Gateway Desktop Quick Start Guide
Page 1
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
...Computer 13 Internet and Software 15 Using Windows and your Software 15 Windows Welcome Center 15 Internet Security Offer 15 Gateway Recovery Management 16 Your Computer's Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer...34 Top Troubleshooting Cases 34 Miscellaneous Troubleshooting 39 Recovering your system 46 To recover your system 46 Recovering pre-installed software and drivers .. 46 Returning to a previous system condition.......... 47 Returning your system to its factory condition.. 48 Regulatory Information 49 ...
Gateway Desktop Quick Start Guide
Page 3
...in your computing experience. You need to retain all settings and personal data for later retrieval (see page 17 for purchasing a Gateway computer! Gateway Website Remember to hand when contacting us , please write down your computer serial number, date and place of purchase and model...program. Having these items to visit www.gateway.com often! Check out the Support section; IMPORTANT INFORMATION Thank you start working with your computer and the troubleshooting steps included in the Quick Start & Troubleshooting Guide did not help , drivers and downloads. To make sure you ...
...in your computing experience. You need to retain all settings and personal data for later retrieval (see page 17 for purchasing a Gateway computer! Gateway Website Remember to hand when contacting us , please write down your computer serial number, date and place of purchase and model...program. Having these items to visit www.gateway.com often! Check out the Support section; IMPORTANT INFORMATION Thank you start working with your computer and the troubleshooting steps included in the Quick Start & Troubleshooting Guide did not help , drivers and downloads. To make sure you ...
Gateway Desktop Quick Start Guide
Page 16
... it. To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. The Create Backup Disc dialog box opens. Click on Start > All Programs > Gateway, then click on -screen instructions. OR To create recovery discs for ... entire original contents, including Windows and all factory-loaded software and drivers, click Create factory default disc. - Gateway Recovery Management To prepare your computer experiences problems that are not recoverable by on Gateway Recovery Management. To reinstall using discs, you will be guided by...
... it. To create recovery discs for only the factory-loaded software and drivers, click Create driver and application backup disc. The Create Backup Disc dialog box opens. Click on Start > All Programs > Gateway, then click on -screen instructions. OR To create recovery discs for ... entire original contents, including Windows and all factory-loaded software and drivers, click Create factory default disc. - Gateway Recovery Management To prepare your computer experiences problems that are not recoverable by on Gateway Recovery Management. To reinstall using discs, you will be guided by...
Gateway Desktop Quick Start Guide
Page 17
... for the computer you need an internet connection) simply click on Start > All Programs > Gateway > Gateway InfoCentre. If multiple discs are required, insert a new disc when prompted, then click OK....welcome page (see image above). To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on the Check for your computer, giving you ...the help you have purchased. Your Computer's Documentation User's Guide (Gateway InfoCentre) This guide is complete. The first disc begins recording, and you will need directly ...
... for the computer you need an internet connection) simply click on Start > All Programs > Gateway > Gateway InfoCentre. If multiple discs are required, insert a new disc when prompted, then click OK....welcome page (see image above). To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on the Check for your computer, giving you ...the help you have purchased. Your Computer's Documentation User's Guide (Gateway InfoCentre) This guide is complete. The first disc begins recording, and you will need directly ...
Gateway Desktop Quick Start Guide
Page 18
..., help icon (typically a ? Note: The number of the applications preinstalled on your computer, click on Help or the help , drivers and downloads. Other options allow you use the media software on your computer! Note: It is not recommended that may differ according to... Center. Quick Start & Troubleshooting Guide One or more media programs are provided by Gateway to digital music, view pictures and personal videos, create CDs and DVDs, or access content from Gateway and automatically installed on your computer's configuration. Your updated version of multimedia content, ...
..., help icon (typically a ? Note: The number of the applications preinstalled on your computer, click on Help or the help , drivers and downloads. Other options allow you use the media software on your computer! Note: It is not recommended that may differ according to... Center. Quick Start & Troubleshooting Guide One or more media programs are provided by Gateway to digital music, view pictures and personal videos, create CDs and DVDs, or access content from Gateway and automatically installed on your computer's configuration. Your updated version of multimedia content, ...
Gateway Desktop Quick Start Guide
Page 27
... you should use Programs and Features in the Control Panel. Press the Alt+F10 key upon start-up when the Gateway logo appears. driver installations or specific software). This is useful when a driver installation failed, or when you restore your personal data files (such as documents, browsing history, drawings, favorites, or emails). Select...
... you should use Programs and Features in the Control Panel. Press the Alt+F10 key upon start-up when the Gateway logo appears. driver installations or specific software). This is useful when a driver installation failed, or when you restore your personal data files (such as documents, browsing history, drawings, favorites, or emails). Select...
Gateway Desktop Quick Start Guide
Page 28
...background to protect your most recent settings that worked. 1. It allows you to choose updates for you to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on your own restore points when you can always get the most recent updates...Internet worms, protects against hackers. 28 - Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are probably eager to explore everything the Internet has to . 1. Click on Create a restore point, and then click on Next. 2. Undo...
...background to protect your most recent settings that worked. 1. It allows you to choose updates for you to be safe online, Gateway has pre-installed Symantec's award-winning Norton Internet Security on your own restore points when you can always get the most recent updates...Internet worms, protects against hackers. 28 - Create a Restore Point Windows creates restore points automatically at regularly scheduled times or before certain programs or drivers are probably eager to explore everything the Internet has to . 1. Click on Create a restore point, and then click on Next. 2. Undo...
Gateway Desktop Quick Start Guide
Page 36
...computer will solve the problem entirely. Please read Removing additional external devices and Removing additional internal hardware on your computer to exit. When the Gateway logo appears, press F8 to your computer. Please refer to access the advanced start-up process, Windows runs a number of the problem,... are an advanced user. 2. Quick Start & Troubleshooting Guide If you are an advanced user, or when asked to use basic files and drivers. 1. If your computer in Safe Mode to do so if your computer with a different boot device. Start your first boot device is functioning...
...computer will solve the problem entirely. Please read Removing additional external devices and Removing additional internal hardware on your computer to exit. When the Gateway logo appears, press F8 to your computer. Please refer to access the advanced start-up process, Windows runs a number of the problem,... are an advanced user. 2. Quick Start & Troubleshooting Guide If you are an advanced user, or when asked to use basic files and drivers. 1. If your computer in Safe Mode to do so if your computer with a different boot device. Start your first boot device is functioning...
Gateway Desktop Quick Start Guide
Page 37
...Please refer to the Security chapter (page 28) to learn more about keeping your keyboard to uninstall them . Click on page 35. When the Gateway logo appears, press F8 on . 2. Disconnect or remove additional devices. Did you are connected. Most problems affecting Internet applications, and potentially your ... stable Even when your computer to -date. 1. Start with your computer running smoothly and up -to install any required software or device drivers. Go back to highlight Last Known Good Configuration and press Enter. To check if your computer has been infected, run a check with ...
...Please refer to the Security chapter (page 28) to learn more about keeping your keyboard to uninstall them . Click on page 35. When the Gateway logo appears, press F8 on . 2. Disconnect or remove additional devices. Did you are connected. Most problems affecting Internet applications, and potentially your ... stable Even when your computer to -date. 1. Start with your computer running smoothly and up -to install any required software or device drivers. Go back to highlight Last Known Good Configuration and press Enter. To check if your computer has been infected, run a check with ...
Gateway Desktop Quick Start Guide
Page 38
.... 2. Please see any "!" Press the Ctrl+Alt+Del keys simultaneously or right-click on an empty space on the Driver tab and select Roll Back Driver. Right-click on www.gateway.com for more on keeping your hardware devices. 2. Go back to -date? It can infect your computer and cause ...but they crash or run erratically When your programs to a previous time if necessary. If you notice that your operating system may check the Gateway Support Website on your computer, you cannot close your computer, press the Alt+F10 key upon start the Recovery Program. If the program was ...
.... 2. Please see any "!" Press the Ctrl+Alt+Del keys simultaneously or right-click on an empty space on the Driver tab and select Roll Back Driver. Right-click on www.gateway.com for more on keeping your hardware devices. 2. Go back to -date? It can infect your computer and cause ...but they crash or run erratically When your programs to a previous time if necessary. If you notice that your operating system may check the Gateway Support Website on your computer, you cannot close your computer, press the Alt+F10 key upon start the Recovery Program. If the program was ...
Gateway Desktop Quick Start Guide
Page 45
... on page 46 for more help and advice. Helpdesk - 45 c. Please refer to install an internal hardware component, it was when your original computer hardware drivers, you should perform such installation. Note: If installing an adapter card (PCI or AGP), please refer to restore the hardware configuration so that it can...
... on page 46 for more help and advice. Helpdesk - 45 c. Please refer to install an internal hardware component, it was when your original computer hardware drivers, you should perform such installation. Note: If installing an adapter card (PCI or AGP), please refer to restore the hardware configuration so that it can...
Gateway Desktop Quick Start Guide
Page 46
... 1. Click on your computer from significant hardware and software problems. For instructions, see "Recovering pre-installed software and drivers" on Gateway Recovery Management. Create recovery discs as soon as when you may be solved by returning your system to reinstall the software and ... will restore your computer to the same state as you an option to Step 3 after the Gateway Application Recovery main menu opens. 2. Recovering pre-installed software and drivers As a troubleshooting step, you purchased it into the disc drive, then go to retain all settings ...
... 1. Click on your computer from significant hardware and software problems. For instructions, see "Recovering pre-installed software and drivers" on Gateway Recovery Management. Create recovery discs as soon as when you may be solved by returning your system to reinstall the software and ... will restore your computer to the same state as you an option to Step 3 after the Gateway Application Recovery main menu opens. 2. Recovering pre-installed software and drivers As a troubleshooting step, you purchased it into the disc drive, then go to retain all settings ...
Gateway Desktop Quick Start Guide
Page 47
... software problems, you want , click on Open System Restore, then Next. 3. 3. Click on he restore point you install software or device drivers. To return to install, then follow the on Yes. A confirmation message box appears. 4. Click on -screen prompts to a previous system condition... Microsoft System Restore periodically takes 'snapshots' of software and device drivers opens. 4. Type windows system restore in the Search Help box, then press Enter. This process may take several minutes, and may restart ...
... software problems, you want , click on Open System Restore, then Next. 3. 3. Click on he restore point you install software or device drivers. To return to install, then follow the on Yes. A confirmation message box appears. 4. Click on -screen prompts to a previous system condition... Microsoft System Restore periodically takes 'snapshots' of software and device drivers opens. 4. Type windows system restore in the Search Help box, then press Enter. This process may take several minutes, and may restart ...
Gateway Desktop Quick Start Guide
Page 48
...on your recovery discs To reinstall Windows and all pre-installed software and drivers: 1. Caution: Continuing the process will erase all software and drivers that the operating system will take a while, but a Gateway Recovery Management screen shows you may need to open the boot menu.... Insert the second recovery disc when prompted, then follow the on the Restore tab, then Restore system to start from factory default. Gateway Recovery Management opens. 2. This process may take several minutes. You can select which device to factory default. The Confirm Restoration dialog ...
...on your recovery discs To reinstall Windows and all pre-installed software and drivers: 1. Caution: Continuing the process will erase all software and drivers that the operating system will take a while, but a Gateway Recovery Management screen shows you may need to open the boot menu.... Insert the second recovery disc when prompted, then follow the on the Restore tab, then Restore system to start from factory default. Gateway Recovery Management opens. 2. This process may take several minutes. You can select which device to factory default. The Confirm Restoration dialog ...
Gateway ZX4800 Series OOBE
Page 4
... Network signal Icon Flicks Intel® Graphics Media Accelerater for Mobile RealTek HD Audio Manager Norton Activation Gateway Updater Action Center Applications listed in Add/Remove Programs (XP) or Programs and Features (Vista) Acrobat... eBay Worldwide Gateway Games Gateway InfoCentre Gateway MyBackup Gateway Recovery Management Gateway Registration Gateway ScreenSaver Gateway Touch Suite Gateway Updater Google Toolbar for Internet Explorer Identity Card Intel® Graphics Media Accelerator Driver ITECIR Jmicron Flash Media Controller Driver Microsoft Office ...
... Network signal Icon Flicks Intel® Graphics Media Accelerater for Mobile RealTek HD Audio Manager Norton Activation Gateway Updater Action Center Applications listed in Add/Remove Programs (XP) or Programs and Features (Vista) Acrobat... eBay Worldwide Gateway Games Gateway InfoCentre Gateway MyBackup Gateway Recovery Management Gateway Registration Gateway ScreenSaver Gateway Touch Suite Gateway Updater Google Toolbar for Internet Explorer Identity Card Intel® Graphics Media Accelerator Driver ITECIR Jmicron Flash Media Controller Driver Microsoft Office ...
Gateway ZX4800 Series OOBE
Page 5
... Redistributable Microsoft Works Nero 9 Essentials Norton Online Backup TouchSettings Welcome Center Windows Live Sign-in Device Manager (including all drivers and versions) Do not list items under System Devices. List items in the Startup tab Intel® Common User... User Interface Intel® Common User Interface HD Audio Control Panel TouchPortal Acer TouchPortal Monitor WpfTouchGadget Memo Gadget GoogleToolbarNorifier Gateway MyBackup Adobe Acrobat Norton Online Backup MUI StartMenu Application Items listed in Assistant Windows Live Upload Tool Microsoft Visual C++...
... Redistributable Microsoft Works Nero 9 Essentials Norton Online Backup TouchSettings Welcome Center Windows Live Sign-in Device Manager (including all drivers and versions) Do not list items under System Devices. List items in the Startup tab Intel® Common User... User Interface Intel® Common User Interface HD Audio Control Panel TouchPortal Acer TouchPortal Monitor WpfTouchGadget Memo Gadget GoogleToolbarNorifier Gateway MyBackup Adobe Acrobat Norton Online Backup MUI StartMenu Application Items listed in Assistant Windows Live Upload Tool Microsoft Visual C++...
Gateway ZX4800 Series OOBE
Page 6
...: Microsoft eHome MCIR 109 Keyboard Keyboards: Microsoft eHome MCIR Keyboard Keyboards: Microsoft eHome Remote Control Keyboard keys Memory technology driver: JMB38X MS Host Controller Memory technology driver: JMB38X SD Host Controller Memory technology driver: JMB38X SD/MMC Host Controller Mice and other pointing devices: HIDcompliant mouse Mice and other pointing devices: HIDcompliant mouse...
...: Microsoft eHome MCIR 109 Keyboard Keyboards: Microsoft eHome MCIR Keyboard Keyboards: Microsoft eHome Remote Control Keyboard keys Memory technology driver: JMB38X MS Host Controller Memory technology driver: JMB38X SD Host Controller Memory technology driver: JMB38X SD/MMC Host Controller Mice and other pointing devices: HIDcompliant mouse Mice and other pointing devices: HIDcompliant mouse...
Gateway ZX4800 Series OOBE
Page 10
... to User directory) so that ship with OEM recovery CD's verify the E-RECOVERY instructions that we know the customers will have a driver disk. Is there an option to install drivers please make sure there is created on , Immediately start tapping the Alt+F10 keys (Alt needs to post the... will load the eRecovery, otherwise pressing enter will load to windows.) 3.) Next it will say "Starting Windows", then "Please wait a Moment". 4.) The "Gateway Recovery Management" Program will come up, the first screen, or step 1 will ask to "Select Restore Type". 5.) The first option on this screen will ...
... to User directory) so that ship with OEM recovery CD's verify the E-RECOVERY instructions that we know the customers will have a driver disk. Is there an option to install drivers please make sure there is created on , Immediately start tapping the Alt+F10 keys (Alt needs to post the... will load the eRecovery, otherwise pressing enter will load to windows.) 3.) Next it will say "Starting Windows", then "Please wait a Moment". 4.) The "Gateway Recovery Management" Program will come up, the first screen, or step 1 will ask to "Select Restore Type". 5.) The first option on this screen will ...
Gateway ZX4800 Series OOBE
Page 11
... restored and it will give the "Hard Drive Name", "Partition Label", and "Partition Size". The unit has touch screen software such as the Gateway TouchMusic, or Touch Portal which is built into Windows 7, if a customer accidentally deleted files pertaining to Step 4: "Restore Destination" and give you...Step 5: "Restore Progress". The touch screen feature is fast to respond and as it will load to be reloaded via the User Created Application and Drivers disc. This page will go to the use . At this feature, the OS would have 3 options: "previous", "next" or "cancel". ...
... restored and it will give the "Hard Drive Name", "Partition Label", and "Partition Size". The unit has touch screen software such as the Gateway TouchMusic, or Touch Portal which is built into Windows 7, if a customer accidentally deleted files pertaining to Step 4: "Restore Destination" and give you...Step 5: "Restore Progress". The touch screen feature is fast to respond and as it will load to be reloaded via the User Created Application and Drivers disc. This page will go to the use . At this feature, the OS would have 3 options: "previous", "next" or "cancel". ...