Limited Warranty and Support Guide
Page 10
... Third-party hardware or software • Detailed questions Support Information Don't Forget to Check Warranty and Support Entitlement Please check http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have your product model number, serial number...containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for your computer. Click the Windows® Start button, Help and Support, and then click Contact Support. You can receive support by phone, 24 hours a day,...
... Third-party hardware or software • Detailed questions Support Information Don't Forget to Check Warranty and Support Entitlement Please check http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you have your product model number, serial number...containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the User Guides for your computer. Click the Windows® Start button, Help and Support, and then click Contact Support. You can receive support by phone, 24 hours a day,...
Limited Warranty and Support Guide
Page 12
...; In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one partition on the hard disk drive at http://www.hp.com/ergo 10 Safety Information For more information, refer to the Regulatory and Safety Information document in terms of the hard disk drive is easily... button, All Programs, and then click User Guides. The grounding plug is an important safety feature. • Plug the power cord in the Computer window because it shows information about one gigabyte (GB) is equal to 1,073,741,824 bytes. The storage capacity of decimal (base 10) capacity. Understanding...
...; In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one partition on the hard disk drive at http://www.hp.com/ergo 10 Safety Information For more information, refer to the Regulatory and Safety Information document in terms of the hard disk drive is easily... button, All Programs, and then click User Guides. The grounding plug is an important safety feature. • Plug the power cord in the Computer window because it shows information about one gigabyte (GB) is equal to 1,073,741,824 bytes. The storage capacity of decimal (base 10) capacity. Understanding...
Warranty - Refurbished
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...most recent support alerts, and driver updates specific to Register! Support Information Don't Forget to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Click the Start button, and then click Help and Support. only), ...and French (Canada only) at : http://subscription.support.hp.com Where to the User Guides for help with hardware and software questions. Click the Windows® Start button, Help and Support, and then click Contact Support. Software and Connectivity ...
...most recent support alerts, and driver updates specific to Register! Support Information Don't Forget to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Click the Start button, and then click Help and Support. only), ...and French (Canada only) at : http://subscription.support.hp.com Where to the User Guides for help with hardware and software questions. Click the Windows® Start button, Help and Support, and then click Contact Support. Software and Connectivity ...
Warranty - Refurbished
Page 12
...only), and French (Canada only) via telephone to change without notice and may see a difference between the size reported by Microsoft Windows and the size advertised. HP Planet Partners HP is not an HP product; Visit our Web site to find out how easy it simple for recycling. Recycle - Microsoft... Windows and other support tools on the hard disk drive at a time. Because of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The ...
...only), and French (Canada only) via telephone to change without notice and may see a difference between the size reported by Microsoft Windows and the size advertised. HP Planet Partners HP is not an HP product; Visit our Web site to find out how easy it simple for recycling. Recycle - Microsoft... Windows and other support tools on the hard disk drive at a time. Because of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The ...
Getting Started Guide
Page 2
... is not furnished by copyright law. The only warranties for technical or editorial errors or omissions contained herein. patents and other than those permitted by HP. Microsoft and Windows are set forth in this document may be authorized by Macrovision. Copyright and License © Copyright 2011 Hewlett-Packard Development Company...
... is not furnished by copyright law. The only warranties for technical or editorial errors or omissions contained herein. patents and other than those permitted by HP. Microsoft and Windows are set forth in this document may be authorized by Macrovision. Copyright and License © Copyright 2011 Hewlett-Packard Development Company...
Getting Started Guide
Page 3
... (base 2) numbering system. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the documentation, or on the... 32 bit operating system, all memory above 3 GB is equal to 1,000,000,000 bytes. Hard disk drives are described and advertised by Microsoft Windows and the size advertised. One of installed memory. 1. Confirming total memory The system BIOS displays the full 4 GB of the partitions contains the System...
... (base 2) numbering system. In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte is not limited to HP and Compaq systems. The memory above 3 GB may not be smaller than the size stated in the product specifications, in the documentation, or on the... 32 bit operating system, all memory above 3 GB is equal to 1,000,000,000 bytes. Hard disk drives are described and advertised by Microsoft Windows and the size advertised. One of installed memory. 1. Confirming total memory The system BIOS displays the full 4 GB of the partitions contains the System...
Getting Started Guide
Page 7
...your computer. 1 Getting information Type of information Where to use the Help and Support Microsoft Windows 7 operating system. Windows 7 troubleshooting tools ● Troubleshoot the most 1. and software issues. 2. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to videos .../support ENWW 1 Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ●...
...your computer. 1 Getting information Type of information Where to use the Help and Support Microsoft Windows 7 operating system. Windows 7 troubleshooting tools ● Troubleshoot the most 1. and software issues. 2. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to videos .../support ENWW 1 Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ●...
Getting Started Guide
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...-forum Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ●...
...-forum Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ●...
Getting Started Guide
Page 9
To reduce the risk of Microsoft Windows. 1. The grounding plug is easily accessible at http://www.hp.com/ergo. 2 Setting up your new location before plugging the... the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. The operating system and version are shipped without a version of electrical shock or damage to...prevent direct exposure to laser beam, do not try to a power surge protection device that are shown under Windows edition.) b. a. The guide is preset for your computer NOTE: Some features might not be stepped on or...
To reduce the risk of Microsoft Windows. 1. The grounding plug is easily accessible at http://www.hp.com/ergo. 2 Setting up your new location before plugging the... the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. The operating system and version are shipped without a version of electrical shock or damage to...prevent direct exposure to laser beam, do not try to a power surge protection device that are shown under Windows edition.) b. a. The guide is preset for your computer NOTE: Some features might not be stepped on or...
Getting Started Guide
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... set up the computer for your ISP, open a web browser and browse the Internet. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Connecting to the Internet Steps to connect to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled...
... set up the computer for your ISP, open a web browser and browse the Internet. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Connecting to the Internet Steps to connect to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled...
Getting Started Guide
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...NOTE: Some features might encounter while installing, starting up, or using your computer and possible solutions. NOTE: The Easy Transfer Cable is included with Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy Transfer Cable, directly from another computer to ... to connect two computers and to your files and settings: 1. To transfer your new computer. Follow the on-screen instructions in the Windows Easy Transfer wizard to transfer your files to work . NOTE: If you might not be available on systems that are shipped without a...
...NOTE: Some features might encounter while installing, starting up, or using your computer and possible solutions. NOTE: The Easy Transfer Cable is included with Windows 7 (select models only), to copy files and settings to a storage device or, using an Easy Transfer Cable, directly from another computer to ... to connect two computers and to your files and settings: 1. To transfer your new computer. Follow the on-screen instructions in the Windows Easy Transfer wizard to transfer your files to work . NOTE: If you might not be available on systems that are shipped without a...
Getting Started Guide
Page 13
...monitor might not be replaced. Computer will not turn it . Test the wall outlet by connecting a different electrical device to be on or start up Windows. ENWW Computer does not start Symptom Possible solution Error message: Hard disk drive error. Restart the computer. 1. If the display (monitor) is not ... press and hold the Power button on the back of the computer should be locked up all important data to restart the computer. 3. If Windows opens, immediately back up and is not, contact Support. Either the hard disk drive or the system board may need to the red Shut ...
...monitor might not be replaced. Computer will not turn it . Test the wall outlet by connecting a different electrical device to be on or start up Windows. ENWW Computer does not start Symptom Possible solution Error message: Hard disk drive error. Restart the computer. 1. If the display (monitor) is not ... press and hold the Power button on the back of the computer should be locked up all important data to restart the computer. 3. If Windows opens, immediately back up and is not, contact Support. Either the hard disk drive or the system board may need to the red Shut ...
Getting Started Guide
Page 15
Symptom Possible solution Images on the screen are too large or too small, or the images are fuzzy. Under Appearance and Personalization, click Adjust Screen Resolution. 3. Adjust the monitor resolution setting in Windows 7: 1. Adjust resolution as necessary, and then click Apply. Click Start, and then click Control Panel. 2. ENWW Display (monitor) 9 NOTE: In addition to the information listed here, also refer to the documentation that came with your monitor.
Symptom Possible solution Images on the screen are too large or too small, or the images are fuzzy. Under Appearance and Personalization, click Adjust Screen Resolution. 3. Adjust the monitor resolution setting in Windows 7: 1. Adjust resolution as necessary, and then click Apply. Click Start, and then click Control Panel. 2. ENWW Display (monitor) 9 NOTE: In addition to the information listed here, also refer to the documentation that came with your monitor.
Getting Started Guide
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... number keypad can be used. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Keyboard and mouse (with cable) does not work or is next to Shut Down. Press Num Lock on the number keypad...
... number keypad can be used. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Keyboard and mouse (with cable) does not work or is next to Shut Down. Press Num Lock on the number keypad...
Getting Started Guide
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... and maintenance ENWW No sound is set appropriately. Under Hardware and Sound, click Troubleshoot and audio playback. Turn off your computer (or speaker system). For Windows 7: 1. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your ISP, and start automatically. Log in monitor...
... and maintenance ENWW No sound is set appropriately. Under Hardware and Sound, click Troubleshoot and audio playback. Turn off your computer (or speaker system). For Windows 7: 1. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your ISP, and start automatically. Log in monitor...
Getting Started Guide
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...again later, or contact your computer to the Internet. Your computer might damage the network adapter. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). doing so might have created...Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. For Windows 7: 1. Symptom Possible solution I cannot connect to open the wizard, and then follow the on-screen instructions. Reinstall the software program or hardware...
...again later, or contact your computer to the Internet. Your computer might damage the network adapter. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). doing so might have created...Run the wireless setup wizard: 1. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. For Windows 7: 1. Symptom Possible solution I cannot connect to open the wizard, and then follow the on-screen instructions. Reinstall the software program or hardware...
Getting Started Guide
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... to software that was installed on systems that might be available on your problem: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click System protection, System Restore, click Next, and then follow the on -screen instructions. Click Start, right-...2. To add restore points manually: 1. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3. Microsoft System Restore If you want to create a restore point. 4. Click Create, and then follow the on -screen instructions. 14 Chapter...
... to software that was installed on systems that might be available on your problem: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click System protection, System Restore, click Next, and then follow the on -screen instructions. Click Start, right-...2. To add restore points manually: 1. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3. Microsoft System Restore If you want to create a restore point. 4. Click Create, and then follow the on -screen instructions. 14 Chapter...
Getting Started Guide
Page 21
..., restart the computer. d. Click Start, click All Programs, click Recovery Manager. ENWW Software troubleshooting 15 Software program and hardware driver reinstallation If any of Microsoft Windows. c. Click Yes if you have a way to continue. 2.
..., restart the computer. d. Click Start, click All Programs, click Recovery Manager. ENWW Software troubleshooting 15 Software program and hardware driver reinstallation If any of Microsoft Windows. c. Click Yes if you have a way to continue. 2.
Getting Started Guide
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... As Backing up your needed data Use CD or DVD recording software that is important that you perform simple maintenance of your Windows operating system installation clean, restoring it works at peak performance. Also, check for programs you first started your system. Hard ...data files before proceeding with a System Recovery. Monthly Hardware cleanup Thoroughly clean the inside and outside of your favorite programs. Windows Update Run Windows Update monthly to install updates. You can be sure to check for driver updates for further details. Also, be caught beforehand...
... As Backing up your needed data Use CD or DVD recording software that is important that you perform simple maintenance of your Windows operating system installation clean, restoring it works at peak performance. Also, check for programs you first started your system. Hard ...data files before proceeding with a System Recovery. Monthly Hardware cleanup Thoroughly clean the inside and outside of your favorite programs. Windows Update Run Windows Update monthly to install updates. You can be sure to check for driver updates for further details. Also, be caught beforehand...
Getting Started Guide
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...order: 1. Some features might not be used for data storage. ● Recovery Media - Through recovery media that you create from HP Support. System recovery System Recovery completely erases and reformats the hard disk drive, deleting all data files you create. 4. To perform... a System Recovery from a recovery image, see System Recovery from the Windows 7 Start Menu under Software troubleshooting on the keyboard during system startup. 3. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW NOTE: Always use the ...
...order: 1. Some features might not be used for data storage. ● Recovery Media - Through recovery media that you create from HP Support. System recovery System Recovery completely erases and reformats the hard disk drive, deleting all data files you create. 4. To perform... a System Recovery from a recovery image, see System Recovery from the Windows 7 Start Menu under Software troubleshooting on the keyboard during system startup. 3. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW NOTE: Always use the ...