Owner's Manual
Page 2
...damage to the clothing. The jets spray and help tumble clothes to enhance washing performance while maintaining fabric care. ■ Built-in Heater (WM2432HW, WM2032HS, WM2032HW) Internal heater automatically heats the water to the best temperature on selected cycles. ■ Child Lock The Child lock prevents ...) Spray detergent solution and water onto the load over and over. PRODUCT FEATURES ■ Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley. ■ Tilted Drum and Extra Large Door Opening Tilted drum and extra large opening...
...damage to the clothing. The jets spray and help tumble clothes to enhance washing performance while maintaining fabric care. ■ Built-in Heater (WM2432HW, WM2032HS, WM2032HW) Internal heater automatically heats the water to the best temperature on selected cycles. ■ Child Lock The Child lock prevents ...) Spray detergent solution and water onto the load over and over. PRODUCT FEATURES ■ Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley. ■ Tilted Drum and Extra Large Door Opening Tilted drum and extra large opening...
Owner's Manual
Page 22
... . • Water inlet hose is bent. • The filter of the inlet hose clogged. Call for service. • Overload in motor. • Overload in the house. TROUBLESHOOTING GUIDE Problem Possible Cause Solution • Water supply is not adequate in area. • Water ... heavy articles are not completely open tap. Close the door completely. ✽ If is clogged. Close the water tap. Check another tap in motor. • The washer experienced a power failure. Straighten hose. Unplug the power plug and call for service. • The water overfills due to...
... . • Water inlet hose is bent. • The filter of the inlet hose clogged. Call for service. • Overload in motor. • Overload in the house. TROUBLESHOOTING GUIDE Problem Possible Cause Solution • Water supply is not adequate in area. • Water ... heavy articles are not completely open tap. Close the door completely. ✽ If is clogged. Close the water tap. Check another tap in motor. • The washer experienced a power failure. Straighten hose. Unplug the power plug and call for service. • The water overfills due to...
Service Manual
Page 4
SPECIFICATIONS ITEM WM2411HW WM2432HW WD-12210(5)BD WM2011HS / WM2011HW WM2032HS / WM2032HW WM0532HW / WD-10210BD WM1811CW WM1832CW POWER SUPPLY PRODUCT WEIGHT ELECTRIC POWER CONSUMPTION WASHING DRAIN MOTOR WASH HEATER REVOLUTION SPEED WASH SPIN CYCLES WASH / RINSE TEMPERATURES SPIN SPEEDS OPTIONS CUSTOM PROGRAM WATER CIRCULATION OPERATIONAL WATER PRESSURE CONTROL TYPE WASH CAPACITY DIMENSIONS ...
SPECIFICATIONS ITEM WM2411HW WM2432HW WD-12210(5)BD WM2011HS / WM2011HW WM2032HS / WM2032HW WM0532HW / WD-10210BD WM1811CW WM1832CW POWER SUPPLY PRODUCT WEIGHT ELECTRIC POWER CONSUMPTION WASHING DRAIN MOTOR WASH HEATER REVOLUTION SPEED WASH SPIN CYCLES WASH / RINSE TEMPERATURES SPIN SPEEDS OPTIONS CUSTOM PROGRAM WATER CIRCULATION OPERATIONAL WATER PRESSURE CONTROL TYPE WASH CAPACITY DIMENSIONS ...
Service Manual
Page 5
ITEM POWER SUPPLY PRODUCT WEIGHT ELECTRIC POWER CONSUMPTION WASHING DRAIN MOTOR WASH HEATER REVOLUTION SPEED WASH SPIN CYCLES WASH / RINSE TEMPERATURES SPIN SPEEDS OPTIONS CUSTOM PROGRAM WATER CIRCULATION OPERATIONAL WATER PRESSURE CONTROL TYPE WASH CAPACITY DIMENSIONS ...
ITEM POWER SUPPLY PRODUCT WEIGHT ELECTRIC POWER CONSUMPTION WASHING DRAIN MOTOR WASH HEATER REVOLUTION SPEED WASH SPIN CYCLES WASH / RINSE TEMPERATURES SPIN SPEEDS OPTIONS CUSTOM PROGRAM WATER CIRCULATION OPERATIONAL WATER PRESSURE CONTROL TYPE WASH CAPACITY DIMENSIONS ...
Service Manual
Page 6
FEATURES & TECHNICAL EXPLANATION 2-1.FEATURES Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley. Child Lock The Child lock feature prevents children from pressing any power outlet in Heater The internal ...
FEATURES & TECHNICAL EXPLANATION 2-1.FEATURES Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley. Child Lock The Child lock feature prevents children from pressing any power outlet in Heater The internal ...
Service Manual
Page 22
...PWB ASSEMBLY is out of order. • Winding in the STATOR ASSEMBLY is short-circuited. • The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY. • The electric contact between the connectors (3-pin, male, white)... in the MOTOR HARNESS and 4-pin, female, white connector in the MAIN PWB ASSEMBLY is bad or unstable. • The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut (open circuited). • The...
...PWB ASSEMBLY is out of order. • Winding in the STATOR ASSEMBLY is short-circuited. • The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY. • The electric contact between the connectors (3-pin, male, white)... in the MOTOR HARNESS and 4-pin, female, white connector in the MAIN PWB ASSEMBLY is bad or unstable. • The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut (open circuited). • The...
Service Manual
Page 28
Put it in the correct compartment of the INLET VALVE ASSEMBLY? Secure the bolt. Replace the STATOR ASSEMBLY or ROTOR ASSEMBLY. 27 Are the plugs correctly connected to NO WATER SUPPLY Check the wiring on the dispenser. Clean the Cap and Container. ABNORMAL SOUND Is the motor bolt loosened? Is there friction noise coming from the motor? Refer to the terminals of the drawer? Is the softener / bleach cap clogged? SOFTENER / BLEACH DOES NOT FLOW IN Is water supplied? Is softener / bleach put in the correct compartment.
Put it in the correct compartment of the INLET VALVE ASSEMBLY? Secure the bolt. Replace the STATOR ASSEMBLY or ROTOR ASSEMBLY. 27 Are the plugs correctly connected to NO WATER SUPPLY Check the wiring on the dispenser. Clean the Cap and Container. ABNORMAL SOUND Is the motor bolt loosened? Is there friction noise coming from the motor? Refer to the terminals of the drawer? Is the softener / bleach cap clogged? SOFTENER / BLEACH DOES NOT FLOW IN Is water supplied? Is softener / bleach put in the correct compartment.
Service Manual
Page 31
... foreign material. Connector NO Is the connector disconnected, disassembled? NO When checking voltage between the connectors during spin, is 18-30Ω) YES Replace PUMP MOTOR ASSEMBLY. Replace the MAIN PWB ASSEMBLY. 30 YES Remove foreign material. WILL NOT CIRCULATE WATER Is the impeller of drain pump open or short circuited...
... foreign material. Connector NO Is the connector disconnected, disassembled? NO When checking voltage between the connectors during spin, is 18-30Ω) YES Replace PUMP MOTOR ASSEMBLY. Replace the MAIN PWB ASSEMBLY. 30 YES Remove foreign material. WILL NOT CIRCULATE WATER Is the impeller of drain pump open or short circuited...
Service Manual
Page 32
... button is on the SENSOR SWITCH ASSEMBLY or the HOSE, replace the SENSOR SWITCH ASSEMBLY or the HOSE. Replace the DOOR SWITCH ASSEMBLY. MOTOR TERMINAL ¥N ¥M ¥L Resistance of Latch Hook actuate? Is DOOR SWITCH ASSEMBLY broken? 31 Replace Door Assembly. Press the START...;N / ¥N-¥L About 5Ω 15Ω Correct the connection. Normal Is it disconnected, or disassembled? [Red:3pin (1), NA:4pin (2)] Check the motor connector, Is the resistance of the water level is the drum spinning at low speed? SPIN TROUBLE Check during spin if the frequency of the...
... button is on the SENSOR SWITCH ASSEMBLY or the HOSE, replace the SENSOR SWITCH ASSEMBLY or the HOSE. Replace the DOOR SWITCH ASSEMBLY. MOTOR TERMINAL ¥N ¥M ¥L Resistance of Latch Hook actuate? Is DOOR SWITCH ASSEMBLY broken? 31 Replace Door Assembly. Press the START...;N / ¥N-¥L About 5Ω 15Ω Correct the connection. Normal Is it disconnected, or disassembled? [Red:3pin (1), NA:4pin (2)] Check the motor connector, Is the resistance of the water level is the drum spinning at low speed? SPIN TROUBLE Check during spin if the frequency of the...