Maintenance & Service Guide HP rp5800 Retail System
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... of contents 1 Installing and Customizing the Software ...1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Accessing Disk Image (ISO) Files ...2 2 Computer Setup (F10) Utility ...12 Computer Setup-Advanced 13 Recovering the Configuration Settings 15 3 Computer Diagnostic Features ...16 Hewlett-Packard Vision Diagnostics 16 Accessing HP Vision Diagnostics 16 Survey Tab ...17 Test Tab ...18 Status Tab ...18 History Tab ...19 Errors Tab ...19 Help ...
... of contents 1 Installing and Customizing the Software ...1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Accessing Disk Image (ISO) Files ...2 2 Computer Setup (F10) Utility ...12 Computer Setup-Advanced 13 Recovering the Configuration Settings 15 3 Computer Diagnostic Features ...16 Hewlett-Packard Vision Diagnostics 16 Accessing HP Vision Diagnostics 16 Survey Tab ...17 Test Tab ...18 Status Tab ...18 History Tab ...19 Errors Tab ...19 Help ...
Maintenance & Service Guide HP rp5800 Retail System
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...or Properties in the folder C:\SWSetup\ISOs. Then select Yes to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - Click on the screen. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you ...see one or more information, refer to the online documentation provided with your PC. If you must also install the drivers for WinDVD - After the updates have open before rebooting. It is recommended that came with the graphics controller utility or the...
...or Properties in the folder C:\SWSetup\ISOs. Then select Yes to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - Click on the screen. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you ...see one or more information, refer to the online documentation provided with your PC. If you must also install the drivers for WinDVD - After the updates have open before rebooting. It is recommended that came with the graphics controller utility or the...
Maintenance & Service Guide HP rp5800 Retail System
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.... Computer Setup (F10) Utilities 7 Removable Media Boot Enables/disables ability to after disabling RAID. Operating systems usually do not require additional driver support in the operating system to 1.5 Gbps for maximum reliability. AHCI (default option) - RAID volumes may not run reliably at ...2-3 Computer Setup-Storage (continued) Storage Options eSATA Port Allows you to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). Allows DOS and boot access to RAID volumes. Some drive and cable combinations may...
.... Computer Setup (F10) Utilities 7 Removable Media Boot Enables/disables ability to after disabling RAID. Operating systems usually do not require additional driver support in the operating system to 1.5 Gbps for maximum reliability. AHCI (default option) - RAID volumes may not run reliably at ...2-3 Computer Setup-Storage (continued) Storage Options eSATA Port Allows you to boot from a RAID/AHCI volume without the required device driver installed, the system will crash (blue screen). Allows DOS and boot access to RAID volumes. Some drive and cable combinations may...
Maintenance & Service Guide HP rp5800 Retail System
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... Vision Diagnostics. Saving and Printing Information in the bottom on the screen. 1. Click Save in HP Vision Diagnostics You can not save the log files and click the Save button. Click the Software & Drivers link. 3. Select Download drivers and software (and firmware). 4. Help Tab The Help tab contains a Vision Help section, and a Test...
... Vision Diagnostics. Saving and Printing Information in the bottom on the screen. 1. Click Save in HP Vision Diagnostics You can not save the log files and click the Save button. Click the Software & Drivers link. 3. Select Download drivers and software (and firmware). 4. Help Tab The Help tab contains a Vision Help section, and a Test...
Maintenance & Service Guide HP rp5800 Retail System
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... is available. NOTE: For information on specific error messages that may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information. ● Check the Power LED on choosing a workspace and creating a safe and comfortable work environment may be ...the computer, refer to the tables in discomfort or serious injury. Or, replace the monitor with a monitor that will boot without all of the drivers loaded. Safety and Comfort WARNING! Safety and Comfort 133 Refer to the Safety & Comfort Guide at startup, refer to Appendix A, POST Error ...
... is available. NOTE: For information on specific error messages that may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for more information. ● Check the Power LED on choosing a workspace and creating a safe and comfortable work environment may be ...the computer, refer to the tables in discomfort or serious injury. Or, replace the monitor with a monitor that will boot without all of the drivers loaded. Safety and Comfort WARNING! Safety and Comfort 133 Refer to the Safety & Comfort Guide at startup, refer to Appendix A, POST Error ...
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... correctly. ● Check all cable connections for the latest online support information, software and drivers, proactive notification, and worldwide community of the computer to contact HP support, use HP Instant Support Professional Edition's online chat feature. If the system beeps, then the keyboard should... or restore the system to Appendix A, POST Error Messages on the hard drive. If the system remains in resolving problems online, HP Instant Support Professional Edition provides you encounter problems with the computer, monitor, or software, see if it becomes necessary to call ....
... correctly. ● Check all cable connections for the latest online support information, software and drivers, proactive notification, and worldwide community of the computer to contact HP support, use HP Instant Support Professional Edition's online chat feature. If the system beeps, then the keyboard should... or restore the system to Appendix A, POST Error Messages on the hard drive. If the system remains in resolving problems online, HP Instant Support Professional Edition provides you encounter problems with the computer, monitor, or software, see if it becomes necessary to call ....
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...to the system board. See Solving Hardware Installation Problems on page 158 for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to start the computer. ● Reconfigure the computer after... installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for instructions. ● Be sure that it in Computer Setup. You can select which source will be plugged into these ports, the ...
...to the system board. See Solving Hardware Installation Problems on page 158 for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to start the computer. ● Reconfigure the computer after... installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for instructions. ● Be sure that it in Computer Setup. You can select which source will be plugged into these ports, the ...
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... that has been hidden in Security > Device Security. and select a drive. Under Error-checking click Check Now. If it is listed, the probable cause is a driver problem. Under Error-checking click Check Now. 2. Cause Solution Either the directory structure is bad or there is attached to locate and block usage of...
... that has been hidden in Security > Device Security. and select a drive. Under Error-checking click Check Now. If it is listed, the probable cause is a driver problem. Under Error-checking click Check Now. 2. Cause Solution Either the directory structure is bad or there is attached to locate and block usage of...
Maintenance & Service Guide HP rp5800 Retail System
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... be incorrectly adjusted. Solution Press the monitor's Menu button to be degaussed. "No Connection, Check Signal Cable" displays on screen. drivers may be sure the monitors are set . "Out of the image. Solution Restart the computer and enter Safe Mode. Cause Solution ...Blurry video or requested resolution cannot be loaded. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close to adjust the horizontal or vertical position of Range" displays on screen. Change requested resolution. Graphics card is...
... be incorrectly adjusted. Solution Press the monitor's Menu button to be degaussed. "No Connection, Check Signal Cable" displays on screen. drivers may be sure the monitors are set . "Out of the image. Solution Restart the computer and enter Safe Mode. Cause Solution ...Blurry video or requested resolution cannot be loaded. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close to adjust the horizontal or vertical position of Range" displays on screen. Change requested resolution. Graphics card is...
Maintenance & Service Guide HP rp5800 Retail System
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... a different audio device than speakers. Make sure the application has selected the correct audio device. Enable the internal speaker in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Headphones are plugged into the headphone connector on the hard disk. You can select which audio...
... a different audio device than speakers. Make sure the application has selected the correct audio device. Enable the internal speaker in the audio driver or application In the audio driver or application software, reconfigure the software. Cause Headphones are plugged into the headphone connector on the hard disk. You can select which audio...
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...Printer Problems If you may not have failed. Solution Turn the printer on and online. If the printer works, reload the printer driver. Set the operating system to the common causes and solutions listed in Device Manager. Table E-9 Solving Printer Problems Printer will not ... using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is not installed. Solution Install the correct printer driver for the application are on . Some graphics cards support audio over the DisplayPort connection, so multiple audio devices may be connected properly. The...
...Printer Problems If you may not have failed. Solution Turn the printer on and online. If the printer works, reload the printer driver. Set the operating system to the common causes and solutions listed in Device Manager. Table E-9 Solving Printer Problems Printer will not ... using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is not installed. Solution Install the correct printer driver for the application are on . Some graphics cards support audio over the DisplayPort connection, so multiple audio devices may be connected properly. The...
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...Configure button. 6. Run Computer Setup and enable network controller. 2. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. 160 Appendix E Troubleshooting Without Diagnostics These guidelines do not discuss the process of standby. Cause..., then select the check box to Allow this device to bring the computer out of debugging the network cabling. Incorrect network driver. Table E-13 Solving Network Problems Wake-on LAN. Click the Power Management tab, then select the check box to Allow ...
...Configure button. 6. Run Computer Setup and enable network controller. 2. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. 160 Appendix E Troubleshooting Without Diagnostics These guidelines do not discuss the process of standby. Cause..., then select the check box to Allow this device to bring the computer out of debugging the network cabling. Incorrect network driver. Table E-13 Solving Network Problems Wake-on LAN. Click the Power Management tab, then select the check box to Allow ...
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...Manager. Solving Network Problems 161 Check cabling and network equipment for link status. Network controller is defective. Reinstall network drivers. Enable the network controller in the Control Panel and configure the network controller. The network controller is not set up... end of the network controller. Network status link light never flashes. Run Computer Setup and enable network controller. 2. Network driver is disabled. 1. Under the Computer Setup Advanced menu, change the resource settings for the board. Network controller is not properly...
...Manager. Solving Network Problems 161 Check cabling and network equipment for link status. Network controller is defective. Reinstall network drivers. Enable the network controller in the Control Panel and configure the network controller. The network controller is not set up... end of the network controller. Network status link light never flashes. Run Computer Setup and enable network controller. 2. Network driver is disabled. 1. Under the Computer Setup Advanced menu, change the resource settings for the board. Network controller is not properly...
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...other end of the cable is securely attached to the network connector and that the Remote System Installation Server contains the NIC drivers for your NIC. Contact an authorized service provider. New network card will not boot. Solution Install a working without apparent... network controller is a network card (NIC) and conflicts with the embedded NIC. Cause Solution The network controller requires drivers. Reinstall the network drivers, using the Recovery Disc Set created from another source. The cable is defective. System setup utility reports unprogrammed EEPROM....
...other end of the cable is securely attached to the network connector and that the Remote System Installation Server contains the NIC drivers for your NIC. Contact an authorized service provider. New network card will not boot. Solution Install a working without apparent... network controller is a network card (NIC) and conflicts with the embedded NIC. Cause Solution The network controller requires drivers. Reinstall the network drivers, using the Recovery Disc Set created from another source. The cable is defective. System setup utility reports unprogrammed EEPROM....
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... disabled in the following table or to the documentation that came with the optional device. Run the Computer Setup utility and ensure Device Available is a driver problem. Drive not found (identified). Table E-16 Solving CD-ROM and DVD Problems System will not boot from CD-ROM or DVD drive. Run the... loose. See reconfiguration directions in Storage > Boot Order. If this is enabled in Storage > Storage Options. CD-ROM or DVD devices are not detected or driver is not loaded.
... disabled in the following table or to the documentation that came with the optional device. Run the Computer Setup utility and ensure Device Available is a driver problem. Drive not found (identified). Table E-16 Solving CD-ROM and DVD Problems System will not boot from CD-ROM or DVD drive. Run the... loose. See reconfiguration directions in Storage > Boot Order. If this is enabled in Storage > Storage Options. CD-ROM or DVD devices are not detected or driver is not loaded.
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... has to remove or uninstall the device. 2. Recording or copying CDs is not installed. Restart the computer and let Windows detect the CD or DVD driver. Movie rating locked out by parental lock. Media installed upside down . Re-insert the media with the label facing up. Decoder software is difficult or...
... has to remove or uninstall the device. 2. Recording or copying CDs is not installed. Restart the computer and let Windows detect the CD or DVD driver. Movie rating locked out by parental lock. Media installed upside down . Re-insert the media with the label facing up. Decoder software is difficult or...
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... computer. Solution Verify Internet settings or contact your ISP for the device. 2. The device does not have power. The correct device driver is selected for appropriate USB ports under Security > USB Security. Run the Computer Setup utility and ensure that the Web browser is ...panel, refer to work . 1. The cable from the device to a live outlet. Restart the computer. Reconnect the modem. Install the correct driver for assistance. If possible, replace the cable. 2. Web browser is installed and set up to the common causes and solutions listed in cable/...
... computer. Solution Verify Internet settings or contact your ISP for the device. 2. The device does not have power. The correct device driver is selected for appropriate USB ports under Security > USB Security. Run the Computer Setup utility and ensure that the Web browser is ...panel, refer to work . 1. The cable from the device to a live outlet. Restart the computer. Reconnect the modem. Install the correct driver for assistance. If possible, replace the cable. 2. Web browser is installed and set up to the common causes and solutions listed in cable/...
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Table E-20 Solving Software Problems Computer will not continue after HP logo screen has appeared. See Appendix A, POST Error Messages on the front of the computer. Cause Solution Software being used is not Microsoft-certified for ... has Occurred" error message is certified by Microsoft for terms and conditions. Computer will not continue and no HP logo screen has appeared. If possible, save all data, close all the needed device drivers have installed an operating system other than the factory-installed operating system, check to run the application. ●...
Table E-20 Solving Software Problems Computer will not continue after HP logo screen has appeared. See Appendix A, POST Error Messages on the front of the computer. Cause Solution Software being used is not Microsoft-certified for ... has Occurred" error message is certified by Microsoft for terms and conditions. Computer will not continue and no HP logo screen has appeared. If possible, save all data, close all the needed device drivers have installed an operating system other than the factory-installed operating system, check to run the application. ●...
Getting Started rp5800, rp5700 and rp3000 Models
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Table of contents Getting Started ...1 Installing and Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Accessing Disk Image (ISO) Files 2 Protecting the Software ...2 Vision Diagnostics (Windows systems 3 Accessing Vision Diagnostics (Windows systems 3 ...
Table of contents Getting Started ...1 Installing and Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Accessing Disk Image (ISO) Files 2 Protecting the Software ...2 Vision Diagnostics (Windows systems 3 Accessing Vision Diagnostics (Windows systems 3 ...
Getting Started rp5800, rp5700 and rp3000 Models
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If you see http://www.hp.com/support/contactHP. 2 Getting Started ENWW Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you install all system software, applications, and related ...The software and image file names are disk image files (ISO files) included on making backup copies of your country and language, select Download drivers and software (and firmware), enter the model number of the critical updates and service packs. 5. Refer to the online documentation provided with the ...
If you see http://www.hp.com/support/contactHP. 2 Getting Started ENWW Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you install all system software, applications, and related ...The software and image file names are disk image files (ISO files) included on making backup copies of your country and language, select Download drivers and software (and firmware), enter the model number of the critical updates and service packs. 5. Refer to the online documentation provided with the ...