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HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 1
This document is intended for HP authorized service providers only. HP ENVY dv6 Notebook PC
Maintenance and Service Guide IMPORTANT!
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 9
1 Product description
Category
Product Name Processors
Description
Computer models equipped with
an AMD processor
HP ENVY dv6 Notebook PC
√
● AMD® A10-4600M 3.20-GHz processor
√
(1600-MHz FSB, 4.0-MB L2 cache,
DDR3,...9679; AMD A4-4300M 2.50-GHz processor (1600-MHz FSB, 1.0-MB L2 cache, DDR3, dual core, 35 W)
Computer models equipped with
an Intel processor
√
1
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 12
...models equipped with an Intel Core i7/ i5/i3 3000-series processor)
● Intel HD Graphics 3000 (on top bezel
Computer models equipped with 2048-MB of dedicated video memory (32-MB×32 GDDR5×8 PCs... 650M with 1024-MB of dedicated video memory (64-MB×32 GDDR5×8 PCs, 5Gbps); 128-bit M2 29mm×29-mm
Support HD decode, DX11, HDMI, and Optimus
● 15.6-in , LED, SVA,...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 14
...● DVD±RW Double-Layer with
SuperMulti Drive HD audio Beats audio
Quad speakers Subwoofer Supports Microsoft Premium requirements HP TrueVision HD webcam (fixed, no tilt with activity LED;...antennas built into display assembly
Computer models equipped with
an AMD processor √
√
√ √
Computer models equipped with
an Intel processor √
√
...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 16
...wire)
65-W HP Smart AC adapter (RC, V, EM, 3wire)
Supports the following batteries (battery is
√
user-removable)
● 9-cell, 100-Wh, 3.0-Ah, Li-ion battery
● 6-cell, 62-Wh, 2.8-Ah, Li-ion battery
Security
Security cable lock
√
Fingerprint reader with Digital Persona software support
Intel/VeriSign support
Intel AT-p Ready support
Computer models equipped with
an...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 31
...computer.
The part number helps a service technician to locate documents, drivers, and support for the computer. Service tag 23 This number describes the duration of the computer. This number provides specific information about the product's hardware components.
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 58
... locate documents, drivers, and support for the computer.
50 Chapter 4 Removal and replacement procedures
This number provides specific information about the product's hardware components. Make special note of the warranty period for battery removal instructions. This number describes the duration of each product. There are needed.
The part number helps a service technician determine...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 65
...device functionality, and then contact technical support. If you replace the module and then receive a ...models equipped with an Intel processor
690019-001
Intel ...service cover (see Battery on page 52). Remove the WLAN module:
1. NOTE: The #1 WLAN antenna cable is connected to the system board. (The WLAN module tilts up.)
Component replacement procedures 57 WLAN module
Description
Spare part...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 112
... shut down the computer or initiate Sleep. From the Start screen, select the HP Support Assistant app. 2. Follow the on-screen instructions to access this information to locate the update later, after the download is connected to the BIOS version currently installed on your computer to the hard drive. You will need this path when...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 116
Contact technical support for details.
108 Chapter 6 Specifications
Hard drive specifications
1-TB*
750-GB**
640-GB**
500-GB**
320-GB**
Dimensions
Height
12.7 mm
... MB/sec
Security
ATA security
ATA security
ATA security
ATA security
ATA security
Seek times (typical read, including setting)
Single track
2.0 ms
2.0 ms
1.5 ms
1.5 ms
1.5 ms
Average (read/write)
12/16 ms...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 118
... the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also manually create a system restore point at a specific time. If you must be created. From the Start screen, type h, and then select Help and Support.
3.
For more information and steps for your...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 119
...data, apps, and settings, and reinstall Windows. For more . Restore and recovery 111
Windows creates system restore points automatically during a Windows update and other system maintenance... HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on -screen instructions.
● If you will be burned. For more information, see Windows Help and Support....
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 120
... Settings. 3. Under Refresh your PC without affecting your permission or password when using HP Recovery Manager on page 115. See Help and Support for more information, see Recovering using Refresh. From the Start screen, type h, and then select Help and Support. On the Start screen, point to the replacement drive. NOTE: During Refresh, a list of HP Recovery media...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 127
... major components 24 part number 50 specifications 106 connectors, service considerations 45
D Digital Media slot 17 display
components 11 specifications 107 display assembly removal 95 spare part numbers 25, 43,
95 subcomponents 32
display bezel removal 97 spare part number 32, 98 spare part numbers 43
display enclosure, spare part number 33
display enclosure, spare part numbers 38
display...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o - Page 129
... component 20 removal/replacement
preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18
RTC battery removal 55 spare part number 30, 39, 55
S Screw Kit, spare part number 35,
39 security cable slot 20 security, product description 8 serial number 50 service considerations
cables 45 connectors 45 plastic parts 45 service cover location 21 removal...
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