BCS Global Limited Warranty and Technical Support
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... warranty services at your sales representative for your product that can purchase HP Care Pack Services to upgrade your HP Hardware Product. For details, consult the product specifications at http://www.hp.com. • If a server product is a specified, fixed period commencing on availability of additional support and service coverage for warranty information. 8 BCS...
... warranty services at your sales representative for your product that can purchase HP Care Pack Services to upgrade your HP Hardware Product. For details, consult the product specifications at http://www.hp.com. • If a server product is a specified, fixed period commencing on availability of additional support and service coverage for warranty information. 8 BCS...
BCS Global Limited Warranty and Technical Support
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... Onsite Warranty Service for service events not remedied either remotely or through CSR6 Normal business hours Next business day response cc2300, cc3300, 1 year cc3310 DL785, DL980 3 years DS15, DS25 1 year ES45, ES47, ES80 1 year None All parts Firmware upgrade and pre-upgrade tasks Parts... day response Remote monitoring and email notification of errors & events CSR6: Available on some parts. Go to www.hp.com/go / csrparts for component CSR details. Table 1 BCS Servers - Firmware upgrade & pre-upgrade tasks Onsite Warranty Service for component CSR details.
... Onsite Warranty Service for service events not remedied either remotely or through CSR6 Normal business hours Next business day response cc2300, cc3300, 1 year cc3310 DL785, DL980 3 years DS15, DS25 1 year ES45, ES47, ES80 1 year None All parts Firmware upgrade and pre-upgrade tasks Parts... day response Remote monitoring and email notification of errors & events CSR6: Available on some parts. Go to www.hp.com/go / csrparts for component CSR details. Table 1 BCS Servers - Firmware upgrade & pre-upgrade tasks Onsite Warranty Service for component CSR details.
BCS Global Limited Warranty and Technical Support
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...Next Business Day Remote monitoring and email notification of errors & events CSR6: Available on some parts. Table 1 BCS Servers - Firmware upgrade & pre-upgrade tasks Onsite Warranty Service Same business 4-hour response Remote monitoring & email notification of ... Support2 Include errors and events Firmware upgrade & pre-upgrade tasks Service Delivery Method Availability4 and Response Time Notes and Exceptions GS1280 1 year HP Superdome, HP 1 year Superdome 2 rp2405, rp4410, rp4440, rp5400, rp5405, rp5430, rp5450, rp5470 3 year rp2400, rp2430, rp2450, rp2470, rp3410...
...Next Business Day Remote monitoring and email notification of errors & events CSR6: Available on some parts. Table 1 BCS Servers - Firmware upgrade & pre-upgrade tasks Onsite Warranty Service Same business 4-hour response Remote monitoring & email notification of ... Support2 Include errors and events Firmware upgrade & pre-upgrade tasks Service Delivery Method Availability4 and Response Time Notes and Exceptions GS1280 1 year HP Superdome, HP 1 year Superdome 2 rp2405, rp4410, rp4440, rp5400, rp5405, rp5430, rp5450, rp5470 3 year rp2400, rp2430, rp2450, rp2470, rp3410...
BCS Global Limited Warranty and Technical Support
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...be enabled at time of errors & events CSR6: Available on some parts and mandatory on some parts. Non-HP options are installed. However, non-HP 6 CSR = Customer Self Repair: Remote telephone support with your standard hardware product warranty. Firmware upgrade and pre-...(page 7). 4 For more details - Firmware upgrade & pre-upgrade tasks Onsite Warranty Service for component CSR details. Table 1 BCS Servers - Enhancements to base hardware warranty may also be included with parts replacement when diagnostic tests confirm part failure. Go to extend and expand your...
...be enabled at time of errors & events CSR6: Available on some parts and mandatory on some parts. Non-HP options are installed. However, non-HP 6 CSR = Customer Self Repair: Remote telephone support with your standard hardware product warranty. Firmware upgrade and pre-...(page 7). 4 For more details - Firmware upgrade & pre-upgrade tasks Onsite Warranty Service for component CSR details. Table 1 BCS Servers - Enhancements to base hardware warranty may also be included with parts replacement when diagnostic tests confirm part failure. Go to extend and expand your...
BCS Global Limited Warranty and Technical Support
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... manufacturing part number. To initiate a support request, please use the numbers below or visit http://www.hp.com.au and select the Customer Service option for all HP Products except those listed separately 13 10 47 If dialling internationally: +61 2 8278 1039 below DeskJet,...Presario PC Support & Spare Parts 1300 888 423 If dialling internationally: +61 3 8833 5000 HP MediaSmart Server & HP StorageWorks DataVault 1 800 83 9667 HP Calculators 1 300 551 664 HP WebOS support (Including HP TouchPad and Palm products) 1 800 282 653 For further information on consumer rights visit http://...
... manufacturing part number. To initiate a support request, please use the numbers below or visit http://www.hp.com.au and select the Customer Service option for all HP Products except those listed separately 13 10 47 If dialling internationally: +61 2 8278 1039 below DeskJet,...Presario PC Support & Spare Parts 1300 888 423 If dialling internationally: +61 3 8833 5000 HP MediaSmart Server & HP StorageWorks DataVault 1 800 83 9667 HP Calculators 1 300 551 664 HP WebOS support (Including HP TouchPad and Palm products) 1 800 282 653 For further information on consumer rights visit http://...
Users Guide - Direct Platform Control
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Intel® Direct Platform Control Console User's Guide Document Release Date: March 2003 Legal Information What's Direct Platform Control Console? Client Workstation Requirements Server Requirements Starting the DPC Console Accessing DPC Console Features SEL Manager SDR Manager FRU Manager RSA Manager Phonebook Service Partition Displaying Configuration Status
Intel® Direct Platform Control Console User's Guide Document Release Date: March 2003 Legal Information What's Direct Platform Control Console? Client Workstation Requirements Server Requirements Starting the DPC Console Accessing DPC Console Features SEL Manager SDR Manager FRU Manager RSA Manager Phonebook Service Partition Displaying Configuration Status
Users Guide - Direct Platform Control
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... Other names and brands may be copied or reproduced in the United States and other rights of any third party or of HP; The Intel® Server Control product may appear in this document and the technologies discussed herein, and is advised to this document. Intel is a ...it . merchantability; and all other technology used in accordance with its subsidiaries in any form or by any means without obligation to HP. HP makes no responsibility for any errors that may contain design defects or errors known as the property of merchantability and fitness for particular purpose...
... Other names and brands may be copied or reproduced in the United States and other rights of any third party or of HP; The Intel® Server Control product may appear in this document and the technologies discussed herein, and is advised to this document. Intel is a ...it . merchantability; and all other technology used in accordance with its subsidiaries in any form or by any means without obligation to HP. HP makes no responsibility for any errors that may contain design defects or errors known as the property of merchantability and fitness for particular purpose...
Users Guide - Direct Platform Control
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HP Direct Platform Control Console Contents Client Workstation Requirements 5 Server Requirements...6 Serial Connection ...6 LAN Connection ...6 BIOS Setup ...6 Console Redirection Submenu 6 SSU Setup...6 Starting the DPC Console 8 Accessing DPC Console Features 8 SEL Manager ...9 SDR Manager ...9 FRU Manager...10 RSA Manager ...10 Phonebook ...10 Service Partition ...11 Displaying Configuration Status 12 3
HP Direct Platform Control Console Contents Client Workstation Requirements 5 Server Requirements...6 Serial Connection ...6 LAN Connection ...6 BIOS Setup ...6 Console Redirection Submenu 6 SSU Setup...6 Starting the DPC Console 8 Accessing DPC Console Features 8 SEL Manager ...9 SDR Manager ...9 FRU Manager...10 RSA Manager ...10 Phonebook ...10 Service Partition ...11 Displaying Configuration Status 12 3
Users Guide - Direct Platform Control
Page 4
... the following: • A Windows† 2000 Advanced Server-compatible modem. • A direct RS-232 connection to the server COM2 port. • LAN (using LAN1 on the server. It also contains a security feature that allows remote server management. HP Direct Platform Control Console What is independent of the server operating system. DPC console operation is Direct Platform...
... the following: • A Windows† 2000 Advanced Server-compatible modem. • A direct RS-232 connection to the server COM2 port. • LAN (using LAN1 on the server. It also contains a security feature that allows remote server management. HP Direct Platform Control Console What is independent of the server operating system. DPC console operation is Direct Platform...
Users Guide - Direct Platform Control
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HP Direct Platform Control Console Client Workstation Requirements The following are minimum requirements for the client workstation to run DPC: Windows 2000 Advance Server Service Pack 2 recommended 24 MB of RAM, 32 MB recommended 20 MB disk space 5
HP Direct Platform Control Console Client Workstation Requirements The following are minimum requirements for the client workstation to run DPC: Windows 2000 Advance Server Service Pack 2 recommended 24 MB of RAM, 32 MB recommended 20 MB disk space 5
Users Guide - Direct Platform Control
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...Flow Control: Select CTS/RTS + CD. For security you to access the password. 6 Refer to the Intel Server Control Installation Guide for the HP cc2300 & cc3300 Carrier Grade Servers manual for a serial connection that the Emergency Management Port (EMP) must use a Hayes-compatible modem listed on... The Console Redirection submenu of the BIOS System Management menu sets serial communication redirection options. LAN Connection Use the SSU Platform Event Manager (PEM) to configure LAN access to the server using these utilities, depending on the connection type: • BIOS Setup for ...
...Flow Control: Select CTS/RTS + CD. For security you to access the password. 6 Refer to the Intel Server Control Installation Guide for the HP cc2300 & cc3300 Carrier Grade Servers manual for a serial connection that the Emergency Management Port (EMP) must use a Hayes-compatible modem listed on... The Console Redirection submenu of the BIOS System Management menu sets serial communication redirection options. LAN Connection Use the SSU Platform Event Manager (PEM) to configure LAN access to the server using these utilities, depending on the connection type: • BIOS Setup for ...
Users Guide - Direct Platform Control
Page 8
...DPC Console Features Use the DPC Console menus or click a toolbar button to start the DPC Console application on the client workstation. HP Direct Platform Control Console Starting the DPC Console Click the DPC Console icon in the manager's tool pane to access DPC Console ... also launch DPC Console using the command line. DPCConsole /modem=[phonenumber], where [phonenumber] is the IP Address or the DNS Name of the server. DPCConsole /lan=[IPaddress orDNSname], where [IPaddress or DNSname] is the phone number of the client workstation direct connection. Use DPC help contains detailed...
...DPC Console Features Use the DPC Console menus or click a toolbar button to start the DPC Console application on the client workstation. HP Direct Platform Control Console Starting the DPC Console Click the DPC Console icon in the manager's tool pane to access DPC Console ... also launch DPC Console using the command line. DPCConsole /modem=[phonenumber], where [phonenumber] is the IP Address or the DNS Name of the server. DPCConsole /lan=[IPaddress orDNSname], where [IPaddress or DNSname] is the phone number of the client workstation direct connection. Use DPC help contains detailed...
Users Guide - Direct Platform Control
Page 9
...Timestamp • Sensor Type and Number • Event description • Generator ID Each of the columns can be sorted by clicking on the server. SDR Manager The Sensor Data Records (SDR) manager allows you to: • View SEL events. • View the properties of the non...a presentation (grid) pane and a description pane. SEL events display as a sequential record of managed server events, one event per row. Clicking the column heading again sorts the column in descending order. HP Direct Platform Control Console SEL Manager The System Event Log (SEL) manager allows you to: •...
...Timestamp • Sensor Type and Number • Event description • Generator ID Each of the columns can be sorted by clicking on the server. SDR Manager The Sensor Data Records (SDR) manager allows you to: • View SEL events. • View the properties of the non...a presentation (grid) pane and a description pane. SEL events display as a sequential record of managed server events, one event per row. Clicking the column heading again sorts the column in descending order. HP Direct Platform Control Console SEL Manager The System Event Log (SEL) manager allows you to: •...
Users Guide - Direct Platform Control
Page 10
... selected in the grid displays in the tree view. Select the appropriate tab to add, modify, or delete phonebook entries. 10 If the connected server is powered down, some FRU inventory. • View the properties for a FRU. • Save FRU inventory information to a file. The ...and their current status displays as Unknown. Phonebook The DPC Console provides a phonebook that stores the server name, server phone number, IP address for the sensor selected in the right bottom pane. HP Direct Platform Control Console FRU Manager The Field Replaceable Unit (FRU) manager allows you to: ...
... selected in the grid displays in the tree view. Select the appropriate tab to add, modify, or delete phonebook entries. 10 If the connected server is powered down, some FRU inventory. • View the properties for a FRU. • Save FRU inventory information to a file. The ...and their current status displays as Unknown. Phonebook The DPC Console provides a phonebook that stores the server name, server phone number, IP address for the sensor selected in the right bottom pane. HP Direct Platform Control Console FRU Manager The Field Replaceable Unit (FRU) manager allows you to: ...
Users Guide - Direct Platform Control
Page 11
... low-level disk utilities may see the partition entry as an accessible file system to the Intel Server Control Installation Guide for the HP cc2300 & cc3300 Carrier Grade Servers manual for remote management. Refer to the end user operating system. The service partition contains utilities ... Remote execution is not normally visible to the server user because it by a special request. HP Direct Platform Control Console Service Partition The service partition is 40Mbytes. The utilities on the HP Carrier Grade cc2300 and cc3300 Servers. It is available from it has a special...
... low-level disk utilities may see the partition entry as an accessible file system to the Intel Server Control Installation Guide for the HP cc2300 & cc3300 Carrier Grade Servers manual for remote management. Refer to the end user operating system. The service partition contains utilities ... Remote execution is not normally visible to the server user because it by a special request. HP Direct Platform Control Console Service Partition The service partition is 40Mbytes. The utilities on the HP Carrier Grade cc2300 and cc3300 Servers. It is available from it has a special...
Users Guide - Direct Platform Control
Page 12
...have Platform Instrumentation (PI) installed. 12 Information appears in with administrative rights. • Activation Mode: Indicates whether the server is always active or just during pre-boot. • Chassis Intrusion: Indicates whether intrusion protection is a restricted LAN access... areas: Supported Viewers: Status on the server. NOTE In order for LAN connections where a secure session is set . HP Direct Platform Control Console Displaying Configuration Status The Configuration dialog box displays the server's configuration status. Security: Displays the Authentication...
...have Platform Instrumentation (PI) installed. 12 Information appears in with administrative rights. • Activation Mode: Indicates whether the server is always active or just during pre-boot. • Chassis Intrusion: Indicates whether intrusion protection is a restricted LAN access... areas: Supported Viewers: Status on the server. NOTE In order for LAN connections where a secure session is set . HP Direct Platform Control Console Displaying Configuration Status The Configuration dialog box displays the server's configuration status. Security: Displays the Authentication...
Intel Telco Alarms Manager 2.0, Revision 1.0 - HP Carrier-Grade Server cc3310 User's Guide
Page 1
Intel Telco Alarms Manager 2.0 Revision 1.0 for the HP Carrier-Grade Server cc3310 User's Guide Version 3.0 Manufacturing Part Number: cc3310_W2K3_TelcoAlarmMgr January 2006 U.S.A. © Copyright 2006 Hewlett-Packard Development Company, L.P.
Intel Telco Alarms Manager 2.0 Revision 1.0 for the HP Carrier-Grade Server cc3310 User's Guide Version 3.0 Manufacturing Part Number: cc3310_W2K3_TelcoAlarmMgr January 2006 U.S.A. © Copyright 2006 Hewlett-Packard Development Company, L.P.
Intel Telco Alarms Manager 2.0, Revision 1.0 - HP Carrier-Grade Server cc3310 User's Guide
Page 2
...without notice. The information contained herein is prohibited, except as constituting an additional warranty. Acrobat® is the hp Carrier-Grade Server cc3310 Product Guide, which contains in the express warranty statements accompanying such products and services. registered trademark of Microsoft ... Company, L.P. Nothing herein should be liable for the server. Intel®, Celeron®, Pentium®, and Intel® Xeon™ are posted under the copyright laws. Related Documents. The HP Server cc3310 User Information Diagnostics and Utilities Resource CD-ROM has been...
...without notice. The information contained herein is prohibited, except as constituting an additional warranty. Acrobat® is the hp Carrier-Grade Server cc3310 Product Guide, which contains in the express warranty statements accompanying such products and services. registered trademark of Microsoft ... Company, L.P. Nothing herein should be liable for the server. Intel®, Celeron®, Pentium®, and Intel® Xeon™ are posted under the copyright laws. Related Documents. The HP Server cc3310 User Information Diagnostics and Utilities Resource CD-ROM has been...
Intel Telco Alarms Manager 2.0, Revision 1.0 - HP Carrier-Grade Server cc3310 User's Guide
Page 5
... Monitor (RM), the SNMP Event Agent (for use on the HP Carrier Grade Server cc3310. Required Software Components: • Red Hat Advanced Server (AS) 2.1 • Red Hat Enterprise Linux (RHEL) 3.0 • Microsoft® Windows® 2000 Advanced Server, SP3 or higher • Microsoft Windows 2003 Advanced Server Required Software Components: • TAM 2.0 − Activate a hot key...
... Monitor (RM), the SNMP Event Agent (for use on the HP Carrier Grade Server cc3310. Required Software Components: • Red Hat Advanced Server (AS) 2.1 • Red Hat Enterprise Linux (RHEL) 3.0 • Microsoft® Windows® 2000 Advanced Server, SP3 or higher • Microsoft Windows 2003 Advanced Server Required Software Components: • TAM 2.0 − Activate a hot key...
Intel Telco Alarms Manager 2.0, Revision 1.0 - HP Carrier-Grade Server cc3310 User's Guide
Page 6
... thresholds or alerts that occur on a system are mapped and forwarded to as part of the TAM software package. The following is provided on the HP Server cc3310 User Information Diagnostics and Utility Resource CD. To run installation directly from CD: Installation can be started from the Welcome page that register with TAM...
... thresholds or alerts that occur on a system are mapped and forwarded to as part of the TAM software package. The following is provided on the HP Server cc3310 User Information Diagnostics and Utility Resource CD. To run installation directly from CD: Installation can be started from the Welcome page that register with TAM...