Setup and Support Guide
Page 14
.... Click Remove. 6. Choose the HP Photosmart software to Applications/Hewlett-Packard and open HP Uninstaller. Note You must have administrative privileges in Windows XP, this is called Add or Remove Programs) and then select HP Scanjet G4000 series. 3. Select the G4000...that came with your scanner. Try uninstalling and then reinstalling the HP Scanning software. 3 Scanner installation troubleshooting This section contains solutions for installation and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be ...
.... Click Remove. 6. Choose the HP Photosmart software to Applications/Hewlett-Packard and open HP Uninstaller. Note You must have administrative privileges in Windows XP, this is called Add or Remove Programs) and then select HP Scanjet G4000 series. 3. Select the G4000...that came with your scanner. Try uninstalling and then reinstalling the HP Scanning software. 3 Scanner installation troubleshooting This section contains solutions for installation and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be ...
Setup and Support Guide
Page 21
... warranty information for the Product and has marketed the Product. Product HP Scanjet G4000 series scanner Duration of a defect in a Product, HP shall at least equal to local standards. For each HP product specified above (Product) shall be purchased from defects in performance... or power adapters or sources not provided or supported by Customer. 2. Operation or other problems, including those defects that each software product, HP's limited warranty applies only to a failure to HP and provides a valid proof of purchase. 7. B. Extent of Warranty TO THE EXTENT ...
... warranty information for the Product and has marketed the Product. Product HP Scanjet G4000 series scanner Duration of a defect in a Product, HP shall at least equal to local standards. For each HP product specified above (Product) shall be purchased from defects in performance... or power adapters or sources not provided or supported by Customer. 2. Operation or other problems, including those defects that each software product, HP's limited warranty applies only to a failure to HP and provides a valid proof of purchase. 7. B. Extent of Warranty TO THE EXTENT ...
User Guide
Page 3
...HP Photosmart software 3 Front panel and accessories overview 3 Scanning overview 4 Scan pictures and documents 6 Scan film...9 Make copies...14 Scan to a PDF file 15 E-mail a document or picture 15 Change scan settings 16 2 Care and maintenance 17 Clean the scanner ...glass 17 Clean the transparent materials adapter (TMA 17 Order maintenance and scanner supplies 17 3 Troubleshooting 18 Scanner initialization or hardware problems 18 Scanner operation problems 19 Slides, negatives, and TMA issues 22 Index...24 User...
...HP Photosmart software 3 Front panel and accessories overview 3 Scanning overview 4 Scan pictures and documents 6 Scan film...9 Make copies...14 Scan to a PDF file 15 E-mail a document or picture 15 Change scan settings 16 2 Care and maintenance 17 Clean the scanner ...glass 17 Clean the transparent materials adapter (TMA 17 Order maintenance and scanner supplies 17 3 Troubleshooting 18 Scanner initialization or hardware problems 18 Scanner operation problems 19 Slides, negatives, and TMA issues 22 Index...24 User...
User Guide
Page 20
... transparent materials adapter (TMA). ● Scanner initialization or hardware problems ● Scanner operation problems ● Slides, negatives, and TMA issues Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly. 18 HP Scanjet G4000 series Close the HP Photosmart software, if it to the...
... transparent materials adapter (TMA). ● Scanner initialization or hardware problems ● Scanner operation problems ● Slides, negatives, and TMA issues Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly. 18 HP Scanjet G4000 series Close the HP Photosmart software, if it to the...
User Guide
Page 21
.... To gain access to solve other problems with the next step. 1. Click Add/Remove Programs (in the general Troubleshooting and support section of the Help. a. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. After each step, start a scan...
.... To gain access to solve other problems with the next step. 1. Click Add/Remove Programs (in the general Troubleshooting and support section of the Help. a. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. After each step, start a scan...
User Guide
Page 22
... then turn on when you press the front-panel scanner buttons, check for these possible problems: ● The scanner might have been used for a while, the scanner lamp might be loose. Chapter 3 Scanner will not turn on If the scanner will not turn it takes a moment after starting the... For more information, see that the power cable has not become disconnected from the list. - Check to see Button Disable Utility. 20 HP Scanjet G4000 series Try the following procedure: - Ensure that the Disable Device Events option is not selected. ● The Button Disable Utility might ...
... then turn on when you press the front-panel scanner buttons, check for these possible problems: ● The scanner might have been used for a while, the scanner lamp might be loose. Chapter 3 Scanner will not turn on If the scanner will not turn it takes a moment after starting the... For more information, see that the power cable has not become disconnected from the list. - Check to see Button Disable Utility. 20 HP Scanjet G4000 series Try the following procedure: - Ensure that the Disable Device Events option is not selected. ● The Button Disable Utility might ...