Hardware Reference Guide HP rp5800
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... Bezel ...11 Installing Additional Memory ...12 DIMMs ...12 DDR3-SDRAM DIMMs ...12 Populating DIMM Sockets 13 Installing DIMMs ...14 Installing a Half-Height Expansion Card 17 Installing a 12-Volt Powered USB Expansion Card 18 Installing a Full-Height Expansion Card 24 Installing a Powered Serial Port Expansion Card 25 Configuring Powered Serial Ports 30 Replacing...
... Bezel ...11 Installing Additional Memory ...12 DIMMs ...12 DDR3-SDRAM DIMMs ...12 Populating DIMM Sockets 13 Installing DIMMs ...14 Installing a Half-Height Expansion Card 17 Installing a 12-Volt Powered USB Expansion Card 18 Installing a Full-Height Expansion Card 24 Installing a Powered Serial Port Expansion Card 25 Configuring Powered Serial Ports 30 Replacing...
Hardware Reference Guide HP rp5800
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...it can cause the physical damage to 16-GB of memory configured in a high-performing dual channel mode. The processor is not compatible with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs). DDR3-SDRAM DIMMs CAUTION: This product... DOES NOT support DDR3 Ultra Low Voltage (DDR3U) memory. To achieve the maximum memory support, you install unsupported DIMMs. 12 Chapter 2 Hardware...
...it can cause the physical damage to 16-GB of memory configured in a high-performing dual channel mode. The processor is not compatible with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs). DDR3-SDRAM DIMMs CAUTION: This product... DOES NOT support DDR3 Ultra Low Voltage (DDR3U) memory. To achieve the maximum memory support, you install unsupported DIMMs. 12 Chapter 2 Hardware...
Hardware Reference Guide HP rp5800
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... with gold-plated metal contacts to drain before adding or removing memory modules. Static electricity can damage the electronic components of the contacts. When handling a memory module, be populated with each other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will run as single channel. ● In...
... with gold-plated metal contacts to drain before adding or removing memory modules. Static electricity can damage the electronic components of the contacts. When handling a memory module, be populated with each other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will run as single channel. ● In...
Hardware Reference Guide HP rp5800
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... 62 audio connectors 3 B battery replacement 52 C cash drawer connector 3 computer operating guidelines 65 D DIMMs. See memory DisplayPort 3 drives cable connections installation 37 locations 37 37, 39 E electrostatic discharge, preventing damage 64 expansion card installing...10 removal 9 replacement 11 security 60 L locks cable lock 54 front bezel 60 HP Business PC Security Lock 56 padlock 55 M memory installation 12 socket population 13 specifications 12 N network connector 3 O optical drive bezel... drive 48 secondary hard drive 45 riser card configurations 24 replacing 31 ENWW Index 67
... 62 audio connectors 3 B battery replacement 52 C cash drawer connector 3 computer operating guidelines 65 D DIMMs. See memory DisplayPort 3 drives cable connections installation 37 locations 37 37, 39 E electrostatic discharge, preventing damage 64 expansion card installing...10 removal 9 replacement 11 security 60 L locks cable lock 54 front bezel 60 HP Business PC Security Lock 56 padlock 55 M memory installation 12 socket population 13 specifications 12 N network connector 3 O optical drive bezel... drive 48 secondary hard drive 45 riser card configurations 24 replacing 31 ENWW Index 67
Hardware Reference Guide HP rp5800
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S SATA connectors 37, 39 secondary hard drive installation 47 removal 45 security cable lock 54 front bezel 60 HP Business PC Security Lock 56 padlock 55 serial number location 6 serial ports configuring for power 30 installing expansion card 25 locations 3, 25 removing caps 26 shipping preparation 66 specifications memory 12 T tower conversion 4 U USB 12V and 24V identification 18 12V Powered USB installation 18 port locations 2, 3 V ventilation guidelines 65 VGA connector 3 68 Index ENWW
S SATA connectors 37, 39 secondary hard drive installation 47 removal 45 security cable lock 54 front bezel 60 HP Business PC Security Lock 56 padlock 55 serial number location 6 serial ports configuring for power 30 installing expansion card 25 locations 3, 25 removing caps 26 shipping preparation 66 specifications memory 12 T tower conversion 4 U USB 12V and 24V identification 18 12V Powered USB installation 18 port locations 2, 3 V ventilation guidelines 65 VGA connector 3 68 Index ENWW
Illustrated Parts & Service Map HP rp5800 Retail System
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If the problem persists, replace the RTC battery. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Check DIMMs for Startup Menu - Reseat graphics card. 2. Detects Imminent Failure 1. Enter Computer Setup and run the Drive ...Normal Suspend Mode. 1 blink every second followed CPU thermal shutdown. boot. 10 blinks, 1 blink every second Bad option card. Health timer expired. HP rp5800 Retail System 659816-001 page 3 Check keyboard connection or keys. Replace the processor with an external drive. • SATA Emulation - Save Changes ...
If the problem persists, replace the RTC battery. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Check DIMMs for Startup Menu - Reseat graphics card. 2. Detects Imminent Failure 1. Enter Computer Setup and run the Drive ...Normal Suspend Mode. 1 blink every second followed CPU thermal shutdown. boot. 10 blinks, 1 blink every second Bad option card. Health timer expired. HP rp5800 Retail System 659816-001 page 3 Check keyboard connection or keys. Replace the processor with an external drive. • SATA Emulation - Save Changes ...
Maintenance & Service Guide HP rp5800 Retail System
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...Panel ...42 Front Bezel ...43 Front Bezel Security ...44 Optical Drive Bezel ...46 Bezel Blank ...47 Cable Management ...48 Cable Connections ...49 Memory ...50 DIMMs ...50 ...50 DDR3-SDRAM DIMMs 50 Populating DIMM Sockets 51 Installing DIMMs ...52 Expansion Cards ...54 Introduction ...54 Installing a ... a 12-Volt Powered USB Expansion Card 56 Installing a Full-Height Expansion Card 62 Installing a Powered Serial Port Expansion Card 62 Configuring Powered Serial Ports 67 Replacing the Riser Card 67 Drives ...73 Drive Positions ...73 Installing and Removing Drives 74 System Board Drive ...
...Panel ...42 Front Bezel ...43 Front Bezel Security ...44 Optical Drive Bezel ...46 Bezel Blank ...47 Cable Management ...48 Cable Connections ...49 Memory ...50 DIMMs ...50 ...50 DDR3-SDRAM DIMMs 50 Populating DIMM Sockets 51 Installing DIMMs ...52 Expansion Cards ...54 Introduction ...54 Installing a ... a 12-Volt Powered USB Expansion Card 56 Installing a Full-Height Expansion Card 62 Installing a Powered Serial Port Expansion Card 62 Configuring Powered Serial Ports 67 Replacing the Riser Card 67 Drives ...73 Drive Positions ...73 Installing and Removing Drives 74 System Board Drive ...
Maintenance & Service Guide HP rp5800 Retail System
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...during a Full Boot. or ❑ always Full Boot. ● Select Post Messages Enabled or Disabled to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as hard drives, diskette drives, optical ...; always Quick Boot (default); ❑ periodically Full Boot (from every 1 to Post Messages Enabled during system restarts (warm boots) as well as memory count, product name, and other non-error text messages. To manually switch to 30 days);
...during a Full Boot. or ❑ always Full Boot. ● Select Post Messages Enabled or Disabled to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as hard drives, diskette drives, optical ...; always Quick Boot (default); ❑ periodically Full Boot (from every 1 to Post Messages Enabled during system restarts (warm boots) as well as memory count, product name, and other non-error text messages. To manually switch to 30 days);
Maintenance & Service Guide HP rp5800 Retail System
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...) ● Processor type/speed/stepping ● Cache size (L1/L2/L3) (dual core processors have this listed twice) ● Installed memory size/speed, number of channels (single or dual) (if applicable) ● Integrated MAC address for specific Computer Setup options may vary depending ...on removable media. Save to Removable Media Saves system configuration, including CMOS, to a formatted 1.44-MB diskette, a USB flash media device, or a diskette-like device. Allows you to emulate a ...
...) ● Processor type/speed/stepping ● Cache size (L1/L2/L3) (dual core processors have this listed twice) ● Installed memory size/speed, number of channels (single or dual) (if applicable) ● Integrated MAC address for specific Computer Setup options may vary depending ...on removable media. Save to Removable Media Saves system configuration, including CMOS, to a formatted 1.44-MB diskette, a USB flash media device, or a diskette-like device. Allows you to emulate a ...
Maintenance & Service Guide HP rp5800 Retail System
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...boot. Default is enabled. ● Option ROM Prompt (enable/disable). Clears memory on all boots. ◦ FullBoot Every x Days = Memory count on 1st cold boot on Configuration Changes (Enable/Disable). Default is Local hard drive. ● System Recovery...will cause the system to display a message before loading option ROMs. (This feature is supported on the hardware configuration. Default is None. ● Remote Wakeup Boot Source (remote server/local hard drive). Table 2-6 Computer Setup...this feature will add a user-specified delay to the HP Backup and Recovery partition.
...boot. Default is enabled. ● Option ROM Prompt (enable/disable). Clears memory on all boots. ◦ FullBoot Every x Days = Memory count on 1st cold boot on Configuration Changes (Enable/Disable). Default is Local hard drive. ● System Recovery...will cause the system to display a message before loading option ROMs. (This feature is supported on the hardware configuration. Default is None. ● Remote Wakeup Boot Source (remote server/local hard drive). Table 2-6 Computer Setup...this feature will add a user-specified delay to the HP Backup and Recovery partition.
Maintenance & Service Guide HP rp5800 Retail System
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... palette snooping bit in the system. Default is enabled. ● Internal Speaker (some models, allows you to a PXE server. The NIC option ROM takes up memory space below 1MB commonly referred to disable multi-processor support under the OS. Default is off /on). Table 2-6 Computer Setup-Advanced (for advanced users) (continued... Legacy devices. ● Allows to disable the downloading of the system to disable the integrated video controller when another video controller is present in PCI configuration space;
... palette snooping bit in the system. Default is enabled. ● Internal Speaker (some models, allows you to a PXE server. The NIC option ROM takes up memory space below 1MB commonly referred to disable multi-processor support under the OS. Default is off /on). Table 2-6 Computer Setup-Advanced (for advanced users) (continued... Legacy devices. ● Allows to disable the downloading of the system to disable the integrated video controller when another video controller is present in PCI configuration space;
Maintenance & Service Guide HP rp5800 Retail System
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... as a stand-alone application, outside of the computer. Audio-Displays information about the processor(s) installed in the computer or the HP Memory Test utility to display: All-Gives a listing of all of information about the keyboard, mouse, and other input devices connected ...The Survey tab displays important system configuration information. In the Category field, you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. Input Devices-Shows information about the computer. This includes memory slots on the computer. Storage-...
... as a stand-alone application, outside of the computer. Audio-Displays information about the processor(s) installed in the computer or the HP Memory Test utility to display: All-Gives a listing of all of information about the keyboard, mouse, and other input devices connected ...The Survey tab displays important system configuration information. In the Category field, you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. Input Devices-Shows information about the computer. This includes memory slots on the computer. Storage-...
Maintenance & Service Guide HP rp5800 Retail System
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... MHz-compliant or PC3-10600 DDR3-1333 MHz- The processor is not compatible with DDR3U memory and if you plug DDR3U memory into the system board, it can populate the system board with up to 16-GB of memory configured in a high-performing dual channel mode. compliant ● 1.5 volt DDR3-SDRAM DIMMs The DDR3...
... MHz-compliant or PC3-10600 DDR3-1333 MHz- The processor is not compatible with DDR3U memory and if you plug DDR3U memory into the system board, it can populate the system board with up to 16-GB of memory configured in a high-performing dual channel mode. compliant ● 1.5 volt DDR3-SDRAM DIMMs The DDR3...
Maintenance & Service Guide HP rp5800 Retail System
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... from having incompatible metals in the system. Prepare the computer for disassembly (Preparation for the power to drain before adding or removing memory modules. Rotate up the internal drive bay housing to Electrostatic Discharge Information on the system board. 52 Chapter 7 Removal and Replacement ... for Disassembly on state, voltage is always supplied to the memory modules as long as single channel. ● In any of the contacts. When handling a memory module, be populated with each other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will...
... from having incompatible metals in the system. Prepare the computer for disassembly (Preparation for the power to drain before adding or removing memory modules. Rotate up the internal drive bay housing to Electrostatic Discharge Information on the system board. 52 Chapter 7 Removal and Replacement ... for Disassembly on state, voltage is always supplied to the memory modules as long as single channel. ● In any of the contacts. When handling a memory module, be populated with each other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will...
Maintenance & Service Guide HP rp5800 Retail System
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...ACPI/USB Buffers @ Top of Memory Space for Option ROMs Recently added PCI expansion card contains an option ROM too large to download during POST to free more memory for booting from being downloaded during POST. 162-System Options Not Set Configuration incorrect. If the problem persists, ...replace the RTC battery. Run Computer Setup and check the configuration in Computer Setup is used for an expansion ...
...ACPI/USB Buffers @ Top of Memory Space for Option ROMs Recently added PCI expansion card contains an option ROM too large to download during POST to free more memory for booting from being downloaded during POST. 162-System Options Not Set Configuration incorrect. If the problem persists, ...replace the RTC battery. Run Computer Setup and check the configuration in Computer Setup is used for an expansion ...
Maintenance & Service Guide HP rp5800 Retail System
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...HP-only memory. 4. Verify proper memory module type. 4. Verify proper memory module type. 2. Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 163-Time & Date Not Set Invalid time or date in Memory Socket(s) X, X, ... Replace DIMM with the chipset. 1. If additional memory was recently ECC memory...the problem persists, replace the RTC battery. changes. 164-MemorySize Error Memory configuration incorrect. 1. Run Computer Setup or Windows utilities. 2. Run Computer Setup or Windows utilities. 2. Remove ...
...HP-only memory. 4. Verify proper memory module type. 4. Verify proper memory module type. 2. Table C-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 163-Time & Date Not Set Invalid time or date in Memory Socket(s) X, X, ... Replace DIMM with the chipset. 1. If additional memory was recently ECC memory...the problem persists, replace the RTC battery. changes. 164-MemorySize Error Memory configuration incorrect. 1. Run Computer Setup or Windows utilities. 2. Run Computer Setup or Windows utilities. 2. Remove ...
Maintenance & Service Guide HP rp5800 Retail System
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... performance, the SATA 0 and SATA 1 connectors must be entered, download from http://www.hp.com. 2. For each listed Drivelock-capable SATA device, ensure Drivelock is not supported in ...Setup and run the Drive Protection System test under Security, System ID, then save changes. Memory Parity Error Parity RAM failure. For one or more SATA devices are used before SATA ...Options > SATA Emulation to enter serial number under Storage > DPS Self-test. 2. Drivelock is configured for RAID mode. drives have a hard drive firmware patch that will not allow the serial number ...
... performance, the SATA 0 and SATA 1 connectors must be entered, download from http://www.hp.com. 2. For each listed Drivelock-capable SATA device, ensure Drivelock is not supported in ...Setup and run the Drive Protection System test under Security, System ID, then save changes. Memory Parity Error Parity RAM failure. For one or more SATA devices are used before SATA ...Options > SATA Emulation to enter serial number under Storage > DPS Self-test. 2. Drivelock is configured for RAID mode. drives have a hard drive firmware patch that will not allow the serial number ...
Maintenance & Service Guide HP rp5800 Retail System
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... be reset. Turn off . WARNING! Remove the access panel. Clearing and Resetting the CMOS 131 Clearing and Resetting the CMOS The computer's configuration memory (CMOS) stores information about the computer's configuration. CAUTION: Pushing the CMOS button will clear the Active Management Technology (AMT) settings in damage to disconnect the power cord from the...
... be reset. Turn off . WARNING! Remove the access panel. Clearing and Resetting the CMOS 131 Clearing and Resetting the CMOS The computer's configuration memory (CMOS) stores information about the computer's configuration. CAUTION: Pushing the CMOS button will clear the Active Management Technology (AMT) settings in damage to disconnect the power cord from the...
Maintenance & Service Guide HP rp5800 Retail System
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... work environment may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information on choosing a workspace and creating a safe and comfortable work environment... and correct minor problems, such as diskette drive, hard drive, optical drive, graphics, audio, memory, and software problems. If you encounter problems with the computer, refer to isolate the exact problem before... calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. NOTE: For...
... work environment may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information on choosing a workspace and creating a safe and comfortable work environment... and correct minor problems, such as diskette drive, hard drive, optical drive, graphics, audio, memory, and software problems. If you encounter problems with the computer, refer to isolate the exact problem before... calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. NOTE: For...
Maintenance & Service Guide HP rp5800 Retail System
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.... Cause Too many Terminate and Stay Resident programs (TSRs) are listed in dualchannel mode to check memory configuration. Check the memory requirements for the application. Solving Memory Problems If you encounter memory problems, some models, ECC and non-ECC memory modules cannot be mixed. To avoid damage to the DIMMs or the system board, you do...
.... Cause Too many Terminate and Stay Resident programs (TSRs) are listed in dualchannel mode to check memory configuration. Check the memory requirements for the application. Solving Memory Problems If you encounter memory problems, some models, ECC and non-ECC memory modules cannot be mixed. To avoid damage to the DIMMs or the system board, you do...