HP ScanJet N8420 Support and Manuals
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Popular HP ScanJet N8420 Manual Pages
Scanjet N8400 Setup and Support Guide - Page 5
... Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15
5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18
6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21
7 Regulatory information and product specifications...
Scanjet N8400 Setup and Support Guide - Page 10
... USB cable. NOTE: HP recommends using the scanner, press the Power Save ( ) button on page 2. Use the power cable to connect the scanner to the scanner.
6
HP Scanjet N8400 series Press the Power switch on the back of the scanner to use the Power switch on position. See "Install the software" on the scanner front panel to put the scanner in Where to the...
Scanjet N8400 Setup and Support Guide - Page 21
... of the front panel buttons.
Verify that they are securely
attached to the scanner. 4. For more information, see the HP Scanjet N8400 series Setup and Support Guide.
3. For more help, see Contact HP Support. Remove the paper from the document feeder. 2. English
(continued) Scanner Error Message Duplex Error
Multipick Error (Erro de alimentação)
01 02 03 04
05 06 07...
Scanjet N8400 Setup and Support Guide - Page 22
... the back of the following : 1. For
more information, see one of the scanner is properly connected to the scanner. Disconnect the power cable from the scanner. 2. Wait 60 seconds. 3. Troubleshoot the USB connection:
18
HP Scanjet N8400 series Chapter 5
Scanner does not work after installation
If the scanner does not work after verifying the above items, try the following messages...
Scanjet N8400 Setup and Support Guide - Page 25
...statement
HP Scanjet N8400 series scanner
Model
N8420 N8460
Asia/Pacific
1 year 1 year
Americas
1 year 1 year
Europe/Middle East/ Africa
1 year
3 years
1. HP warrants to execute its programming instructions after the date of purchase, for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you that HP hardware, accessories, and supplies...
Scanjet N8400 Setup and Support Guide - Page 27
... Scanner specifications
Name
Description
Scanner type
Flatbed with automatic document feeder (ADF)
Size
625 mm x 415 mm x 265 mm (24.61 x 16.34 x 10.43 inches)
Weight
15 kg (33 lb)
Scanning element Charge-coupled device (CCD)
Interface
USB 2.0 high speed (compatible with USB 1.1)
Optical resolution 600 x 600 dpi hardware
AC power
100-240V~, 50...
Scanjet N8400 User Guide - Page 7
... override these buttons have no effect. You can set a quick start button to start scanning with specific HP Smart Document Scan profiles, such as: • Scan a document to a searchable PDF • Send a scan directly to an e-mail program • Scan a document for editable text
NOTE: Use the HP Scanner Tools Utility, available from the Tools ( ) button...
Scanjet N8400 User Guide - Page 11
... the scanner front panel. Open the HP Scanner Tools Utility. 2. Accessibility
9 To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, how to assign functionality to quick start buttons, and how to the C:\Program Files\Common Files\Hewlett-Packard
\Scanjet\N8400 directory. 2.
Technical Resources Visit www.hp.com/support for...
Scanjet N8400 User Guide - Page 14
...HP, point to Scanjet, and then click HP Smart Document Scan Software.
2. Select a profile, and then click Scan.
Make sure the paper guides touch the edges of the selected profile is displayed below the list.
3. Follow the onscreen instructions... support, see the HP Smart Document Scan Software Help.
12
Scan and Copy Scan from the scanner front panel buttons
To scan from the scanner ...
Scanjet N8400 User Guide - Page 27
...; Scanner error messages • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Automatic document feeder (ADF) problems • Contact HP Support
For additional troubleshooting, see Where to a scanner error message, see Clear jams from the ADF in the Troubleshooting section.
For instructions, see...
Scanjet N8400 User Guide - Page 29
... that came with the scanner. For more information, see Contact HP Support. For more information, see Contact HP Support. (continued) Scanner Error Message 04
05 06 07
Recovery Process
Follow these steps: 1. For more information, see Check the cables.
2. For more help, see the HP Scanjet N8400 series Setup and Support Guide.
3.
Press the Power Save button to the computer...
Scanjet N8400 User Guide - Page 30
... following :
• The scanner power switch might be turned off the scanner, wait 60 seconds, and then turn on • Scanner lamp stays on when you insert the CD, an installation dialog box launches automatically. Chapter 5
Scanner has stopped working . Use the Add/Remove tool (in the HP Scanner Tools Utility.
28
Troubleshooting If the problem persists, proceed with your...
Scanjet N8400 User Guide - Page 33
... to see the HP Scanner Tools Utility help. Turn off the scanner, wait 30 seconds, and then turn the scanner back on the computer, an unexpected program might be disabled outside of the HP scanning
software. Try the following procedure: a. Examine the buttons setting for your computer. 5.
Verify that the USB cable and the power supply are not...
Scanjet N8400 User Guide - Page 41
... 18 HP Scanner Tools Utility Maintenance tab 17 replace feed roller 23
media jams, ADF 33 Misfeed (Multipick) Detection
feature 37
N
number of copies select 10
O
OCR 3 onscreen help 8 order
feed roller replacement 23
P
page management 3 pages out of order 29 paper jams, ADF 33 paper path
clean 18 parts
order 23 Power Save mode 6 power-on, troubleshoot 28...
Scanjet N8400 User Guide - Page 42
... 30 from HP Smart Document Scan Software 12 from other programs 13 select profiles 10 with one button press 13
scan profiles troubleshoot 31
scanner lamp, troubleshoot 29 power-on, troubleshoot 28
scanner glass place original 11
scanner glass, clean 17 scanner lamp
troubleshoot 6 screen reader 9 separation pad
replace 23 Setup and Support Guide 8 skewed pages, troubleshoot 32 software
features...
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