Maintenance and Service Guide
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Maintenance and Service Guide OMEN X by HP 15 Laptop PC
Maintenance and Service Guide OMEN X by HP 15 Laptop PC
Maintenance and Service Guide
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... side ...5 Left side ...6 Display ...7 Keyboard area ...8 Touchpad ...8 Lights ...9 Power button and second screen ...10 Special keys ...11 Bottom ...12 Labels ...13 HP OMEN Command Center ...14 Using the second screen ...15 3 Illustrated parts catalog ...16 Computer major components ...16 Cables ...18 Display assembly subcomponents ...19 Miscellaneous parts ...20 4 Removal and replacement procedures preliminary...
... side ...5 Left side ...6 Display ...7 Keyboard area ...8 Touchpad ...8 Lights ...9 Power button and second screen ...10 Special keys ...11 Bottom ...12 Labels ...13 HP OMEN Command Center ...14 Using the second screen ...15 3 Illustrated parts catalog ...16 Computer major components ...16 Cables ...18 Display assembly subcomponents ...19 Miscellaneous parts ...20 4 Removal and replacement procedures preliminary...
Maintenance and Service Guide
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...(2.6 mm), narrow bezel, 72% NTSC; 1 Product description Table 1-1 Product components and their descriptions Category Description Product Name OMEN X by HP 15 Laptop PC Model numbers: 15-dq0000 - 15-dq0999, 15t-dq000 Processor Intel® Core™ i9-9880H (2.3 GHz, turbo up to 4.8 GHz, 2666 MHz ... six core, 45 W) Graphics Discrete graphics NVIDIA® GeForce® GTX 2080 with HDCP 2.2 capability Display panel Primary display (16:9 Ultra Wide Aspect Ratio) 15.6 in the following configurations: ● 32 GB (16 GB × 2) ● 24 GB (16 GB × 1 + 8 GB × 1)...
...(2.6 mm), narrow bezel, 72% NTSC; 1 Product description Table 1-1 Product components and their descriptions Category Description Product Name OMEN X by HP 15 Laptop PC Model numbers: 15-dq0000 - 15-dq0999, 15t-dq000 Processor Intel® Core™ i9-9880H (2.3 GHz, turbo up to 4.8 GHz, 2666 MHz ... six core, 45 W) Graphics Discrete graphics NVIDIA® GeForce® GTX 2080 with HDCP 2.2 capability Display panel Primary display (16:9 Ultra Wide Aspect Ratio) 15.6 in the following configurations: ● 32 GB (16 GB × 2) ● 24 GB (16 GB × 1 + 8 GB × 1)...
Maintenance and Service Guide
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... down for at least 5 seconds to turn off , press the button to turn on the computer. ● When the computer is on page 15. 10 Chapter 2 Getting to know your power options: (2) Second screen ▲ Right-click the Power icon , and then select Power Options..... To learn more information, see your computer Offers multiple display scenarios that allow you to play multiscreen games, open applications, optimize performance with OMEN Command Center, play music, stream videos, and chat. Power button and second screen Table 2-6 Power button and second screen and their descriptions...
... down for at least 5 seconds to turn off , press the button to turn on the computer. ● When the computer is on page 15. 10 Chapter 2 Getting to know your power options: (2) Second screen ▲ Right-click the Power icon , and then select Power Options..... To learn more information, see your computer Offers multiple display scenarios that allow you to play multiscreen games, open applications, optimize performance with OMEN Command Center, play music, stream videos, and chat. Power button and second screen Table 2-6 Power button and second screen and their descriptions...
Maintenance and Service Guide
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...between the screens. To navigate the second screen: ▲ Touch the second screen directly using touch gestures. Using the second screen 15 NOTE: To turn the second screen touch gestures off and on the keyboard. Select the content and use the touchpad or optional ... multi-display games, including game playback and live stream game walkthroughs and tutorials. ● Play music, stream videos, and chat. ● Display OMEN Command Center and view system vitals and make changes. ● Open additional applications. ● View the virtual numeric keypad. The second screen allows ...
...between the screens. To navigate the second screen: ▲ Touch the second screen directly using touch gestures. Using the second screen 15 NOTE: To turn the second screen touch gestures off and on the keyboard. Select the content and use the touchpad or optional ... multi-display games, including game playback and live stream game walkthroughs and tutorials. ● Play music, stream videos, and chat. ● Display OMEN Command Center and view system vitals and make changes. ● Open additional applications. ● View the virtual numeric keypad. The second screen allows ...
Maintenance and Service Guide
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...-9750H processor and 8 GB of discrete graphics memory (GeForce GTX 2080) Intel Core i7-9750H processor and 8 GB of discrete graphics memory (GeForce GTX 2070) (15) Second display (16) Bottom cover (includes thermal pad) Spare part number L57037-601 L57038-601 L57036-601 L57028-001 L57010-001 Cables Table 3-2 Cables and...
...-9750H processor and 8 GB of discrete graphics memory (GeForce GTX 2080) Intel Core i7-9750H processor and 8 GB of discrete graphics memory (GeForce GTX 2070) (15) Second display (16) Bottom cover (includes thermal pad) Spare part number L57037-601 L57038-601 L57036-601 L57028-001 L57010-001 Cables Table 3-2 Cables and...
Maintenance and Service Guide
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... when touching a sensitive component or assembly. Circuitry design and structure determine the degree of bench worker Removing DIPs from plastic tube 7,500 V 3,000 V 400 V 400 V 15,000 V 5,000 V 800 V 700 V Removing DIPs from vinyl tray Removing DIPs from Styrofoam Removing bubble pack from their electrostatic-safe containers until they arrive at...
... when touching a sensitive component or assembly. Circuitry design and structure determine the degree of bench worker Removing DIPs from plastic tube 7,500 V 3,000 V 400 V 400 V 15,000 V 5,000 V 800 V 700 V Removing DIPs from vinyl tray Removing DIPs from Styrofoam Removing bubble pack from their electrostatic-safe containers until they arrive at...
Maintenance and Service Guide
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... or floor mats with most types of 1 MΩ ±10% resistance in protective packaging or conductive foam. Recommended materials and equipment HP recommends the following materials and equipment to the work area free of 1 MΩ ±10% resistance between the operator and ground..... Table 4-2 Static shielding protection levels Static shielding protection levels Method Antistatic plastic Carbon-loaded plastic Metallized laminate Voltage 1,500 7,500 15,000 Grounding the work area To prevent static damage at static-free work areas. ● Turn off power and input signals ...
... or floor mats with most types of 1 MΩ ±10% resistance in protective packaging or conductive foam. Recommended materials and equipment HP recommends the following materials and equipment to the work area free of 1 MΩ ±10% resistance between the operator and ground..... Table 4-2 Static shielding protection levels Static shielding protection levels Method Antistatic plastic Carbon-loaded plastic Metallized laminate Voltage 1,500 7,500 15,000 Grounding the work area To prevent static damage at static-free work areas. ● Turn off power and input signals ...
Maintenance and Service Guide
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... 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The...
... 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The...
Maintenance and Service Guide
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... size. The flexible cord must be on each element. 3. The flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration. 4. The wall plug must be Type HVCTF 3-conductor, 1.25 mm...conductor, 0.75 mm² conductor size. The flexible cord must bear a "T" mark and registration number in accordance with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. The appliance coupler, flexible cord, and wall plug must be a two-pole grounding type with UL and CSA...
... size. The flexible cord must be on each element. 3. The flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration. 4. The wall plug must be Type HVCTF 3-conductor, 1.25 mm...conductor, 0.75 mm² conductor size. The flexible cord must bear a "T" mark and registration number in accordance with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. The appliance coupler, flexible cord, and wall plug must be a two-pole grounding type with UL and CSA...
Maintenance and Service Guide
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...11 second screen brightness control key, identifying 11 Second screen touch gestures light, identifying 9 second screen, identifying 10 second screen, using 15 security, product description 3 serial number, computer 13 service labels, locating 13 serviceability, product description 4 solid-state drive removal 29 spare ... numbers 41 system restore point, creating 67 T thermal material 31 thermal shield removal 45 spare part number 45 Thunderbolt port with HP Sleep and Charge, identifying USB Type-C 5 touchpad buttons identifying 8 touchpad cable removal 47 spare part number 17, 47 touchpad cable...
...11 second screen brightness control key, identifying 11 Second screen touch gestures light, identifying 9 second screen, identifying 10 second screen, using 15 security, product description 3 serial number, computer 13 service labels, locating 13 serviceability, product description 4 solid-state drive removal 29 spare ... numbers 41 system restore point, creating 67 T thermal material 31 thermal shield removal 45 spare part number 45 Thunderbolt port with HP Sleep and Charge, identifying USB Type-C 5 touchpad buttons identifying 8 touchpad cable removal 47 spare part number 17, 47 touchpad cable...
User Guide
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... TouchPad ...7 Lights ...8 Power button and second screen ...9 Special keys ...10 Action keys ...11 Bottom ...12 Labels ...13 HP OMEN Command Center ...14 Using the second screen ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ......16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 17 Using ...
... TouchPad ...7 Lights ...8 Power button and second screen ...9 Special keys ...10 Action keys ...11 Bottom ...12 Labels ...13 HP OMEN Command Center ...14 Using the second screen ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ......16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 17 Using ...
User Guide
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... you to play multiscreen games, open applications, optimize performance with OMEN Command Center, play music, stream videos, and chat. CAUTION: Pressing and holding down for at least 5 seconds to turn on the computer. ● When the computer is on page 15. If the computer has stopped responding and shutdown procedures are ineffective...
... you to play multiscreen games, open applications, optimize performance with OMEN Command Center, play music, stream videos, and chat. CAUTION: Pressing and holding down for at least 5 seconds to turn on the computer. ● When the computer is on page 15. If the computer has stopped responding and shutdown procedures are ineffective...
User Guide
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NOTE: To turn the second screen touch gestures off and on page 26. Using the second screen 15 For more information, see Navigating the screen on , press fn+f12. Using the second screen Your computer includes a second touch screen located on ...● Play multi-display games, including game playback and live stream game walkthroughs and tutorials. ● Play music, stream videos, and chat. ● Display OMEN Command Center and view system vitals and make changes. ● Open additional applications. ● View the virtual numeric keypad. To navigate the second screen: ▲...
NOTE: To turn the second screen touch gestures off and on page 26. Using the second screen 15 For more information, see Navigating the screen on , press fn+f12. Using the second screen Your computer includes a second touch screen located on ...● Play multi-display games, including game playback and live stream game walkthroughs and tutorials. ● Play music, stream videos, and chat. ● Display OMEN Command Center and view system vitals and make changes. ● Open additional applications. ● View the virtual numeric keypad. To navigate the second screen: ▲...
User Guide
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... AC power source must be supplied by an AC or a DC power source. Operating voltage and current varies by HP for use with the computer. The computer can be rated at 100-240 V, 50-60 Hz. Table 12-1 DC... power specifications Input power Rating Operating voltage and current DC plug of external HP power supply (select products only) 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 3.75 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc @ 3.75 A / 15 V dc @ 3 A / 20 V dc @ 2.25 A - 45 W USB-C 5 V dc @ 3...
... AC power source must be supplied by an AC or a DC power source. Operating voltage and current varies by HP for use with the computer. The computer can be rated at 100-240 V, 50-60 Hz. Table 12-1 DC... power specifications Input power Rating Operating voltage and current DC plug of external HP power supply (select products only) 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 3.75 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc @ 3.75 A / 15 V dc @ 3 A / 20 V dc @ 2.25 A - 45 W USB-C 5 V dc @ 3...
User Guide
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Operating environment Table 12-2 Operating environment specifications Factor Metric Temperature Operating 5°C to 35°C Nonoperating -20°C to 60°C Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m Nonoperating -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft Operating environment 55
Operating environment Table 12-2 Operating environment specifications Factor Metric Temperature Operating 5°C to 35°C Nonoperating -20°C to 60°C Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m Nonoperating -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft Operating environment 55
User Guide
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... securing 44 WLAN antennas, identifying 6 WLAN device 14 66 Index C 22 touch screen gestures one-finger slide 30 TouchPad using 15 Section 508 accessibility standards 59, 60 security cable, installing 44 serial number, computer 13 service labels, locating 13 Setup Utility ... 37 locating 3 software installed locating 3 software updates, installing 44 sound. regulatory information regulatory label 14 wireless certification labels 14 Remote HP PC Hardware Diagnostics UEFI settings customizing 50 using 50 resources, accessibility 62 restoring 52 right side components 4 RJ-45 (network) jack...
... securing 44 WLAN antennas, identifying 6 WLAN device 14 66 Index C 22 touch screen gestures one-finger slide 30 TouchPad using 15 Section 508 accessibility standards 59, 60 security cable, installing 44 serial number, computer 13 service labels, locating 13 Setup Utility ... 37 locating 3 software installed locating 3 software updates, installing 44 sound. regulatory information regulatory label 14 wireless certification labels 14 Remote HP PC Hardware Diagnostics UEFI settings customizing 50 using 50 resources, accessibility 62 restoring 52 right side components 4 RJ-45 (network) jack...
