User's Manual
Page 4
... picture 14 Change scan settings 15 2 Care and maintenance 16 Clean the scanner glass 16 Clean the transparent materials adapter (TMA 16 3 Troubleshooting 17 Scanner installation or setup problems 17 Scanner initialization or hardware problems 18 4 Product support 20 Accessibility Web site 20 HP Scanjet Web site 20 Support process 20 5 Regulatory information and product specifications...
... picture 14 Change scan settings 15 2 Care and maintenance 16 Clean the scanner glass 16 Clean the transparent materials adapter (TMA 16 3 Troubleshooting 17 Scanner installation or setup problems 17 Scanner initialization or hardware problems 18 4 Product support 20 Accessibility Web site 20 HP Scanjet Web site 20 Support process 20 5 Regulatory information and product specifications...
User's Manual
Page 5
... scanning and copy functions ● Access help and troubleshooting information ● Access HP Image Zone to edit your scans ● Modify settings and preferences HP Image Zone is the program that came with your scanner. Note If the HP Solution Center icon is not available on the task ...you can be found in the Macintosh HP Image Zone software for the scanner, and then click on the desktop, click Start, click Programs (or All Programs), click HP, and then click HP Solution Center. 2 HP Scanjet 4800 series These icons open two programs for manipulating, ...
... scanning and copy functions ● Access help and troubleshooting information ● Access HP Image Zone to edit your scans ● Modify settings and preferences HP Image Zone is the program that came with your scanner. Note If the HP Solution Center icon is not available on the task ...you can be found in the Macintosh HP Image Zone software for the scanner, and then click on the desktop, click Start, click Programs (or All Programs), click HP, and then click HP Solution Center. 2 HP Scanjet 4800 series These icons open two programs for manipulating, ...
User's Manual
Page 20
...electrical outlet or surge protector. ● If the power cable is connected to a surge protector, ensure that corresponds to your scanner. To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically. Double-click Add/Remove Programs. Note In Windows XP,...or Remove Programs. 3. Note In Windows XP, click Control Panel on . ● Disconnect the power cable from the HP Web site. 3 Troubleshooting This section contains solutions for installation and setup problems. Uninstall and reinstall the software The problem might have either the...
...electrical outlet or surge protector. ● If the power cable is connected to a surge protector, ensure that corresponds to your scanner. To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically. Double-click Add/Remove Programs. Note In Windows XP,...or Remove Programs. 3. Note In Windows XP, click Control Panel on . ● Disconnect the power cable from the HP Web site. 3 Troubleshooting This section contains solutions for installation and setup problems. Uninstall and reinstall the software The problem might have either the...
User's Manual
Page 21
...and then use the search tool to find USB troubleshooting topics. For additional USB troubleshooting information, see www.hp.com/support, select your computer. Turn the computer off, wait 60 seconds, and then turn on the computer, in the back of the scanner correctly. If the cables are firmly connected to ...port on the computer if possible). ● Make sure that the cables are 18 HP Scanjet 4800 series Reconnect the cable that the USB cable is securely connected between the TMA in the scanner lid and the scanner base. ● Ensure the cable is good, the blue LED on the top ...
...and then use the search tool to find USB troubleshooting topics. For additional USB troubleshooting information, see www.hp.com/support, select your computer. Turn the computer off, wait 60 seconds, and then turn on the computer, in the back of the scanner correctly. If the cables are firmly connected to ...port on the computer if possible). ● Make sure that the cables are 18 HP Scanjet 4800 series Reconnect the cable that the USB cable is securely connected between the TMA in the scanner lid and the scanner base. ● Ensure the cable is good, the blue LED on the top ...
User's Manual
Page 22
... software. e. When you can use the onscreen Help to see Scan troubleshooting in Windows XP, click Start, and then click Control Panel). Choose the HP Image Zone software to the Help, open HP Solution Center, click Help, and then click HP Scanjet 4800 series scanner Help. User's Manual 19 If the problem continues, proceed with your...
... software. e. When you can use the onscreen Help to see Scan troubleshooting in Windows XP, click Start, and then click Control Panel). Choose the HP Image Zone software to the Help, open HP Solution Center, click Help, and then click HP Scanjet 4800 series scanner Help. User's Manual 19 If the problem continues, proceed with your...
User's Manual
Page 23
... consult the following steps in English only.) 3. 4 Product support Accessibility Web site Customers with HP via e-mail by going to www.hp.com/support. HP Scanjet Web site Visit www.hp.com for the software and scanner, including the Troubleshooting section. The HP Consumer Support Web site is available in the following languages: Dutch, English, French, German, Italian...
... consult the following steps in English only.) 3. 4 Product support Accessibility Web site Customers with HP via e-mail by going to www.hp.com/support. HP Scanjet Web site Visit www.hp.com for the software and scanner, including the Troubleshooting section. The HP Consumer Support Web site is available in the following languages: Dutch, English, French, German, Italian...