Resolving Start Up and No Boot Problems Checklist
Page 1
... original components Remove memory modules and replace one-at least 15 seconds. 3. If there is no battery or AC power at the notebook, contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods...fails to the notebook. HP Notebook PCs - Connect a different AC power adapter and remove battery. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for technical assistance. Check AC adapter wiring and power connection to startup or boot, and displays a black screen Usually occurs if...
... original components Remove memory modules and replace one-at least 15 seconds. 3. If there is no battery or AC power at the notebook, contact HP for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods...fails to the notebook. HP Notebook PCs - Connect a different AC power adapter and remove battery. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for technical assistance. Check AC adapter wiring and power connection to startup or boot, and displays a black screen Usually occurs if...
Resolving Start Up and No Boot Problems Checklist
Page 2
... and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue...HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message May be able to start in BIOS mode and run in Safe mode to restart the PC after an error message can usually bypass the error and the PC...
... and hard drive diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue...HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message May be able to start in BIOS mode and run in Safe mode to restart the PC after an error message can usually bypass the error and the PC...