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Users Manual - Page 4
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide
Chapter 6 Troubleshooting
Using the Error Indicators 57 Problems and Solutions 59
Power supply 59 Printing 60 Paper handling 62 Network problems 63 Other problems 64 Correcting USB Problems 64 Make sure that your computer is a Windows 8.1, 8, 7, Vista, XP, or 2000 pre-installed model
64 Printer does not work correctly...
Users Manual - Page 7
... you check the status of paper types, including continuous medicine bags, labels
(continuous base sheet), continuous plain paper, and other paper with sprocket holes. ❏ The ability to Know Your Printer
Features
® Your EPSON GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 is an ink jet printer
with the printer driver and other software, including the...
Users Manual - Page 10
... ❏ Do not use a printer stand, follow these guidelines: - Safety Instructions 10 iii.
When handling ink cartridges
Observe the following when handling ink cartridges: ❏ Keep ink cartridges out of the reach of the printer. - Use a stand that are covered in damage requiring extensive repair by a qualified technician.
❏ When the printer encounter difficulties, turn off...
Users Manual - Page 21
... sheet manually after printing, press the Tear Off button to advance the
perforation of the tractor unit. Caution:
Never open the top cover or ink cartridge cover while printing. Using the tear-off function, turn on page 24.
For more information, see "Setting the Auto Tear-Off Function" on your continuous paper to the printer's tear...
Users Manual - Page 27
...'s Guide
Chapter 4
Printer Software
About Your Printer Software
The Epson software includes the printer driver and EPSON Status Monitor 3. For more information, see "Changing the printer driver settings" on the version of the printer driver. ❏ When you install the printer driver. EPSON Status Monitor 3 allows you to the application you with troubleshooting tips. Printer Software...
Users Manual - Page 32
...] or [BILPTx], or the USB port.
❏ Your system is connected directly and you when printer errors occur, and provides troubleshooting instructions when needed.
Printer Software 32
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide
Settings Monitoring Preferences
Explanations
Click this button to open the Monitoring Preferences dialog box where you can...
Users Manual - Page 47
...If the printer drivers are not already installed on a standard network system using the server
(Microsoft workgroup). For Windows 7 or Server 2008 R2: Click Start, and then click Devices and Printers. Click ... access the shared printer on the client, please install them before performing these settings. 1. GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide
5.
Make sure that...
Users Manual - Page 60
... another electrical device, such as described in the printer.
Check both the printer and computer specifications.
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide
The outlet may not be out of the interface cable. Check the software's printer settings.
Next, click View devices and printers from the Hardware and Sound category.
When...
Users Manual - Page 61
..., see "BI Parallel Port Driver" on again.
Printed characters are clogged.
If the problem persists, check for a paper jam. Cause
What to do
The gaps in the print head are used.
Cause
What to communicate at high speed. Turn off the printer and turn it on page 30. Use genuine Epson ink cartridges. The printout may become...
Users Manual - Page 62
... bottom part of -form position settings are incorrect.
Cause
What to the tractor. What to do Reattach the paper to do
The page length setting in your application may Check the page length setting in the printer driver. Troubleshooting 62 Check that the software is printed at the top of -form position" on page 95. Printing position problems
Printing...
Users Manual - Page 67
... help with problems that cannot be solved using the troubleshooting information in your product documentation, contact customer support services for your area is not listed below, contact the dealer where you give them the following information: ❏ Product serial number
(The serial number label is not operating properly and you need the latest drivers, FAQ's, manuals, or...
Users Manual - Page 104
.../GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User's Guide
2. See "Using the Printer Driver" on -screen instructions. Doing so may damage the printer. ❏ Never open the top cover or ink cartridge cover while the On light is clean.
Using the control panel
Follow these steps to confirm that no lights are indicating errors. 3. When the...
Users Manual - Page 117
... Epson 67 Continuous paper
loading 16 removing 22 specifications 92 Control panel 53, 57 buttons 53 lights 53 panel 53 Customer support 67
D
Driver (printer driver 27
E
EPSON Status Monitor 3 27, 32 accessing 34 setting up 32
Error indication 57
H
Head cleaning Windows 103
I
Ink checking ink cartridge status 74 replacing when expended 78
Ink cartridges part number 74
L
Labels...
Product Specifications - Page 1
... vs. All of these features add up to increased productivity and reduced downtime to a wide variety of up to 16.5 pages per minute2
Epson's ColorWorks C831 industrial-strength label printer with tractor feeder is designed to reduce jamming and high-density barcode printing, all functions including ink replacement, an intuitive control panel, auto paper loading and more.
Product Specifications - Page 2
...ColorWorks C831 printer
AC cord
Ink cartridge set (CMYK)
Quick setup sheet
18.3"
Utilities/manuals CD
8.8"
Power switch cover
Ordering information
Product GP-C831 Inkjet Printer GJIC5(C) Ink Cartridge GJIC5(K) Ink Cartridge GJIC5(M) Ink Cartridge GJIC5(Y) Ink Cartridge
18.3"
Color EPAG Cyan Black Magenta Yellow
Model Number C11CC68122 C13S020564 C13S020563 C13S020565 C13S020566
1 Epson...
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