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HP StorageWorks 70 Modular Smart Array Enclosure maintenance and service guide (434895-003, March 2007) - Page 6
About this guide
This maintenance and service guide provides information to help you: • Service the HP StorageWorks 70 Modular Smart Array Enclosure (MSA70) • Troubleshoot the MSA70
About this guide topics include: • Intended audience • Prerequisites • Document conventions and symbols • HP technical support • Subscription service • HP websites ...
HP StorageWorks 70 Modular Smart Array Enclosure maintenance and service guide (434895-003, March 2007) - Page 20
... labor costs of this service. For parts only warranty service, CSR part replacement is next business day. Parts have a nine-character component number on warranty service, see the HP website: http://www.hp.com/go/selfrepair. Replacement instructions are identified as , or later than the number on the HP website.
If you request HP to replace these
parts, you will be charged...
HP StorageWorks 70 Modular Smart Array Enclosure maintenance and service guide (434895-003, March 2007) - Page 62
... front UID module 35 hard drive blanks 27 hard drives 29 I/O module 33 midplane 46 power on/off module 36 power supply 31 power UID module 39 riser board 43 riser board 43 installing 45 removing 43
S
specifications 11 enclosure 11 environmental 11
subscription service 8 supported cables 12 system components 9
T
technical support 7 tools 18
diagnostic 18 management...
HP StorageWorks 60 Modular Smart Array Enclosure Setup Poster (405959-402, November 2006) - Page 1
... errors or omissions contained herein. Connect the power cords to the storage enclosure user guide.
3 Installing servers
Install the servers in ) SAS cable ships standard with all components of a particular component might be liable for shipping:
IMPORTANT: Use of regulatory compliance certifications and identification, this series number.
For storage enclosure-specific information...
HP StorageWorks 70 Modular Smart Array Enclosure setup poster (434894-001, February 2007) - Page 1
.... HP assumes you are coupled together in a single rack, see the corresponding statement in products with hazardous energy levels. Part number: 434894-001 First edition: February 2007
434894-001
Audience assumptions
This document is a single-rack installation.
• The racks are qualified in the servicing of computer equipment and trained in recognizing hazards in the user guide...
HP StorageWorks 70 Modular Smart Array Enclosure setup poster (434894-001, February 2007) - Page 2
...1
Server
2
SAS cable
3
SAS cable
4
MSA Enclosure 1
5
MSA Enclosure 2
* Only an MSA70 enclosure can also update the firmware on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP SIM and ACU. To reduce the risk of storage enclosures.
See the user guide for the first time, be cascaded with 3-Gb connectors. • Always be sure...
HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434893-003, February 2010) - Page 4
... disk drive failures 38
7 Support and other resources 41
Contacting HP ...41 Before you contact HP ...41 HP contact information ...41 Subscription service ...41 Documentation feedback ...42
Related information ...42 Websites ...42
Document conventions and symbols 42 Customer self repair ...43 Rack stability ...43
A Regulatory compliance notices 45
Regulatory compliance identification numbers...
HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434893-003, February 2010) - Page 13
... area for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:... • Leave minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave minimum clearance of 76.2 cm (30 in) behind the rack. • Leave minimum clearance of the rack to -back airflow and cooling.
70 Modular Smart Array User Guide...
HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434893-003, February 2010) - Page 29
...: • Updating controller or controller enclosure firmware or drivers. For support information, see "Updating disk enclosure firmware" on page 32. • Configuring the disk enclosure and its storage.
• Creating the logical storage units (LUNs). • Entering global controller settings, such as setting the read/write cache ratio, setting the re- Instructions are supported for use...
HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434893-003, February 2010) - Page 38
... is illuminated.
38 Troubleshooting Handling disk drive failures
If the controller was assigned. • Logical Drive Failed: If you do not replace the failed drive, the only option, using ACU, is to the logical drive that is operating, but a failed drive has not been replaced. ACU shows the logical drives as FAILED. Failed drives or interim recovery mode
If a drive fails and hardware...
HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434893-003, February 2010) - Page 41
...:
nl
http://www.hp.com/go/e-updates. 7 Support and other resources
Contacting HP
Before you contact HP
Be sure to have purchased a Care Pack (service upgrade), call or contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error message • Add...
HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434893-003, February 2010) - Page 43
...; In multiple-rack installations, fasten racks together securely. • Extend only one component
is extended.
70 Modular Smart Array User Guide 43
CAUTION: Indicates that failure to follow directions could result in damage to repair your StorageWorks product. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can become unstable if...
HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434893-003, February 2010) - Page 59
... text, 42
T
technical support HP, 41 service locator website, 42
temperature requirements, 14 text symbols, 42 troubleshooting, 33 troubleshooting disk drives, 9
U
utilities, supported, 29
V
verifying the status of disk enclosure, 27
W
warnings rack stability, 43
warnings, rack, 15 websites
customer self repair, 43 HP , HP Subscriber's Choice for Business, 41
70 Modular Smart Array User Guide 59
HP StorageWorks 60/70 Modular Smart Array Enclosure Firmware v2.28 Release Notes (536920-006, May 2011) - Page 6
... Component files to complete the firmware update.
Boot the server from the HP Support and Drivers download page (http://www.hp.com/ support. 2. Follow HP Smart Update Manager on using the Firmware Maintenance CD to install firmware updates,
see the HP ProLiant Firmware Maintenance CD User Guide.
6 Installation instructions NOTE: • Installation will take approximately 8 to 10...
HP StorageWorks 70 Modular Storage Array Setup Poster (434894-001, February 2007) - Page 4
... Storage Enclosure user guide on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP SIM and ACU. html. To power up the servers. Wait and observe the system power LED and fan modules. ADU allows you to view the box ID number. See "Smart Components for the host controller and hard drives, but not the MSA70. Power up...
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