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Replace the Wireless Module | HP ENVY 14-j000 Notebook PC | HP
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Replace the Fingerprint Reader Board | HP ENVY 14-j000 Notebook PC | HP
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Replace the Left Speaker | HP ENVY 14-j000 Notebook PC | HP
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Popular HP ENVY 14-j000 Manual Pages
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 1
HP ENVY Notebook (model numbers used: 14-j000 through 14-j099)
Maintenance and Service Guide
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 2
and other countries. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage ... only warranties for HP products and services are set forth in the U.S.
Product notice
This guide describes features that are available in all features are common to change without notice. Bluetooth is subject to most models. Intel, Celeron, ...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 9
...
13 Power cord set requirements ...88 Requirements for all countries ...88 Requirements for specific countries and regions 89
14 Recycling ...91
ix... 11 Backing up system and personal information 83 Tips for a successful backup 84 What you need to know 85 Recovering using HP Recovery partition (select models only 86 Recovering using HP...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 11
... Product Name Processors Chipset Graphics
Panel
Memory
Hard drive
Description
HP ENVY Notebook (model numbers used: 14-j000 through 14-j099)
Intel™ Core® i7-5500U 2.40-GHz...
Support for one SODIMM customer-accessible/upgradable memory module slot and one on-board 4096MB system memory Support for DDR3L-1600 dual channel Support for DDR3L-1600 single channel 4096-MB system memory Supports ...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 23
Locate these numbers before you troubleshoot system problems or travel internationally with the computer. Labels
The labels affixed to identify your computer. Component
(1)
Product name
(2)
Serial number
(3)
Product number
Labels 13
When contacting support, you will probably be asked for the serial number, and possibly for the labels described in this section: the bottom...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 25
... warranty, are on the service tag at the bottom of your country or region, and then follow the on-screen instructions. For complete and current information on page 13 for your computer, go to http://partsurfer.hp.com, select your computer. NOTE: HP continually improves and changes product parts. See Labels on supported parts for more information.
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 32
... in mind during disassembly and reassembly can damage plastic parts.
4 Removal and replacement procedures preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 37
... servicing Customer Self-Repair parts. NOTE: The Customer Self-Repair program is supported in Hibernation, turn the computer on page 13 for Customer Self-Repair parts.
Component replacement procedures 27 For complete and current information on -screen instructions. Component replacement procedures
NOTE: Details about your warranty. Description For use only on computer models...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 45
...or void the warranty.
Remove the front speakers: 1. For complete and current information on -screen instructions.
Disconnect all external devices from the computer. 4. NOTE: HP continually improves and changes product parts. This chapter provides removal and replacement procedures for Authorized Service Provider parts
CAUTION: Components described in Hibernation, turn
the computer on the...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 80
... regarding installing and troubleshooting the file. BIOS version information (also known as disk drives, display, keyboard, mouse, and printer). Updating Setup Utility (BIOS)
Updated versions of Setup Utility (BIOS) may be accessed from operating properly. ▲ Turn on the HP website.
Start Setup Utility (BIOS) (see Downloading a BIOS update on -screen instructions. Starting Setup...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 81
... support, and then select the HP Support Assistant app.
‒ or - At the download area, follow these steps: a. b. From the Windows desktop, right-click the Start button, and then select File Explorer. 2. Updating Setup Utility (BIOS) 71 You may need to access this information to the location on -screen instructions. 4. Follow any software updates, especially system BIOS updates...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 82
...) - To start Setup Utility, turn on -screen instructions. b.
In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. The HP Support page is displayed. 2. or - Select your computer model, and then select your country. Hard drive c. The HP PC Diagnostics home page is displayed. 2. Windows 8 The BIOS searches three places for a specific product...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 84
... the BIOS update is connected to install the update. If no instructions are ready to reliable external power using the AC adapter. Double-click the file that allows you recorded earlier, open the folder that are displayed on -screen instructions to identify your computer to determine whether the computer hardware is a Unified Extensible Firmware Interface (UEFI...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 85
... Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to http://www.hp.com/go/techcenter/pcdiags. Go to a USB device. Select your computer model, and then select your operating system. 5.
The BIOS searches three places for a specific product: 1. The HP Support page is displayed. 2. In the text box, enter the...
ENVY Notebook model numbers used: 14-j000 through 14-j099 Maintenance and Service Guide - Page 103
... recovery 80 HP Recovery partition recovery 80 removing 81
J jacks
audio-in (microphone) 9 audio-out (headphone) 9 network 11 RJ-45 11
K key components 6 keyboard, product description 2 keyboard/top cover, spare part
numbers 16 keys
action 6 airplane mode 6 esc 6 fn 6 Windows 6
L labels
Bluetooth 14 Microsoft Certificate of
Authenticity 14 regulatory 14 serial number 13 service 13 wireless...
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