Dell Technology Guide
Page 29
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
Dell Technology Guide
Page 174
Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband if you will use a ... if you will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). Windows® XP 1 Save and close any open files, and exit any open programs. 2 Click Start Connections. → Control Panel→ Network and Internet 3 Click Set...
Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband if you will use a ... if you will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). Windows® XP 1 Save and close any open files, and exit any open programs. 2 Click Start Connections. → Control Panel→ Network and Internet 3 Click Set...
Dell Technology Guide
Page 272
... and look for the message in the System Messages list or in your Service Manual for information on your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to ...resolve the problem. Dell Diagnostics can also indicate internal power problems. See your computer include:...
... and look for the message in the System Messages list or in your Service Manual for information on your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to ...resolve the problem. Dell Diagnostics can also indicate internal power problems. See your computer include:...
Dell Technology Guide
Page 273
... outlet and that the power strip is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see the Service Manual for your computer. Troubleshooting 273 NOTE: On certain systems the power light is green. •...; If the power light is blinking blue, the computer is not receiving power. - Dell Support Utility Use this section, follow ...
... outlet and that the power strip is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see the Service Manual for your computer. Troubleshooting 273 NOTE: On certain systems the power light is green. •...; If the power light is blinking blue, the computer is not receiving power. - Dell Support Utility Use this section, follow ...
Dell Technology Guide
Page 274
... documentation shipped with another device, such as a lamp. - Ensure that the computer turns on properly. - Remove and then reinstall any cards (see the Service Manual for your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem may be used... front panel. - Ensure that the main power cable and front panel cable are : - Remove and then reinstall the memory modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). • Eliminate interference.
... documentation shipped with another device, such as a lamp. - Ensure that the computer turns on properly. - Remove and then reinstall any cards (see the Service Manual for your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem may be used... front panel. - Ensure that the main power cable and front panel cable are : - Remove and then reinstall the memory modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). • Eliminate interference.
Dell Technology Guide
Page 275
... to learn more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. Possible HDD failure during HDD boot test (see the documentation for either the operating... the meaning of the various diagnostic lights displayed, see "Contacting Dell" on page 337 for assistance). The computer failed to complete the boot routine three consecutive times for the same error (see the Service Manual for your computer for Laptop Computers Typically laptop computers have keyboard ...
... to learn more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. Possible HDD failure during HDD boot test (see the documentation for either the operating... the meaning of the various diagnostic lights displayed, see "Contacting Dell" on page 337 for assistance). The computer failed to complete the boot routine three consecutive times for the same error (see the Service Manual for your computer for Laptop Computers Typically laptop computers have keyboard ...
Dell Technology Guide
Page 278
...-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. Connect the correct AC adapter to the computer or docking station. Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Ensure that require a 130...
...-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. Connect the correct AC adapter to the computer or docking station. Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Ensure that require a 130...
Dell Technology Guide
Page 287
R E P L A C E T H E B A T T E R Y - Windows® XP • Click Start → and click My Computer. If you have to repeatedly reset time and date information after turning on page 337). .... C L E A N T H E D R I V E O R D I S K - Solving Problems Battery Problems CAUTION: There is a danger of the procedures in this section, follow the safety instructions shipped with your Service Manual or contact Dell (see "Contacting Dell" on the computer, or if an incorrect time or date displays during start-up, replace the battery (see your computer. Drive Problems CAUTION...
R E P L A C E T H E B A T T E R Y - Windows® XP • Click Start → and click My Computer. If you have to repeatedly reset time and date information after turning on page 337). .... C L E A N T H E D R I V E O R D I S K - Solving Problems Battery Problems CAUTION: There is a danger of the procedures in this section, follow the safety instructions shipped with your Service Manual or contact Dell (see "Contacting Dell" on the computer, or if an incorrect time or date displays during start-up, replace the battery (see your computer. Drive Problems CAUTION...
Dell Technology Guide
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...at www.dell.com/regulatory_compliance. Replace the network cable. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I V E R - Windows XP 1 Click ... E T T I G H T S O N T H E B A C K O F T H E C O M P U T E R - For additional safety best practices information, see the Service Manual for your network settings are correct and that the network cable is firmly inserted into the network connector on page 273 or "Diagnostic Lights for...
...at www.dell.com/regulatory_compliance. Replace the network cable. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I V E R - Windows XP 1 Click ... E T T I G H T S O N T H E B A C K O F T H E C O M P U T E R - For additional safety best practices information, see the Service Manual for your network settings are correct and that the network cable is firmly inserted into the network connector on page 273 or "Diagnostic Lights for...
Dell Technology Guide
Page 297
...: On certain systems the power light is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly ...I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - The computer is either turned off or is working condition to the system board (see the Service Manual for your computer). E L I M I N A T E I N T E R F E R E N C E - A device may exist. • Ensure that the voltage selection switch is set to match the AC power ...
...: On certain systems the power light is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly ...I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - The computer is either turned off or is working condition to the system board (see the Service Manual for your computer). E L I M I N A T E I N T E R F E R E N C E - A device may exist. • Ensure that the voltage selection switch is set to match the AC power ...
Dell Technology Guide
Page 304
... • If the power light is blinking blue, the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Power Lights for your computer. Reseat the power cable into an electrical...light is blinking amber, the computer is not receiving power. - defective. Ensure that the computer turns on page 273. Contact Dell (see the Service Manual for Desktop Computers" on properly. - Power Lights CAUTION: Before you begin any of the computer illuminates and blinks or remains ...
... • If the power light is blinking blue, the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Power Lights for your computer. Reseat the power cable into an electrical...light is blinking amber, the computer is not receiving power. - defective. Ensure that the computer turns on page 273. Contact Dell (see the Service Manual for Desktop Computers" on properly. - Power Lights CAUTION: Before you begin any of the computer illuminates and blinks or remains ...
Dell Technology Guide
Page 305
... strip - To enroll for the Dell Technical Update service, go to the system board (see the Service Manual for your computer.) • If the power light is securely connected to support.dell.com/technicalupdate. Troubleshooting 305 The service is set to the same electrical outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of interference...
... strip - To enroll for the Dell Technical Update service, go to the system board (see the Service Manual for your computer.) • If the power light is securely connected to support.dell.com/technicalupdate. Troubleshooting 305 The service is set to the same electrical outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of interference...
Quick Reference Guide
Page 7
... DVD that may not be included on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to troubleshoot and solve problems. Finding Information 7 Service Manual The Service Manual for your call when contacting support. DVD that may be available in...
... DVD that may not be included on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to troubleshoot and solve problems. Finding Information 7 Service Manual The Service Manual for your call when contacting support. DVD that may be available in...
Quick Reference Guide
Page 37
...an electrical outlet and that the main power cable and front panel cable are securely connected to identify the cause (see the Service Manual at support.dell.com). If the computer is plugged into a power strip, ensure that the power strip is plugged into both the power ... Troubleshooting 37 The series of beeps during start up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Dell™ Diagnostics" on page 29). 3 See "Contacting Dell" on page 72 for instructions on . - Bypass power protection devices, power strips, and power extension cables ...
...an electrical outlet and that the main power cable and front panel cable are securely connected to identify the cause (see the Service Manual at support.dell.com). If the computer is plugged into a power strip, ensure that the power strip is plugged into both the power ... Troubleshooting 37 The series of beeps during start up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Dell™ Diagnostics" on page 29). 3 See "Contacting Dell" on page 72 for instructions on . - Bypass power protection devices, power strips, and power extension cables ...
Quick Reference Guide
Page 39
...click Computer. If the drive is not listed, perform a full scan with the same or equivalent type recommended by the manufacturer. Windows XP: • Click Start and click My Computer. TEST THE DRIVE - • Insert another disc to repeatedly reset time and date ...remaining troubleshooting steps. 3 Click Hardware Troubleshooter in the search field and press to start -up, replace the battery (see the Service Manual at support.dell.com). Drive Problems ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Troubleshooting 39 If replacing the battery does not solve...
...click Computer. If the drive is not listed, perform a full scan with the same or equivalent type recommended by the manufacturer. Windows XP: • Click Start and click My Computer. TEST THE DRIVE - • Insert another disc to repeatedly reset time and date ...remaining troubleshooting steps. 3 Click Hardware Troubleshooter in the search field and press to start -up, replace the battery (see the Service Manual at support.dell.com). Drive Problems ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Troubleshooting 39 If replacing the battery does not solve...
Quick Reference Guide
Page 40
...by your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see the Service Manual at support.dell.com). • Ensure that your computer, see "Specifications" on page 65. • Remove all memory and test one ...see "MP Memory Test" on page 32). • Run the Dell Diagnostics (see the Service Manual at support.dell.com) to continue the desired action. 4 Follow the instructions on page 29. Hard drive problems RUN CHECK DISK - Windows XP: 1 Click Start and click My Computer. 2 Right-click Local ...
...by your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see the Service Manual at support.dell.com). • Ensure that your computer, see "Specifications" on page 65. • Remove all memory and test one ...see "MP Memory Test" on page 32). • Run the Dell Diagnostics (see the Service Manual at support.dell.com) to continue the desired action. 4 Follow the instructions on page 29. Hard drive problems RUN CHECK DISK - Windows XP: 1 Click Start and click My Computer. 2 Right-click Local ...
Quick Reference Guide
Page 41
... following steps: 1 Remove all memory modules. • Remove and then reinstall any expansion cards, including graphics cards (see the Service Manual at support.dell.com). If the LED lights green, the power supply is not receiving power. • Reconnect the power cable in -self...the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to the system board (see the Service Manual at support.dell.com). • Remove and then reinstall any extension cards, including graphics cards. Open the computer cover. A device may be ...
... following steps: 1 Remove all memory modules. • Remove and then reinstall any expansion cards, including graphics cards (see the Service Manual at support.dell.com). If the LED lights green, the power supply is not receiving power. • Reconnect the power cable in -self...the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to the system board (see the Service Manual at support.dell.com). • Remove and then reinstall any extension cards, including graphics cards. Open the computer cover. A device may be ...
Quick Reference Guide
Page 55
For more information, see the Service Manual on your computer and installed devices, the items listed in this section may not appear, or may vary for a Dell XPS™ 730 computer. System Info Displays the system model name. BIOS Info Display the BIOS revision....the processor. Processor Speed Displays the speed of processor. NOTE: The System Setup options listed below are for a Dell XPS 730X computer. Service Tag Displays the system Service Tag. Time Displays the system time. Memory Speed Displays the memory speed. The options may not appear exactly as...
For more information, see the Service Manual on your computer and installed devices, the items listed in this section may not appear, or may vary for a Dell XPS™ 730 computer. System Info Displays the system model name. BIOS Info Display the BIOS revision....the processor. Processor Speed Displays the speed of processor. NOTE: The System Setup options listed below are for a Dell XPS 730X computer. Service Tag Displays the system Service Tag. Time Displays the system time. Memory Speed Displays the memory speed. The options may not appear exactly as...
Quick Reference Guide
Page 73
...-out, 15 mouse, 14 network adapter, 16 power, 13 sound, 15 USB, 12, 16 contacting Dell, 72 D Dell contacting, 71-72 Dell Network Assistant, 35 Dell Support 3, 34 Dell Technology Guide, 8 DellConnect, 36 diagnostics beep codes, 37 documentation Dell Technology Guide, 8 Service Manual, 7 E End User License Agreement, 8 ergonomics information, 8 error messages beep codes, 37 ESA, 26 Index 73
...-out, 15 mouse, 14 network adapter, 16 power, 13 sound, 15 USB, 12, 16 contacting Dell, 72 D Dell contacting, 71-72 Dell Network Assistant, 35 Dell Support 3, 34 Dell Technology Guide, 8 DellConnect, 36 diagnostics beep codes, 37 documentation Dell Technology Guide, 8 Service Manual, 7 E End User License Agreement, 8 ergonomics information, 8 error messages beep codes, 37 ESA, 26 Index 73
Quick Reference Guide
Page 75
..., 8 S safety instructions, 8 Service Manual, 7 settings system setup, 53 software conflicts, 38 sound connectors line-in, 15 line-out, 15 specifications computer information, 66 connectors, 68 controls and lights, 69 drives, 68 environmental, 71 expansion bus, 66 memory, 65 physical, 70 power, 70 processor, 65 technical, 65 video, 66 support contacting Dell, 71-72...
..., 8 S safety instructions, 8 Service Manual, 7 settings system setup, 53 software conflicts, 38 sound connectors line-in, 15 line-out, 15 specifications computer information, 66 connectors, 68 controls and lights, 69 drives, 68 environmental, 71 expansion bus, 66 memory, 65 physical, 70 power, 70 processor, 65 technical, 65 video, 66 support contacting Dell, 71-72...