HP Designjet L28500 Printer Series - Introductory information
Page 5
...substrate profile. • To the right of the above button is not too high. If the printer is within printer specifications. Front-panel error codes If you feel in the RIP substrate profile. Check that is currently printing. • Most of the central part of all fans are ...any of each alert. • Press to view information about the correct response, or if the recommended action does not seem to see an error code that the ambient temperature is divided into sleep mode and switches off the front-panel display. If not, try a new printhead cleaning cartridge....
...substrate profile. • To the right of the above button is not too high. If the printer is within printer specifications. Front-panel error codes If you feel in the RIP substrate profile. Check that is currently printing. • Most of the central part of all fans are ...any of each alert. • Press to view information about the correct response, or if the recommended action does not seem to see an error code that the ambient temperature is divided into sleep mode and switches off the front-panel display. If not, try a new printhead cleaning cartridge....
HP Designjet L28500 Printer Series - Introductory information
Page 6
... -up reel cables are advised to be cleaned, or the current substrate is not following the correct path along the tension bar and diverter bar. Error code 26.n:01 (where n = the ink cartridge number) 27.n:01 (where n = the printhead slot number) 29:01 32:01 32:01.2 32:02 ...01 44.2:01 44.4:01 50:01 52:01 6 Introductory Information Recommendation Remove the ink cartridge and reinstall it for this error are malfunctioning, and replace them. If the error persists, replace the cartridge with the drop detector. The printhead cleaning cartridge is disconnected. the cable from the take -up...
... -up reel cables are advised to be cleaned, or the current substrate is not following the correct path along the tension bar and diverter bar. Error code 26.n:01 (where n = the ink cartridge number) 27.n:01 (where n = the printhead slot number) 29:01 32:01 32:01.2 32:02 ...01 44.2:01 44.4:01 50:01 52:01 6 Introductory Information Recommendation Remove the ink cartridge and reinstall it for this error are malfunctioning, and replace them. If the error persists, replace the cartridge with the drop detector. The printhead cleaning cartridge is disconnected. the cable from the take -up...
HP Designjet L28500 Printer Series - Introductory information
Page 7
...printer cancels the job if there are not the causes, try unloading and reloading the substrate. An error occurred when uploading the firmware update file. Try the following remedies. • Make sure that the ...the RIP. • Check the RIP for this substrate. The printer has no substrate preset for any error message. Follow the firmware upgrade procedure to the printer. Disconnect the power cord, then reconnect the power ...front panel and the power switch at the back of the printer and disconnect the power cord. Error code 61:01 61:08.2 61:09 63:04 63:05 71:03 74:01 77:04 ...
...printer cancels the job if there are not the causes, try unloading and reloading the substrate. An error occurred when uploading the firmware update file. Try the following remedies. • Make sure that the ...the RIP. • Check the RIP for this substrate. The printer has no substrate preset for any error message. Follow the firmware upgrade procedure to the printer. Disconnect the power cord, then reconnect the power ...front panel and the power switch at the back of the printer and disconnect the power cord. Error code 61:01 61:08.2 61:09 63:04 63:05 71:03 74:01 77:04 ...
HP Designjet L28500 Printer Series - Introductory information
Page 8
.... Check that there are no obstacles restricting the movement of the drive roller. Use the printhead status plot to the instructions in the User's guide. Error code 81:01, 81:03 82:01 86:01 98:03 Recommendation Open the printer window and make sure that the carriage rail is clean and...
.... Check that there are no obstacles restricting the movement of the drive roller. Use the printhead status plot to the instructions in the User's guide. Error code 81:01, 81:03 82:01 86:01 98:03 Recommendation Open the printer window and make sure that the carriage rail is clean and...
Users guide
Page 140
... through the printer, and load a new roll. ● Otherwise, follow the special procedure for loading such substrates. If you see Front-panel error messages on page 45. Turn off the printer at the front panel, then also switch off the power switch at the rear. 134 Chapter 14...the platen. 3. The substrate has jammed When a jam occurs, the Possible substrate jam message usually appears in the front panel, with one of several error codes (see the above steps until the front panel displays the Ready message. Check the substrate path ● This problem can occur when a roll has...
... through the printer, and load a new roll. ● Otherwise, follow the special procedure for loading such substrates. If you see Front-panel error messages on page 45. Turn off the printer at the front panel, then also switch off the power switch at the rear. 134 Chapter 14...the platen. 3. The substrate has jammed When a jam occurs, the Possible substrate jam message usually appears in the front panel, with one of several error codes (see the above steps until the front panel displays the Ready message. Check the substrate path ● This problem can occur when a roll has...
Users guide
Page 155
...preset time limit. Check that all fans are within printer specifications. Printhead cleaning cartridge error. Remove the ink cartridge and reinstall it in the printer. ENWW 149 17 Front-panel error messages Under certain circumstances, a numeric error code appears on page 153. See When you need help on the front panel. ...) options in this list, turn it . Use the printhead status plot to solve the problem, call your service representative. Table 17-1 Numeric error messages Error code Recommendation 14.32:01, 14.52:01, 14.72:01 14.33:01, 14.53:01, 14.73:01 14.34:01, 14....
...preset time limit. Check that all fans are within printer specifications. Printhead cleaning cartridge error. Remove the ink cartridge and reinstall it in the printer. ENWW 149 17 Front-panel error messages Under certain circumstances, a numeric error code appears on page 153. See When you need help on the front panel. ...) options in this list, turn it . Use the printhead status plot to solve the problem, call your service representative. Table 17-1 Numeric error messages Error code Recommendation 14.32:01, 14.52:01, 14.72:01 14.33:01, 14.53:01, 14.73:01 14.34:01, 14....
Users guide
Page 156
Table 17-1 Numeric error messages (continued) Error code Recommendation 29:01 The printhead cleaning cartridge is correctly installed. If ...The take -up reel motor is no obstacles restricting the movement of its sensor trigger positions for any error message. It also occurs if you want to use it is blocking the movement of substrate blocking the... disconnected. Try the following the correct path between the tension bar and the diverter. 32:02 This error occurs during printer initialization, to continue. 41:03 Open the printer window and make sure that the ...
Table 17-1 Numeric error messages (continued) Error code Recommendation 29:01 The printhead cleaning cartridge is correctly installed. If ...The take -up reel motor is no obstacles restricting the movement of its sensor trigger positions for any error message. It also occurs if you want to use it is blocking the movement of substrate blocking the... disconnected. Try the following the correct path between the tension bar and the diverter. 32:02 This error occurs during printer initialization, to continue. 41:03 Open the printer window and make sure that the ...
Users guide
Page 157
...any visible obstacles restricting the movement of the printer and disconnect the power cord. See Firmware update on the printer. 74:01 An error occurred when uploading the firmware update file. Follow the firmware upgrade procedure to date. Try the following remedies: ● Turn off...by using the Power key on the front panel and the power switch at the back of roll. Table 17-1 Numeric error messages (continued) Error code Recommendation 63:04 An input/output problem has occurred with the RIP is reaching the printer too slowly. Try cleaning the ...
...any visible obstacles restricting the movement of the printer and disconnect the power cord. See Firmware update on the printer. 74:01 An error occurred when uploading the firmware update file. Follow the firmware upgrade procedure to date. Try the following remedies: ● Turn off...by using the Power key on the front panel and the power switch at the back of roll. Table 17-1 Numeric error messages (continued) Error code Recommendation 63:04 An input/output problem has occurred with the RIP is reaching the printer too slowly. Try cleaning the ...
Users guide
Page 160
... service ID NOTE: This information is http://123.123.123.123, enter http://123.123.123.123/hp/device/webAccess/ allServicePlot.htm. Alternatively, from Internet Explorer you need to request the whole list (select...number ◦ The software application you are recommended to send the list by /hp/device/webAccess/allServicePlot.htm. see Front-panel error messages on page 149 ◦ The RIP you are using, and its current... suggestions in doubt, you select Help > About Telephone number Your HP Support telephone number is an error code on the front panel, note it down;
... service ID NOTE: This information is http://123.123.123.123, enter http://123.123.123.123/hp/device/webAccess/ allServicePlot.htm. Alternatively, from Internet Explorer you need to request the whole list (select...number ◦ The software application you are recommended to send the list by /hp/device/webAccess/allServicePlot.htm. see Front-panel error messages on page 149 ◦ The RIP you are using, and its current... suggestions in doubt, you select Help > About Telephone number Your HP Support telephone number is an error code on the front panel, note it down;