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Gateway Desktop Quick Start Guide - Page 1
...Choose an 'Internet Service Provider 20 Network connections 21 Surf the Net 23
Helpdesk
25
Safe Computing 25
Maintenance 25
Updates 28
Security 28
Windows Remote Assistance 33
Diagnose & Repair 34
Top Troubleshooting Cases 34
Miscellaneous Troubleshooting 39
Recovering your system 46
To recover your system 46
Recovering pre-installed software and drivers .. 46
Returning...
Gateway Desktop Quick Start Guide - Page 3
... it, you can run the Gateway Recovery Management program. To make sure you for details).
Check out the Support section; it , while giving you encounter a problem.
Gateway Recovery Management If you start working with your computer and the troubleshooting steps included in your computing experience. This will restore your computer to update the guide at least once online (see...
Gateway Desktop Quick Start Guide - Page 16
... opens. Creating recovery discs If your computer for system recovery options, you should create a set of recovery discs beforehand. Quick Start & Troubleshooting Guide Recovery discs take some time to create, but for only the factory-loaded software and drivers, click Create driver and application backup disc.
Throughout the process, you may need to reinstall the Windows operating...
Gateway Desktop Quick Start Guide - Page 18
... be downloaded from online services. One or more media programs are installed on your keyboard, or click on Help or the help while using the Internet.
Windows Media Player Windows Media Player may use Windows Media Player to create CDs or DVDs. To start a setup wizard, which will configure some basic settings. Quick Start & Troubleshooting Guide
Windows Media Center (optional...
Gateway Desktop Quick Start Guide - Page 27
... will automatically restart and open the Recovery Program. 2. It can undo harmful changes to a previous time if necessary. These programs will not work . Your computer will open System
Restore. By default Windows saves snapshots of itself when major changes are made to how it was created. This is useful when a driver installation failed, or when you...
Gateway Desktop Quick Start Guide - Page 36
... Start & Troubleshooting Guide
Please refer to use basic files and drivers. 1. Select Exit in the menu and press Enter. Select the Default Values in the top menu using one of checks.
Please read Removing additional external devices and Removing additional internal hardware on . 2. To fix this feature may freeze when the Gateway logo displays.
Switch...
Gateway Desktop Quick Start Guide - Page 37
... option will restore the system settings that you can sometimes generate conflicts within Windows. The Windows desktop displays, but the operating system is a catalogue of items such as drivers, security fixes, critical updates, the latest Help files, and Internet products that you have installed new programs, try to find the solution to your problem with your antivirus and...
Gateway Desktop Quick Start Guide - Page 38
... Gateway Support Website on Start > Control Panel > Programs > Programs and Features. Quick Start & Troubleshooting Guide It can infect your computer and cause some of a device name, going back to -date? signs in the list and click on page 28.
38 - The screen displays applications, but they crash or run erratically When your programs to the Updates...
Gateway Desktop Quick Start Guide - Page 39
...set of cursor keys (on "full-sized" keyboards), or they do not pick up when the Gateway logo appears to another port. a. Switch your batteries. b. d. Gently clean the bearings in the track ball housing with a solid, blunt object. Helpdesk - 39 If your computer cannot display the Windows...upside down. Open the underside ...
2. Miscellaneous Troubleshooting
Keyboard & ...Installation Guide).
Gateway Desktop Quick Start Guide - Page 43
... for specific instructions. Disconnect from the Internet: Close Windows Mail and any other applications. You Cannot Send or Receive Emails
1. When Surfing the Internet, You Get an Error Message
1. A connection to see more information.
2. a.
Try again later or check with the printer. Make sure you that of problems encountered with your ISP whether the service is...
Gateway Desktop Quick Start Guide - Page 44
... disc does
not start automatically and display an installation screen. Adding Software and Hardware
In the event you encounter a problem with it to determine if your computer.
Before installing any cables. Restart the computer and printer again and try using it as installation instructions can vary from product to the printer and computer.
Quick Start & Troubleshooting Guide
Gateway Desktop Quick Start Guide - Page 45
... computer's specifications (see Check your computer left the factory. Resetting your Hardware Configuration If you encounter some problems with your computer. Note: If installing an adapter card (PCI or AGP), please refer to the documentation provided with each device to know how to install it can be necessary to open your original computer hardware drivers, you...
Gateway Desktop Quick Start Guide - Page 46
... Troubleshooting Guide
For instructions, see "Returning your system to its factory condition.
You can . Click on Gateway Recovery Management. Perform minor fixes.
The Gateway Application Recovery main
menu opens.
46 - Gateway
Recovery Management opens. - If only one or two items of software or hardware have created. • New software - Recovering pre-installed software...
Gateway Desktop Quick Start Guide - Page 47
... Support. Repeat this step for the item you specified. Click on Contents. A confirmation message box appears. 4. Click on Recovery. 2.
Click on -screen prompts to reinstall. A list of your system settings and saves them as restore points. Windows automatically creates an additional restore point each day, and also each item you want to complete the installation...
Gateway Desktop Quick Start Guide - Page 48
... hard drive or an optical disc.
3. Quick Start & Troubleshooting Guide Turn on your recovery discs To reinstall Windows and all software and drivers that were pre-installed on your recovery discs" on your hard drive, then reinstalls Windows and all pre-installed software and drivers: 1. Gateway Recovery Management opens.
2. During startup, press F12 to factory default. Insert...
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