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6-bay mBTX Pro Hardware Reference Guide (for computers with Windows XP) - Page 6
Contents
Sound 98 Recovering your system 99
Recovering pre-installed software and drivers 100 Using Microsoft System Restore 106 Recovering your system to its factory condition . . . . . 109 Recovering your system using the Windows DVD . . . . 110 Telephone support 111 Before calling Gateway Customer Care 111 Telephone numbers 112 Self-help 112
Appendix A: Legal Notices 113 Index 123
iv
6-bay mBTX Pro Hardware Reference Guide (for computers with Windows XP) - Page 8
...User Guide
In addition to your model of Gateway computer. Some illustrations in -depth, easy-to additional Gateway documentation and detailed specifications.
CHAPTER 1: About This Reference
About this guide
This guide includes information and maintenance instructions that includes information on the following topics:
• Help and technical support • Using and customizing Windows and...
6-bay mBTX Pro Hardware Reference Guide (for computers with Windows XP) - Page 100
...instructions on
• Make sure that the printer is connected to press so the printer can start printing. The Control
Panel window opens. See the guide that the printer is online. To make sure that the printer is not set...but will not turn on installing the printer driver. Make sure that you want to print to work offline. You see a "Printer queue is full" error message
• Make ...
6-bay mBTX Pro Hardware Reference Guide (for computers with Windows XP) - Page 101
... after adding paper. Help
For more information about printer troubleshooting, click Start, then click Help and Support. Help
For more information about sound troubleshooting, click Start, then click Help and Support.
For more information, see "Adjusting the volume" on . • See the speaker setup poster to check your speaker
connections. You see "Adjusting the volume" on page...
6-bay mBTX Pro Hardware Reference Guide (for computers with Windows XP) - Page 105
.... To restore using Gateway System Recovery, you should try Microsoft System Restore to a previous condition. The Microsoft Windows XP Help and Support
Center opens.
101 In most cases of hard-to-resolve software problems, you can return to one of your system to determine whether you can restore your system settings and saves it as...
6-bay mBTX Pro Hardware Reference Guide (for computers with Windows XP) - Page 125
... backing up 73 deleting 69 finding 77 opening 25 transferring 76 troubleshooting 86 types 76
finding files 77 files and folders 76
Firewire port 34
folders opening 25
fragmentation 71
function keys 20, 22, 23
G
Gateway contact information 3 model number 3 serial number 3 Support 2
Gateway Recovery Center re-installing drivers 102 re-installing programs 102 re-installing software 102
125
6-bay mBTX Pro Hardware Reference Guide (for computers with Windows XP) - Page 129
... 99 Windows 99 with Gateway Recovery Center 102 with Windows DVD 110 with Windows System Restore 106
Resume mode 7
right-clicking 25
S
safety avoiding repetitive strain 14 general precautions 114 guidelines for troubleshooting 80 posture 14 reducing eye strain 13 setting up computer 13 sitting at computer 12, 14
static electricity 36
scanner installing 34
screen troubleshooting 84...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 6
Contents
Sound 97 Recovering your system 98
Recovering pre-installed software and drivers 99 Using Microsoft System Restore 105 Recovering your system to its factory condition . . . . . 108 Recovering your system using the Windows DVD . . . . 109 Telephone support 110 Before calling Gateway Customer Care 110 Telephone numbers 111 Self-help 111
Appendix A: Legal Notices 113 Index 123
iv
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 8
.... Some illustrations in -depth, easy-to your model of Gateway computer. CHAPTER 1: About This Reference
About this guide
This guide includes information and maintenance instructions that are specific to -read manual that includes information on the following topics:
• Help and technical support • Using and customizing Windows and other computer information, see your online User...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 86
... computer technician.
Help
For more information about troubleshooting, click Start, then click Help and Support. CHAPTER 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
• Make sure that the power cord is connected to troubleshoot your computer problem if:
• Power cords or plugs are connected.
The message may help . First...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 99
..., the modem did not pass diagnostics. If information about modem troubleshooting, click Start, then click Help and Support. The
Control Panel window opens.
3 Click Hardware and Sound, then click Phone and
... tab, then click Query Modem.
www.gateway.com
Your fax communications program only sends and receives faxes at 14,400 bps when you get an error such as port already open programs. 2...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 102
...installing the printer driver. To set to be the default
printer, then click Set as Default Printer.
• Reinstall the printer driver. See the guide that it in the printer setup. Make sure that came with
your computer. The Printer window... Panel.
Many printers have selected it is plugged into an
AC power source. CHAPTER 6: Troubleshooting
Printer
The printer will not print
•...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 104
...-installed at www.gateway.com. For instructions on reinstalling software and drivers that product's documentation or support Web site.
• If re-installing software or drivers does not help, the
problem may also involve re-installing some or all of the computer's software (also called recovering or restoring your computer for system recovery may be to reinstall Windows from the Windows...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 105
...'s installation instructions. You should create your own set of discs for recovering your pre-installed software and device drivers, in case you need recovery discs, we recommend that were pre-installed at the factory. The Gateway Recovery Center opens.
99 You can recover pre-installed software and drivers from a set . However, if you ever re-install Windows from the Windows DVD or install...
6-bay mBTX Pro Hardware Reference Guide. (for computers with Windows Vista) - Page 116
... press ENTER and follow the on-screen instructions.
5 After Windows is completely re-installed, use a surge protector, make sure that is supplying power.
Telephone support
Before calling Gateway Customer Care
If you have "how to work, make sure that all cables are plugged in securely.
• If you have recently installed hardware or software,
make sure that...
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