 10 Configure for media 10 Pair to mobile device 10 NFC pairing 11 Re-Pair the USB adapter 11 The Basics 12 Make/Take/End Calls 12 Mute 12 Adjust the volume 12 Interact with Microsoft softphone 13 Voice assistant 13 Enable and use Amazon Alexa 13 Play...
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... Alexa* NFC / Siri Google Now USB Bluetooth adapter / Siri, Google Now Alexa* Charge port Call button/Press to interact with Microsoft Teams (app required) Bluetooth button (use when pairing a device) Virtual Personal Assistant (VPA) button *Alexa requires Plantronics Hub app Mute button Volume buttons Indicator light Power button Near Field Communication To pair your headset and USB adapter again if it loses connection, put your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds until the lights flash red and blue).
... Alexa* NFC / Siri Google Now USB Bluetooth adapter / Siri, Google Now Alexa* Charge port Call button/Press to interact with Microsoft Teams (app required) Bluetooth button (use when pairing a device) Virtual Personal Assistant (VPA) button *Alexa requires Plantronics Hub app Mute button Volume buttons Indicator light Power button Near Field Communication To pair your headset and USB adapter again if it loses connection, put your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds until the lights flash red and blue).
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USB LEDs Solid red Flashing purple What they mean Mute active Streaming media from computer LEDs when Microsoft Teams* is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE *Requires Microsoft Teams application 4
USB LEDs Solid red Flashing purple What they mean Mute active Streaming media from computer LEDs when Microsoft Teams* is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset connected Flashing blue On a call Solid red Mute active Pulsing purple Microsoft Teams notification NOTE *Requires Microsoft Teams application 4
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Charge case overview The USB Bluetooth adapter is stored inside of talk time. 5 Charge case to PC or USB wall charger IMPORTANT The charge case is fully charged, it into a power source for 90 minutes before docking your headset twice while on the go before needing connection to a charge cable providing up the charge case, plug it can recharge your headset. The LEDs flash when charging. Once the case is placed in deep...
Charge case overview The USB Bluetooth adapter is stored inside of talk time. 5 Charge case to PC or USB wall charger IMPORTANT The charge case is fully charged, it into a power source for 90 minutes before docking your headset twice while on the go before needing connection to a charge cable providing up the charge case, plug it can recharge your headset. The LEDs flash when charging. Once the case is placed in deep...
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Charge your Headset Your new headset has enough power to pair and make a few calls directly out of the headset: • Listen to voice prompts on the headset by visiting poly.com/software. 6 the indicator light turns off once charging is supplied to allow you can download the software by pressing the Call button. • Check the LED indicators on to charge the headset with an AC wall charger (not included) or through a PC's USB port. It takes approximately...
Charge your Headset Your new headset has enough power to pair and make a few calls directly out of the headset: • Listen to voice prompts on the headset by visiting poly.com/software. 6 the indicator light turns off once charging is supplied to allow you can download the software by pressing the Call button. • Check the LED indicators on to charge the headset with an AC wall charger (not included) or through a PC's USB port. It takes approximately...
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Low battery warnings Headset LED behavior Off Charging complete Battery high Battery medium Battery low Battery critical Battery Level 30 minutes of talk time remaining 10 minutes of talk time remaining Voice Prompt "Battery Low" repeats every 15 minutes "Recharge Headset" every 5 minutes 7
Low battery warnings Headset LED behavior Off Charging complete Battery high Battery medium Battery low Battery critical Battery Level 30 minutes of talk time remaining 10 minutes of talk time remaining Voice Prompt "Battery Low" repeats every 15 minutes "Recharge Headset" every 5 minutes 7
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The LEDs flash when charging. Use charge case A fully charged case can recharge your headset fully two times for charge case Battery high Battery medium Battery low Battery critical; IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. Battery status LEDs for an additional 14 hours of 1 minute. Recharge case/headset 8 To wake-up the charge case, plug it into a power source for a minimum of headset talk time. Check the charge case battery status by pressing the button on the side.
The LEDs flash when charging. Use charge case A fully charged case can recharge your headset fully two times for charge case Battery high Battery medium Battery low Battery critical; IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and protect the battery. Battery status LEDs for an additional 14 hours of 1 minute. Recharge case/headset 8 To wake-up the charge case, plug it into a power source for a minimum of headset talk time. Check the charge case battery status by pressing the button on the side.
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... the other side before donning the headset for best fit. 2 Rotate microphone boom until it is pointed toward your ear. NOTE Remove your eyeglasses before lowering the mic boom. 1 3 2 9 Fit 1 Slide headset over and behind your ear, then press gently toward your mouth. 3 Mic boom moves up and down for a better fit. 1 2 3 Change the eartip for a better fit...
... the other side before donning the headset for best fit. 2 Rotate microphone boom until it is pointed toward your ear. NOTE Remove your eyeglasses before lowering the mic boom. 1 3 2 9 Fit 1 Slide headset over and behind your ear, then press gently toward your mouth. 3 Mic boom moves up and down for a better fit. 1 2 3 Change the eartip for a better fit...
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... USB adapter LED flashes and then turns solid to indicate the headset is solid. 3 OPTIONAL Load Plantronics Hub for Windows/Mac by device. 3 Select "PLT V5200 Series." When not on the USB adapter flashes blue. Configure for media Your USB Bluetooth adapter comes ready to take calls, but listening to 8 devices but only maintain 2 connections simultaneously; this includes the Plantronics Bluetooth USB adapter as the Default Device and click OK. 2 To pause music when you hear "pairing" and the headset LEDs flash red and blue. 2 Activate Bluetooth...
... USB adapter LED flashes and then turns solid to indicate the headset is solid. 3 OPTIONAL Load Plantronics Hub for Windows/Mac by device. 3 Select "PLT V5200 Series." When not on the USB adapter flashes blue. Configure for media Your USB Bluetooth adapter comes ready to take calls, but listening to 8 devices but only maintain 2 connections simultaneously; this includes the Plantronics Bluetooth USB adapter as the Default Device and click OK. 2 To pause music when you hear "pairing" and the headset LEDs flash red and blue. 2 Activate Bluetooth...
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... your USB Bluetooth adapter into pair mode by gently pressing and holding the pair button with a pen or paperclip until NFC pairing completes. NFC pairing NFC pairing is an option if you hear "pairing successful" and the Bluetooth USB adapter LED is unlocked. (Phones may vary and some phones may not have no more than one other device already connected. NFC pairing will not work if there are two devices connected already. 1 On your mobile phone...
... your USB Bluetooth adapter into pair mode by gently pressing and holding the pair button with a pen or paperclip until NFC pairing completes. NFC pairing NFC pairing is an option if you hear "pairing successful" and the Bluetooth USB adapter LED is unlocked. (Phones may vary and some phones may not have no more than one other device already connected. NFC pairing will not work if there are two devices connected already. 1 On your mobile phone...
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... caller is preset out-of a contact calling so you can decide whether to check the phone screen. Adjust the volume Press the Volume buttons up (+) or down (-) during a call is not supported. To end the second call and retrieve the first call . Caller Announcement (mobile phone only) When wearing your headset during pairing process (for 2 seconds. Customize mute settings in the phone's contacts list An incoming caller name...
... caller is preset out-of a contact calling so you can decide whether to check the phone screen. Adjust the volume Press the Volume buttons up (+) or down (-) during a call is not supported. To end the second call and retrieve the first call . Caller Announcement (mobile phone only) When wearing your headset during pairing process (for 2 seconds. Customize mute settings in the phone's contacts list An incoming caller name...
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... the Volume buttons to activate voice dialing, search, and other voice prompts. Wait for the phone prompt to adjust the volume level for directions, call and adjust softphone volume and PC sound volume accordingly. While not on your headset 2 Use Alexa A To use Alexa, tap the Mute button and ask a question. Smart sensors in all languages and countries. 1 Enable Alexa A Connect the headset to your mobile device B Update your Plantronics Hub mobile app (software) if necessary C Launch Plantronics Hub...
... the Volume buttons to activate voice dialing, search, and other voice prompts. Wait for the phone prompt to adjust the volume level for directions, call and adjust softphone volume and PC sound volume accordingly. While not on your headset 2 Use Alexa A To use Alexa, tap the Mute button and ask a question. Smart sensors in all languages and countries. 1 Enable Alexa A Connect the headset to your mobile device B Update your Plantronics Hub mobile app (software) if necessary C Launch Plantronics Hub...
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A talk time voice alert means sensors are not working . Then put on . Then place the headset on a flat, non-metallic surface for 5 seconds and a voice prompt will inform you can disable your headset smart sensors through Plantronics Hub software under the Settings menu or in an idle state (not on the headset, connect the headset to test sensors. Simultaneously press and hold the Call and Mute buttons for...
A talk time voice alert means sensors are not working . Then put on . Then place the headset on a flat, non-metallic surface for 5 seconds and a voice prompt will inform you can disable your headset smart sensors through Plantronics Hub software under the Settings menu or in an idle state (not on the headset, connect the headset to test sensors. Simultaneously press and hold the Call and Mute buttons for...
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...headset's voice alerts. 16 Download Plantronics Hub at poly.com/software • "Answering call" • "Battery low" • "Redialing last outgoing call" • "Incoming call" • "Mute on/off/muted" • "No phone is connected" • "Pairing" • "Pairing incomplete, restart headset" • "Pairing successful" • "Power on/off" • "Phone X connected/disconnected" • "Recharge headset" • "Smart sensors on/off" • "Talk time X hours" • "Volume maximum/minimum" Adjust voice alert volume Toggle the volume button when the headset is powered...
...headset's voice alerts. 16 Download Plantronics Hub at poly.com/software • "Answering call" • "Battery low" • "Redialing last outgoing call" • "Incoming call" • "Mute on/off/muted" • "No phone is connected" • "Pairing" • "Pairing incomplete, restart headset" • "Pairing successful" • "Power on/off" • "Phone X connected/disconnected" • "Recharge headset" • "Smart sensors on/off" • "Talk time X hours" • "Volume maximum/minimum" Adjust voice alert volume Toggle the volume button when the headset is powered...
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... Windows and Mac onto your computer by visiting poly.com/software Manage your headset settings with your computer or mobile device with Plantronics Hub for Windows and Mac or Plantronics Hub for softphones Change headset language Update firmware Turn features on/off View user guide Battery meter iOS and Android X X X X X Windows and Mac X X X X X X 17 Load software Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute...
... Windows and Mac onto your computer by visiting poly.com/software Manage your headset settings with your computer or mobile device with Plantronics Hub for Windows and Mac or Plantronics Hub for softphones Change headset language Update firmware Turn features on/off View user guide Battery meter iOS and Android X X X X X Windows and Mac X X X X X X 17 Load software Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute...
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...; Remove your headset from your device. Do not use your computer. • Do not answer or place a call during the update. Update your firmware to: • Change voice alert/command languages • Improve performance • Add new features to your device You can update your headset wirelessly using a USB cable. • Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your headset current with Plantronics Hub. Firmware Update Headset recovery Firmware updates are designed to keep your Product...
...; Remove your headset from your device. Do not use your computer. • Do not answer or place a call during the update. Update your firmware to: • Change voice alert/command languages • Improve performance • Add new features to your device You can update your headset wirelessly using a USB cable. • Open Plantronics Hub, go to Help > Support > Firmware Updates & Recovery and enter your headset current with Plantronics Hub. Firmware Update Headset recovery Firmware updates are designed to keep your Product...
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... • Ensure headset is fully charged. • Disable HD Voice (Wideband Audio) which uses more power. • Completely discharge your headset's battery then give it is paired and connected to your target phone by going to Plantronics Hub for Windows/Mac > Softphones > Software Settings > Target Softphone Does my Microsoft Teams-enabled headset work with other supported softphones. The talk time remaining estimate is on. • Reset your sensors (following above instructions) as they may...
... • Ensure headset is fully charged. • Disable HD Voice (Wideband Audio) which uses more power. • Completely discharge your headset's battery then give it is paired and connected to your target phone by going to Plantronics Hub for Windows/Mac > Softphones > Software Settings > Target Softphone Does my Microsoft Teams-enabled headset work with other supported softphones. The talk time remaining estimate is on. • Reset your sensors (following above instructions) as they may...
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What's in the box Headset Charge case USB Bluetooth adapter Eartips (S, M, L) Micro USB cable 21
What's in the box Headset Charge case USB Bluetooth adapter Eartips (S, M, L) Micro USB cable 21
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... NFC pairing` Touch headset to NFC-enabled phones to complete pairing process Operating distance (range) 98 feet, 30 meters Bluetooth profiles Advanced Audio Distribution Profile (A2DP), Phone Book Access Profile (PBAP), Audio/Video Remote Control Profile (AVRCP), Wideband Hands-free (HFP) Profile 1.6 and Headset (HSP) Profile 1.2 Mulltipoint technology Connect two Bluetooth devices and answer calls or stream media from either device Battery type Rechargeable, non-replaceable lithium-ion polymer Charge connector Micro USB charging on headset Headset battery meter...
... NFC pairing` Touch headset to NFC-enabled phones to complete pairing process Operating distance (range) 98 feet, 30 meters Bluetooth profiles Advanced Audio Distribution Profile (A2DP), Phone Book Access Profile (PBAP), Audio/Video Remote Control Profile (AVRCP), Wideband Hands-free (HFP) Profile 1.6 and Headset (HSP) Profile 1.2 Mulltipoint technology Connect two Bluetooth devices and answer calls or stream media from either device Battery type Rechargeable, non-replaceable lithium-ion polymer Charge connector Micro USB charging on headset Headset battery meter...
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... Play logo are trademarks of Bluetooth SIG, Inc. is a registered trademark of Plantronics, Inc. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V. Bluetooth is under license. Support NEED MORE HELP? The N-Mark is a trademark or registered trademark of their respective owners. 206544-06 (09.20) All other countries. and any use by Plantronics, Inc. Plantronics and Voyager...
... Play logo are trademarks of Bluetooth SIG, Inc. is a registered trademark of Plantronics, Inc. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V. Bluetooth is under license. Support NEED MORE HELP? The N-Mark is a trademark or registered trademark of their respective owners. 206544-06 (09.20) All other countries. and any use by Plantronics, Inc. Plantronics and Voyager...