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... site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories 16... dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
... site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories 16... dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
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... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www.gateway.com iii
... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www.gateway.com iii
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Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway 1
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway 1
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...Chapter 1: Getting Help Thank you for years to familiarize yourself with our range of services and support. Thanks again, from your new Gateway computer for purchasing our computer! We have highlighted some basic care and safety information to our customers - We are provided with the ...best product possible. Gateway stands behind our value proposition to help you will receive the utmost satisfaction and enjoyment from all of us at affordable prices. You...
...Chapter 1: Getting Help Thank you for years to familiarize yourself with our range of services and support. Thanks again, from your new Gateway computer for purchasing our computer! We have highlighted some basic care and safety information to our customers - We are provided with the ...best product possible. Gateway stands behind our value proposition to help you will receive the utmost satisfaction and enjoyment from all of us at affordable prices. You...
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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... locate your computer. Contact Us Click Contact Us to access links to access product documentation, specifications, and guides for all the products that Gateway supports. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Click Browse All Downloads to walk through a step-by-...step wizard to view a list of Gateway telephone numbers for your computer. Upgrade Center Click Upgrade Center to your serial number in the Serial Number box, then click Submit. For ...
... locate your computer. Contact Us Click Contact Us to access links to access product documentation, specifications, and guides for all the products that Gateway supports. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Click Browse All Downloads to walk through a step-by-...step wizard to view a list of Gateway telephone numbers for your computer. Upgrade Center Click Upgrade Center to your serial number in the Serial Number box, then click Submit. For ...
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Help and Support opens. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. To start Help and Support: ■ Click Start, then click Help and Support. You can find help information, troubleshooters, and automated support. www.gateway.com 5 Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer.
Help and Support opens. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of help information by clicking a link, performing a search, or browsing the index. To start Help and Support: ■ Click Start, then click Help and Support. You can find help information, troubleshooters, and automated support. www.gateway.com 5 Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer.
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... the results header for problems and conflicts. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To fix the problem, click on that icon to view. You must be connected to the Internet to your computer for the type of...
... the results header for problems and conflicts. It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com To fix the problem, click on that icon to view. You must be connected to the Internet to your computer for the type of...
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..., and changing power-saving settings as well as other topics. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway Documentation. www.gateway.com 7 You can research a topic or learn how to this guide, the Using Your Computer guide has been included on using Windows, using the...
..., and changing power-saving settings as well as other topics. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway Documentation. www.gateway.com 7 You can research a topic or learn how to this guide, the Using Your Computer guide has been included on using Windows, using the...
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Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com
Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com
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Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9
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DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ power indicator Microphone jack Headphone jack Hard drive indicator USB ports (optional) IEEE 1394 ports (optional) 10 www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration below.
DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ power indicator Microphone jack Headphone jack Hard drive indicator USB ports (optional) IEEE 1394 ports (optional) 10 www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration below.
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... also configure the power button to operate in use. For more information, see "Installing a printer, scanner, or other devices into the optional diskette drive. www.gateway.com 11 Lights when the hard drive is turned on page 32.
... also configure the power button to operate in use. For more information, see "Installing a printer, scanner, or other devices into the optional diskette drive. www.gateway.com 11 Lights when the hard drive is turned on page 32.
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... (optional) S/PDIF jack (optional) USB ports Monitor port Serial port PS/2 keyboard port PS/2 mouse port Monitor port (optional) Telephone jack www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration...
... (optional) S/PDIF jack (optional) USB ports Monitor port Serial port PS/2 keyboard port PS/2 mouse port Monitor port (optional) Telephone jack www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration...
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...Europe, the utility power is operating in the correct position for the correct power available. If your computer is in the United States. www.gateway.com 13 For information on page 32. Plug a standard S-Video cable into this jack. Plug a modem cable into this optional jack. ...) Modem jack Voltage switch Desktop PC Back Description Plug the power cord into this guide, click Start, All Programs, then click Gateway Documentation. Plug a parallel device (such as a digital camcorder) into these screws before opening the case. Remove these 6-pin IEEE 1394 ports.
...Europe, the utility power is operating in the correct position for the correct power available. If your computer is in the United States. www.gateway.com 13 For information on page 32. Plug a standard S-Video cable into this jack. Plug a modem cable into this optional jack. ...) Modem jack Voltage switch Desktop PC Back Description Plug the power cord into this guide, click Start, All Programs, then click Gateway Documentation. Plug a parallel device (such as a digital camcorder) into these screws before opening the case. Remove these 6-pin IEEE 1394 ports.
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... audio input source (such as a digital camera) into this port. Plug powered speakers, an external amplifier, or headphones into this port. 14 www.gateway.com Plug a microphone into this port. Plug a Personal System/2® (PS/2) keyboard into this jack. Chapter 2: Checking Out Your... Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -ORSide speaker jack Headphone/analog speakers jack (green plug) -ORFront speakers jack Microphone ...
... audio input source (such as a digital camera) into this port. Plug powered speakers, an external amplifier, or headphones into this port. 14 www.gateway.com Plug a microphone into this port. Plug a Personal System/2® (PS/2) keyboard into this jack. Chapter 2: Checking Out Your... Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -ORSide speaker jack Headphone/analog speakers jack (green plug) -ORFront speakers jack Microphone ...
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...number The label on the back or side of your computer case contains information that identifies your computer model and serial number. Gateway Technical Support will need this section are for assistance. TOTeencclhhinSSeuusppupppooprrottrPHt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone:... of Authenticity label found on the side of your computer includes the product key code for your operating system. www.gateway.com 15 Identifying your model Identifying your model Important The labels shown in this information if you call for informational purposes...
...number The label on the back or side of your computer case contains information that identifies your computer model and serial number. Gateway Technical Support will need this section are for assistance. TOTeencclhhinSSeuusppupppooprrottrPHt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone:... of Authenticity label found on the side of your computer includes the product key code for your operating system. www.gateway.com 15 Identifying your model Identifying your model Important The labels shown in this information if you call for informational purposes...
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... Finding your specifications For more information about attaching a printer. Accessories To order accessories, visit the Accessory Store at support.gateway.com. If your programs are relatively inexpensive, but they should, try adding more information about your computer. See "Installing a printer, scanner,... than you can attach almost any type of memory. The Support page also has links to your computer, such as documents. 16 www.gateway.com For more slowly than laser printers. Printers You can print pictures, banners, and greeting cards, as well as memory size, memory ...
... Finding your specifications For more information about attaching a printer. Accessories To order accessories, visit the Accessory Store at support.gateway.com. If your programs are relatively inexpensive, but they should, try adding more information about your computer. See "Installing a printer, scanner,... than you can attach almost any type of memory. The Support page also has links to your computer, such as documents. 16 www.gateway.com For more slowly than laser printers. Printers You can print pictures, banners, and greeting cards, as well as memory size, memory ...