User Guide
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PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager 4200 UC Series User Guide
PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager 4200 UC Series User Guide
User Guide
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... 3 Headset overview 3 Charge stand (charge stand model only) 3 USB Bluetooth adapter 4 Connect and pair 5 Connect to PC 5 Configure USB adapter 5 Pair to mobile device 5 Pair USB adapter again 5 Fit and charge 7 Wear on the right or left 7 Charge 7 Check headset battery status 7 Load software 9 The Basics 10 Power on/off 10 Adjust the volume 10 Make/Take/End Calls 10 Interact with Microsoft softphone 11 Play or pause audio 11 Track selection 11 Fast forward/rewind 11 Voice assistant 11 Enable and use...
... 3 Headset overview 3 Charge stand (charge stand model only) 3 USB Bluetooth adapter 4 Connect and pair 5 Connect to PC 5 Configure USB adapter 5 Pair to mobile device 5 Pair USB adapter again 5 Fit and charge 7 Wear on the right or left 7 Charge 7 Check headset battery status 7 Load software 9 The Basics 10 Power on/off 10 Adjust the volume 10 Make/Take/End Calls 10 Interact with Microsoft softphone 11 Play or pause audio 11 Track selection 11 Fast forward/rewind 11 Voice assistant 11 Enable and use...
User Guide
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... Assistant™ :02 1x 2x 3x Charge stand (charge stand model only) LEDs/Online indicator Mute/unmute Alexa Smartphone feature: Amazon Alexa (requires Plantronics Hub and Alexa app) Power Bluetooth® pairing Charge port / Siri®, Google Assistant™ Volume Call button/Press to interact with web-based apps. May not function with Microsoft Teams (app required) Smartphone feature: Default voice assistant Play/pause** Next track** Previous track...
... Assistant™ :02 1x 2x 3x Charge stand (charge stand model only) LEDs/Online indicator Mute/unmute Alexa Smartphone feature: Amazon Alexa (requires Plantronics Hub and Alexa app) Power Bluetooth® pairing Charge port / Siri®, Google Assistant™ Volume Call button/Press to interact with web-based apps. May not function with Microsoft Teams (app required) Smartphone feature: Default voice assistant Play/pause** Next track** Previous track...
User Guide
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...USB adapter again if it loses connection, put your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds until the lights flash red and blue). NOTE Adapter design may vary Standard LEDs USB LEDs Flashing red and blue Solid blue Flashing blue Solid red Flashing purple What they mean Pairing Headset connected On a call Mute active Streaming media from computer LEDs when Microsoft Teams* is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset connected Flashing blue On a call Solid red Mute active...
...USB adapter again if it loses connection, put your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds until the lights flash red and blue). NOTE Adapter design may vary Standard LEDs USB LEDs Flashing red and blue Solid blue Flashing blue Solid red Flashing purple What they mean Pairing Headset connected On a call Mute active Streaming media from computer LEDs when Microsoft Teams* is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset connected Flashing blue On a call Solid red Mute active...
User Guide
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... USB adapter LED flashes blue and then turns solid blue to indicate the headset is pre-paired to your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Mac 1 To configure the Bluetooth USB adapter, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter. On both the Input and Output tabs, select Plantronics BT600. Pair to mobile device 1 To put your headset in pair mode, slide...
... USB adapter LED flashes blue and then turns solid blue to indicate the headset is pre-paired to your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Mac 1 To configure the Bluetooth USB adapter, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter. On both the Input and Output tabs, select Plantronics BT600. Pair to mobile device 1 To put your headset in pair mode, slide...
User Guide
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NOTE Adapter design may vary Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid blue. 6 1 Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. 2 Put your headset in pair mode. 3 Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.
NOTE Adapter design may vary Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid blue. 6 1 Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. 2 Put your headset in pair mode. 3 Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.
User Guide
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... release the Power switch away from the corner of your headset using the micro USB cable or the charge stand (sold separately). Charge Charge your mouth. NOTE The micro USB cable and charge stand (sold separately) Check headset battery There are 3 ways to the voice alert or observe the headset LEDs. Choose: status • Plantronics Hub for iOS/Android: check the home screen • Plantronics Hub for Windows/Mac: click...
... release the Power switch away from the corner of your headset using the micro USB cable or the charge stand (sold separately). Charge Charge your mouth. NOTE The micro USB cable and charge stand (sold separately) Check headset battery There are 3 ways to the voice alert or observe the headset LEDs. Choose: status • Plantronics Hub for iOS/Android: check the home screen • Plantronics Hub for Windows/Mac: click...
User Guide
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Headset LED behavior while charging Off Charging complete Battery high Battery medium Battery low Battery critical TIP To reset the accuracy of the talk time alert, deplete the headset battery then charge fully. 8
Headset LED behavior while charging Off Charging complete Battery high Battery medium Battery low Battery critical TIP To reset the accuracy of the talk time alert, deplete the headset battery then charge fully. 8
User Guide
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NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting poly.com/software, the App Store or Google Play. Plantronics Hub Call control for softphones Change headset language Update firmware Turn features on/off View user guide Battery meter Find MyHeadset Use Amazon Alexa (requires app) Enable Tile (requires app) iOS and Android available...
NOTE Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting poly.com/software, the App Store or Google Play. Plantronics Hub Call control for softphones Change headset language Update firmware Turn features on/off View user guide Battery meter Find MyHeadset Use Amazon Alexa (requires app) Enable Tile (requires app) iOS and Android available...
User Guide
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.../off Adjust the volume Make/Take/End Calls Slide the switch to switch between calls. button again to answer an Switch between calls (flash) Double-tap the Call button to power on an active call . NOTE Flash functionality works only between mobile and softphone calls. Answer or end a call . Tap the Call incoming call , tap the red Mute button. Answer calls from a second device It's easy to answer new call Tap the Call button. Mute While on or off. Tap the Volume up (+) or down (-) button. Flash does not work between calls...
.../off Adjust the volume Make/Take/End Calls Slide the switch to switch between calls. button again to answer an Switch between calls (flash) Double-tap the Call button to power on an active call . NOTE Flash functionality works only between mobile and softphone calls. Answer or end a call . Tap the Call incoming call , tap the red Mute button. Answer calls from a second device It's easy to answer new call Tap the Call button. Mute While on or off. Tap the Volume up (+) or down (-) button. Flash does not work between calls...
User Guide
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...; Set your phone's default voice assistant. To answer a second call from the other smartphone voice controls. If you can ask for Windows/Mac > Softphones > Software Settings > Target Softphone Play or pause audio Tap the Call button. Track selection Double-tap the Call button to skip to the next track or triple-tap the Call button to voicemail. NOTE Functionality varies by going to set up your headset (firmware) is activated. 11 You hear a tone when...
...; Set your phone's default voice assistant. To answer a second call from the other smartphone voice controls. If you can ask for Windows/Mac > Softphones > Software Settings > Target Softphone Play or pause audio Tap the Call button. Track selection Double-tap the Call button to skip to the next track or triple-tap the Call button to voicemail. NOTE Functionality varies by going to set up your headset (firmware) is activated. 11 You hear a tone when...
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... Plantronics Hub main menu, choose Apps > Tile > Enable 5 Launch the Tile app and follow the instructions to connect your headset DeepSleep Mode If you leave your headphones powered on your mobile device, you can wirelessly change your headset to exit DeepSleep mode. Corded mode (audio over USB) If your phone or USB adapter, press the Call control button to use density-friendly corded mode NOTE Your headset battery charges while in red and blue. Online indicator Your headset LEDs flash red to inform others that your headset (firmware) is...
... Plantronics Hub main menu, choose Apps > Tile > Enable 5 Launch the Tile app and follow the instructions to connect your headset DeepSleep Mode If you leave your headphones powered on your mobile device, you can wirelessly change your headset to exit DeepSleep mode. Corded mode (audio over USB) If your phone or USB adapter, press the Call control button to use density-friendly corded mode NOTE Your headset battery charges while in red and blue. Online indicator Your headset LEDs flash red to inform others that your headset (firmware) is...
User Guide
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... answer or place a call NOTE Smartphone: If you receive a lot of calls, emails or texts, try turning on the Do Not Disturb feature in your ear. Update firmware Keep your firmware up-to-date to improve performance and add new features to your computer or mobile device with Plantronics Hub for Windows/Mac or Plantronics Hub for iOS/Android, respectively. Update your firmware using a USB cable 3 Open Plantronics Hub, go to Help > Support > Firmware Updates...
... answer or place a call NOTE Smartphone: If you receive a lot of calls, emails or texts, try turning on the Do Not Disturb feature in your ear. Update firmware Keep your firmware up-to-date to improve performance and add new features to your computer or mobile device with Plantronics Hub for Windows/Mac or Plantronics Hub for iOS/Android, respectively. Update your firmware using a USB cable 3 Open Plantronics Hub, go to Help > Support > Firmware Updates...
User Guide
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... > Software Settings > Target Softphone. • Ensure the softphone you have Plantronics Hub for Windows/Mac installed. See Update firmware. See Load software. • Select your target phone by viewing poly.com/compatibility-guide. Use density-friendly corded mode. I play music and a call comes in Plantronics Hub for iOS/ Android for iOS/Android. My headset call control is up -to-date. See Update firmware. • Ensure that only one softphone application is opened at a time...
... > Software Settings > Target Softphone. • Ensure the softphone you have Plantronics Hub for Windows/Mac installed. See Update firmware. See Load software. • Select your target phone by viewing poly.com/compatibility-guide. Use density-friendly corded mode. I play music and a call comes in Plantronics Hub for iOS/ Android for iOS/Android. My headset call control is up -to-date. See Update firmware. • Ensure that only one softphone application is opened at a time...
User Guide
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The headset talk time is not accurate. • Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts. 15
The headset talk time is not accurate. • Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts. 15
User Guide
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Scorpius 171 2132 LR Hoofddorp Netherlands © 2020 Plantronics, Inc. and any use by Plantronics, Inc. 212340-06 07.20 All other trademarks are trademarks of Plantronics, Inc. Poly, the propeller design, and the Poly logo are the property of Bluetooth SIG, Inc. All rights reserved. Manufactured by Plantronics, Inc. Bluetooth is under license. Support NEED MORE HELP? is a registered trademark of their respective owners. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V.
Scorpius 171 2132 LR Hoofddorp Netherlands © 2020 Plantronics, Inc. and any use by Plantronics, Inc. 212340-06 07.20 All other trademarks are trademarks of Plantronics, Inc. Poly, the propeller design, and the Poly logo are the property of Bluetooth SIG, Inc. All rights reserved. Manufactured by Plantronics, Inc. Bluetooth is under license. Support NEED MORE HELP? is a registered trademark of their respective owners. poly.com/support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V.
