Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
... Click User Guides. NOTE: If there are installed on your computer. Access all the items you use to view or use it. PC Discovery - Check your dock by model) Explore HP and Partner software and online services that are no guide titles listed in the folder, your computer in the... models only) You can find offers for exciting new software and services. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer has no onscreen guides. Access HP and Partner software directly on the taskbar. 26 Getting Started (features vary by dragging ...
... Click User Guides. NOTE: If there are installed on your computer. Access all the items you use to view or use it. PC Discovery - Check your dock by model) Explore HP and Partner software and online services that are no guide titles listed in the folder, your computer in the... models only) You can find offers for exciting new software and services. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for your computer has no onscreen guides. Access HP and Partner software directly on the taskbar. 26 Getting Started (features vary by dragging ...
Getting Started
Page 58
... Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Additional Troubleshooting For additional troubleshooting solutions, refer to Use Your Computer" on page...Finish to restart the computer. 11 After restarting the computer, see "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Performing the ...
... Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs, HP, and then click HP Support Assistant. Additional Troubleshooting For additional troubleshooting solutions, refer to Use Your Computer" on page...Finish to restart the computer. 11 After restarting the computer, see "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Performing the ...
Getting Started
Page 64
...to sleep and thereby waste power? Please do not disable them. That's why we need , go to www.hp.com/go/recycle to dispose of it can prevent your HP PC from going to maximize recyclability. Printed in the world. That's why we recognize that screen savers can be ...dispose of this computer for your monitor by increasing the number of your purchase. What we've done Designed with minimum impact on . This PC has HP Power Management Technology which can help you , your help. The power to minimize energy use without power management. Let's work together to a ...
...to sleep and thereby waste power? Please do not disable them. That's why we need , go to www.hp.com/go/recycle to dispose of it can prevent your HP PC from going to maximize recyclability. Printed in the world. That's why we recognize that screen savers can be ...dispose of this computer for your monitor by increasing the number of your purchase. What we've done Designed with minimum impact on . This PC has HP Power Management Technology which can help you , your help. The power to minimize energy use without power management. Let's work together to a ...
Getting Started Guide
Page 3
... space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32 bit operating system, all memory above 3 GB is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box. In... decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one partition on the PC. 2. This limitation is used for system resources. The storage capacity of the hard disk drive is displayed. Press F10. Hard disk drives are described and...
... space The hard disk drive on the Hewlett-Packard and Compaq computers with a 32 bit operating system, all memory above 3 GB is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the documentation, or on the box. In... decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one partition on the PC. 2. This limitation is used for system resources. The storage capacity of the hard disk drive is displayed. Press F10. Hard disk drives are described and...
Getting Started Guide
Page 8
... on-board diagnostics, and guided assistance. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Maintains your computer. Safety & Comfort Guide Click Start, click All Programs, and... then click HP User Manuals or visit http://www.hp.com/ergo. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ...
... on-board diagnostics, and guided assistance. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Maintains your computer. Safety & Comfort Guide Click Start, click All Programs, and... then click HP User Manuals or visit http://www.hp.com/ergo. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ...
Getting Started Guide
Page 30
Go to register! If you think you have a hardware issue, before it leaves our factory. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. We know that expanding and upgrading are key benefits for help with ...for future reference. For help 1. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it has not been tampered with qualified support specialists ● Support phone numbers 3. To our valued customer Congratulations on...
Go to register! If you think you have a hardware issue, before it leaves our factory. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. We know that expanding and upgrading are key benefits for help with ...for future reference. For help 1. The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with since it has not been tampered with qualified support specialists ● Support phone numbers 3. To our valued customer Congratulations on...
Getting Started Guide
Page 32
...as many of the Limited Warranty and Support Guide. computer. This is the fastest method of repair, as some countries/regions, a printed HP Limited Warranty is provided in a few limitations and exclusions to have two choices: ● You can easily replace many times we can find...arrangements to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; For some important details), which are covered during the warranty period. Box 200, Alexandra Post Office, Singapore 911507. And, if necessary: get repair If your computer. Warranty print on your PC and/...
...as many of the Limited Warranty and Support Guide. computer. This is the fastest method of repair, as some countries/regions, a printed HP Limited Warranty is provided in a few limitations and exclusions to have two choices: ● You can easily replace many times we can find...arrangements to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; For some important details), which are covered during the warranty period. Box 200, Alexandra Post Office, Singapore 911507. And, if necessary: get repair If your computer. Warranty print on your PC and/...
Setup Poster
Page 19
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
Setup Poster
Page 20
...cost of -warranty products: 0906 470 0870 (60 p/min.) Yemen +971 42249189 Copyright © 2011 Hewlett-Packard Development Company, L.P. S K 3 HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St. Printed in Turkey: Ukraine United Arab Emirates 0 848 672 672 ...104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 ...
...cost of -warranty products: 0906 470 0870 (60 p/min.) Yemen +971 42249189 Copyright © 2011 Hewlett-Packard Development Company, L.P. S K 3 HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St. Printed in Turkey: Ukraine United Arab Emirates 0 848 672 672 ...104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 ...
Quick Setup Guide
Page 5
..., and postal address. Warranty Print on equipment that is provided in this copyright protection technology must be photocopied, reproduced, or translated to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; Box 200, Alexandra Post Office, Singapore 911507. Hewlett...-Packard Company P.O. For some countries/regions, a printed HP Limited Warranty is not furnished by copyright. Please include your PC and/or in the CD/DVD provided in the U.S. The only warranties for technical or editorial errors or...
..., and postal address. Warranty Print on equipment that is provided in this copyright protection technology must be photocopied, reproduced, or translated to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; Box 200, Alexandra Post Office, Singapore 911507. Hewlett...-Packard Company P.O. For some countries/regions, a printed HP Limited Warranty is not furnished by copyright. Please include your PC and/or in the CD/DVD provided in the U.S. The only warranties for technical or editorial errors or...
Quick Setup Guide
Page 8
... Start, click All Programs, and then click HP User Manuals. HP Support Assistant - Troubleshooting and Maintenance Guide Click Start, click HP Help and Support, and then click HP User Manuals. Click Start, click All Programs, click HP, and then click HP Support Assistant. Type of information Where to a TV. PC Help & Tools folder Click Start, click All...
... Start, click All Programs, and then click HP User Manuals. HP Support Assistant - Troubleshooting and Maintenance Guide Click Start, click HP Help and Support, and then click HP User Manuals. Click Start, click All Programs, click HP, and then click HP Support Assistant. Type of information Where to a TV. PC Help & Tools folder Click Start, click All...
Quick Setup Guide
Page 12
... to enable and disable Beats. Right-click the Volume icon (white speaker) on the keyboard. Click Playback Devices. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray. 2. To disable Beats, press the ...(see "Adjusting resolution"). The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to view the Beats user interface. To turn Beats on the system...
... to enable and disable Beats. Right-click the Volume icon (white speaker) on the keyboard. Click Playback Devices. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray. 2. To disable Beats, press the ...(see "Adjusting resolution"). The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to view the Beats user interface. To turn Beats on the system...
Quick Setup Guide
Page 15
...according to the instructions in the setup view. The monitor should have a DVI, HDMI, or VGA connector. Press the power button on the PC or monitor. 2. The monitor's connection type must match the connector on the desktop to bring up the layout for monitors with a VGA ...completed. 5. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. Do not power on each of the PC. Connect power to the bottom DVI connector. 3. To change and follow the onscreen instructions to set up multiple displays 9 monitor setup (or for...
...according to the instructions in the setup view. The monitor should have a DVI, HDMI, or VGA connector. Press the power button on the PC or monitor. 2. The monitor's connection type must match the connector on the desktop to bring up the layout for monitors with a VGA ...completed. 5. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. Do not power on each of the PC. Connect power to the bottom DVI connector. 3. To change and follow the onscreen instructions to set up multiple displays 9 monitor setup (or for...
Quick Setup Guide
Page 26
... Support Center for future reference. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. Award-winning HP Customer Support is our promise to help you need. Don't forget to : http://www.hp.com/apac/register. Go to register! The Help and Support...with qualified support specialists ● Support phone numbers 2. For help online, go /contactHP. 20 Chapter 6 Support information Before contacting the HP Customer Care Center, it's important to have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are...
... Support Center for future reference. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. Award-winning HP Customer Support is our promise to help you need. Don't forget to : http://www.hp.com/apac/register. Go to register! The Help and Support...with qualified support specialists ● Support phone numbers 2. For help online, go /contactHP. 20 Chapter 6 Support information Before contacting the HP Customer Care Center, it's important to have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are...
Troubleshooting & Maintenance Guide
Page 2
...the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3 GB is displayed. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may appear to 1,000,000,000 bytes. The BIOS menu is used for home and other ...the use the binary (base 2) numbering system. Because of system resource requirements. Note about one partition on the PC. 2. Press F10. HP shall not be construed as advertised. HP assumes no responsibility for purposes other programs, such as FDISK, use or reliability of Microsoft Corporation in terms of the...
...the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3 GB is displayed. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may appear to 1,000,000,000 bytes. The BIOS menu is used for home and other ...the use the binary (base 2) numbering system. Because of system resource requirements. Note about one partition on the PC. 2. Press F10. HP shall not be construed as advertised. HP assumes no responsibility for purposes other programs, such as FDISK, use or reliability of Microsoft Corporation in terms of the...
Quick Setup Guide - Windows 8
Page 11
Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a ...following steps). All you need to recover the computer operating system by using the internal speakers, HP recommends connecting a matching HP subwoofer to adjust the resolution setting for the HDMI connector. To experience the full capability of ... Beats toggle button again. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you activate sound...
Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a ...following steps). All you need to recover the computer operating system by using the internal speakers, HP recommends connecting a matching HP subwoofer to adjust the resolution setting for the HDMI connector. To experience the full capability of ... Beats toggle button again. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you activate sound...
Quick Setup Guide - Windows 8
Page 14
... the monitors to an available display connector on the back of the displays will turn blue when the PC starts. NOTE: The three-monitor setup requires that the PC is complete, you want to change and follow the onscreen instructions to set up the layout for monitors with a VGA connector. The... display states (such as blank screens, blue screens, etc.) on the other displays until the setup is completed. 5. Connect power to each of the PC. Right-click on the Eyefinity Catalyst™ icon on the computer. Press the power button on each display and then press the power button on...
... the monitors to an available display connector on the back of the displays will turn blue when the PC starts. NOTE: The three-monitor setup requires that the PC is complete, you want to change and follow the onscreen instructions to set up the layout for monitors with a VGA connector. The... display states (such as blank screens, blue screens, etc.) on the other displays until the setup is completed. 5. Connect power to each of the PC. Right-click on the Eyefinity Catalyst™ icon on the computer. Press the power button on each display and then press the power button on...