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Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 6 HP Designjet 9000s Series Printers Service Manual
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 6 HP Designjet 9000s Series Printers Service Manual
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Only try to switch the Printer Off and then On again to see Chapter 4 Maintenance Mode. 1-2 HP Designjet 9000s Series Printer Service Manual If the test on that has failed. If the error disappears, there is no need to make sure that is not ... code has disappeared. Troubleshooting Guide to Troubleshooting the Printer Introduction This chapter will guide you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. Performing a Service Test on a Failed Assembly If possible, always perform a Service Test on the Service Tests and how to use...
Only try to switch the Printer Off and then On again to see Chapter 4 Maintenance Mode. 1-2 HP Designjet 9000s Series Printer Service Manual If the test on that has failed. If the error disappears, there is no need to make sure that is not ... code has disappeared. Troubleshooting Guide to Troubleshooting the Printer Introduction This chapter will guide you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. Performing a Service Test on a Failed Assembly If possible, always perform a Service Test on the Service Tests and how to use...
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... recover the NVRAM. 1-6 HP Designjet 9000s Series Printer Service Manual Ink purging without the media loaded. - You will allow you to skip the system check of a damaged NVRAM. Recovery of the Printer. 2 Press the Cancel and Shift keys and Power On button - This will be recovered by entering the Maintenance Mode and by entering a password...
... recover the NVRAM. 1-6 HP Designjet 9000s Series Printer Service Manual Ink purging without the media loaded. - You will allow you to skip the system check of a damaged NVRAM. Recovery of the Printer. 2 Press the Cancel and Shift keys and Power On button - This will be recovered by entering the Maintenance Mode and by entering a password...
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... the Main PCA have been installed correctly. 2 Press the Cancel key and Power On button in order to skip the system check. 3 Enter into the Maintenance Mode ⇒ Page 4-7. 4 Press the Shift key once and then the W key to enter in order to skip the error recovery check of the Printer. 11...; Bidirection Definitions ⇒ Page 4-21. „ Media Advance Print ⇒ Page 4-11. If for whatever reason, both the NVRAM and the Main PCA are lost. HP Designjet 9000s Series Printer Service Manual 1-7
... the Main PCA have been installed correctly. 2 Press the Cancel key and Power On button in order to skip the system check. 3 Enter into the Maintenance Mode ⇒ Page 4-7. 4 Press the Shift key once and then the W key to enter in order to skip the error recovery check of the Printer. 11...; Bidirection Definitions ⇒ Page 4-21. „ Media Advance Print ⇒ Page 4-11. If for whatever reason, both the NVRAM and the Main PCA are lost. HP Designjet 9000s Series Printer Service Manual 1-7
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This error is a problem in Maintenance Mode and erasing does not end. System Error: System Error 1140: Flash ROM Write Error Problem Description: A time-out error occurs when the NVRAM contents are... Error Problem Description: There is checked during Boot-Up sequence and printing. Corrective Action: Try the following : „ Replace the Main PCA ⇒ Page 8-35. HP Designjet 9000s Series Printer Service Manual 2-7 System Error: System Error 112x: Vacuum Fan Error Problem Description: „ x = 0: The Vacuum Fan (Wiping Side) has failed. „ x = 1: The ...
This error is a problem in Maintenance Mode and erasing does not end. System Error: System Error 1140: Flash ROM Write Error Problem Description: A time-out error occurs when the NVRAM contents are... Error Problem Description: There is checked during Boot-Up sequence and printing. Corrective Action: Try the following : „ Replace the Main PCA ⇒ Page 8-35. HP Designjet 9000s Series Printer Service Manual 2-7 System Error: System Error 112x: Vacuum Fan Error Problem Description: „ x = 0: The Vacuum Fan (Wiping Side) has failed. „ x = 1: The ...
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... Sensors Menu (in the Wiper Motor. Make sure the Wiper Sensor Cable is connected correctly and is detected, "1" will display the state of a failure in Maintenance Mode) and select "Printer Sensors". System Error Codes System Error: System Error 1150: Home Position Sensor Error Problem Description: The Carriage cannot be moved to it... not damaged. - Check whether the Wiper Sensor can be displayed on the Front Panel. If the error continues, replace the Main PCA ⇒ Page 8-35. 2-8 HP Designjet 9000s Series Printer Service Manual
... Sensors Menu (in the Wiper Motor. Make sure the Wiper Sensor Cable is connected correctly and is detected, "1" will display the state of a failure in Maintenance Mode) and select "Printer Sensors". System Error Codes System Error: System Error 1150: Home Position Sensor Error Problem Description: The Carriage cannot be moved to it... not damaged. - Check whether the Wiper Sensor can be displayed on the Front Panel. If the error continues, replace the Main PCA ⇒ Page 8-35. 2-8 HP Designjet 9000s Series Printer Service Manual
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... that capping is not available. „ Make sure that the Printer is in Maintenance Mode) and open Solenoids L and R. Access the Pump Motors and check whether the Motor Drive Circuit and Motor work correctly by manually rotating the Motor. HP Designjet 9000s Series Printer Service Manual 2-9 Make sure that the Printer is in an environment...
... that capping is not available. „ Make sure that the Printer is in Maintenance Mode) and open Solenoids L and R. Access the Pump Motors and check whether the Motor Drive Circuit and Motor work correctly by manually rotating the Motor. HP Designjet 9000s Series Printer Service Manual 2-9 Make sure that the Printer is in an environment...
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... Problem Description: The Printer has problems detecting the edge of the Media. Corrective Action: Try the following : „ Enter the Sensors Menu (in Maintenance Mode) and select "Printer Sensors". System Error: System Error 123x: Sub-Tank Sensor Error (Full or Half) Problem Description: The Full and Half Sensors ... are functioning correctly. Then execute ALL the "Full x" and "Half x" options, and check if the Sub-Tank Sensors are not damaged. 2-12 HP Designjet 9000s Series Printer Service Manual Manually move the Sub-Tank Sensor Plate and if the Sensor responds, it means that it .
... Problem Description: The Printer has problems detecting the edge of the Media. Corrective Action: Try the following : „ Enter the Sensors Menu (in Maintenance Mode) and select "Printer Sensors". System Error: System Error 123x: Sub-Tank Sensor Error (Full or Half) Problem Description: The Full and Half Sensors ... are functioning correctly. Then execute ALL the "Full x" and "Half x" options, and check if the Sub-Tank Sensors are not damaged. 2-12 HP Designjet 9000s Series Printer Service Manual Manually move the Sub-Tank Sensor Plate and if the Sensor responds, it means that it .
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... If any of ink left. Corrective Action: Try the following : „ Enter the Motors Menu (in Maintenance Mode) and set it "Stop" immediately. System Error: System Error 124x: Ink Supply Sensor Error Problem Description: ...Magenta). „ x = 2: Printhead Number 3 (Light Cyan). „ x = 3: Printhead Number 4 (Yellow). „ x = 4: Printhead Number 5 (Magenta). „ x = 5: Printhead Number 6 (Cyan). HP Designjet 9000s Series Printer Service Manual 2-13 Once the motor drive has been checked, set the "Solenoid L" and "Solenoid R" options to "Closed" to discharge the ink from...
... If any of ink left. Corrective Action: Try the following : „ Enter the Motors Menu (in Maintenance Mode) and set it "Stop" immediately. System Error: System Error 124x: Ink Supply Sensor Error Problem Description: ...Magenta). „ x = 2: Printhead Number 3 (Light Cyan). „ x = 3: Printhead Number 4 (Yellow). „ x = 4: Printhead Number 5 (Magenta). „ x = 5: Printhead Number 6 (Cyan). HP Designjet 9000s Series Printer Service Manual 2-13 Once the motor drive has been checked, set the "Solenoid L" and "Solenoid R" options to "Closed" to discharge the ink from...
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System Error Codes „ Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor". Then, execute the "XX Ink Pump" option for each color, and check if the Ink Supply Sensor is faulty. „ x = 0: ... gears work correctly „ Replace the Main PCA ⇒ Page 8-35. „ If the error continues, replace the Paper-Axis or Scan-Axis Motors. 2-14 HP Designjet 9000s Series Printer Service Manual
System Error Codes „ Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor". Then, execute the "XX Ink Pump" option for each color, and check if the Ink Supply Sensor is faulty. „ x = 0: ... gears work correctly „ Replace the Main PCA ⇒ Page 8-35. „ If the error continues, replace the Paper-Axis or Scan-Axis Motors. 2-14 HP Designjet 9000s Series Printer Service Manual
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... to the Printhead Adjustment menu. If you must set the Printhead Voltage as shown: Voltage Values 1 Power On the Printer and enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in increments of 0.1 V). Press the OK key once you would like to set BOTH the left or right..., select the color of the Printhead (either left and right Printhead Voltage values for which you have entered the new value. # PH VOLTAGE > Lm (L) >17.6 V HP Designjet 9000s Series Printer Service Manual 3-9
... to the Printhead Adjustment menu. If you must set the Printhead Voltage as shown: Voltage Values 1 Power On the Printer and enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in increments of 0.1 V). Press the OK key once you would like to set BOTH the left or right..., select the color of the Printhead (either left and right Printhead Voltage values for which you have entered the new value. # PH VOLTAGE > Lm (L) >17.6 V HP Designjet 9000s Series Printer Service Manual 3-9
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... Adjustment pattern and the following message will need to confirm that you must first print the Printhead Adjustment pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to select SP. Press the Left Arrow Key to the Printhead Adjustment menu. MAINT 1 In the Printhead... to "Printhead Adj" and press the OK key. # PH ADJ PRINTS * PRINTHEAD ADJ 3 You will appear on the Front Panel. # PH ADJ PRINTS * EXECUTING 3-10 HP Designjet 9000s Series Printer Service Manual ADJ PH. ADJ WPH.
... Adjustment pattern and the following message will need to confirm that you must first print the Printhead Adjustment pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to select SP. Press the Left Arrow Key to the Printhead Adjustment menu. MAINT 1 In the Printhead... to "Printhead Adj" and press the OK key. # PH ADJ PRINTS * PRINTHEAD ADJ 3 You will appear on the Front Panel. # PH ADJ PRINTS * EXECUTING 3-10 HP Designjet 9000s Series Printer Service Manual ADJ PH. ADJ WPH.
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.... # PH ADJ PRINTS * CHECK PRINTHEAD 3 You will need to confirm that you must first print the Check Printhead pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. Printhead Adjustment Print the Check Printhead Pattern In order to adjust the... OK? 4 The Printer will start printing the Check Printhead pattern and the following message will appear on the Front Panel. # PH ADJ PRINTS * EXECUTING 3-14 HP Designjet 9000s Series Printer Service Manual ADJ PH. ADJ WPH. Press the Left Arrow Key to select SP.
.... # PH ADJ PRINTS * CHECK PRINTHEAD 3 You will need to confirm that you must first print the Check Printhead pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. Printhead Adjustment Print the Check Printhead Pattern In order to adjust the... OK? 4 The Printer will start printing the Check Printhead pattern and the following message will appear on the Front Panel. # PH ADJ PRINTS * EXECUTING 3-14 HP Designjet 9000s Series Printer Service Manual ADJ PH. ADJ WPH. Press the Left Arrow Key to select SP.
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ADJ. (Printer Adjustment) 4-10 PH. ADJ (Printhead Adjustment) 4-17 PH. Self Test 4-2 Phone Support 4-2 Maintenance Mode Menus 4-3 Entering the Maintenance Mode 4-7 Basic Menu Operation 4-8 P. MAIN (Printhead Maintenance) 4-23 MNFG-PRN (Manufacturing Patterns) 4-44 SETUP 4-45 FEED 4-52 SENSORS 4-53 ELECT (Electronics) 4-59 VOLT (Voltage Check) 4-69 MOTORS 4-70 SYSTEM INF 4-77 COUNTER 4-79 Heater Panel Maintenance Mode 4-87 HP Designjet 9000s Series Printer Service Manual 4-1 4 Maintenance Mode 4 Introduction 4-2 Diagnostics -
ADJ. (Printer Adjustment) 4-10 PH. ADJ (Printhead Adjustment) 4-17 PH. Self Test 4-2 Phone Support 4-2 Maintenance Mode Menus 4-3 Entering the Maintenance Mode 4-7 Basic Menu Operation 4-8 P. MAIN (Printhead Maintenance) 4-23 MNFG-PRN (Manufacturing Patterns) 4-44 SETUP 4-45 FEED 4-52 SENSORS 4-53 ELECT (Electronics) 4-59 VOLT (Voltage Check) 4-69 MOTORS 4-70 SYSTEM INF 4-77 COUNTER 4-79 Heater Panel Maintenance Mode 4-87 HP Designjet 9000s Series Printer Service Manual 4-1 4 Maintenance Mode 4 Introduction 4-2 Diagnostics -
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... Printer are about to replace, just to make sure that you should consult Chapter 2 - If any on-site maintenance. 4-2 HP Designjet 9000s Series Printer Service Manual Maintenance Mode Maintenance Mode Introduction This chapter explains how to use the built-in Maintenance Mode which is switched ON, it . Diagnostics - Phone Support In certain circumstances, a Call Agent can be determined whether the...
... Printer are about to replace, just to make sure that you should consult Chapter 2 - If any on-site maintenance. 4-2 HP Designjet 9000s Series Printer Service Manual Maintenance Mode Maintenance Mode Introduction This chapter explains how to use the built-in Maintenance Mode which is switched ON, it . Diagnostics - Phone Support In certain circumstances, a Call Agent can be determined whether the...
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... „ Purge Ink System. „ Ink System Options. „ Ink Charge Done. „ Printhead Recovery. „ Uncap Carriage. „ Cap Carriage. Instructions for entering the Maintenance Mode are as follows: „ Adjust Print. „ Meda Advance Print. „ Manufacturing Print 1. „ Cap Position. „ Wipe Position. „ Line Sensor (Top) Adjustment...as follows: „ Printhead Adjustment Prints. „ Move Carriage. „ Printhead Row Value. „ Printhead to the actual Printheads contained in the Printer. HP Designjet 9000s Series Printer Service Manual 4-3
... „ Purge Ink System. „ Ink System Options. „ Ink Charge Done. „ Printhead Recovery. „ Uncap Carriage. „ Cap Carriage. Instructions for entering the Maintenance Mode are as follows: „ Adjust Print. „ Meda Advance Print. „ Manufacturing Print 1. „ Cap Position. „ Wipe Position. „ Line Sensor (Top) Adjustment...as follows: „ Printhead Adjustment Prints. „ Move Carriage. „ Printhead Row Value. „ Printhead to the actual Printheads contained in the Printer. HP Designjet 9000s Series Printer Service Manual 4-3
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The different options available in real time. Maintenance Mode 4 MNFG-PRN. (Manufacturing Test Patterns) ⇒ Page 4-44 This menu contains the test patterns which are as follows: „ Language. „ Beeper Settings. „ System ... in this menu are as follows: „ Printer Sensors. „ Ink Sensor. „ Sub Tank Sensor. „ Bottle Sensor. „ TUR Sensors. „ Temperature Sensors. 4-4 HP Designjet 9000s Series Printer Service Manual
The different options available in real time. Maintenance Mode 4 MNFG-PRN. (Manufacturing Test Patterns) ⇒ Page 4-44 This menu contains the test patterns which are as follows: „ Language. „ Beeper Settings. „ System ... in this menu are as follows: „ Printer Sensors. „ Ink Sensor. „ Sub Tank Sensor. „ Bottle Sensor. „ TUR Sensors. „ Temperature Sensors. 4-4 HP Designjet 9000s Series Printer Service Manual
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.... „ Error Log Print. „ History Print. HP Designjet 9000s Series Printer Service Manual 4-5 The different options available in this menu are as follows: „ Voltage Check. 10 MOTORS ⇒ Page 4-70 This menu contains the necessary diagnostics that can be used to print various information pages. Maintenance Mode 8 ELECT (Electronics) ⇒ Page 4-59 This...
.... „ Error Log Print. „ History Print. HP Designjet 9000s Series Printer Service Manual 4-5 The different options available in this menu are as follows: „ Voltage Check. 10 MOTORS ⇒ Page 4-70 This menu contains the necessary diagnostics that can be used to print various information pages. Maintenance Mode 8 ELECT (Electronics) ⇒ Page 4-59 This...
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Maintenance Mode 12 COUNTER ⇒ Page 4-79 This menu can used to set the different paper lengths used to view and set certain parameters. 4-6 HP Designjet 9000s Series Printer Service Manual The different options available in this ...menu are as follows: „ Media Used. „ Prime Assembly. „ Pump Tube. „ Wiper Cleaning. „ Wiper Belt. „ Wiper Blade. „ Capping Unit. „ Scan-Axis belt. „ Non-HP Ink Used. „ Expired Ink Used. 13 Heater Panel Maintenance Mode...
Maintenance Mode 12 COUNTER ⇒ Page 4-79 This menu can used to set the different paper lengths used to view and set certain parameters. 4-6 HP Designjet 9000s Series Printer Service Manual The different options available in this ...menu are as follows: „ Media Used. „ Prime Assembly. „ Pump Tube. „ Wiper Cleaning. „ Wiper Belt. „ Wiper Blade. „ Capping Unit. „ Scan-Axis belt. „ Non-HP Ink Used. „ Expired Ink Used. 13 Heater Panel Maintenance Mode...
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...: 1 When the "Printer Ready" message appears on the Front Panel, you will be requested to take the Printer offline. ADJ PH.MAINT HP Designjet 9000s Series Printer Service Manual 4-7 SP.ADJ WPH. MAINTENANCE MODE PASSWORD? 4 Once the password has been entered correctly, you will enter in this order: Cancel, Shift, Cancel, Cancel. Press the following...
...: 1 When the "Printer Ready" message appears on the Front Panel, you will be requested to take the Printer offline. ADJ PH.MAINT HP Designjet 9000s Series Printer Service Manual 4-7 SP.ADJ WPH. MAINTENANCE MODE PASSWORD? 4 Once the password has been entered correctly, you will enter in this order: Cancel, Shift, Cancel, Cancel. Press the following...
