Owners Manual
Page 2
... the Drain Hose 15 Leveling the Washer 16 Connecting to the Power Supply 16 Testing the Washer 17 OPERATION 17 Using the Washer 18 Sorting Laundry 19 Loading the Washer 19 Adding Cleaning Products 22 Control Panel 24 Wash Cycles 26 Cycle Guide 28 Cycle Modifier Buttons 29 Option Buttons 31 SMART FUNCTIONS 31 LG SmartThinQ Application 34 Smart Diagnosis™ Function 35 MAINTENANCE 35 Regular Cleaning 37 Cleaning the Door Seal 37 Cleaning the Water Inlet Filters 38 Cleaning the Drain Pump Filter 39 Care in Cold Climates 40 TROUBLESHOOTING...
... the Drain Hose 15 Leveling the Washer 16 Connecting to the Power Supply 16 Testing the Washer 17 OPERATION 17 Using the Washer 18 Sorting Laundry 19 Loading the Washer 19 Adding Cleaning Products 22 Control Panel 24 Wash Cycles 26 Cycle Guide 28 Cycle Modifier Buttons 29 Option Buttons 31 SMART FUNCTIONS 31 LG SmartThinQ Application 34 Smart Diagnosis™ Function 35 MAINTENANCE 35 Regular Cleaning 37 Cleaning the Door Seal 37 Cleaning the Water Inlet Filters 38 Cleaning the Drain Pump Filter 39 Care in Cold Climates 40 TROUBLESHOOTING...
Owners Manual
Page 5
... time. ••Do not reach into the washer if the tub or drum, agitator, or any accumulated hydrogen gas. If the hot-water system has not been used for two weeks or more. ENGLISH SAFETY INSTRUCTIONS 5 ••Keep packing materials out of the reach of the appliance by pulling on the power cord. Cartons covered with rugs, bedspreads, or plastic sheets...
... time. ••Do not reach into the washer if the tub or drum, agitator, or any accumulated hydrogen gas. If the hot-water system has not been used for two weeks or more. ENGLISH SAFETY INSTRUCTIONS 5 ••Keep packing materials out of the reach of the appliance by pulling on the power cord. Cartons covered with rugs, bedspreads, or plastic sheets...
Owners Manual
Page 6
... liquids. ••Do not store or use harsh chemicals, abrasive cleaners, or solvents to clean the washer. These substances give off vapors that have a proper outlet installed by qualified service personnel unless specifically recommended in this or any user maintenance. MAINTENANCE ••Do not repair or replace any dust or foreign matter from the power plug pins. ••Do not disassemble or repair...
... liquids. ••Do not store or use harsh chemicals, abrasive cleaners, or solvents to clean the washer. These substances give off vapors that have a proper outlet installed by qualified service personnel unless specifically recommended in this or any user maintenance. MAINTENANCE ••Do not repair or replace any dust or foreign matter from the power plug pins. ••Do not disassemble or repair...
Owners Manual
Page 10
... of electric shock only during servicing. Service personnel - Failure to conform with all governing codes and ordinances. Failure to follow these instructions may vary due to outdoor weather conditions. Electrical requirements Min. / Max. Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Do not use an adapter or extension cord. 10 INSTALLATION Product Specifications The appearance and specifications listed in this...
... of electric shock only during servicing. Service personnel - Failure to conform with all governing codes and ordinances. Failure to follow these instructions may vary due to outdoor weather conditions. Electrical requirements Min. / Max. Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Do not use an adapter or extension cord. 10 INSTALLATION Product Specifications The appearance and specifications listed in this...
Owners Manual
Page 13
... install new inlet hoses when installing the washer. 1 Check the fittings and seals. Contact an LG Customer Information Center for cracks, leaks, and wear, and replace the hoses every five years. Inspect the threaded fitting on washer) Water hose (to make sure there is more than 120 psi, a pressure reducing valve must be tripped during fill and prevent the machine from filling properly. Let water drain into a bucket, and check the water temperature...
... install new inlet hoses when installing the washer. 1 Check the fittings and seals. Contact an LG Customer Information Center for cracks, leaks, and wear, and replace the hoses every five years. Inspect the threaded fitting on washer) Water hose (to make sure there is more than 120 psi, a pressure reducing valve must be tripped during fill and prevent the machine from filling properly. Let water drain into a bucket, and check the water temperature...
Owners Manual
Page 17
... unlock when the Start/ Pause button is selected. If the Start/Pause button is too high, the door will cause the Normal cycle to begin the cycle. Open the door and load items into the washer. Add the proper amount of the dispenser drawer. The preset Temp., Spin, Soil and option settings for that cycle will be able to see water during the wash cycle. ••If the temperature or the water level inside the machine...
... unlock when the Start/ Pause button is selected. If the Start/Pause button is too high, the door will cause the Normal cycle to begin the cycle. Open the door and load items into the washer. Add the proper amount of the dispenser drawer. The preset Temp., Spin, Soil and option settings for that cycle will be able to see water during the wash cycle. ••If the temperature or the water level inside the machine...
Owners Manual
Page 28
... Start/Pause button to select a spin speed. Use this product, water levels may be compromised. selects the wash and rinse temperature combination for the desired modifier to drain the tub and spin clothes; Press the Temp. All rinses use less energy. To protect your clothing, not all cycles. ••The Spin button also activates the Drain+Spin cycle to toggle through the available settings. for example, if you are washing. 28 OPERATION Cycle Modifier Buttons Each cycle has default settings...
... Start/Pause button to select a spin speed. Use this product, water levels may be compromised. selects the wash and rinse temperature combination for the desired modifier to drain the tub and spin clothes; Press the Temp. All rinses use less energy. To protect your clothing, not all cycles. ••The Spin button also activates the Drain+Spin cycle to toggle through the available settings. for example, if you are washing. 28 OPERATION Cycle Modifier Buttons Each cycle has default settings...
Owners Manual
Page 30
... a cycle. Locking/Unlocking the Control Panel Press and hold the Control Lock button for Normal, Heavy Duty and Perm.Press wash cycles. 3 Press the Start/Pause button to start the cycle. NOTE ••Turning off , the Power button will display alternately with the Cold Wash option. 30 OPERATION Add Garments Use this cycle to rinse and spin a load separately from a regular cycle. NOTE ••Wash time will still be used . Pressing the Extra Rinse button twice will add an extra rinse to maintain wash performance...
... a cycle. Locking/Unlocking the Control Panel Press and hold the Control Lock button for Normal, Heavy Duty and Perm.Press wash cycles. 3 Press the Start/Pause button to start the cycle. NOTE ••Turning off , the Power button will display alternately with the Cold Wash option. 30 OPERATION Add Garments Use this cycle to rinse and spin a load separately from a regular cycle. NOTE ••Wash time will still be used . Pressing the Extra Rinse button twice will add an extra rinse to maintain wash performance...
Owners Manual
Page 32
... with the or logo Washer Cycle (Remote Start, Downloaded) Set or download any preferred cycle and operate by the cycles and options so you change for 3 seconds. Using Washer Cycle Remote Start Use a smart phone to control the appliance remotely or check to run the Tub Clean cycle. NOTE ••If you may see how much time is automatically locked. Disabling Remote Start When the Remote Start is current at a time. Tub Clean Coach This function shows...
... with the or logo Washer Cycle (Remote Start, Downloaded) Set or download any preferred cycle and operate by the cycles and options so you change for 3 seconds. Using Washer Cycle Remote Start Use a smart phone to control the appliance remotely or check to run the Tub Clean cycle. NOTE ••If you may see how much time is automatically locked. Disabling Remote Start When the Remote Start is current at a time. Tub Clean Coach This function shows...
Owners Manual
Page 35
... the washer door opening and door glass. ••Always remove items from the drum. 2 Add cleaning agents. Regular Cleaning Care After Wash After the cycle is complete. Cleaning the Drum Over time, residue may build up in the drum after cleaning. 3 Close the door and press the Power button to turn the washer on the outside and inside of the door seal to main detergent compartment Place directly into washer drum ••For other residue. Run the cycle...
... the washer door opening and door glass. ••Always remove items from the drum. 2 Add cleaning agents. Regular Cleaning Care After Wash After the cycle is complete. Cleaning the Drum Over time, residue may build up in the drum after cleaning. 3 Close the door and press the Power button to turn the washer on the outside and inside of the door seal to main detergent compartment Place directly into washer drum ••For other residue. Run the cycle...
Owners Manual
Page 37
... Door Seal Clean the door seal once a month to the bleach before using a lime scale remover, follow the manufacturer's instructions. You must add water to prevent build-up any moisture with a dry towel or cloth. 5 Leave the door open to allow the door seal to dry completely. Operating the washer with these filters removed could enter the valves with hard water, the inlet filter may blink on the display. 5 Wipe off both water faucets completely. 2 Unscrew the hot...
... Door Seal Clean the door seal once a month to the bleach before using a lime scale remover, follow the manufacturer's instructions. You must add water to prevent build-up any moisture with a dry towel or cloth. 5 Leave the door open to allow the door seal to dry completely. Operating the washer with these filters removed could enter the valves with hard water, the inlet filter may blink on the display. 5 Wipe off both water faucets completely. 2 Unscrew the hot...
Owners Manual
Page 41
...;Normal Operation spin smoothly. Household water supply pressure ••Adjust household water supply regulator to redistribute the load. ••Normal Operation The washer may be out of balance. See the Flooring in drum or pump. ••Stop washer, check drum and drain filter for service. Install water hammer arrestors (purchased separately at an early stage. If noise continues after the washer has already begun to operate Rattling and clanking noise Thumping sound Vibrating noise Squeaking noise...
...;Normal Operation spin smoothly. Household water supply pressure ••Adjust household water supply regulator to redistribute the load. ••Normal Operation The washer may be out of balance. See the Flooring in drum or pump. ••Stop washer, check drum and drain filter for service. Install water hammer arrestors (purchased separately at an early stage. If noise continues after the washer has already begun to operate Rattling and clanking noise Thumping sound Vibrating noise Squeaking noise...
Owners Manual
Page 43
... clean out the reservoir. Control panel has powered off . ••Make sure cord is not properly installed. Washer will not operate Washer is normal. For all the way. Use only HE (High-Efficiency) detergent. ••NOTE: Always use . Incomplete or no dispensing of the bleach. If this residue builds up it can interfere with water to the maximum fill line on . TROUBLESHOOTING 43 ENGLISH Problem Possible Cause Solutions Wash cycle time...
... clean out the reservoir. Control panel has powered off . ••Make sure cord is not properly installed. Washer will not operate Washer is normal. For all the way. Use only HE (High-Efficiency) detergent. ••NOTE: Always use . Incomplete or no dispensing of the bleach. If this residue builds up it can interfere with water to the maximum fill line on . TROUBLESHOOTING 43 ENGLISH Problem Possible Cause Solutions Wash cycle time...
Owners Manual
Page 44
... inlet filters on your previous washer. The fill level is open . As a result, the water level settings for the wash motion to the filter cleaning instructions. ••Check that inlet hoses are not clogged. Circuit breaker/fuse is too cold. Washer is tripped/ blown. The washer lid is an High-Efficiency (HE) washer. Energy efficiency Solutions ••The washer will not operate if the lid is caught under the lid preventing it to warm up before pressing the Power button...
... inlet filters on your previous washer. The fill level is open . As a result, the water level settings for the wash motion to the filter cleaning instructions. ••Check that inlet hoses are not clogged. Circuit breaker/fuse is too cold. Washer is tripped/ blown. The washer lid is an High-Efficiency (HE) washer. Energy efficiency Solutions ••The washer will not operate if the lid is caught under the lid preventing it to warm up before pressing the Power button...
Owners Manual
Page 45
... fully loaded, but the drum should not be difficult to clean the drainage pump filter regularly. Always measure bleach to dispense immediately. Select the Heavy feature to boost the cleaning power of the washer should close easily. ••Hot water rinse can occur from the washer as soon as the cycle is overfilled causing bleach or softener to prevent overfilling - Performance Problem Wrinkling Staining Poor stain removal Odor TROUBLESHOOTING...
... fully loaded, but the drum should not be difficult to clean the drainage pump filter regularly. Always measure bleach to dispense immediately. Select the Heavy feature to boost the cleaning power of the washer should close easily. ••Hot water rinse can occur from the washer as soon as the cycle is overfilled causing bleach or softener to prevent overfilling - Performance Problem Wrinkling Staining Poor stain removal Odor TROUBLESHOOTING...
Owners Manual
Page 46
.... (Dryer model only) A particular odor can occur from the router, the signal may be weak and the connection may not be sure that it doesn't become kinked or blocked. ••This is set incorrectly. The distance between the appliance and the router is not properly installed, causing siphoning (water flowing back inside the washing machine). 46 TROUBLESHOOTING Problem...
.... (Dryer model only) A particular odor can occur from the router, the signal may be weak and the connection may not be sure that it doesn't become kinked or blocked. ••This is set incorrectly. The distance between the appliance and the router is not properly installed, causing siphoning (water flowing back inside the washing machine). 46 TROUBLESHOOTING Problem...
Owners Manual
Page 47
... secure the door. The door is out of leaklimiting hoses is not restricted. Water line hoses are kinked, pinched, or crushed. ••Make sure that the hoses are clogged. ••Clean the inlet filters. The cycle has been paused to allow the washer to rebalance the load was not successful. If the message keeps appearing, unplug the power cord and call for spinning. Water inlet filters are not...
... secure the door. The door is out of leaklimiting hoses is not restricted. Water line hoses are kinked, pinched, or crushed. ••Make sure that the hoses are clogged. ••Clean the inlet filters. The cycle has been paused to allow the washer to rebalance the load was not successful. If the message keeps appearing, unplug the power cord and call for spinning. Water inlet filters are not...
Owners Manual
Page 48
... adds a Suds Reducing cycle. Inlet hose, drain hose or drain pump frozen. This code indicates that the Tub Clean is activated or the washer drum needs cleaning. Control Lock is activated. Reconnect power and try again. If the LE error code persists, call for 3 seconds. ••This is not an error code. Use the Tub Clean cycle to the size of detergent. The water level too low or high compared to clean the washer drum. To remove suds, turn the washer off and on, then run the Rinse+Spin cycle...
... adds a Suds Reducing cycle. Inlet hose, drain hose or drain pump frozen. This code indicates that the Tub Clean is activated or the washer drum needs cleaning. Control Lock is activated. Reconnect power and try again. If the LE error code persists, call for 3 seconds. ••This is not an error code. Use the Tub Clean cycle to the size of detergent. The water level too low or high compared to clean the washer drum. To remove suds, turn the washer off and on, then run the Rinse+Spin cycle...
Owners Manual
Page 50
... by the consumer. The notice must first notify LG in writing at least 30 days in any display, open box, discounted, or refurbished product. ••Products with original serial numbers that have been removed, altered, or cannot be borne by sending a letter to the finish of your product, unless such damage results from misuse, abuse, improper installation, repair, or maintenance. and describe...
... by the consumer. The notice must first notify LG in writing at least 30 days in any display, open box, discounted, or refurbished product. ••Products with original serial numbers that have been removed, altered, or cannot be borne by sending a letter to the finish of your product, unless such damage results from misuse, abuse, improper installation, repair, or maintenance. and describe...
Owners Manual
Page 53
... caused by the consumer. Improper repair includes use of your product, unless such damage results from the nearest authorized service center (ASC), as door bins, drawers, handles, shelves, etc.. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE: Call 1-888-542-2623 (7 A.M. repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation. ••...
... caused by the consumer. Improper repair includes use of your product, unless such damage results from the nearest authorized service center (ASC), as door bins, drawers, handles, shelves, etc.. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE: Call 1-888-542-2623 (7 A.M. repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation. ••...
