User Guide
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... 2 Care and maintenance Clean the scanner glass ...13 Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14 3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting information 16 1 Contents 1 How to use the scanner Where to get additional information 3 Accessibility...
... 2 Care and maintenance Clean the scanner glass ...13 Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14 3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting information 16 1 Contents 1 How to use the scanner Where to get additional information 3 Accessibility...
User Guide
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...in the Scan dialog box ...20 Scanner installation troubleshooting 20 Uninstall and reinstall the software 20 Check the cables ...21 4 Regulatory information and product specifications Scanner specifications ...22 Transparent materials adapter (...TMA) specifications 23 Environmental specifications 23 Recycle and restricted material information 23 Recycling ...23 Product restricted material 23 Disposal of Waste Equipment by Users in Private Households in the European Union .........24 5 Product support Accessibility ...25 HP Scanjet...
...in the Scan dialog box ...20 Scanner installation troubleshooting 20 Uninstall and reinstall the software 20 Check the cables ...21 4 Regulatory information and product specifications Scanner specifications ...22 Transparent materials adapter (...TMA) specifications 23 Environmental specifications 23 Recycle and restricted material information 23 Recycling ...23 Product restricted material 23 Disposal of Waste Equipment by Users in Private Households in the European Union .........24 5 Product support Accessibility ...25 HP Scanjet...
User Guide
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... scanning and copy functions • Access help and troubleshooting information • Access the HP Photosmart software to perform. Button Disable Utility To prevent buttons from the desktop icon or through HP Solution Center. To use the scanner Select the scanner, and then click Enable Buttons or Disable Buttons. HP Solution Center is displayed. 4. To start a scan...
... scanning and copy functions • Access help and troubleshooting information • Access the HP Photosmart software to perform. Button Disable Utility To prevent buttons from the desktop icon or through HP Solution Center. To use the scanner Select the scanner, and then click Enable Buttons or Disable Buttons. HP Solution Center is displayed. 4. To start a scan...
User Guide
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...USB symbol on , a problem might exist with the scanner and the transparent materials adapter (TMA). • Scanner initialization or hardware problems • Scanner operation problems • Slides, negatives, and TMA issues • Scanner installation troubleshooting Scanner initialization or hardware problems This section contains solutions for ... Close the HP Photosmart software, if it to a port on the back of the computer, move and the scanner lamp does not turn on your computer. If the carriage does not move it is connected to the scanner. Troubleshooting 15 If ...
...USB symbol on , a problem might exist with the scanner and the transparent materials adapter (TMA). • Scanner initialization or hardware problems • Scanner operation problems • Slides, negatives, and TMA issues • Scanner installation troubleshooting Scanner initialization or hardware problems This section contains solutions for ... Close the HP Photosmart software, if it to a port on the back of the computer, move and the scanner lamp does not turn on your computer. If the carriage does not move it is connected to the scanner. Troubleshooting 15 If ...
User Guide
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...step. 1. The Help system provides information about the scanner hardware as well as information about the HP Photosmart software and HP Scanning software. Scanner operation problems • Scanner will not turn it back on • Scanner does not scan right away • Buttons appear...cleaned 16 Troubleshooting Click Add or Remove Programs(in Windows Vista, the Programs and Features tool) and then select the HP Photosmart software. ClickAdd or Remove Programs (in Windows Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. A ...
...step. 1. The Help system provides information about the scanner hardware as well as information about the HP Photosmart software and HP Scanning software. Scanner operation problems • Scanner will not turn it back on • Scanner does not scan right away • Buttons appear...cleaned 16 Troubleshooting Click Add or Remove Programs(in Windows Vista, the Programs and Features tool) and then select the HP Photosmart software. ClickAdd or Remove Programs (in Windows Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. A ...
User Guide
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...contact with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can choose not to dry thoroughly before scanning another image. 18 Troubleshooting Reset the resolution to change the resolution. Use ...characters might be cleaned Clean the scanner glass under the following selections during scanner setup. Scanner glass needs to be set too high. If you use the Custom option when installing the software, you install the HP Scanning software during scanning: • HP Scanning (Select Document.) • ...
...contact with scanning documents or text (OCR) The scanner uses optical character recognition (OCR) to convert text on a page to text that you can choose not to dry thoroughly before scanning another image. 18 Troubleshooting Reset the resolution to change the resolution. Use ...characters might be cleaned Clean the scanner glass under the following selections during scanner setup. Scanner glass needs to be set too high. If you use the Custom option when installing the software, you install the HP Scanning software during scanning: • HP Scanning (Select Document.) • ...
User Guide
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...Adapter (TMA) is selected in the What are you scanning? Wait a few seconds to see Check the cables. 20 Troubleshooting Click Remove. 6. When you must have the HP Photosmart software CD. 1. Chapter 3 No light or only dim light is visible in the TMA after the software is connected... Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet 2710. 3. Click Remove. 4. Click Add or Remove Programs (in the TMA might not be recognized or the software not to launch correctly. Reconnect the scanner USB cable after selecting slides or negatives in the Scan dialog...
...Adapter (TMA) is selected in the What are you scanning? Wait a few seconds to see Check the cables. 20 Troubleshooting Click Remove. 6. When you must have the HP Photosmart software CD. 1. Chapter 3 No light or only dim light is visible in the TMA after the software is connected... Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet 2710. 3. Click Remove. 4. Click Add or Remove Programs (in the TMA might not be recognized or the software not to launch correctly. Reconnect the scanner USB cable after selecting slides or negatives in the Scan dialog...
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... back of the scanner. Another USB cable might not be compatible with the scanner. • Ensure that the USB cable is securely connected between the scanner and the computer. • Use the cable that was included with the scanner. For additional USB troubleshooting information, see www.hp.com/ support, ...between the TMA in the scanner lid and the scanner base. The TMA cable is connected between the scanner and a live electrical outlet or surge protector. • If the power cable is connected to find USB troubleshooting topics. After 60 seconds, turn the scanner back on and then ...
... back of the scanner. Another USB cable might not be compatible with the scanner. • Ensure that the USB cable is securely connected between the scanner and the computer. • Use the cable that was included with the scanner. For additional USB troubleshooting information, see www.hp.com/ support, ...between the TMA in the scanner lid and the scanner base. The TMA cable is connected between the scanner and a live electrical outlet or surge protector. • If the power cable is connected to find USB troubleshooting topics. After 60 seconds, turn the scanner back on and then ...
User Guide
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... driver updates for your product • Valuable product and troubleshooting information for the latest information. 4. HP online support is available online at www.hp.com/support or contact your point of purchase. Visit the HP online support at www.hp.com/support. 5. Post-warranty period After the limited warranty...to get the best from your point of purchase or check the HP Care Pack Services at www.hp.com/support. 6. Please consult the product documentation that came with the product. • Review the troubleshooting section or electronic Help of this manual/CD. • Review ...
... driver updates for your product • Valuable product and troubleshooting information for the latest information. 4. HP online support is available online at www.hp.com/support or contact your point of purchase. Visit the HP online support at www.hp.com/support. 5. Post-warranty period After the limited warranty...to get the best from your point of purchase or check the HP Care Pack Services at www.hp.com/support. 6. Please consult the product documentation that came with the product. • Review the troubleshooting section or electronic Help of this manual/CD. • Review ...
User Guide
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...Auto Correct Photos 7 B blurry images, troubleshoot 18 Button Disable Utility 4, 25 buttons, front panel about 4 scan from 5 settings 6 troubleshoot 17 C cables troubleshoot 21 Care Pack Services 28 clean scanner glass 13 TMA 13 color Auto Correct Photos 7 document scan options 8 copy from scanner glass ... guides 3 M mercury disposal 23 multiple picture scans 7 N negatives, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 O OCR troubleshoot 18 onscreen Help 3 operating environment specifications 23 order maintenance supplies 14 originals types of 7 P parts,...
...Auto Correct Photos 7 B blurry images, troubleshoot 18 Button Disable Utility 4, 25 buttons, front panel about 4 scan from 5 settings 6 troubleshoot 17 C cables troubleshoot 21 Care Pack Services 28 clean scanner glass 13 TMA 13 color Auto Correct Photos 7 document scan options 8 copy from scanner glass ... guides 3 M mercury disposal 23 multiple picture scans 7 N negatives, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 O OCR troubleshoot 18 onscreen Help 3 operating environment specifications 23 order maintenance supplies 14 originals types of 7 P parts,...
User Guide
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... scan slides or negatives 12 scan slides or negatives with HP Scanjet G4010 10 specifications 23 troubleshoot 19 TMA cable troubleshoot 21 transparent materials adapter (TMA) clean 13 crop images 12 models, scanner 10 scan slides or negatives with HP Scanjet G4010 10 specifications 23 troubleshoot 19 troubleshoot buttons 17 cables 21 customer support 25 fuzzy images 18 installation...
... scan slides or negatives 12 scan slides or negatives with HP Scanjet G4010 10 specifications 23 troubleshoot 19 TMA cable troubleshoot 21 transparent materials adapter (TMA) clean 13 crop images 12 models, scanner 10 scan slides or negatives with HP Scanjet G4010 10 specifications 23 troubleshoot 19 troubleshoot buttons 17 cables 21 customer support 25 fuzzy images 18 installation...