Safety and Regulatory Information
Page 12
... approval markings and information. There is a remote risk of regulatory compliance certifications and identification, your product has been assigned a unique HP Regulatory Model Number (RMN). Do not use this country or region and thus should not be found on the product nameplate label,...that states that the country or region is located. SAVE THESE INSTRUCTIONS Telecommunications device approvals The telecommunications device in the computer is configured for this product, always refer to this product was not provided with the product to ensure that the modem has not been ...
... approval markings and information. There is a remote risk of regulatory compliance certifications and identification, your product has been assigned a unique HP Regulatory Model Number (RMN). Do not use this country or region and thus should not be found on the product nameplate label,...that states that the country or region is located. SAVE THESE INSTRUCTIONS Telecommunications device approvals The telecommunications device in the computer is configured for this product, always refer to this product was not provided with the product to ensure that the modem has not been ...
Safety and Regulatory Information
Page 26
... the energy and financial savings potential of the Power Management Feature: http://www.energystar.gov/ powermanagement. When configured with monitors that might require special handling at http://www.hp.com/go/reach. CAUTION: Using the Energy Save Monitor feature with Wake On LAN (WOL) enabled,...and so on). See the EPA ENERGY STAR Web site for this product can be regulated because of environmental considerations. Chemical substances HP is necessary to comply with legal requirements such as needed to restore the operating system, you must also reset the ENERGY STAR settings...
... the energy and financial savings potential of the Power Management Feature: http://www.energystar.gov/ powermanagement. When configured with monitors that might require special handling at http://www.hp.com/go/reach. CAUTION: Using the Energy Save Monitor feature with Wake On LAN (WOL) enabled,...and so on). See the EPA ENERGY STAR Web site for this product can be regulated because of environmental considerations. Chemical substances HP is necessary to comply with legal requirements such as needed to restore the operating system, you must also reset the ENERGY STAR settings...
Hardware Reference Guide HP rp5800
Page 5
... ...1 Front Panel Components ...2 Rear Panel Components ...3 Changing from Desktop to Tower Configuration 4 Installing the Optional Port Cover ...5 Serial Number Location ...6 2 Hardware Upgrades ...7 Warnings and Cautions ...7 Removing the Computer Access Panel 8 Replacing ...17 Installing a 12-Volt Powered USB Expansion Card 18 Installing a Full-Height Expansion Card 24 Installing a Powered Serial Port Expansion Card 25 Configuring Powered Serial Ports 30 Replacing the Riser Card ...31 Drive Positions ...37 Installing and Removing Drives ...37 System Board Drive Connections 39 Removing ...
... ...1 Front Panel Components ...2 Rear Panel Components ...3 Changing from Desktop to Tower Configuration 4 Installing the Optional Port Cover ...5 Serial Number Location ...6 2 Hardware Upgrades ...7 Warnings and Cautions ...7 Removing the Computer Access Panel 8 Replacing ...17 Installing a 12-Volt Powered USB Expansion Card 18 Installing a Full-Height Expansion Card 24 Installing a Powered Serial Port Expansion Card 25 Configuring Powered Serial Ports 30 Replacing the Riser Card ...31 Drive Positions ...37 Installing and Removing Drives ...37 System Board Drive Connections 39 Removing ...
Hardware Reference Guide HP rp5800
Page 7
... on the computer, run the diagnostic utility (included on the model. Figure 1-1 HP Point of sale industry, "Powered USB" is also referred to as "USB + Power," "USB Plus Power," and "Retail USB." In the point of Sale System rp5800 Configuration NOTE: This product features optional Powered USB ports. In this document, these ports...
... on the computer, run the diagnostic utility (included on the model. Figure 1-1 HP Point of sale industry, "Powered USB" is also referred to as "USB + Power," "USB Plus Power," and "Retail USB." In the point of Sale System rp5800 Configuration NOTE: This product features optional Powered USB ports. In this document, these ports...
Hardware Reference Guide HP rp5800
Page 8
... with the computer and it is on. The Power On Light is normally green when the power is displaying a diagnostic code. Front Panel Components Drive configuration may vary by model.
... with the computer and it is on. The Power On Light is normally green when the power is displaying a diagnostic code. Front Panel Components Drive configuration may vary by model.
Hardware Reference Guide HP rp5800
Page 9
To avoid damage to a modem jack. An optional eSATA adapter and an optional parallel port are available from HP. Rear Panel Components Table 1-2 Rear Panel Components 1 Powered USB 24V 9 Powered USB 12V (optional) 2 Serial Connector (COM3) (optional) 10 Cash Drawer Connector 3 RJ... 16 Line-Out Connector for powered audio devices (green) NOTE: Arrangement and number of connectors may vary by model. The serial ports can be configured as 5V or 12V powered serial ports. ENWW Rear Panel Components 3 CAUTION: The cash drawer connector is similar in size and shape to the computer...
To avoid damage to a modem jack. An optional eSATA adapter and an optional parallel port are available from HP. Rear Panel Components Table 1-2 Rear Panel Components 1 Powered USB 24V 9 Powered USB 12V (optional) 2 Serial Connector (COM3) (optional) 10 Cash Drawer Connector 3 RJ... 16 Line-Out Connector for powered audio devices (green) NOTE: Arrangement and number of connectors may vary by model. The serial ports can be configured as 5V or 12V powered serial ports. ENWW Rear Panel Components 3 CAUTION: The cash drawer connector is similar in size and shape to the computer...
Hardware Reference Guide HP rp5800
Page 10
...properly through the operating system, then turn on all removable media, such as compact discs or USB flash drives, from Desktop to Tower Configuration The computer can be used in a tower orientation with an optional tower stand that its right side is facing down and place the computer... in a tower orientation, HP recommends the use of the optional tower stand. 5. Orient the computer so that can be purchased from HP. 1. Figure 1-3 Changing from the computer. 2. Reconnect the power cord and any external devices,...
...properly through the operating system, then turn on all removable media, such as compact discs or USB flash drives, from Desktop to Tower Configuration The computer can be used in a tower orientation with an optional tower stand that its right side is facing down and place the computer... in a tower orientation, HP recommends the use of the optional tower stand. 5. Orient the computer so that can be purchased from HP. 1. Figure 1-3 Changing from the computer. 2. Reconnect the power cord and any external devices,...
Hardware Reference Guide HP rp5800
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.... 12 Chapter 2 Hardware Upgrades ENWW DIMMs The memory sockets on the system board can populate the system board with up to 16-GB of memory configured in a high-performing dual channel mode. The processor is not compatible with DDR3U memory and if you can be : ● industry-standard 240-pin ●...
.... 12 Chapter 2 Hardware Upgrades ENWW DIMMs The memory sockets on the system board can populate the system board with up to 16-GB of memory configured in a high-performing dual channel mode. The processor is not compatible with DDR3U memory and if you can be : ● industry-standard 240-pin ●...
Hardware Reference Guide HP rp5800
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... procedures, ensure that prohibit opening the computer. 2. Regardless of static electricity by the slowest DIMM in contact with each other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will run as compact discs or USB flash drives, from the stand. 6. WARNING! Adding or removing memory...
... procedures, ensure that prohibit opening the computer. 2. Regardless of static electricity by the slowest DIMM in contact with each other two 1-GB DIMMs. With this configuration, 4-GB will run as dual channel and 1-GB will run as compact discs or USB flash drives, from the stand. 6. WARNING! Adding or removing memory...
Hardware Reference Guide HP rp5800
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...Expansion Card slots 2 PCI Express x1 Expansion Card slots 3 Powered Serial Expansion Card slots NOTE: Although there are two riser cards available from HP for this product. DO NOT attempt to plug any full-height PCI expansion card or PC Express x1 expansion card. 24 Chapter 2 Hardware ... One has two PCI slots and the other type of card into a PCI Express x1 expansion card slot Figure 2-20 Riser Card Configurations Table 2-4 Riser Card Configurations No. 15. Reconnect the power cord and any security devices that were disengaged when the access panel was removed. 17. Installing a...
...Expansion Card slots 2 PCI Express x1 Expansion Card slots 3 Powered Serial Expansion Card slots NOTE: Although there are two riser cards available from HP for this product. DO NOT attempt to plug any full-height PCI expansion card or PC Express x1 expansion card. 24 Chapter 2 Hardware ... One has two PCI slots and the other type of card into a PCI Express x1 expansion card slot Figure 2-20 Riser Card Configurations Table 2-4 Riser Card Configurations No. 15. Reconnect the power cord and any security devices that were disengaged when the access panel was removed. 17. Installing a...
Hardware Reference Guide HP rp5800
Page 31
... powered serial Point of Sale devices. Installing a Powered Serial Port Expansion Card Two powered serial ports, COM 1 and COM 2, are configured for more information. If the powered serial ports have a powered serial port expansion card installed that supplies two additional powered serial ports, ...COM 3 and COM 4. Some models have been configured for power from HP. If your computer is not configured with a powered serial port expansion card, you may purchase one from the factory, they will be covered by ...
... powered serial Point of Sale devices. Installing a Powered Serial Port Expansion Card Two powered serial ports, COM 1 and COM 2, are configured for more information. If the powered serial ports have a powered serial port expansion card installed that supplies two additional powered serial ports, ...COM 3 and COM 4. Some models have been configured for power from HP. If your computer is not configured with a powered serial port expansion card, you may purchase one from the factory, they will be covered by ...
Hardware Reference Guide HP rp5800
Page 36
...the computer and press the F10 key as soon as the HP logo screen is configured as standard (nonpowered) serial ports or powered serial ports. The serial ports on the HP Point of Sale System computer can be configured using the Computer F10 Setup utility. Under the Onboard Devices ...menu, you are ordered. Some Point of Sale devices use a powered serial port. Configuring Powered Serial Ports The serial ports on the HP Point of Sale System computer can be configured as a powered port, devices that support a powered serial interface do not require an external power ...
...the computer and press the F10 key as soon as the HP logo screen is configured as standard (nonpowered) serial ports or powered serial ports. The serial ports on the HP Point of Sale System computer can be configured using the Computer F10 Setup utility. Under the Onboard Devices ...menu, you are ordered. Some Point of Sale devices use a powered serial port. Configuring Powered Serial Ports The serial ports on the HP Point of Sale System computer can be configured as a powered port, devices that support a powered serial interface do not require an external power ...
Hardware Reference Guide HP rp5800
Page 43
...One hard drive, one optical drive, and one eSATA drive ● The primary Serial ATA (SATA) hard drive must be different than the drive configuration shown above. If you are adding a second hard drive, connect it to the light blue connector on the system board labeled SATA1. ●... 2-6 Drive Positions 1 3.5-inch Primary Hard Drive Bay 2 3.5-inch Secondary Hard Drive Bay 3 5.25-inch Optical Drive Bay NOTE: The drive configuration on your computer may be connected to the dark blue primary SATA connector on the system board labeled SATA0. Installing and Removing Drives When installing...
...One hard drive, one optical drive, and one eSATA drive ● The primary Serial ATA (SATA) hard drive must be different than the drive configuration shown above. If you are adding a second hard drive, connect it to the light blue connector on the system board labeled SATA1. ●... 2-6 Drive Positions 1 3.5-inch Primary Hard Drive Bay 2 3.5-inch Secondary Hard Drive Bay 3 5.25-inch Optical Drive Bay NOTE: The drive configuration on your computer may be connected to the dark blue primary SATA connector on the system board labeled SATA0. Installing and Removing Drives When installing...
Hardware Reference Guide HP rp5800
Page 73
... locks 54 integration tray 62 F front bezel blank removal 11 optical drive 10 removal 9 replacement 11 security 60 L locks cable lock 54 front bezel 60 HP Business PC Security Lock 56 padlock 55 M memory installation 12 socket population 13 specifications 12 N network connector 3 O optical drive bezel replacement 10 cleaning 66 installation... components 3 removing battery 52 bezel blank 11 computer access panel 8 front bezel 9 optical drive 40 primary hard drive 48 secondary hard drive 45 riser card configurations 24 replacing 31 ENWW Index 67
... locks 54 integration tray 62 F front bezel blank removal 11 optical drive 10 removal 9 replacement 11 security 60 L locks cable lock 54 front bezel 60 HP Business PC Security Lock 56 padlock 55 M memory installation 12 socket population 13 specifications 12 N network connector 3 O optical drive bezel replacement 10 cleaning 66 installation... components 3 removing battery 52 bezel blank 11 computer access panel 8 front bezel 9 optical drive 40 primary hard drive 48 secondary hard drive 45 riser card configurations 24 replacing 31 ENWW Index 67
Hardware Reference Guide HP rp5800
Page 74
S SATA connectors 37, 39 secondary hard drive installation 47 removal 45 security cable lock 54 front bezel 60 HP Business PC Security Lock 56 padlock 55 serial number location 6 serial ports configuring for power 30 installing expansion card 25 locations 3, 25 removing caps 26 shipping preparation 66 specifications memory 12 T tower conversion 4 U USB 12V and 24V identification 18 12V Powered USB installation 18 port locations 2, 3 V ventilation guidelines 65 VGA connector 3 68 Index ENWW
S SATA connectors 37, 39 secondary hard drive installation 47 removal 45 security cable lock 54 front bezel 60 HP Business PC Security Lock 56 padlock 55 serial number location 6 serial ports configuring for power 30 installing expansion card 25 locations 3, 25 removing caps 26 shipping preparation 66 specifications memory 12 T tower conversion 4 U USB 12V and 24V identification 18 12V Powered USB installation 18 port locations 2, 3 V ventilation guidelines 65 VGA connector 3 68 Index ENWW
Illustrated Parts & Service Map HP rp5800 Retail System
Page 3
...firmware version. • SATA Defaults - Password Options - enable/disable • NIC Option ROM Download - enable/disable Advanced VGA Configuration - System ROM checksum error. 2. Displays copyright notice. Replicated Setup - Hardware Power Management - Bi-Directional, EPP & ECP, Output...Enable/disable • After Power Loss - HP rp5800 Retail System 659816-001 page 3 Remove expansion boards. 3. Reset the date and time under Storage > DPS Self-test. 2. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- Check connector for front...
...firmware version. • SATA Defaults - Password Options - enable/disable • NIC Option ROM Download - enable/disable Advanced VGA Configuration - System ROM checksum error. 2. Displays copyright notice. Replicated Setup - Hardware Power Management - Bi-Directional, EPP & ECP, Output...Enable/disable • After Power Loss - HP rp5800 Retail System 659816-001 page 3 Remove expansion boards. 3. Reset the date and time under Storage > DPS Self-test. 2. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- Check connector for front...
Maintenance & Service Guide HP rp5800 Retail System
Page 5
...Setup-Storage 6 Computer Setup-Security 8 Computer Setup-Power 12 Computer Setup-Advanced 13 Recovering the Configuration Settings 15 3 Computer Diagnostic Features ...16 Hewlett-Packard Vision Diagnostics 16 Accessing HP Vision Diagnostics 16 Survey Tab ...17 Test Tab ...18 Status Tab ...18 History Tab ...19 ...Errors Tab ...19 Help Tab ...20 Saving and Printing Information in HP Vision Diagnostics 20 Downloading the Latest Version of HP Vision Diagnostics 20 ...
...Setup-Storage 6 Computer Setup-Security 8 Computer Setup-Power 12 Computer Setup-Advanced 13 Recovering the Configuration Settings 15 3 Computer Diagnostic Features ...16 Hewlett-Packard Vision Diagnostics 16 Accessing HP Vision Diagnostics 16 Survey Tab ...17 Test Tab ...18 Status Tab ...18 History Tab ...19 ...Errors Tab ...19 Help Tab ...20 Saving and Printing Information in HP Vision Diagnostics 20 Downloading the Latest Version of HP Vision Diagnostics 20 ...
Maintenance & Service Guide HP rp5800 Retail System
Page 7
...-Height Expansion Card 55 Installing a 12-Volt Powered USB Expansion Card 56 Installing a Full-Height Expansion Card 62 Installing a Powered Serial Port Expansion Card 62 Configuring Powered Serial Ports 67 Replacing the Riser Card 67 Drives ...73 Drive Positions ...73 Installing and Removing Drives 74 System Board Drive Connections 75 Removing...
...-Height Expansion Card 55 Installing a 12-Volt Powered USB Expansion Card 56 Installing a Full-Height Expansion Card 62 Installing a Powered Serial Port Expansion Card 62 Configuring Powered Serial Ports 67 Replacing the Riser Card 67 Drives ...73 Drive Positions ...73 Installing and Removing Drives 74 System Board Drive Connections 75 Removing...
Maintenance & Service Guide HP rp5800 Retail System
Page 8
Power Supply ...93 System Board ...94 Battery ...96 50°C configuration components ...98 50°C radial fan ...99 50°C heat partition ...102 50°C rear expansion slot cover vents 106 50°C front bezel ...106 ...
Power Supply ...93 System Board ...94 Battery ...96 50°C configuration components ...98 50°C radial fan ...99 50°C heat partition ...102 50°C rear expansion slot cover vents 106 50°C front bezel ...106 ...
Maintenance & Service Guide HP rp5800 Retail System
Page 13
... mode selected. You can set the system to: ❑ always Quick Boot (default); ❑ periodically Full Boot (from every 1 to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as memory count, product...
... mode selected. You can set the system to: ❑ always Quick Boot (default); ❑ periodically Full Boot (from every 1 to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as memory count, product...