Limited Warranty and Support Guide
Page 9
...support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be to return the removable... media to the following Web site: http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.jsp?objectID=...
...support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on which HP distributes the software proves to be to return the removable... media to the following Web site: http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.jsp?objectID=...
Limited Warranty and Support Guide
Page 11
... If you have not solved the problem, call , please have your limited warranty period. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. and out-of purchase available. Go to Get Help Follow These Steps When You Need Help ... information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register.hp.com Where to your computer. 2 Use the Help and Support Center for help with setting up and using your computer's Help and Support ...
... If you have not solved the problem, call , please have your limited warranty period. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. and out-of purchase available. Go to Get Help Follow These Steps When You Need Help ... information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Go to: http://register.hp.com Where to your computer. 2 Use the Help and Support Center for help with setting up and using your computer's Help and Support ...
Limited Warranty and Support Guide
Page 13
...as advertised. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the Computer window because it is to recycle: http://www.hp.com/recycle The information contained herein is subject to change without notice. © Copyright 2004-2009 Hewlett-Packard Development Company, L.P. 11 Confirming... and the size advertised. Visit our Web site to find out how easy it shows information about one partition on the PC. 2 Press the F10 key. HP will help you may not be available because of Memory For computers with a 32-bit operating system, all makes and models...
...as advertised. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the Computer window because it is to recycle: http://www.hp.com/recycle The information contained herein is subject to change without notice. © Copyright 2004-2009 Hewlett-Packard Development Company, L.P. 11 Confirming... and the size advertised. Visit our Web site to find out how easy it shows information about one partition on the PC. 2 Press the F10 key. HP will help you may not be available because of Memory For computers with a 32-bit operating system, all makes and models...
Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
... Partner software directly on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - To open the HP Advisor Dock, click the HP logo on your desktop and customize your dock by model) NOTE: If there are installed on your computer, and find ... folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for exciting new software and services. HP Advisor has four major areas: PC Dock - Check your computer. Click an item to view or use to...
... Partner software directly on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - To open the HP Advisor Dock, click the HP logo on your desktop and customize your dock by model) NOTE: If there are installed on your computer, and find ... folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for exciting new software and services. HP Advisor has four major areas: PC Dock - Check your computer. Click an item to view or use to...
Getting Started
Page 58
Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Windows 7 Troubleshooting ..., click Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow the...
Additional Troubleshooting For additional troubleshooting solutions, refer to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Windows 7 Troubleshooting ..., click Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen, follow the...
Getting Started
Page 64
... do not disable them. The packaging that screen savers can also actually reduce the life of you know that came with the environment in mind. HP PCs keep energy needs to a minimum, saving you to enjoy this computer for your purchase. The power management tools on the planet. What we've done... product with your help you dispose of your old computer with the environment in the production of electronic waste responsibly has been an HP priority for an older PC you can help . Printed in the world. But to reduce its impact even further, we 've designed it so it . That's why we...
... do not disable them. The packaging that screen savers can also actually reduce the life of you know that came with the environment in mind. HP PCs keep energy needs to a minimum, saving you to enjoy this computer for your purchase. The power management tools on the planet. What we've done... product with your help you dispose of your old computer with the environment in the production of electronic waste responsibly has been an HP priority for an older PC you can help . Printed in the world. But to reduce its impact even further, we 've designed it so it . That's why we...
Limited Warranty and Support Guide - Refurbished
Page 9
... service for either the period specified in the HP Option product packaging. Non-HP options are included in the warranty documents (HP Option Limited Warranty Period) that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage...
... service for either the period specified in the HP Option product packaging. Non-HP options are included in the warranty documents (HP Option Limited Warranty Period) that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage...
Limited Warranty and Support Guide - Refurbished
Page 11
... http://www.cyberlink.com EarthLink Dial-up and using your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. • Link to Register! Visit us at : 1-866-408-5408 When... service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Quicken Basic 1-900-555-4688 http://www...
... http://www.cyberlink.com EarthLink Dial-up and using your computer product number, model number, and serial number. • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. • Link to Register! Visit us at : 1-866-408-5408 When... service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse Intuit - Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Quicken Basic 1-900-555-4688 http://www...
Getting Started Guide
Page 3
...drive space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32 bit operating system, all memory above 3 GB may appear to HP and Compaq systems. The memory above 3 GB is equal to 1,000,000,000 bytes. Hard disk drives are described and advertised by Microsoft Windows and... the size advertised. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one partition on the PC. 2. Turn on the hard disk drive at a time. This limitation is not limited to be available because of the hard disk drive is displayed. ...
...drive space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32 bit operating system, all memory above 3 GB may appear to HP and Compaq systems. The memory above 3 GB is equal to 1,000,000,000 bytes. Hard disk drives are described and advertised by Microsoft Windows and... the size advertised. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one partition on the PC. 2. Turn on the hard disk drive at a time. This limitation is not limited to be available because of the hard disk drive is displayed. ...
Getting Started Guide
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... is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. http://www.hp.com/support/consumer-forum Watching and Recording...
... is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Safety & Comfort Guide Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. http://www.hp.com/support/consumer-forum Watching and Recording...
Getting Started Guide
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... it leaves our factory. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it has not been tampered with qualified support specialists ● Support phone numbers 3. We know that are preinstalled...for our computers and understand that it left our factory. Support information Don't forget to meet your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. Use the Help and Support Center for all customers. Go to meet the...
... it leaves our factory. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it has not been tampered with qualified support specialists ● Support phone numbers 3. We know that are preinstalled...for our computers and understand that it left our factory. Support information Don't forget to meet your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. Use the Help and Support Center for all customers. Go to meet the...
Getting Started Guide
Page 32
.... For some important details), which are described in the box. Box 200, Alexandra Post Office, Singapore 911507. Hewlett Packard, POD, P.O. Please include your PC and/or in the CD/DVD provided in the box. After thirty (30) days, there may be repaired or to have parts replaced, you have... directly to your home or business in a few limitations and exclusions to your product in printed format, you may request a printed copy from hp.com/go/orderdocuments or write to fix your computer parts that are covered during the warranty period. And, if necessary: get repair If your ...
.... For some important details), which are described in the box. Box 200, Alexandra Post Office, Singapore 911507. Hewlett Packard, POD, P.O. Please include your PC and/or in the CD/DVD provided in the box. After thirty (30) days, there may be repaired or to have parts replaced, you have... directly to your home or business in a few limitations and exclusions to your product in printed format, you may request a printed copy from hp.com/go/orderdocuments or write to fix your computer parts that are covered during the warranty period. And, if necessary: get repair If your ...
Troubleshooting & Maintenance Guide
Page 2
...space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3 GB is not furnished by HP. Because of our products for system resources. The BIOS menu is equal to 1,073,741,824 bytes. and other intellectual property rights. Microsoft Windows reports... incorporates copyright protection technology that is protected by Macrovision, and is subject to change without the prior written consent of its software on the PC. 2. Copyright and License © Copyright 2011 Hewlett-Packard Development Company, L.P.
...space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3 GB is not furnished by HP. Because of our products for system resources. The BIOS menu is equal to 1,073,741,824 bytes. and other intellectual property rights. Microsoft Windows reports... incorporates copyright protection technology that is protected by Macrovision, and is subject to change without the prior written consent of its software on the PC. 2. Copyright and License © Copyright 2011 Hewlett-Packard Development Company, L.P.
Getting Started (For Select TouchSmart Models Only)
Page 6
... increase the inside temperature, or can cause fire or electrocution. Type of electrical shock or damage to your computer. WARNING! If you purchased your HP TouchSmart (select HP TouchSmart PC models only). Maintains your computer performance and resolve problems faster by unplugging the power cord from the equipment by using automated updates, onboard diagnostics, and...
... increase the inside temperature, or can cause fire or electrocution. Type of electrical shock or damage to your computer. WARNING! If you purchased your HP TouchSmart (select HP TouchSmart PC models only). Maintains your computer performance and resolve problems faster by unplugging the power cord from the equipment by using automated updates, onboard diagnostics, and...
Getting Started (For Select TouchSmart Models Only)
Page 8
... shortcuts to all of your favorite applications, folders, files, and Web pages. The HP TouchSmart PC is an interactive background that expands to the left and right. You can create magnets from some TouchSmart applications. ◦ Drag content from an application (photos, music, playlists, notes, ...(sold separately), and high quality speakers. Make a left and right of the screen. ◦ Access a submenu, by model. Select HP TouchSmart PC models can place on the Magic Canvas. You are content that you to spread out your applications and documents. 2 Features Features vary by...
... shortcuts to all of your favorite applications, folders, files, and Web pages. The HP TouchSmart PC is an interactive background that expands to the left and right. You can create magnets from some TouchSmart applications. ◦ Drag content from an application (photos, music, playlists, notes, ...(sold separately), and high quality speakers. Make a left and right of the screen. ◦ Access a submenu, by model. Select HP TouchSmart PC models can place on the Magic Canvas. You are content that you to spread out your applications and documents. 2 Features Features vary by...
Getting Started (For Select TouchSmart Models Only)
Page 14
Computer orientation Your HP TouchSmart PC can be tilted from the stand, within the range of -5 degrees to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your HP TouchSmart PC, refer to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only. For instructions on wall-mounting your computer ENWW
Computer orientation Your HP TouchSmart PC can be tilted from the stand, within the range of -5 degrees to the Wall-Mounting your HP TouchSmart user guide. 10 Chapter 3 Setting up your HP TouchSmart PC, refer to 30 degrees. If the computer is wall-mounted (select HP TouchSmart PC models only), it can be displayed in landscape orientation only. For instructions on wall-mounting your computer ENWW
Getting Started (For Select TouchSmart Models Only)
Page 15
... A/V source connector (audio out) (1) located at the bottom. CAUTION: When the system is in the background. ENWW Connecting a game console 11 Connecting a game console Select HP TouchSmart PC models only Some computer models allow you save and close all files before connecting the game console ports. To switch between full screen mode and...
... A/V source connector (audio out) (1) located at the bottom. CAUTION: When the system is in the background. ENWW Connecting a game console 11 Connecting a game console Select HP TouchSmart PC models only Some computer models allow you save and close all files before connecting the game console ports. To switch between full screen mode and...
Getting Started (For Select TouchSmart Models Only)
Page 16
Affects the volume of the following buttons will still affect PC mode: ● A/V - Mutes sound in gaming mode ● Mute - Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the computer as well, when changed in games and on ... on the remote 12 Chapter 3 Setting up your remote control to computer and opens Media Center ● Power - Switches between source modes: PC mode and gaming mode. Using the remote control in gaming mode Use the A/V source button on your computer ENWW Automatically switches back to toggle ...
Affects the volume of the following buttons will still affect PC mode: ● A/V - Mutes sound in gaming mode ● Mute - Return to PC mode from gaming mode To return to PC mode from gaming mode, choose from any one of the computer as well, when changed in games and on ... on the remote 12 Chapter 3 Setting up your remote control to computer and opens Media Center ● Power - Switches between source modes: PC mode and gaming mode. Using the remote control in gaming mode Use the A/V source button on your computer ENWW Automatically switches back to toggle ...
Getting Started (For Select TouchSmart Models Only)
Page 17
... tray, or by right-clicking on the right side of the application screen. Adjusting settings with onscreen display (game console models only) HP TouchSmart PCs with the touch of a button. ● An options screen lets you set display options, set transparency, and check for updates....button at the side of the computer. button in display mode; HP My Display TouchSmart Edition can close the Onscreen Display menu by tapping the ? Using Beats Audio™ Select HP TouchSmart PC models only ENWW HP My Display TouchSmart Edition 13 The + and ‒ buttons below the display ...
... tray, or by right-clicking on the right side of the application screen. Adjusting settings with onscreen display (game console models only) HP TouchSmart PCs with the touch of a button. ● An options screen lets you set display options, set transparency, and check for updates....button at the side of the computer. button in display mode; HP My Display TouchSmart Edition can close the Onscreen Display menu by tapping the ? Using Beats Audio™ Select HP TouchSmart PC models only ENWW HP My Display TouchSmart Edition 13 The + and ‒ buttons below the display ...