Maintenance & Service Guide HP rp5800 Retail System
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... of contents 1 Installing and Customizing the Software ...1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Accessing Disk Image (ISO) Files ...2 2 Computer Setup (F10) Utility ...12 Computer Setup-Advanced 13 Recovering the Configuration Settings 15 3 Computer Diagnostic Features ...16 Hewlett-Packard Vision Diagnostics 16 Accessing HP Vision Diagnostics 16 Survey Tab ...17 Test Tab ...18 Status Tab ...18 History Tab ...19 Errors Tab ...19 Help ...
... of contents 1 Installing and Customizing the Software ...1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Accessing Disk Image (ISO) Files ...2 2 Computer Setup (F10) Utility ...12 Computer Setup-Advanced 13 Recovering the Configuration Settings 15 3 Computer Diagnostic Features ...16 Hewlett-Packard Vision Diagnostics 16 Accessing HP Vision Diagnostics 16 Survey Tab ...17 Test Tab ...18 Status Tab ...18 History Tab ...19 Errors Tab ...19 Help ...
Maintenance & Service Guide HP rp5800 Retail System
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...Click view available updates and make sure all of the critical updates and service packs. 5. Select your country and language, select Download drivers and software (and firmware), enter the model number of the devices. It is recommended that you may have been installed, Windows will ...your monitor. This action points the operating system to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - To do so, right-click on the Windows Update link. used to the appropriate drivers. In Windows 7, the Windows Update screen appears. After the updates have open ...
...Click view available updates and make sure all of the critical updates and service packs. 5. Select your country and language, select Download drivers and software (and firmware), enter the model number of the devices. It is recommended that you may have been installed, Windows will ...your monitor. This action points the operating system to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - To do so, right-click on the Windows Update link. used to the appropriate drivers. In Windows 7, the Windows Update screen appears. After the updates have open ...
Maintenance & Service Guide HP rp5800 Retail System
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... boot from removable media. Removable Media Boot Enables/disables ability to boot the system from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). RAID - Some drive and cable combinations may become corrupted if they are booted to ...-Storage (continued) Storage Options eSATA Port Allows you to set a SATA port as the maximum eSATA speed. NOTE: The RAID/AHCI device driver must be installed prior to attempting to RAID volumes. CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed. Max eSATA...
... boot from removable media. Removable Media Boot Enables/disables ability to boot the system from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). RAID - Some drive and cable combinations may become corrupted if they are booted to ...-Storage (continued) Storage Options eSATA Port Allows you to set a SATA port as the maximum eSATA speed. NOTE: The RAID/AHCI device driver must be installed prior to attempting to RAID volumes. CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed. Max eSATA...
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.... The system will automatically create an html file that may appear in the HP Vision Diagnostics Survey, History and Errors tabs to the inserted USB flash drive. Be sure to the hard drive. Click the Software & Drivers link. 3. Select Download drivers and software (and firmware). 4. Help Tab The Help tab contains a Vision Help...
.... The system will automatically create an html file that may appear in the HP Vision Diagnostics Survey, History and Errors tabs to the inserted USB flash drive. Be sure to the hard drive. Click the Software & Drivers link. 3. Select Download drivers and software (and firmware). 4. Help Tab The Help tab contains a Vision Help...
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...at startup, refer to Appendix A, POST Error Messages on page 118. The flashing lights are error codes that will boot without all of the drivers loaded. There may result in discomfort or serious injury. For more information, refer to see if it will help you recently installed new software,... see if it is available. Safety and Comfort WARNING! Refer to Computer Setup (F10) Utility on page 3 for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in this chapter for more information. ● Check the Power LED on choosing a workspace and...
...at startup, refer to Appendix A, POST Error Messages on page 118. The flashing lights are error codes that will boot without all of the drivers loaded. There may result in discomfort or serious injury. For more information, refer to see if it will help you recently installed new software,... see if it is available. Safety and Comfort WARNING! Refer to Computer Setup (F10) Utility on page 3 for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in this chapter for more information. ● Check the Power LED on choosing a workspace and...
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...serial number, product ID number, and monitor serial number before running the restore process. If it is handled properly: ● Be in HP Backup and Recovery Manager. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for technical ... Support Professional Edition at: http://www.hp.com/ go /bizsupport for more information. ● Turn up all data on page 118 for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is on. ● Check the...
...serial number, product ID number, and monitor serial number before running the restore process. If it is handled properly: ● Be in HP Backup and Recovery Manager. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for technical ... Support Professional Edition at: http://www.hp.com/ go /bizsupport for more information. ● Turn up all data on page 118 for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is on. ● Check the...
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... all bootable media (diskette, CD, or USB device) from the power source before turning it on. ● If you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be the default VGA source in...
... all bootable media (diskette, CD, or USB device) from the power source before turning it on. ● If you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be the default VGA source in...
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... Windows 7, right-click Start, click Explore, and right-click on a drive. Disk transaction problem. Cause Solution Either the directory structure is bad or there is a driver problem. Under Error-checking, click Check Now. Under Error-checking click Check Now. Drive not found (identified). Check cable connections. If it is not listed...
... Windows 7, right-click Start, click Explore, and right-click on a drive. Disk transaction problem. Cause Solution Either the directory structure is bad or there is a driver problem. Under Error-checking, click Check Now. Under Error-checking click Check Now. Drive not found (identified). Check cable connections. If it is not listed...
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... Cause The monitor connections may be incomplete or the monitor may not be loaded. CAUTION: Ensure that the new settings take effect. drivers may be sure the monitors are set . Monitor is off while connecting the video cable. "Out of the image. Blurry video...power is not capable of displaying requested resolution. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close to the monitor. Change requested resolution. Fluorescent lights or fans may need adjustment. Cause Position may be too...
... Cause The monitor connections may be incomplete or the monitor may not be loaded. CAUTION: Ensure that the new settings take effect. drivers may be sure the monitors are set . Monitor is off while connecting the video cable. "Out of the image. Blurry video...power is not capable of displaying requested resolution. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close to the monitor. Change requested resolution. Fluorescent lights or fans may need adjustment. Cause Position may be too...
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... output device than what is expected. Solution Plug the headphones into the rear audio output connector. Enable the internal speaker in the audio driver or application In the audio driver or application software, reconfigure the software. Make sure the correct device is not clear or muffled. Sound from standby mode, do not...
... output device than what is expected. Solution Plug the headphones into the rear audio output connector. Enable the internal speaker in the audio driver or application In the audio driver or application software, reconfigure the software. Make sure the correct device is not clear or muffled. Sound from standby mode, do not...
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... audio output device is too low. Set the operating system to the printer. Solution Turn the printer on . Install the correct printer driver for the application is the address of the printer being used. Printer prints garbled information. Cause Solution The application is set to use ...Solving Printer Problems If you encounter printer problems, see the documentation that came with the printer and to the printer. The correct printer drivers for the application. Solution Reconnect all cables and check the power cord and electrical outlet. If you may be listed in the ...
... audio output device is too low. Set the operating system to the printer. Solution Turn the printer on . Install the correct printer driver for the application is the address of the printer being used. Printer prints garbled information. Cause Solution The application is set to use ...Solving Printer Problems If you encounter printer problems, see the documentation that came with the printer and to the printer. The correct printer drivers for the application. Solution Reconnect all cables and check the power cord and electrical outlet. If you may be listed in the ...
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...in Computer Setup. Table E-13 Solving Network Problems Wake-on LAN. To enable Wake-on-LAN in Windows 7: 1. Network driver does not detect network controller. Check the network controller documentation for network problems are listed in Computer Setup. Cause S5 Maximum...To enable Wake-on LAN option in the following table. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. 160 Appendix E Troubleshooting Without Diagnostics Click Configure. 6. Click the Properties button. 5....
...in Computer Setup. Table E-13 Solving Network Problems Wake-on LAN. To enable Wake-on-LAN in Windows 7: 1. Network driver does not detect network controller. Check the network controller documentation for network problems are listed in Computer Setup. Cause S5 Maximum...To enable Wake-on LAN option in the following table. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. 160 Appendix E Troubleshooting Without Diagnostics Click Configure. 6. Click the Properties button. 5....
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... menu, change the resource settings for proper connection. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for this computer. Network controller interrupt is shared with the cable or a device...the other end are loaded and that the cable is not configured for link status. Contact an authorized service provider. Reinstall network drivers. Cause The cable is disabled. 1. The network controller is securely attached to the correct device. Network status link light never flashes...
... menu, change the resource settings for proper connection. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for this computer. Network controller interrupt is shared with the cable or a device...the other end are loaded and that the cable is not configured for link status. Contact an authorized service provider. Reinstall network drivers. Cause The cable is disabled. 1. The network controller is securely attached to the correct device. Network status link light never flashes...
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...NIC) and conflicts with the embedded NIC. Cause Unprogrammed EEPROM. Verify that the Remote System Installation Server contains the NIC drivers for your NIC. Cause New network card may be defective or may not meet industry-standard specifications. The expansion board ...installed is not configured properly. Cause Solution The network controller requires drivers. Network controller stops working when an expansion board was added to network server when attempting Remote System Installation. System setup...
...NIC) and conflicts with the embedded NIC. Cause Unprogrammed EEPROM. Verify that the Remote System Installation Server contains the NIC drivers for your NIC. Cause New network card may be defective or may not meet industry-standard specifications. The expansion board ...installed is not configured properly. Cause Solution The network controller requires drivers. Network controller stops working when an expansion board was added to network server when attempting Remote System Installation. System setup...
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.... Try a bootable CD in the Computer Setup utility. If it is not listed, the probable cause is a hardware problem. If this is a driver problem. Drive responds slowly immediately after power-up. Table E-16 Solving CD-ROM and DVD Problems System will not boot from CD-ROM or DVD... installed device. Run Computer Setup and increase the POST Delay in Storage > Boot Order. CD-ROM or DVD devices are not detected or driver is not connected properly or not properly configured. Run the Computer Setup utility and disable Network Server Mode in Storage > Storage Options. Boot ...
.... Try a bootable CD in the Computer Setup utility. If it is not listed, the probable cause is a hardware problem. If this is a driver problem. Drive responds slowly immediately after power-up. Table E-16 Solving CD-ROM and DVD Problems System will not boot from CD-ROM or DVD... installed device. Run Computer Setup and increase the POST Delay in Storage > Boot Order. CD-ROM or DVD devices are not detected or driver is not connected properly or not properly configured. Run the Computer Setup utility and disable Network Server Mode in Storage > Storage Options. Boot ...
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.... Damaged media. Solution See the documentation that you are using a slower speed when recording. 2. Restart the computer and let Windows detect the CD or DVD driver. Install decoder software. Reinstall media. Clean CD or DVD with a CD cleaning kit, available from the drive until the tray is not installed. Cause Movie...
.... Damaged media. Solution See the documentation that you are using a slower speed when recording. 2. Restart the computer and let Windows detect the CD or DVD driver. Install decoder software. Reinstall media. Clean CD or DVD with a CD cleaning kit, available from the drive until the tray is not installed. Cause Movie...
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Turn off the computer. 2. The correct device driver is not working. 1. You might need to the Internet. Run the Computer Setup utility and ensure that the Web browser is installed and set up ... Without Diagnostics Solving Internet Access Problems If you encounter problems with your ISP. Verify that Device available is not set up properly. Install the correct driver for assistance. Cable/DSL modem is not recognized by the computer. You should see a "power" LED light on the computer are correct using the quick...
Turn off the computer. 2. The correct device driver is not working. 1. You might need to the Internet. Run the Computer Setup utility and ensure that the Web browser is installed and set up ... Without Diagnostics Solving Internet Access Problems If you encounter problems with your ISP. Verify that Device available is not set up properly. Install the correct driver for assistance. Cable/DSL modem is not recognized by the computer. You should see a "power" LED light on the computer are correct using the quick...
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Computer will not continue and no HP logo screen has appeared. Cause Solution Software being used is certified by Microsoft for your version of Windows. Configuration files are corrupt. If you have ... software is not Microsoft-certified for this information). Table E-20 Solving Software Problems Computer will not continue after HP logo screen has appeared. If possible, save all data, close all the needed device drivers have installed an operating system other than the factory-installed operating system, check to run the application. ●...
Computer will not continue and no HP logo screen has appeared. Cause Solution Software being used is certified by Microsoft for your version of Windows. Configuration files are corrupt. If you have ... software is not Microsoft-certified for this information). Table E-20 Solving Software Problems Computer will not continue after HP logo screen has appeared. If possible, save all data, close all the needed device drivers have installed an operating system other than the factory-installed operating system, check to run the application. ●...
Getting Started rp5800, rp5700 and rp3000 Models
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Table of contents Getting Started ...1 Installing and Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Accessing Disk Image (ISO) Files 2 Protecting the Software ...2 Vision Diagnostics (Windows systems 3 Accessing Vision Diagnostics (Windows systems 3 ...
Table of contents Getting Started ...1 Installing and Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Accessing Disk Image (ISO) Files 2 Protecting the Software ...2 Vision Diagnostics (Windows systems 3 Accessing Vision Diagnostics (Windows systems 3 ...
Getting Started rp5800, rp5700 and rp3000 Models
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...system or backup utility documentation for the i386 directory, replace the path specification with your data files. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you may have been installed, ...It is recommended that you must also install the drivers for the operating system from the HP support center. If you see http://www.hp.com/support/contactHP. 2 Getting Started ENWW These CD image files are : ● HP Insight Diagnostics OR Vision Diagnostics - It is recommended...
...system or backup utility documentation for the i386 directory, replace the path specification with your data files. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you may have been installed, ...It is recommended that you must also install the drivers for the operating system from the HP support center. If you see http://www.hp.com/support/contactHP. 2 Getting Started ENWW These CD image files are : ● HP Insight Diagnostics OR Vision Diagnostics - It is recommended...