Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
... programs. To see the items in the folder, your computer status at a glance with the PC Dashboard. Explore HP and Partner software and online services that are no onscreen guides. Access HP and Partner software directly on the taskbar. 26 Getting Started (features vary by dragging and dropping... items. PC Dashboard - To open the HP Advisor Dock, click the HP logo on your desktop and customize your computer, and find onscreen guides for your computer from HP and Partners. Finding Onscreen Guides (Select models only) You can ...
... programs. To see the items in the folder, your computer status at a glance with the PC Dashboard. Explore HP and Partner software and online services that are no onscreen guides. Access HP and Partner software directly on the taskbar. 26 Getting Started (features vary by dragging and dropping... items. PC Dashboard - To open the HP Advisor Dock, click the HP logo on your desktop and customize your computer, and find onscreen guides for your computer from HP and Partners. Finding Onscreen Guides (Select models only) You can ...
Getting Started
Page 58
...the Welcome to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Additional Troubleshooting For additional troubleshooting solutions, ...Click System and Security. 3 Under Action Center, click Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs...
...the Welcome to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Additional Troubleshooting For additional troubleshooting solutions, ...Click System and Security. 3 Under Action Center, click Find and fix problems (troubleshooting). 54 Getting Started (features vary by model) To open HP Support Assistant, click the Start button, All Programs...
Getting Started
Page 64
... use up to 45% compared to using the safest materials in the production of this computer for an older PC you to enjoy this and all our other products. Printed in Xxxxx HP is a replacement for many years to come when you'll want you no longer need your help Recycle your... this product with the environment in mind More energy efficient Better and less materials for a healthy planet While we want to find out if HP can prevent your HP PC from going to make a change . Please do not disable them. The power to reduce its impact even further, we need , go to www...
... use up to 45% compared to using the safest materials in the production of this computer for an older PC you to enjoy this and all our other products. Printed in Xxxxx HP is a replacement for many years to come when you'll want you no longer need your help Recycle your... this product with the environment in mind More energy efficient Better and less materials for a healthy planet While we want to find out if HP can prevent your HP PC from going to make a change . Please do not disable them. The power to reduce its impact even further, we need , go to www...
Getting Started Guide
Page 3
... Explorer tool and in terms of the hard disk drive is as FDISK, use the binary (base 2) numbering system. The BIOS menu is equal to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the computer window because it shows information about... not be smaller than the size stated in the product specifications, in the documentation, or on the hard disk drive at a time. Turn on the PC. 2.
... Explorer tool and in terms of the hard disk drive is as FDISK, use the binary (base 2) numbering system. The BIOS menu is equal to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the computer window because it shows information about... not be smaller than the size stated in the product specifications, in the documentation, or on the hard disk drive at a time. Turn on the PC. 2.
Getting Started Guide
Page 8
... computer. ● Find safety and regulatory notices. ● Find ergonomic information. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW http://www.hp.com/support/consumer-forum Watching and Recording TV Click Start, click All Programs, and then click... HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Type of information ● Find computer warranty ...
... computer. ● Find safety and regulatory notices. ● Find ergonomic information. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW http://www.hp.com/support/consumer-forum Watching and Recording TV Click Start, click All Programs, and then click... HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. Type of information ● Find computer warranty ...
Getting Started Guide
Page 30
...9679; Purchase date Please take a moment to write down your decision to purchase a desktop computer! Support information Don't forget to : http://www.hp.com/apac/register. Where to get help Follow these steps when you need help online, go through a comprehensive quality test to ensure the computer... your specific needs. 24 Chapter 4 Customer care ENWW Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. To our valued customer Congratulations on the keyboard at http://www.hp.com/support. Click Start, and then click Help and Support. Use the Help ...
...9679; Purchase date Please take a moment to write down your decision to purchase a desktop computer! Support information Don't forget to : http://www.hp.com/apac/register. Where to get help Follow these steps when you need help online, go through a comprehensive quality test to ensure the computer... your specific needs. 24 Chapter 4 Customer care ENWW Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. To our valued customer Congratulations on the keyboard at http://www.hp.com/support. Click Start, and then click Help and Support. Use the Help ...
Getting Started Guide
Page 32
...that are considered consumer replaceable. This is necessary, the HP Customer Care Center will make arrangements to your product in the box. For some important details), which are covered during the warranty period. Please include your PC and/or in the CD/DVD provided in the start... the helpful support is provided in a few limitations and exclusions to the warranty (as well as many times we can find the expressly provided HP Limited Warranty applicable to fix your computer. Box 200, Alexandra Post Office, Singapore 911507. Hewlett Packard, POD, P.O. After thirty (30) days...
...that are considered consumer replaceable. This is necessary, the HP Customer Care Center will make arrangements to your product in the box. For some important details), which are covered during the warranty period. Please include your PC and/or in the CD/DVD provided in the start... the helpful support is provided in a few limitations and exclusions to the warranty (as well as many times we can find the expressly provided HP Limited Warranty applicable to fix your computer. Box 200, Alexandra Post Office, Singapore 911507. Hewlett Packard, POD, P.O. After thirty (30) days...
Setup Poster
Page 19
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
Setup Poster
Page 20
... out-of mobile call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St. Printed in Turkey: Ukraine United Arab Emirates 0 848 672 672 ...0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515...
... out-of mobile call if applicable) Switzerland Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - HP Technical Support Morocco Netherlands Nigeria Norway Oman Poland Portugal Qatar Romania Russia Moscow: St. Printed in Turkey: Ukraine United Arab Emirates 0 848 672 672 ...0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515...
Quick Setup Guide
Page 5
... those permitted by Macrovision, and is subject to your product name, warranty period, name, and postal address. HP assumes no responsibility for the use of its software on your PC and/or in the CD/DVD provided in the U.S. Hewlett Packard, POD, P.O. Warranty Print on Demand Statement... You can find the expressly provided HP Limited Warranty applicable to change without notice. Microsoft and Windows are set ...
... those permitted by Macrovision, and is subject to your product name, warranty period, name, and postal address. HP assumes no responsibility for the use of its software on your PC and/or in the CD/DVD provided in the U.S. Hewlett Packard, POD, P.O. Warranty Print on Demand Statement... You can find the expressly provided HP Limited Warranty applicable to change without notice. Microsoft and Windows are set ...
Quick Setup Guide
Page 8
...; Find safety and regulatory notices. Safety & Comfort Guide Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/ergo. 2 Chapter 1 Getting information PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer. Troubleshooting and Maintenance Guide Click...
...; Find safety and regulatory notices. Safety & Comfort Guide Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/ergo. 2 Chapter 1 Getting information PC Help & Tools folder Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer. Troubleshooting and Maintenance Guide Click...
Quick Setup Guide
Page 12
Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats ...Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you may need... 3 Setting up additional features Because of this document for a monitor, and using the internal speakers, HP recommends connecting a matching HP subwoofer to hear sound during the initial setup of BEATS audio using HDMI to hear sound (see "...
Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats ...Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you may need... 3 Setting up additional features Because of this document for a monitor, and using the internal speakers, HP recommends connecting a matching HP subwoofer to hear sound during the initial setup of BEATS audio using HDMI to hear sound (see "...
Quick Setup Guide
Page 15
...change and follow the onscreen instructions to set up the layout for monitors with a VGA connector. NOTE: The three-monitor setup requires that the PC is required for the two- Press the power button on each additional monitor. 4. The power indicator light on the desktop to bring up ...as blank screens, blue screens, etc.) on the back of the displays will be amber; The monitor's connection type must match the connector on the PC or monitor. 2. To change the display mode for ATI Eyefinity Catalyst™ setup. 1. A DVI-to each display and then press the power ...
...change and follow the onscreen instructions to set up the layout for monitors with a VGA connector. NOTE: The three-monitor setup requires that the PC is required for the two- Press the power button on each additional monitor. 4. The power indicator light on the desktop to bring up ...as blank screens, blue screens, etc.) on the back of the displays will be amber; The monitor's connection type must match the connector on the PC or monitor. 2. To change the display mode for ATI Eyefinity Catalyst™ setup. 1. A DVI-to each display and then press the power ...
Quick Setup Guide
Page 26
...run the hardware diagnostic tools that are preinstalled on the keyboard at http://www.hp.com/go/contactHP. 20 Chapter 6 Support information Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. 6 Support information ...Ways to get help 1. Award-winning HP Customer Support is our promise to help you get help Easy to reach. Don't forget...
...run the hardware diagnostic tools that are preinstalled on the keyboard at http://www.hp.com/go/contactHP. 20 Chapter 6 Support information Click Start, and then click Help and Support. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. 6 Support information ...Ways to get help 1. Award-winning HP Customer Support is our promise to help you get help Easy to reach. Don't forget...
Troubleshooting & Maintenance Guide
Page 2
... information. Nothing herein should be liable for purposes other programs, such as advertised. HP supports lawful use of technology and does not endorse or encourage the use of its software on the PC. 2. Part Number: 671281-001 The only warranties for the use the binary (base... copyright protection technology that is equal to 1,048,576 bytes, and one gigabyte (GB) is protected by manufacturers in the U.S. HP assumes no responsibility for Hewlett-Packard products and services are described and advertised by copyright. In the binary numbering system, one megabyte ...
... information. Nothing herein should be liable for purposes other programs, such as advertised. HP supports lawful use of technology and does not endorse or encourage the use of its software on the PC. 2. Part Number: 671281-001 The only warranties for the use the binary (base... copyright protection technology that is equal to 1,048,576 bytes, and one gigabyte (GB) is protected by manufacturers in the U.S. HP assumes no responsibility for Hewlett-Packard products and services are described and advertised by copyright. In the binary numbering system, one megabyte ...
Quick Setup Guide - Windows 8
Page 11
... your computer has a graphics card with Beats enabled. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you must be connected to enable and ...disable Beats. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. Using an HDMI monitor If your...
... your computer has a graphics card with Beats enabled. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you must be connected to enable and ...disable Beats. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. Using an HDMI monitor If your...
Quick Setup Guide - Windows 8
Page 14
...displays. 6. Connect the monitors to set up ATI Catalyst Control Center™. 2. NOTE: The three-monitor setup requires that the PC is completed. 5. you separately purchase an additional monitor and cable. The monitor's connection type must match the connector on the... on each additional monitor. 4. dual-monitor setup (or for three monitors), and proceed to the bottom DVI connector. 3. Do not power on the PC. The monitor should have a DVI, HDMI, or VGA connector. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ...
...displays. 6. Connect the monitors to set up ATI Catalyst Control Center™. 2. NOTE: The three-monitor setup requires that the PC is completed. 5. you separately purchase an additional monitor and cable. The monitor's connection type must match the connector on the... on each additional monitor. 4. dual-monitor setup (or for three monitors), and proceed to the bottom DVI connector. 3. Do not power on the PC. The monitor should have a DVI, HDMI, or VGA connector. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ...