Use and Care Manual
Page 1
... use gasoline or other flammable vapors or liquids or other reproductive harm. ! This manual includes a parts list. Do not destroy this manual. ! Use & Care Manual With Installation Instructions for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of the water heater. If additional information is twofold: one, to provide the installer with basic directions and recommendations for the owner...
... use gasoline or other flammable vapors or liquids or other reproductive harm. ! This manual includes a parts list. Do not destroy this manual. ! Use & Care Manual With Installation Instructions for the Installer Gas Residential Water Heaters Residential 30, 40 and 50 Gallon Model: HG Series, GG Series, GP Series, PG Series, SG Series, SG Series with SmartWater™ Ignition System The purpose of the water heater. If additional information is twofold: one, to provide the installer with basic directions and recommendations for the owner...
Use and Care Manual
Page 2
... Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water Temperature. . . . . . 17, 18 Care and Cleaning Draining 19 Maintenance 19 Burner Inspection 20 Extended Shut-Down 20 Troubleshooting Tips Before You Call For Service 21, 22 Customer Service Parts List 25 If you time and money over the life of your water heater. Fill out and return the...
... Safety Information Safety Precautions 3-6 LP Gas Models 5 Installation Instructions Location 7 Water Supply Connections. . . 9 Gas Supply 11 Pipe Insulation 13 Heat Traps 13 Installation Checklist 14 Potable/Space Heating . . . . . 15 Operating Instructions Lighting Instructions 16 Water Temperature. . . . . . 17, 18 Care and Cleaning Draining 19 Maintenance 19 Burner Inspection 20 Extended Shut-Down 20 Troubleshooting Tips Before You Call For Service 21, 22 Customer Service Parts List 25 If you time and money over the life of your water heater. Fill out and return the...
Use and Care Manual
Page 4
... water in branch water lines. Water temperatures above may require a 120°F or lower gas control (thermostat) setting to be used as a guide in the water stream and read and follow the warnings outlined on the front of a water heater's thermostat. Care and Cleaning ! Children, disabled and elderly are approximate Temperature Dial. ! To find water temperature being scalded. To comply with safety regulations the gas control (thermostat) was set 120°F at water heater. Troubleshooting Tips Customer Service...
... water in branch water lines. Water temperatures above may require a 120°F or lower gas control (thermostat) setting to be used as a guide in the water stream and read and follow the warnings outlined on the front of a water heater's thermostat. Care and Cleaning ! Children, disabled and elderly are approximate Temperature Dial. ! To find water temperature being scalded. To comply with safety regulations the gas control (thermostat) was set 120°F at water heater. Troubleshooting Tips Customer Service...
Use and Care Manual
Page 6
... location of the gas shut-off if necessary. For residential water heaters of life. READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. All other servicing should be braced, anchored or strapped to resist falling or horizontal displacement due to a qualified technician. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 WARNING! However, applicable local codes shall govern installation. For your appliance is properly installed in this manual. Turn...
... location of the gas shut-off if necessary. For residential water heaters of life. READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. All other servicing should be braced, anchored or strapped to resist falling or horizontal displacement due to a qualified technician. SAVE THESE INSTRUCTIONS Care and Cleaning Troubleshooting Tips Customer Service 6 WARNING! However, applicable local codes shall govern installation. For your appliance is properly installed in this manual. Turn...
Use and Care Manual
Page 7
... water heater was purchased, or any of the combustion air inlet openings located around the lower perimeter of a stand kit to comply with combustible or flammable products and materials. Safety Instructions Installation Instructions Operating Instructions Installing the water heater. CombustioCnomAbuirsOtiIponennleAintigrsOInpleet nings Location The water heater should never be located so it is filled with these instructions, local codes, utility company requirements, and/or in all directions. 7 Troubleshooting Tips Customer Service These kits must be installed...
... water heater was purchased, or any of the combustion air inlet openings located around the lower perimeter of a stand kit to comply with combustible or flammable products and materials. Safety Instructions Installation Instructions Operating Instructions Installing the water heater. CombustioCnomAbuirsOtiIponennleAintigrsOInpleet nings Location The water heater should never be located so it is filled with these instructions, local codes, utility company requirements, and/or in all directions. 7 Troubleshooting Tips Customer Service These kits must be installed...
Use and Care Manual
Page 9
... in the water heater and piping system can cause premature failure of a pressure reducing valve, water meter or water softener. Typical Installation Vent connector to chimney Union Pitch up 1/4" per local codes and valve manufacturer's instructions. Auxiliary catch pan Shutoff valve Drain Pan Pipe to suitable drain Draft hood Anode Union Heat trap 6" minimum To cold water supply Drain valve Shut-off valve: See (NFGC) Sediment trap for suggested method of controlling thermal expansion are 3/4" NPT on heater. In an "open drain. Care and Cleaning Troubleshooting Tips...
... in the water heater and piping system can cause premature failure of a pressure reducing valve, water meter or water softener. Typical Installation Vent connector to chimney Union Pitch up 1/4" per local codes and valve manufacturer's instructions. Auxiliary catch pan Shutoff valve Drain Pan Pipe to suitable drain Draft hood Anode Union Heat trap 6" minimum To cold water supply Drain valve Shut-off valve: See (NFGC) Sediment trap for suggested method of controlling thermal expansion are 3/4" NPT on heater. In an "open drain. Care and Cleaning Troubleshooting Tips...
Use and Care Manual
Page 10
... a full water heater. No valve of any type should be no smaller than the outlet of water falling on the burner can form on this subject may be installed between the relief valve and the tank. Open each hot water faucet slowly to allow complete drainage (by gravity) of Limited Warranty for possible leaks. Operating Instructions Installation Instructions Safety Instructions Installing the water heater. Condensation Condensation can produce a sizzling or pinging sound. Relief Valve The pressure rating of relief valves. Additional...
... a full water heater. No valve of any type should be no smaller than the outlet of water falling on the burner can form on this subject may be installed between the relief valve and the tank. Open each hot water faucet slowly to allow complete drainage (by gravity) of Limited Warranty for possible leaks. Operating Instructions Installation Instructions Safety Instructions Installing the water heater. Condensation Condensation can produce a sizzling or pinging sound. Relief Valve The pressure rating of relief valves. Additional...
Use and Care Manual
Page 11
... installed at elevations up to the water heater. Care and Cleaning Troubleshooting Tips ! Leak Testing The water heater and its manual gas The water heater must be isolated from the gas piping system by closing the the gas supply piping system during any high pressure testing of that must not exceed 10.5" w.c. Use a soapy water solution to the water heater must be disconnected from shut-off valve during any manual gas shut-off valve must be leak tested at the gas control (thermostat) inlet...
... installed at elevations up to the water heater. Care and Cleaning Troubleshooting Tips ! Leak Testing The water heater and its manual gas The water heater must be isolated from the gas piping system by closing the the gas supply piping system during any high pressure testing of that must not exceed 10.5" w.c. Use a soapy water solution to the water heater must be disconnected from shut-off valve during any manual gas shut-off valve must be leak tested at the gas control (thermostat) inlet...
Use and Care Manual
Page 12
... codes require external application of insulation blanket kits the manufacturer's instructions included with the safe operation of the water heater causing bodily injury, explosion, fire or death. Use a flame of main burner operation. The flame or smoke should be at the draft hood relief opening (s). The water heater must be pulled into , onto or in unsafe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve...
... codes require external application of insulation blanket kits the manufacturer's instructions included with the safe operation of the water heater causing bodily injury, explosion, fire or death. Use a flame of main burner operation. The flame or smoke should be at the draft hood relief opening (s). The water heater must be pulled into , onto or in unsafe operation of the draft hood. ● Do not cover the burner access door, jacket door, gas control (thermostat)/gas valve or pressure and temperature relief valve...
Use and Care Manual
Page 13
...'T remove the Burner Access Door unless absolutely necessary. Safety Instructions Installation Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some water heaters have been supplied with the guidelines found in the Use and Care Manual and National Fuel Gas Code. ■ DO contact a Qualified service technician if the pilot or main burner will not stay lit. During Installation of one (1) 90° 3/4" NPT elbow and may occur. These heat traps may...
...'T remove the Burner Access Door unless absolutely necessary. Safety Instructions Installation Instructions Operating Instructions Hot and Cold Pipe Insulation Installation Care and Cleaning Typical vertical piping arrangement For increased energy efficiency, some water heaters have been supplied with the guidelines found in the Use and Care Manual and National Fuel Gas Code. ■ DO contact a Qualified service technician if the pilot or main burner will not stay lit. During Installation of one (1) 90° 3/4" NPT elbow and may occur. These heat traps may...
Use and Care Manual
Page 14
... water heater not installed on carpeted floor. ■ Sufficient fresh air supply for possible gas leak. ■ Gas Company inspected installation (if required). ■ Vent connector(s) securely fastened together with shut-off valve, union and sediment trap. ■ Approved pipe joint compound used to service heater. ■ Combustible materials, such as clothing, cleaning materials, rags, etc. Care and Cleaning Troubleshooting Tips Customer Service 14 Water Heater Location ■ Close to protect area from freezing. Operating Instructions Installation Instructions...
... water heater not installed on carpeted floor. ■ Sufficient fresh air supply for possible gas leak. ■ Gas Company inspected installation (if required). ■ Vent connector(s) securely fastened together with shut-off valve, union and sediment trap. ■ Approved pipe joint compound used to service heater. ■ Combustible materials, such as clothing, cleaning materials, rags, etc. Care and Cleaning Troubleshooting Tips Customer Service 14 Water Heater Location ■ Close to protect area from freezing. Operating Instructions Installation Instructions...
Use and Care Manual
Page 15
... diagrams above ) Thermal expansion tank (if required-not supplied with specific heating unit to an existing heating unit or components of this water heater in hot water supply line to heating unit Tee fitting for horizontal hot water supply lines Combination Potable and Space Heating Application Tee fitting must be installed as shown. Typical Piping Diagram for boiler treatment, into heating unit Drain valve (not supplied with water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air...
... diagrams above ) Thermal expansion tank (if required-not supplied with specific heating unit to an existing heating unit or components of this water heater in hot water supply line to heating unit Tee fitting for horizontal hot water supply lines Combination Potable and Space Heating Application Tee fitting must be installed as shown. Typical Piping Diagram for boiler treatment, into heating unit Drain valve (not supplied with water heater) Heating unit Care and Cleaning Troubleshooting Tips Customer Service Combustion Air Inlet Openings 6" air...
Use and Care Manual
Page 17
... perform the work. The chart below may require a 120°F or lower gas control (thermostat) setting to shut off valve is completely filled with water. Care and Cleaning Troubleshooting Tips ! Water Temperature Setting The temperature of the gas control (thermostat). Do Not store or use water temperature by air currents from surrounding areas to the hot water system. Time/Temperature Relationship in energy and operating costs. Do Not turn on water heater unless it is recommended that the hot water faucet be opened for ventilation...
... perform the work. The chart below may require a 120°F or lower gas control (thermostat) setting to shut off valve is completely filled with water. Care and Cleaning Troubleshooting Tips ! Water Temperature Setting The temperature of the gas control (thermostat). Do Not store or use water temperature by air currents from surrounding areas to the hot water system. Time/Temperature Relationship in energy and operating costs. Do Not turn on water heater unless it is recommended that the hot water faucet be opened for ventilation...
Use and Care Manual
Page 18
...°F Care and Cleaning Troubleshooting Tips ON Customer Service 18 Temperature dial (Temperatures are incapacitated. Stacking can occur when a series of the tank near WARM on a hot water faucet and place a thermometer in safety shut-off device designed to shut off . The gas control (thermostat) is extinguished for any part of 130°F. If the water heater has been subjected to fire, flood or physical damage, turn off ) valve, and do...
...°F Care and Cleaning Troubleshooting Tips ON Customer Service 18 Temperature dial (Temperatures are incapacitated. Stacking can occur when a series of the tank near WARM on a hot water faucet and place a thermometer in safety shut-off device designed to shut off . The gas control (thermostat) is extinguished for any part of 130°F. If the water heater has been subjected to fire, flood or physical damage, turn off ) valve, and do...
Use and Care Manual
Page 19
... of flammable vapors or blockage of the water heater. a banging noise heard in a closed water system. This water heater incorporates a combustion shut off the cold water supply. Attach a garden hose to minimize the problem. The water may be hot enough to present a scald hazard and should be used to the drain valve on the hot water heater discharges periodically, this occurs. Strategically located risers in the water. A water heater's tank can cover the gas control (thermostat) sensors, causing the sensors to an open drain.
... of flammable vapors or blockage of the water heater. a banging noise heard in a closed water system. This water heater incorporates a combustion shut off the cold water supply. Attach a garden hose to minimize the problem. The water may be hot enough to present a scald hazard and should be used to the drain valve on the hot water heater discharges periodically, this occurs. Strategically located risers in the water. A water heater's tank can cover the gas control (thermostat) sensors, causing the sensors to an open drain.
Use and Care Manual
Page 20
... burner chamber is clean by its hanger at the draft hood relief opening after inspection of the main burner must be used on the burner and floor shield inside the water heater. If the burner access door is hung securely by removing the draft hood and flue baffle. After a long shut-down period, the water heater's operation and controls should minimize the problem. Troubleshooting Tips Customer Service NOTICE: Do not remove the anode rod from the water heater...
... burner chamber is clean by its hanger at the draft hood relief opening after inspection of the main burner must be used on the burner and floor shield inside the water heater. If the burner access door is hung securely by removing the draft hood and flue baffle. After a long shut-down period, the water heater's operation and controls should minimize the problem. Troubleshooting Tips Customer Service NOTICE: Do not remove the anode rod from the water heater...
Use and Care Manual
Page 21
... or combustion air inlet openings are restricted. Air in time. Loose thermocouple. Combustion Shutoff Device Tripped. Excessive condensation can cause pilot outage. ● Use a water heater size that shuts the operation of the water heater requires air for possible leaks. ● This is normal and will disappear in gas line. Refer repairs to the water heater location. After the water in the "Installing The Water Heater" section of this manual. ● Contact a qualified service technician to light the pilot Pilot does not stay lit when the RED button is released...
... or combustion air inlet openings are restricted. Air in time. Loose thermocouple. Combustion Shutoff Device Tripped. Excessive condensation can cause pilot outage. ● Use a water heater size that shuts the operation of the water heater requires air for possible leaks. ● This is normal and will disappear in gas line. Refer repairs to the water heater location. After the water in the "Installing The Water Heater" section of this manual. ● Contact a qualified service technician to light the pilot Pilot does not stay lit when the RED button is released...
Use and Care Manual
Page 22
... too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of this manual. ● Make sure all faucets are closed system. The pilot may be corrected. If necessary, relight using the instructions in tank. Combustion Shutoff System tripped. Low gas pressure. Pressure build up caused by thermal expansion to qualified service personnel. Gas control (thermostat). The gas control (thermostat...
... too hot Pilot Lights, but Burner will not stay lit Possible Causes Scale and sediment in the "Lighting The Water Heater" section of this manual. ● See the "Water Temperature Setting of The Water Heater" section of this manual. ● Make sure all faucets are closed system. The pilot may be corrected. If necessary, relight using the instructions in tank. Combustion Shutoff System tripped. Low gas pressure. Pressure build up caused by thermal expansion to qualified service personnel. Gas control (thermostat). The gas control (thermostat...
Use and Care Manual
Page 25
.... Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service Safety Instructions Installation Instructions Operating Instructions Replacement parts. For 30, 40 and 50 gallon models using a Visa/MasterCard call 800-431-1549. Part description (as marked on the rating...
.... Temperature and pressure relief valve Drain Valve Piezo Ignitor Striker Mounting Bracket * Burner Access Door Gasket * Burner Orifice * Pilot Burner and Piezo electrode * Thermocouple * Piezo Ignitor Wire * Burner Access Door * Burner Gas Control (Thermostat) * Pilot Supply Tube * Burner Supply Tube * Sight Glass Jacket Door * Burner Access Door Grommet 25 Customer Service Safety Instructions Installation Instructions Operating Instructions Replacement parts. For 30, 40 and 50 gallon models using a Visa/MasterCard call 800-431-1549. Part description (as marked on the rating...
Use and Care Manual
Page 26
... have any service work was performed. Address where the water heater is unavailable, refer to your problem. Date of original installation and dates any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you need a manual in Spanish, please refer to the jacket of people, with dates, who performed service on the rating plate...
... have any service work was performed. Address where the water heater is unavailable, refer to your problem. Date of original installation and dates any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you need a manual in Spanish, please refer to the jacket of people, with dates, who performed service on the rating plate...
