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Installation Guide - Page 1
SurePOS 300
Installation and Service Guide for 4810/4910 Model x4x
March 2009
G362-0560-00
Installation Guide - Page 3
SurePOS 300
Installation and Service Guide for 4810/4910 Model x4x
March 2009
G362-0560-00
Installation Guide - Page 5
... package. . . . . 29
Diagnostics memory key setup 29 Troubleshooting 30
© Copyright IBM Corp. 2005, 2009
iii Problem determination 29 Problem determination tools 29 Supported memory keys 29 Using the IBM diagnostics for the 4810/4910 SurePOS 300 11
Removing and installing the top cover 12 Removing and installing the hard disk drive 14 Removing and installing the hard disk drive and...
Installation Guide - Page 9
... Connector 49
© Copyright IBM Corp. 2005, 2009
vii Removing the hard disk drive 14 8. Installing the memory module 17 13. Removing and replacing the front-panel card 18 15. Rear view of the 4810/4910 model x4x (RS232 6 4. Removing the front cover 27 24. Removing and installing the top cover 12 6. Service label 13 7. Removing the...
Installation Guide - Page 11
... SA27-4249 v Point of Sale Options and I/O Devices Service Guide, GC30-9737 v SurePOS 300 Operating System Installation Guide, GA27-4360
Model x4x of the IBM 4810/4910 SurePOS 300 requires UPOS drivers at http://www.ibm.com/solutions/retail/store. Select Support, then select the link under Peripheral Drivers to the IBM SurePOS 300.
Safety information and notices are organized as the 4810...
Installation Guide - Page 13
About this document, there might be minor technical updates.
March 2009
Between major revisions of this document is available on the Retail Store Solutions Web site at www.ibm.com/solutions/retail/store/support/publications/. The latest version of this guide xi
Installation Guide - Page 15
... USB 2.0 v One - 12V Powered USB 2.0 v RS232 Connector Card installed - Introduction
This chapter describes the characteristics of model x4x of the IBM 4810/4910 SurePOS 300 Point of the 4810/4910 SurePOS 300.
Summary of features
Type of Sale terminal: v 4810-340 IBM SurePOS 300 system unit (no preload) v 4810-E40 Windows® preload units v 4910-E4S 4810-E40 base system unit bundled with...
Installation Guide - Page 17
...W 27 W
Point-of Sale terminal.
March 2009
Product introduction
Height
Width
Depth
Figure 1.
Introduction 3 Dimensions of the 4810/4910 SurePOS 300
v Width: 245 mm (9.65 in.) v Depth: 257 mm (10.12 in.) v Height: 90 mm (3.54 ...input voltage with Wake-on-LAN enabled.
(2) Configured with 15" IBM LCD 4820 Touch Display, IBM 2x20 Customer Display, IPM POS 4610 printer, PS/2 keyboard and...
Installation Guide - Page 18
...through BIOS setup. 2. User information
Controls and indicators (front view)
Figure 2 on the front and rear of the 4810/4910 system unit.
4 SurePOS Installation and Service The 4810/4910 SurePOS 300 meets applicable..., and the PS/2 keyboard and mouse ports can only support a maximum 5V load of 1.5A without the modular flash drive installed or 1.2A with 8% to 80% relative humidity v Shipping...
Installation Guide - Page 23
... incorporates a preloaded Windows operating system.
Preload features: v Windows XP® v Windows® Embedded for Point of Service (WEPOS)
Refer to IBM 4810/4910 SurePOS 300 Operating System Installation Guide for all models. March 2009
Chapter 2. See "Removing and installing the flash drive" on page 16. Getting started
Hardware information
The hardware shipping carton contains: v One...
Installation Guide - Page 25
Removal and installation procedures for the 4810/4910 SurePOS 300
This section describes how to remove and install the components of Model x4x of the 4810/4910 SurePOS 300. These are the procedures that are included: v "Removing and installing the top cover" on page 12 v "Removing and installing the hard disk drive" on page 14 v "Removing and installing the hard disk drive and...
Installation Guide - Page 37
... an assembly" on the left and middle pins and place it there for the 4810/4910 SurePOS 300 23 Remove the jumper from the left and middle pins. 8. Reverse the steps to the default settings: 1.
See "Removing and installing the hard disk
drive and hard disk tray as an assembly" on the middle and
right...
Installation Guide - Page 43
...chapter.
This package installs to setup your diagnostics memory key. 1. Read This First, GA27-4004, before beginning the procedures in problem determination and the identification of the panel, then select IBM SurePOS 300
Series. 4. Hardware failures, BIOS errors, or firmware errors can be helpful in the IBM diagnostics for POS systems and
peripherals. Instructions for directions on...
Installation Guide - Page 44
...of the boot order. Troubleshooting
Following is set to exit BIOS setup. In most cases, the Diagnostics key should boot after performing all of items to consider when diagnosing your 4810/4910 SurePOS 300 unit: v The preliminary checklist provides items to continue problem determination. 1.
otherwise, the IBM RSS diagnostic USB memory key should boot on the IBM SurePOS 300 unit by...
Installation Guide - Page 85
... contact your IBM branch office, your IBM business partner, or your support.
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