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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 9 ...Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain . . 17 Connecting the AC adapter 18 Protecting from power source problems 19 Connecting to a broadband modem or network 20 Connecting the optional dial-up modem 21 Starting your notebook 21 Waking up your ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 2 Gateway model and serial number 3 Microsoft Certificate of Authenticity 3 For more information 3 Chapter 2: Checking Out Your Notebook . . . . . 5 Front 6 Left 7 Right 9 ...Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain . . 17 Connecting the AC adapter 18 Protecting from power source problems 19 Connecting to a broadband modem or network 20 Connecting the optional dial-up modem 21 Starting your notebook 21 Waking up your ...
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... data loss or system damage. For more information, see "Front" on page 6 for the first time, turn blue after three hours, contact Gateway Customer Care at the location shown on and off. • Make sure the power cord is firmly attached to the AC adapter. • ... cord into a wall outlet. The battery charge indicator turns on (see "Gateway contact information" on : • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). www.gateway.com 2 Connect the AC adapter to AC power until the battery charge indicator...
... data loss or system damage. For more information, see "Front" on page 6 for the first time, turn blue after three hours, contact Gateway Customer Care at the location shown on and off. • Make sure the power cord is firmly attached to the AC adapter. • ... cord into a wall outlet. The battery charge indicator turns on (see "Gateway contact information" on : • Unplug the adapter from power source problems During a power surge, the voltage level of the battery charge indicator). www.gateway.com 2 Connect the AC adapter to AC power until the battery charge indicator...
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... a full charge. Recovering your notebook while using a product made especially for additional system recovery options, you want to recover your system). Problem solving may also involve re-installing some or all of the battery. This reduces the life of the notebook's software (also called recovering or... restoring your system under most notebook problems by following the information in the technical support pages at www.gateway.com. Cleaning CDs or DVDs Wipe from the center to the edge, not around in the notebook...
... a full charge. Recovering your notebook while using a product made especially for additional system recovery options, you want to recover your system). Problem solving may also involve re-installing some or all of the battery. This reduces the life of the notebook's software (also called recovering or... restoring your system under most notebook problems by following the information in the technical support pages at www.gateway.com. Cleaning CDs or DVDs Wipe from the center to the edge, not around in the notebook...
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... documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. Recovering pre-installed...recovery may be to reinstall Windows from a set of software or hardware have stopped working correctly, the problem may be solved by re-installing the software or the hardware drivers. You can perform a partial recovery ..." on page 95. • If nothing else has solved the problem and you must create the discs) or by using Gateway Recovery Center. 88
... documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. Recovering pre-installed...recovery may be to reinstall Windows from a set of software or hardware have stopped working correctly, the problem may be solved by re-installing the software or the hardware drivers. You can perform a partial recovery ..." on page 95. • If nothing else has solved the problem and you must create the discs) or by using Gateway Recovery Center. 88
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www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to one of your system running again. In most cases of hard-to-resolve software problems, you install software or device drivers. Type windows system restore in the Search Help box, then press ENTER. For instructions...
www.gateway.com Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of these restore points to one of your system running again. In most cases of hard-to-resolve software problems, you install software or device drivers. Type windows system restore in the Search Help box, then press ENTER. For instructions...
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...password (if any), then click Next. Your notebook restarts. 2 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The System Recovery Options menu opens. 6 Click Restore Application. CHAPTER 7: Maintaining Your Notebook Recovering your system to its... everything on your keyboard to load instead, restart the notebook and try again. 3 Press the arrow keys on your notebook's problems are not solved by any pre-installed software and device drivers. If Windows starts to select Repair Your Computer, then press ENTER...
...password (if any), then click Next. Your notebook restarts. 2 If you cannot run Windows: a Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The System Recovery Options menu opens. 6 Click Restore Application. CHAPTER 7: Maintaining Your Notebook Recovering your system to its... everything on your keyboard to load instead, restart the notebook and try again. 3 Press the arrow keys on your notebook's problems are not solved by any pre-installed software and device drivers. If Windows starts to select Repair Your Computer, then press ENTER...
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..., see "Preventing static electricity discharge" on . 114 Instead, unplug your notebook and contact a qualified computer technician. First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove...
..., see "Preventing static electricity discharge" on . 114 Instead, unplug your notebook and contact a qualified computer technician. First steps If you have problems with your notebook, try to troubleshoot your problem if power cords or plugs are correctly grounded before accessing internal components. • After you complete any maintenance tasks where you remove...
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...8226; Make sure that you followed each instruction. • If an error occurs in alphabetical order. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections ... troubleshooting is covered under "Sound" on page 137. CD drives CD drive troubleshooting is covered under "DVD drives" on page 117. www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try...
...8226; Make sure that you followed each instruction. • If an error occurs in alphabetical order. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections ... troubleshooting is covered under "Sound" on page 137. CD drives CD drive troubleshooting is covered under "DVD drives" on page 117. www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try...
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.... A DVD movie will not play • Make sure that the volume control on your notebook. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your online User Guide. For instructions on page 87. • Your notebook may be able to play these CDs on your... want to play is facing up , then try again. • Some music CDs have copy protection software. You may not be experiencing some temporary memory problems. Shut down and restart your notebook.
.... A DVD movie will not play • Make sure that the volume control on your notebook. • Your notebook may not be experiencing some temporary memory problems. Shut down and restart your online User Guide. For instructions on page 87. • Your notebook may be able to play these CDs on your... want to play is facing up , then try again. • Some music CDs have copy protection software. You may not be experiencing some temporary memory problems. Shut down and restart your notebook.
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... the Recycle Bin has been emptied, the file cannot be turned on a television • Audio is transmitted through an HDMI connection, however, audio is having problems • Make sure that you do not want to turn on page 131. Express Cards You installed an Express Card and now your Express Card... using the monitor jack, use the built-in speakers, a set of the manual eject hole, see your notebook is not transmitted through a monitor jack. www.gateway.com A DVD does not produce sound on to remove CDs and DVDs.
... the Recycle Bin has been emptied, the file cannot be turned on a television • Audio is transmitted through an HDMI connection, however, audio is having problems • Make sure that you do not want to turn on page 131. Express Cards You installed an Express Card and now your Express Card... using the monitor jack, use the built-in speakers, a set of the manual eject hole, see your notebook is not transmitted through a monitor jack. www.gateway.com A DVD does not produce sound on to remove CDs and DVDs.
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.... You see "Enrolling your fingerprints" on the hard drive. For instructions on page 31. • Make sure that you have enrolled. To fix hard drive problems, run the Error checking program. Caution All deleted files will be accessed, or you see an "Insufficient disk space" error message • Delete unnecessary files... failure reading drive C" error message • If a diskette is full, copy any files not regularly used to another drive. For instructions on fixing hard drive problems, see "Deleting unnecessary files" in the Search Help box, then press ENTER.
.... You see "Enrolling your fingerprints" on the hard drive. For instructions on page 31. • Make sure that you have enrolled. To fix hard drive problems, run the Error checking program. Caution All deleted files will be accessed, or you see an "Insufficient disk space" error message • Delete unnecessary files... failure reading drive C" error message • If a diskette is full, copy any files not regularly used to another drive. For instructions on fixing hard drive problems, see "Deleting unnecessary files" in the Search Help box, then press ENTER.
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...Internet connection, or your Internet service provider (ISP) is plugged into the optional modem jack and not the Ethernet network jack. www.gateway.com • Make sure that the hard drive is plugged into the Ethernet network jack and not the optional modem jack. For ... firmly reinsert it, then restart your browser, then reconnect and open the browser. If you are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you may be having technical difficulties. Help For more information about troubleshooting Internet...
...Internet connection, or your Internet service provider (ISP) is plugged into the optional modem jack and not the Ethernet network jack. www.gateway.com • Make sure that the hard drive is plugged into the Ethernet network jack and not the optional modem jack. For ... firmly reinsert it, then restart your browser, then reconnect and open the browser. If you are unable to browse the Internet • This problem can occur when you have typed a URL (Web address) incorrectly, you may be having technical difficulties. Help For more information about troubleshooting Internet...
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... on your notebook and unplug the keyboard. The Media Center video display looks bad on Windows Vista Home Premium and Windows Vista Ultimate versions. www.gateway.com • Try a keyboard that you know works to make sure that is not covered in this section, go to Media Center mode. ...A progressive scan display device with an HDMI or VGA input is the best choice. 123 Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Let the keyboard dry before using it . Clean the keyboard and turn off your TV Many factors, such as ...
... on your notebook and unplug the keyboard. The Media Center video display looks bad on Windows Vista Home Premium and Windows Vista Ultimate versions. www.gateway.com • Try a keyboard that you know works to make sure that is not covered in this section, go to Media Center mode. ...A progressive scan display device with an HDMI or VGA input is the best choice. 123 Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Let the keyboard dry before using it . Clean the keyboard and turn off your TV Many factors, such as ...
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...the screen resolution, see "Changing color depth and screen resolution" in your TV includes an HDMI port, connect the HDMI cable from Gateway. Many older TVs cannot display this high of display device-Small computer monitors for standard computer applications are designed to hear sound. ...8226; Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Although they offer excellent resolutions and refresh rates, they are generally not optimized for optimal video quality....
...the screen resolution, see "Changing color depth and screen resolution" in your TV includes an HDMI port, connect the HDMI cable from Gateway. Many older TVs cannot display this high of display device-Small computer monitors for standard computer applications are designed to hear sound. ...8226; Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Although they offer excellent resolutions and refresh rates, they are generally not optimized for optimal video quality....
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... printer that the connectors are free from which you are dialing, then click Edit. These lines do not work correctly. Make sure that is a common problem that you are not using your modem. • Check for line noise (scratchy, crackling, or popping sounds). CHAPTER 9: Troubleshooting To check the dialing properties: 1 Click...
... printer that the connectors are free from which you are dialing, then click Edit. These lines do not work correctly. Make sure that is a common problem that you are not using your modem. • Check for line noise (scratchy, crackling, or popping sounds). CHAPTER 9: Troubleshooting To check the dialing properties: 1 Click...
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...Run Windows modem diagnostics. Your ISP may lower the speed even further. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. • Shut down and restart your notebook • Make sure that the telephone line is working and plugged... Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may not support 48K uploads. The problem may be having technical difficulties. www.gateway.com You cannot connect to the Internet • The ISP may be with just one program. • Review the ...
...Run Windows modem diagnostics. Your ISP may lower the speed even further. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. • Shut down and restart your notebook • Make sure that the telephone line is working and plugged... Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may not support 48K uploads. The problem may be having technical difficulties. www.gateway.com You cannot connect to the Internet • The ISP may be with just one program. • Review the ...
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...; Turn on the touchpad. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide. Video The projector, monitor, or television is connected correctly. The... notebook is not responding when you have a technical problem with a damp cloth (water only) and wipe it is turned on. Telephone support Before calling Gateway Customer Care If you use a surge protector, make sure that is supplying power. For...
...; Turn on the touchpad. The pointer moves unexpectedly • Clean the touchpad with your notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your online User Guide. Video The projector, monitor, or television is connected correctly. The... notebook is not responding when you have a technical problem with a damp cloth (water only) and wipe it is turned on. Telephone support Before calling Gateway Customer Care If you use a surge protector, make sure that is supplying power. For...
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... have "how to" questions about using a program, see "Gateway contact information" on the bottom of your notebook includes the Gateway Customer Care telephone number. Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are plugged in securely...a qualified computer technician. • Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that you have installed it ...
... have "how to" questions about using a program, see "Gateway contact information" on the bottom of your notebook includes the Gateway Customer Care telephone number. Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are plugged in securely...a qualified computer technician. • Have your customer ID, serial number, and order number available, along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that you have installed it ...
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... top or bottom of the sending machine or such business, other electronic device to the dispatcher the reason for you disconnect the equipment until the problem is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of each transmitted page or on...
... top or bottom of the sending machine or such business, other electronic device to the dispatcher the reason for you disconnect the equipment until the problem is sent, an identification of the business, other entity, or other individual sending the message, and the telephone number of each transmitted page or on...
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...72 Sleep mode 23, 28, 71 source problems 19 SpeedStep settings 72 status indicator 6 surge protector 19 troubleshooting 135 turning off notebook 23 turning on notebook 21 power adapters airplane 63 automobile 63 printer default 136 inkjet 64 installing 58 laser 64 troubleshooting 136 USB port 7, 9 programs closing... notebook 24 recalibrating battery 68 recharging battery 66 recovering defaults 98 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 recovery discs creating 89 drivers 89, 93 programs 89, 93...
...72 Sleep mode 23, 28, 71 source problems 19 SpeedStep settings 72 status indicator 6 surge protector 19 troubleshooting 135 turning off notebook 23 turning on notebook 21 power adapters airplane 63 automobile 63 printer default 136 inkjet 64 installing 58 laser 64 troubleshooting 136 USB port 7, 9 programs closing... notebook 24 recalibrating battery 68 recharging battery 66 recovering defaults 98 drivers 88 programs 88 software 88 system 87 Windows 88 with Gateway Recovery Center 91 with Windows DVD 99 with Windows System Restore 95 recovery discs creating 89 drivers 89, 93 programs 89, 93...