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Color Screens (red, Green, Blue) Appear
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Popular HP ENVY 23-d027c Manual Pages
Quick Setup Guide - Page 4
...technical or editorial errors or omissions contained herein. This product incorporates copyright protection technology that are common to your product located with the user guides on your ... provided HP Limited Warranty applicable to most models.
For worldwide support, go /contactHP. HP shall not be construed as constituting an additional warranty.
Microsoft and Windows are set forth ...
Quick Setup Guide - Page 5
... and Servicing Guide HP Support website: http://www.hp.com/go /contactHP. Visit http://www.hp.com/supportvideos (English only)
● Learn how to videos about using the features of your computer.
Select the HP Support Assistant app on your computer. support, go /contactHP
● Upgrade or replace components of your computer model.
● Order parts and find
● Set up...
Quick Setup Guide - Page 6
... from the Windows community.
● Connect to find
HP Worldwide Limited Warranty and Technical Support included with your computer. - Where to a TV.
● Maintain your computer performance and resolves problems faster by using automated updates, on-board diagnostics, and guided assistance. Safety & Comfort Guide Select the HP Support Assistant app on the Start screen, select My computer...
Quick Setup Guide - Page 8
... HP Support Assistant app on the Start screen, select My computer, and then select User guides. 6. After you complete the initial computer setup, you wish to the Internet, see Internet access on page 13.
4 Chapter 2 Setting up with a virus, or be illegal. Installing copied software could result in the computer box for additional printed details or updates...
Quick Setup Guide - Page 9
... movie, text,
or gaming. ● Status indicators let you know if the on the screen. 3 Setting up additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that are set. ● A settings screen lets you adjust color with Beats enabled. If your keyboard does not contain the...
Quick Setup Guide - Page 17
...problems, and then select Troubleshoot audio playback.
Ensure that they are using built-in to your computer, and then unplug and reconnect the speakers. Internet access
Symptom
Internet programs do not produce satisfactory sound.
Turn off your computer (or speaker system). Volume is set appropriately. Replace..., press the Sleep button (select models only), or press Esc. Ensure that...
Quick Setup Guide - Page 18
... instructions. Select the HP Support Assistant app on your computer to factory defaults.
● System Recovery (see Updating device drivers, following).
Run the wireless setup wizard:
1. From the Start screen, type c, select Control Panel, select Network and Internet, and then select Network and Sharing Center.
2.
problems, try
● Update the drivers (see Troubleshooting...
Quick Setup Guide - Page 19
... Driver, and then follow the on your problem: 1.
From the Start screen, type c, and then select Control Panel. 3.
Double-click the specific item (for example, HP DVD Writer 640b). 5. Microsoft System Restore
If you use System Restore to return the computer to add restore points manually: 1. Close all open programs. 2.
Software troubleshooting 15
You can also set...
Quick Setup Guide - Page 21
... Care Center, it's important to help 17 Go to register! From the Start screen, type h, and then select HP Support Assistant. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date...
Quick Setup Guide - Page 22
... done after you have any problems setting up your system. Refer to the instructions in the HP Worldwide Limited Warranty and Technical Support guide. If you have two choices: ● You can send the part directly to your home or business in the HP Worldwide Limited Warranty and Technical Support guide.
18 Chapter 6 Support information These services are confirming that you attempted...
Troubleshooting and Maintenance Guide - Page 2
... the size stated in the product specifications, in all editions of its software on the Hewlett-Packard and Compaq computers with a 32-bit operating system, all memory above 3 GB is equal to 1,048,576 bytes, and one partition on the PC.
2. and other intellectual property rights. HP supports lawful use of technology and does...
Troubleshooting and Maintenance Guide - Page 5
... integrity of your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses.
Computer security features
Computer risk
Computer feature
Unauthorized use . Unauthorized access to Setup Utility, Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software...
Troubleshooting and Maintenance Guide - Page 6
... the Power icon in properly, and the wall outlet is not, contact Support. 2 Troubleshooting
Refer to close any programs not responding, or restart the computer: 1.
Test the wall outlet by the product manufacturer for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged...
Troubleshooting and Maintenance Guide - Page 9
... computer problems, and then select Troubleshoot audio playback.
Ensure that you connected powered (active) speakers and that they are connected to your Internet service provider (ISP) for assistance. From the Start screen, type control panel, and then select Control Panel. 2. Your computer might damage the network adapter. Run the wireless setup wizard:
1.
From the...
Troubleshooting and Maintenance Guide - Page 10
... installed. ● Reinstall the software program or hardware driver (see Updating device drivers, following procedure to update a driver, or to revert to an earlier version of a driver, select Roll Back Driver, and then follow the on page 8) - Select the System protection tab on -screen instructions.
6 Chapter 2 Troubleshooting Software troubleshooting
Symptom To repair software problems...
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