Setup and Support Guide
Page 21
... scanning software If checking the scanner cable connections did not solve the problem, the problem might involve the USB hub or docking station. Try uninstalling and then reinstalling the scanning software. 1. Windows XP: Click Start, and then click Control Panel. - Windows 2000: Click Start, point to the computer. Select HP Scanjet N6010 Divers and Tools, and...
... scanning software If checking the scanner cable connections did not solve the problem, the problem might involve the USB hub or docking station. Try uninstalling and then reinstalling the scanning software. 1. Windows XP: Click Start, and then click Control Panel. - Windows 2000: Click Start, point to the computer. Select HP Scanjet N6010 Divers and Tools, and...
Setup and Support Guide
Page 22
...be disabled. If the problem persists, the buttons might be disabled in the Scanner Tools Utility. For instructions, see Where to an electrical outlet, turn the scanner back on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner b. Scanner buttons are not working . Ensure that the USB cable and the power supply... not selected. • Windows XP: Ensure the Take No Action option is associated with the scanner hardware or software, see Scanner Tools Utility help on the scanner, and then use the USB cable to connect the scanner to see Scanner Tools Utility help on page...
...be disabled. If the problem persists, the buttons might be disabled in the Scanner Tools Utility. For instructions, see Where to an electrical outlet, turn the scanner back on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner b. Scanner buttons are not working . Ensure that the USB cable and the power supply... not selected. • Windows XP: Ensure the Take No Action option is associated with the scanner hardware or software, see Scanner Tools Utility help on the scanner, and then use the USB cable to connect the scanner to see Scanner Tools Utility help on page...