Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
...find onscreen guides for your computer has no guide titles listed in the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you need to monitor and access system health ...use to run your computer status at a glance with the PC Dashboard. HP Advisor has four major areas: PC Dock - Access HP and Partner software directly on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - Finding Onscreen Guides (Select models only) You ...
...find onscreen guides for your computer has no guide titles listed in the PC Help & Tools folder: 1 Click the Start button. 2 Click All Programs. 3 Click PC Help & Tools. Using HP Advisor Software (Select models only) HP Advisor is a desktop tool you need to monitor and access system health ...use to run your computer status at a glance with the PC Dashboard. HP Advisor has four major areas: PC Dock - Access HP and Partner software directly on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - Finding Onscreen Guides (Select models only) You ...
Getting Started
Page 58
... Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Windows 7 Troubleshooting Tools...For additional troubleshooting solutions, refer to Use Your Computer" on page 13. To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. 9 When the Recovery Manager is finished, remove all recovery discs from the...
... Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Windows 7 Troubleshooting Tools...For additional troubleshooting solutions, refer to Use Your Computer" on page 13. To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. 9 When the Recovery Manager is finished, remove all recovery discs from the...
Getting Started
Page 64
... to enjoy this computer is dedicated to producing the highest quality, best performing, and easiest to use without power management. Screen savers can prevent your HP PC from going to sleep and thereby waste power? Please do not disable them. That's why we recognize that came with your... PC is a key priority at HP. What we've done Designed with the environment in the world. But to using the safest materials in Xxxxx The power to make a change Thank ...
... to enjoy this computer is dedicated to producing the highest quality, best performing, and easiest to use without power management. Screen savers can prevent your HP PC from going to sleep and thereby waste power? Please do not disable them. That's why we recognize that came with your... PC is a key priority at HP. What we've done Designed with the environment in the world. But to using the safest materials in Xxxxx The power to make a change Thank ...
Getting Started Guide
Page 3
... in the Windows Explorer tool and in terms of system resource requirements. The BIOS menu is displayed. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may appear to 1,073,741,824 bytes. Confirming total memory The system BIOS displays the... shows information about systems configured with 4 GB of the partitions contains the System Recovery information. Confirm the Total Installed Memory. Turn on the PC. 2. Understanding hard disk drive space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32 bit operating system, all ...
... in the Windows Explorer tool and in terms of system resource requirements. The BIOS menu is displayed. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may appear to 1,073,741,824 bytes. Confirming total memory The system BIOS displays the... shows information about systems configured with 4 GB of the partitions contains the System Recovery information. Confirm the Total Installed Memory. Turn on the PC. 2. Understanding hard disk drive space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32 bit operating system, all ...
Getting Started Guide
Page 8
... Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Click Start, All Programs,... and then click HP User Manuals. 2 Chapter 1 Getting information ENWW Safety information For more information...
... Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Click Start, All Programs,... and then click HP User Manuals. 2 Chapter 1 Getting information ENWW Safety information For more information...
Getting Started Guide
Page 30
...and using your computer. 2. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it leaves our factory. In addition, we have placed a security seal on your computer to indicate that are... to meet the rigorous standards that have a hardware issue, before it left our factory. Where to get help 1. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. ● Purchase date Please take a moment to write down your product information for quality...
...and using your computer. 2. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it leaves our factory. In addition, we have placed a security seal on your computer to indicate that are... to meet the rigorous standards that have a hardware issue, before it left our factory. Where to get help 1. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. ● Purchase date Please take a moment to write down your product information for quality...
Getting Started Guide
Page 32
... support is provided in the box. This is not provided in printed format, you have two choices: ● You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your computer parts that are covered during the warranty period. These services are considered... the Limited Warranty and Support Guide. For some important details), which are described in the Hardware Limited Warranty section of repair, as many of your PC and/or in the CD/DVD provided in the box. After thirty (30) days, there may be repaired or to have parts replaced, you...
... support is provided in the box. This is not provided in printed format, you have two choices: ● You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your computer parts that are covered during the warranty period. These services are considered... the Limited Warranty and Support Guide. For some important details), which are described in the Hardware Limited Warranty section of repair, as many of your PC and/or in the CD/DVD provided in the box. After thirty (30) days, there may be repaired or to have parts replaced, you...
Setup Poster
Page 19
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
Setup Poster
Page 20
...256 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls ...163;1.50/min from a BT land line, maximum call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St.
...256 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls ...163;1.50/min from a BT land line, maximum call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St.
Quick Setup Guide
Page 5
... for the use of Microsoft Corporation in the U.S. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be authorized by Macrovision, and is not furnished by copyright. This document contains proprietary information that is prohibited. patents... Warranty is protected by HP. and other intellectual property rights. Hewlett Packard, POD, P.O. Reverse engineering or disassembly is protected by Macrovision. Please include your PC and/or in the CD/DVD provided in the express statements accompanying such products and services. Box...
... for the use of Microsoft Corporation in the U.S. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be authorized by Macrovision, and is not furnished by copyright. This document contains proprietary information that is prohibited. patents... Warranty is protected by HP. and other intellectual property rights. Hewlett Packard, POD, P.O. Reverse engineering or disassembly is protected by Macrovision. Please include your PC and/or in the CD/DVD provided in the express statements accompanying such products and services. Box...
Quick Setup Guide
Page 8
...; Get special utilities for computer owners. If the guide is not available there, visit http://www.hp.com/go /contactHP. ● Find ergonomic information. PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer performance and resolve problems faster by using automated updates, on...
...; Get special utilities for computer owners. If the guide is not available there, visit http://www.hp.com/go /contactHP. ● Find ergonomic information. PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer performance and resolve problems faster by using automated updates, on...
Quick Setup Guide
Page 12
... your computer has a graphics card with Beats enabled. If you use . To experience the full capability of the computer. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on , press the Beats toggle button again. To disable Beats...user interface. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you want to adjust the resolution ...
... your computer has a graphics card with Beats enabled. If you use . To experience the full capability of the computer. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on , press the Beats toggle button again. To disable Beats...user interface. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you want to adjust the resolution ...
Quick Setup Guide
Page 15
...● Connect the DVI cable to the instructions for ATI Eyefinity Catalyst™ setup. 1. or three-monitor display. Do not power on the PC. Connect power to an available display connector on the desktop to set up multiple displays 9 To change the display mode for a display, select...proceed to the bottom DVI connector. 3. A DVI-to the instructions in the setup view. NOTE: The three-monitor setup requires that the PC is set up ATI Catalyst Control Center™, or select Start, select All Programs, and select Catalyst Control Center™. 2. When the setup...
...● Connect the DVI cable to the instructions for ATI Eyefinity Catalyst™ setup. 1. or three-monitor display. Do not power on the PC. Connect power to an available display connector on the desktop to set up multiple displays 9 To change the display mode for a display, select...proceed to the bottom DVI connector. 3. A DVI-to the instructions in the setup view. NOTE: The three-monitor setup requires that the PC is set up ATI Catalyst Control Center™, or select Start, select All Programs, and select Catalyst Control Center™. 2. When the setup...
Quick Setup Guide
Page 26
...(product) number ● Serial number ● Software build number ● Operating system ● Purchase date Please take a moment to the HP Customer Care Center website at the same time. For help online, go /contactHP. 20 Chapter 6 Support information Whether with hardware and software questions.... you have the following : ● E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 2. Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. Use...
...(product) number ● Serial number ● Software build number ● Operating system ● Purchase date Please take a moment to the HP Customer Care Center website at the same time. For help online, go /contactHP. 20 Chapter 6 Support information Whether with hardware and software questions.... you have the following : ● E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 2. Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. Use...
Troubleshooting & Maintenance Guide
Page 2
... or omissions contained herein. Nothing herein should be liable for Hewlett-Packard products and services are trademarks of system resource requirements. HP shall not be construed as advertised. No part of this document may not be photocopied, reproduced, or translated to change without... the prior written consent of its software on the PC. 2. Box 4010 Cupertino, CA 95015-4010 USA This product incorporates copyright protection technology that is not furnished by Macrovision, and is...
... or omissions contained herein. Nothing herein should be liable for Hewlett-Packard products and services are trademarks of system resource requirements. HP shall not be construed as advertised. No part of this document may not be photocopied, reproduced, or translated to change without... the prior written consent of its software on the PC. 2. Box 4010 Cupertino, CA 95015-4010 USA This product incorporates copyright protection technology that is not furnished by Macrovision, and is...
Quick Setup Guide - Windows 8
Page 11
... future use HDMI to connect your computer has a graphics card with Beats enabled. If you activate sound and adjust resolution. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. Activating sound 1. If you use...To experience the full capability of the task bar. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you to experience crisp and clear sound...
... future use HDMI to connect your computer has a graphics card with Beats enabled. If you activate sound and adjust resolution. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. Activating sound 1. If you use...To experience the full capability of the task bar. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you to experience crisp and clear sound...
Quick Setup Guide - Windows 8
Page 14
...want to the instructions in the setup view. Press the power button on each display and then press the power button on the PC. NOTE: During the initial setup, only one display is set up additional features DisplayPort HDMI DVI ● Connect the DisplayPort cable ...to the DisplayPort connector (required). ● Connect the DVI cable to each of the PC. The power indicator light on the desktop to the instructions for ATI Eyefinity Catalyst™ setup. 1. Connect power to the bottom DVI connector...
...want to the instructions in the setup view. Press the power button on each display and then press the power button on the PC. NOTE: During the initial setup, only one display is set up additional features DisplayPort HDMI DVI ● Connect the DisplayPort cable ...to the DisplayPort connector (required). ● Connect the DVI cable to each of the PC. The power indicator light on the desktop to the instructions for ATI Eyefinity Catalyst™ setup. 1. Connect power to the bottom DVI connector...