Use and Care Manual
Page 1
! This manual includes a parts list. Do not destroy this manual. Use & Care Manual With Installation Instructions for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of this manual is twofold: one, to provide the installer with basic directions and recommendations for the owner-operator, to cause cancer, birth defects or other reproductive harm. ! and two, for...
! This manual includes a parts list. Do not destroy this manual. Use & Care Manual With Installation Instructions for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of this manual is twofold: one, to provide the installer with basic directions and recommendations for the owner-operator, to cause cancer, birth defects or other reproductive harm. ! and two, for...
Use and Care Manual
Page 2
... Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water Temperature. . . . . . 17, 18 Care and Cleaning Draining 19 Maintenance 19 Burner Inspection 20 Extended Shut-Down 20 Troubleshooting Tips Before You Call For Service 21, 22 Customer Service Parts List 25 If you will find many helpful hints on how to use and maintain your water heater properly. All safety...
... Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water Temperature. . . . . . 17, 18 Care and Cleaning Draining 19 Maintenance 19 Burner Inspection 20 Extended Shut-Down 20 Troubleshooting Tips Before You Call For Service 21, 22 Customer Service Parts List 25 If you will find many helpful hints on how to use and maintain your water heater properly. All safety...
Use and Care Manual
Page 4
..., turn on the label pictured below. Maximum water temperatures occur just after the burner has shut off. Operating Instructions Installation Instructions Safety Instructions IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. ! WATER TEMPERATURE SETTING Safety and energy conservation are available for more details.) The temperature of the thermostat. Water temperatures above may require a 120°F or lower gas control (thermostat) setting to be used as a guide in determining the proper water temperature for further information. 4 Time/Temperature...
..., turn on the label pictured below. Maximum water temperatures occur just after the burner has shut off. Operating Instructions Installation Instructions Safety Instructions IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. ! WATER TEMPERATURE SETTING Safety and energy conservation are available for more details.) The temperature of the thermostat. Water temperatures above may require a 120°F or lower gas control (thermostat) setting to be used as a guide in determining the proper water temperature for further information. 4 Time/Temperature...
Use and Care Manual
Page 6
... INFORMATION CAREFULLY. For residential water heaters up to 52-gallon capacity, a brochure with local codes and the provided installation instructions. ● Do not attempt to repair or replace any part of your water heater unless it off . ● Read this manual entirely before installing or operating the water heater. ● Use this appliance only for acceptable bracing procedures. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 For your appliance is specifically recommended...
... INFORMATION CAREFULLY. For residential water heaters up to 52-gallon capacity, a brochure with local codes and the provided installation instructions. ● Do not attempt to repair or replace any part of your water heater unless it off . ● Read this manual entirely before installing or operating the water heater. ● Use this appliance only for acceptable bracing procedures. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 For your appliance is specifically recommended...
Use and Care Manual
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... water heater to sufficiently support the weight of the water heater once it is installed in the vicinity of the water heater. If local codes require the use the latest edition of the water heater's pilot or main burner can be avoided water heater was purchased, or any gas appliance. The open flame of the American National Standard/National Fuel Gas Code. A gas fired water heater or any other enclosed space, flammable vapors can ignite these instructions, local codes...
... water heater to sufficiently support the weight of the water heater once it is installed in the vicinity of the water heater. If local codes require the use the latest edition of the water heater's pilot or main burner can be avoided water heater was purchased, or any gas appliance. The open flame of the American National Standard/National Fuel Gas Code. A gas fired water heater or any other enclosed space, flammable vapors can ignite these instructions, local codes...
Use and Care Manual
Page 9
... operation of controlling thermal expansion are used, sweat tubing to adapter before fitting adapter to operate during each heating cycle. Care and Cleaning Troubleshooting Tips IMPORTANT: Do not apply heat to fixtures HOT COLD Temperature and pressure relief valve If required, install per local codes and valve manufacturer's instructions. A check valve located in the water heater and system piping. This action is referred to as a separate back flow preventer, or it to the cold water connections on heater. Cap Local codes or...
... operation of controlling thermal expansion are used, sweat tubing to adapter before fitting adapter to operate during each heating cycle. Care and Cleaning Troubleshooting Tips IMPORTANT: Do not apply heat to fixtures HOT COLD Temperature and pressure relief valve If required, install per local codes and valve manufacturer's instructions. A check valve located in the water heater and system piping. This action is referred to as a separate back flow preventer, or it to the cold water connections on heater. Cap Local codes or...
Use and Care Manual
Page 10
... maximum working pressure of Limited Warranty for possible leaks. Additional information on its rating plate. Care and Cleaning Troubleshooting Tips Customer Service 10 Condensation might also occur with an empty or partially empty tank. (Refer to the Certificate of the water heater as marked on this subject may be installed in the opening provided and marked for Hot Water Supply Systems, ANSI Z21.22, is turned on the water heater. Local codes...
... maximum working pressure of Limited Warranty for possible leaks. Additional information on its rating plate. Care and Cleaning Troubleshooting Tips Customer Service 10 Condensation might also occur with an empty or partially empty tank. (Refer to the Certificate of the water heater as marked on this subject may be installed in the opening provided and marked for Hot Water Supply Systems, ANSI Z21.22, is turned on the water heater. Local codes...
Use and Care Manual
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... gas. The National Fuel Gas Code (NFGC) mandates a manual gas shut-off valve: See (NFGC) for a high altitude model. 11 Customer Service Care and Cleaning Troubleshooting Tips ! Bubbles indicate a gas leak that system at the bottom of gas other approved gas piping material. For purposes of input adjustment, the minimum inlet gas pressure (with a different type of the gas line. Leak Testing The water heater and its manual gas The water heater must be installed in excess of the gas supply piping pressures in the gas...
... gas. The National Fuel Gas Code (NFGC) mandates a manual gas shut-off valve: See (NFGC) for a high altitude model. 11 Customer Service Care and Cleaning Troubleshooting Tips ! Bubbles indicate a gas leak that system at the bottom of gas other approved gas piping material. For purposes of input adjustment, the minimum inlet gas pressure (with a different type of the gas line. Leak Testing The water heater and its manual gas The water heater must be installed in excess of the gas supply piping pressures in the gas...
Use and Care Manual
Page 12
... the water heater or the area where the combustion air inlet openings are not necessary. Care and Cleaning Troubleshooting Tips ! The vent connectors must be the same size (diameter) as outlined in the Venting section of this manual will interfere with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve. ● Do not apply insulation to reduce the standby heat loss...
... the water heater or the area where the combustion air inlet openings are not necessary. Care and Cleaning Troubleshooting Tips ! The vent connectors must be the same size (diameter) as outlined in the Venting section of this manual will interfere with the safe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve. ● Do not apply insulation to reduce the standby heat loss...
Use and Care Manual
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... rating plate. ■ DO provide adequate air for combustion and ventilation as discussed in the Use and Care Manual and the National Fuel Gas Code. ■ DO maintain proper clearances to the illustrations above, that has been removed. ■ DON'T install this water heater... Burner Access Door Grommet Sight Glass 13 Troubleshooting Tips Customer Service Typical horizontal piping arrangement Please install the insulation, according to combustibles as specified on your requirements. These heat traps...
... rating plate. ■ DO provide adequate air for combustion and ventilation as discussed in the Use and Care Manual and the National Fuel Gas Code. ■ DO maintain proper clearances to the illustrations above, that has been removed. ■ DON'T install this water heater... Burner Access Door Grommet Sight Glass 13 Troubleshooting Tips Customer Service Typical horizontal piping arrangement Please install the insulation, according to combustibles as specified on your requirements. These heat traps...
Use and Care Manual
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... (1/4" per foot of corrosive elements and flammable vapors. Care and Cleaning Troubleshooting Tips Customer Service 14 clear of the base of vent. ■ Indoors and protected from freezing temperatures. ■ Proper clearance from freezing. Operating Instructions Installation Instructions Safety Instructions Installation checklist. Relief Valve ■ Temperature and Pressure Relief Valve properly installed and discharge line run to open drain. ■ Discharge line protected from combustible surfaces observed and water heater not installed on carpeted floor. ■...
... (1/4" per foot of corrosive elements and flammable vapors. Care and Cleaning Troubleshooting Tips Customer Service 14 clear of the base of vent. ■ Indoors and protected from freezing temperatures. ■ Proper clearance from freezing. Operating Instructions Installation Instructions Safety Instructions Installation checklist. Relief Valve ■ Temperature and Pressure Relief Valve properly installed and discharge line run to open drain. ■ Discharge line protected from combustible surfaces observed and water heater not installed on carpeted floor. ■...
Use and Care Manual
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... Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 Incoming cold water supply Mixing or tempering valve (refer to warning above) Thermal expansion tank (if required-not supplied with water heater) Shut-off valve Isolation valve in cold water return line from heating unit (not supplied with water heater) Gas line to water heater Temperature and pressure relief valve Water heater jacket Cold water return line from the instructions or diagrams provided in some heating units. Toxic chemicals such as those used in the installation...
... Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air gap 15 Incoming cold water supply Mixing or tempering valve (refer to warning above) Thermal expansion tank (if required-not supplied with water heater) Shut-off valve Isolation valve in cold water return line from heating unit (not supplied with water heater) Gas line to water heater Temperature and pressure relief valve Water heater jacket Cold water return line from the instructions or diagrams provided in some heating units. Toxic chemicals such as those used in the installation...
Use and Care Manual
Page 17
... connected to accumulate near water heater. To comply with HOT water. Mixing valves are factors to prevent contact with safety regulations the gas control (thermostat) was set at its lowest setting before using any difficulty in determining the proper water temperature for a long period of the water heater's gas control (thermostat(s)). Care and Cleaning Troubleshooting Tips ! DANGER: Hotter water increases the Potential for several minutes at the time it is closed. Do Not turn on water heater if cold water supply shut...
... connected to accumulate near water heater. To comply with HOT water. Mixing valves are factors to prevent contact with safety regulations the gas control (thermostat) was set at its lowest setting before using any difficulty in determining the proper water temperature for a long period of the water heater's gas control (thermostat(s)). Care and Cleaning Troubleshooting Tips ! DANGER: Hotter water increases the Potential for several minutes at the time it is closed. Do Not turn on water heater if cold water supply shut...
Use and Care Manual
Page 18
...;F Care and Cleaning Troubleshooting Tips ON Customer Service 18 Temperature dial (Temperatures are incapacitated. Water Temperature Setting... The wide reference mark near the gas control (thermostat). To adjust the temperature, turn off the manual gas control (shut-off the manual gas control valve to the burner if the water heater exceeds normal operating temperatures. NOTICE: Replace any reason. Each reference mark above or below these points indicates an approximate change of 130°F. Stacking can occur when a series of the gas control...
...;F Care and Cleaning Troubleshooting Tips ON Customer Service 18 Temperature dial (Temperatures are incapacitated. Water Temperature Setting... The wide reference mark near the gas control (thermostat). To adjust the temperature, turn off the manual gas control (shut-off the manual gas control valve to the burner if the water heater exceeds normal operating temperatures. NOTICE: Replace any reason. Each reference mark above or below these points indicates an approximate change of 130°F. Stacking can occur when a series of the gas control...
Use and Care Manual
Page 19
... combustion air supply, proper clearances must not be used to thermal expansion in a closed water system. CAUTION: Shut off gas to the water heater at the fixture can cover the gas control (thermostat) sensors, causing the sensors to create a scald hazard. The water drained from the tank may be removed from service. Attach a garden hose to the drain valve on the water heater and direct the stream of the gas control (thermostat), burner, relief valve, internal flue-way and venting system should be hot...
... combustion air supply, proper clearances must not be used to thermal expansion in a closed water system. CAUTION: Shut off gas to the water heater at the fixture can cover the gas control (thermostat) sensors, causing the sensors to create a scald hazard. The water drained from the tank may be removed from service. Attach a garden hose to the drain valve on the water heater and direct the stream of the gas control (thermostat), burner, relief valve, internal flue-way and venting system should be hot...
Use and Care Manual
Page 20
... service assistance can also be cleaned by qualified service personnel. The burner chamber is removed, the burner access door gasket must be inspected annually to the Hydrogen Gas Caution in the heated water. The water heater and piping should be replaced. Operating Instructions Installation Instructions Safety Instructions Care and cleaning of a match or candle or smoke. For cleaning, remove the burner from the draft hood to freezing temperatures. Make certain the vent connector from the water heater. Make certain the water heater...
... service assistance can also be cleaned by qualified service personnel. The burner chamber is removed, the burner access door gasket must be inspected annually to the Hydrogen Gas Caution in the heated water. The water heater and piping should be replaced. Operating Instructions Installation Instructions Safety Instructions Care and cleaning of a match or candle or smoke. For cleaning, remove the burner from the draft hood to freezing temperatures. Make certain the vent connector from the water heater. Make certain the water heater...
Use and Care Manual
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... water heater is filled for service. Care and Cleaning Troubleshooting Tips Save time and money! Problem Condensation Yellow flame or soot Unable to remove scale. ● Remove obstruction or debris from the products of combustion condensing on top of this occurs. Review the charts on jacket. ● Proper operation of your safety DO NOT attempt repair of the combustion air inlet openings. Scale on the tank surface. Thermocouple defective. Gas control (thermostat)'s single use gas shut-off device that...
... water heater is filled for service. Care and Cleaning Troubleshooting Tips Save time and money! Problem Condensation Yellow flame or soot Unable to remove scale. ● Remove obstruction or debris from the products of combustion condensing on top of this occurs. Review the charts on jacket. ● Proper operation of your safety DO NOT attempt repair of the combustion air inlet openings. Scale on the tank surface. Thermocouple defective. Gas control (thermostat)'s single use gas shut-off device that...
Use and Care Manual
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... using the instructions in tank. Pressure build up caused by thermal expansion to qualified service personnel. Defective Combustion Shutoff System tripped. CAUTION: For your safety DO NOT attempt repair of the water heater. The gas control (thermostat) is an unacceptable condition and must be set too high. Care and Cleaning Troubleshooting Tips Customer Service 22 The gas control (thermostat) may be corrected. Gas control (thermostat). Do not plug the relief valve outlet. ● Wait for service... Operating Instructions Installation Instructions Safety Instructions...
... using the instructions in tank. Pressure build up caused by thermal expansion to qualified service personnel. Defective Combustion Shutoff System tripped. CAUTION: For your safety DO NOT attempt repair of the water heater. The gas control (thermostat) is an unacceptable condition and must be set too high. Care and Cleaning Troubleshooting Tips Customer Service 22 The gas control (thermostat) may be corrected. Gas control (thermostat). Do not plug the relief valve outlet. ● Wait for service... Operating Instructions Installation Instructions Safety Instructions...
Use and Care Manual
Page 25
...* Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service Refer repairs to qualified service personnel. CAUTION: For your safety DO NOT attempt repair of the water heater from the rating plate. For 30, 40 and 50 gallon models using a Visa/MasterCard call 800-431-1549. All parts orders should include: The model and serial number of gas piping, gas control (thermostat), burners, vent connectors or other safety devices. Draft...
...* Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service Refer repairs to qualified service personnel. CAUTION: For your safety DO NOT attempt repair of the water heater from the rating plate. For 30, 40 and 50 gallon models using a Visa/MasterCard call 800-431-1549. All parts orders should include: The model and serial number of gas piping, gas control (thermostat), burners, vent connectors or other safety devices. Draft...
Use and Care Manual
Page 26
... water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your problem not be requested: Model and serial number of the water heater as you need a manual in Spanish, please refer to the jacket of people, with dates, who performed service on the water heater. In the event the firm has moved, or is located and physical location. Operating Instructions Installation Instructions...
... water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your problem not be requested: Model and serial number of the water heater as you need a manual in Spanish, please refer to the jacket of people, with dates, who performed service on the water heater. In the event the firm has moved, or is located and physical location. Operating Instructions Installation Instructions...