Owner's Manual
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Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, and PowerApp are not applicable. Dell Inc. is subject to change without the written permission of Microsoft Corporation. Model WHL November 2005 P/N HC098 Rev. If you how to avoid the problem. NOTICE: A NOTICE indicates either the entities claiming the...
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, and PowerApp are not applicable. Dell Inc. is subject to change without the written permission of Microsoft Corporation. Model WHL November 2005 P/N HC098 Rev. If you how to avoid the problem. NOTICE: A NOTICE indicates either the entities claiming the...
Owner's Manual
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... Cards 37 NVIDIA SLI Dual Graphics Technology 38 3 Solving Problems Troubleshooting Tips 39 Battery Problems 39 Drive Problems 39 CD and DVD drive problems 40 Hard drive problems 41 E-Mail, Modem, and Internet Problems 41 Error Messages 42 IEEE 1394 Device Problems 43 Keyboard Problems 44 Lockups and Software Problems 44 The computer does not start up 45 The...
... Cards 37 NVIDIA SLI Dual Graphics Technology 38 3 Solving Problems Troubleshooting Tips 39 Battery Problems 39 Drive Problems 39 CD and DVD drive problems 40 Hard drive problems 41 E-Mail, Modem, and Internet Problems 41 Error Messages 42 IEEE 1394 Device Problems 43 Keyboard Problems 44 Lockups and Software Problems 44 The computer does not start up 45 The...
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... from headphones 52 Video and Monitor Problems 53 If the screen is blank 53 If the screen is difficult to read 53 If 3-D image quality is poor 54 4 Advanced Troubleshooting Diagnostic Lights 55 Dell Diagnostics 58 When to Use the Dell Diagnostics 58 Drivers 60 What Is ...a Driver 60 Identifying Drivers 60 Reinstalling Drivers 61 Using Microsoft® Windows® XP System Restore 62 Creating a Restore Point 63 Restoring the ...
... from headphones 52 Video and Monitor Problems 53 If the screen is blank 53 If the screen is difficult to read 53 If 3-D image quality is poor 54 4 Advanced Troubleshooting Diagnostic Lights 55 Dell Diagnostics 58 When to Use the Dell Diagnostics 58 Drivers 60 What Is ...a Driver 60 Identifying Drivers 60 Reinstalling Drivers 61 Using Microsoft® Windows® XP System Restore 62 Creating a Restore Point 63 Restoring the ...
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... my computer • Basic troubleshooting information • How to run the Dell Diagnostics • How to set up my computer • How to troubleshoot and solve problems • How to remove and install parts • Specifications • How to contact Dell Owner's Manual NOTE: This document is optional and may not ship with...
... my computer • Basic troubleshooting information • How to run the Dell Diagnostics • How to set up my computer • How to troubleshoot and solve problems • How to remove and install parts • Specifications • How to contact Dell Owner's Manual NOTE: This document is optional and may not ship with...
Owner's Manual
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...Care - Contact information, service call status and support history, service contract, and online discussions with other Dell NOTE: Corporate, government, and education customers customers can also use Windows XP Windows Help and Support Center 1 Click the Start button, then click Help and Support. 2 Type... a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your Dell computer. The software automatically ...
...Care - Contact information, service call status and support history, service contract, and online discussions with other Dell NOTE: Corporate, government, and education customers customers can also use Windows XP Windows Help and Support Center 1 Click the Start button, then click Help and Support. 2 Type... a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your Dell computer. The software automatically ...
Owner's Manual
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... drives installed in Screen resolution to change the setting to make an exact copy of the window. The following instructions explain how to 800 by 600 pixels. 5 Click the drop-down menu under Color quality, and then click Medium (16 bit). 6 Click OK. How to Copy a CD or DVD ... CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by country. www.dell.com | support.dell.com Adjusting the Picture If an error message notifies you experience recording problems, check for other purposes, such as creating music CDs from audio files stored on the Sonic support website...
... drives installed in Screen resolution to change the setting to make an exact copy of the window. The following instructions explain how to 800 by 600 pixels. 5 Click the drop-down menu under Color quality, and then click Medium (16 bit). 6 Click OK. How to Copy a CD or DVD ... CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by country. www.dell.com | support.dell.com Adjusting the Picture If an error message notifies you experience recording problems, check for other purposes, such as creating music CDs from audio files stored on the Sonic support website...
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... Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on the keyboard or click the mouse. To avoid this problem, always set the hard drive to time-out before the computer exits from standby mode or hibernate mode. • Program the power button to use...
... Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on the keyboard or click the mouse. To avoid this problem, always set the hard drive to time-out before the computer exits from standby mode or hibernate mode. • Program the power button to use...
Owner's Manual
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...if it is properly connected. • If an error message appears on the screen, write down the exact message. Solving Problems 39 Discard used batteries according to repeatedly reset time and date information after turning on the computer, or if an incorrect time... correctly installed. • If a peripheral device does not work properly, contact Dell (see "Contacting Dell" on page 124). If an error message occurs in the Product Information Guide. R E P L A C E T H E B A T T E R Y - Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the ...
...if it is properly connected. • If an error message appears on the screen, write down the exact message. Solving Problems 39 Discard used batteries according to repeatedly reset time and date information after turning on the computer, or if an incorrect time... correctly installed. • If a peripheral device does not work properly, contact Dell (see "Contacting Dell" on page 124). If an error message occurs in the Product Information Guide. R E P L A C E T H E B A T T E R Y - Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the ...
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...Viruses can sometimes prevent Windows from recognizing the drive. See "Resolving Software and Hardware Incompatibilities" on page 58. See "Dell Diagnostics" on page 64. NOTE: Because of your antivirus software to eliminate the possibility that are checked. ADJUST THE ...or the CD or DVD. See "Cleaning Your Computer" on page 51. 40 Solving Problems R U N T H E D E L L D I A G N O S T I S K - C L E A N T H E D R I V E O R D I C S - See "Sound and Speaker Problems" on page 139. www.dell.com | support.dell.com E N S U R E T H A T M I C R O S O F T ® W I N D O W S...
...Viruses can sometimes prevent Windows from recognizing the drive. See "Resolving Software and Hardware Incompatibilities" on page 58. See "Dell Diagnostics" on page 64. NOTE: Because of your antivirus software to eliminate the possibility that are checked. ADJUST THE ...or the CD or DVD. See "Cleaning Your Computer" on page 51. 40 Solving Problems R U N T H E D E L L D I A G N O S T I S K - C L E A N T H E D R I V E O R D I C S - See "Sound and Speaker Problems" on page 139. www.dell.com | support.dell.com E N S U R E T H A T M I C R O S O F T ® W I N D O W S...
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... page 33 or search for information on page 12. NOTE: Connect the modem to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - Solving Problems 41 If the stream is connected to the CD/DVD-RW. for the keyword standby in the Product Information Guide. E-Mail, Modem, and Internet...-RW drive must receive a steady stream of the procedures in this section, follow the safety instructions located in Windows Help and Support Center. Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools...
... page 33 or search for information on page 12. NOTE: Connect the modem to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - Solving Problems 41 If the stream is connected to the CD/DVD-RW. for the keyword standby in the Product Information Guide. E-Mail, Modem, and Internet...-RW drive must receive a steady stream of the procedures in this section, follow the safety instructions located in Windows Help and Support Center. Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools...
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Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is 3 m (10 ft) or more in the Product Information Guide. If the ...COM port for a dial tone. • If you are using a line that was running when the message appeared. 42 Solving Problems Ensure that you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line ... procedures in this section, follow the safety instructions located in length, try a shorter one. www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION -
Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is 3 m (10 ft) or more in the Product Information Guide. If the ...COM port for a dial tone. • If you are using a line that was running when the message appeared. 42 Solving Problems Ensure that you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line ... procedures in this section, follow the safety instructions located in length, try a shorter one. www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION -
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...Dell" on page 132. ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER E N S U R E T H A T T H E I E E E 1 3 9 4 D E V I C E I S E N A B L E D W I T H I B L E . T H E D E V I C E I N G S YS T E M N O T F O U N D - Insert a bootable floppy disk or CD. O P E R A T I S N O T R E A D Y - In some cases, you want to open the program that you want to restore computer resources. Solving Problems... A B L E M E D I A - IEEE 1394 Device Problems CAUTION: Before you are trying to remove. 3 Click the Change or ...
...Dell" on page 132. ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER E N S U R E T H A T T H E I E E E 1 3 9 4 D E V I C E I S E N A B L E D W I T H I B L E . T H E D E V I C E I N G S YS T E M N O T F O U N D - Insert a bootable floppy disk or CD. O P E R A T I S N O T R E A D Y - In some cases, you want to open the program that you want to restore computer resources. Solving Problems... A B L E M E D I A - IEEE 1394 Device Problems CAUTION: Before you are trying to remove. 3 Click the Change or ...
Owner's Manual
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...the keyboard directly to the computer. • Shut down the computer (see "Contacting Dell" on page 64. See "Resolving Software and Hardware Incompatibilities" on page 142). Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety ...or broken pins and for damaged or frayed cables. Contact the IEEE 1394 device manufacturer. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Contact Dell (see "Turning Off Your Computer" on page 69), reconnect the keyboard cable as shown on the setup diagram for your IEEE 1394 device is firmly...
...the keyboard directly to the computer. • Shut down the computer (see "Contacting Dell" on page 64. See "Resolving Software and Hardware Incompatibilities" on page 142). Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety ...or broken pins and for damaged or frayed cables. Contact the IEEE 1394 device manufacturer. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Contact Dell (see "Turning Off Your Computer" on page 69), reconnect the keyboard cable as shown on the setup diagram for your IEEE 1394 device is firmly...
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See "Diagnostic Lights" on a floppy disk or CD. TU R N T H E C O M P U T E R O F F - Solving Problems 45 ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose ...
See "Diagnostic Lights" on a floppy disk or CD. TU R N T H E C O M P U T E R O F F - Solving Problems 45 ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose ...
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If you are unable to run the software. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR...meets the minimum hardware requirements needed to get a response by pressing a key on the screen. www.dell.com | support.dell.com A program is designed for information. • Ensure that the program is compatible with the ... CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU 46 Solving Problems See the software documentation for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - The ...
If you are unable to run the software. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR...meets the minimum hardware requirements needed to get a response by pressing a key on the screen. www.dell.com | support.dell.com A program is designed for information. • Ensure that the program is compatible with the ... CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU 46 Solving Problems See the software documentation for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - The ...
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... computer is successfully communicating with the memory. • Ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 58). Solving Problems 47 For more information about the type of the procedures in this section, follow the safety instructions located in the Product Information...
... computer is successfully communicating with the memory. • Ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 58). Solving Problems 47 For more information about the type of the procedures in this section, follow the safety instructions located in the Product Information...
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... mouse to the computer, and try using the mouse. Ensure that the network cable is functioning. 48 Solving Problems RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I G H T S O N T H E B A C K O F T H E C O M P U T E R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - www.dell.com | support.dell.com RESTART THE COMPUTER - 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to...
... mouse to the computer, and try using the mouse. Ensure that the network cable is functioning. 48 Solving Problems RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I G H T S O N T H E B A C K O F T H E C O M P U T E R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - www.dell.com | support.dell.com RESTART THE COMPUTER - 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to...
Owner's Manual
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... set to the system board (see "Removing PCI and PCI Express Cards" on page 89). The computer is receiving electrical power, but an internal power problem might be malfunctioning or incorrectly installed. • Ensure that the voltage selection switch is plugged into both the power connector on . I F T H E P O W E R L I G... computer is turned on the back of the procedures in this section, follow the safety instructions located in standby mode. Power Problems CAUTION: Before you begin any cards (see "Removing PCI and PCI Express Cards" on page 89). • Remove and...
... set to the system board (see "Removing PCI and PCI Express Cards" on page 89). The computer is receiving electrical power, but an internal power problem might be malfunctioning or incorrectly installed. • Ensure that the voltage selection switch is plugged into both the power connector on . I F T H E P O W E R L I G... computer is turned on the back of the procedures in this section, follow the safety instructions located in standby mode. Power Problems CAUTION: Before you begin any cards (see "Removing PCI and PCI Express Cards" on page 89). • Remove and...
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...extension cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for cable connection information. • Ensure that the Print to the following port(s): setting is... listed, right-click the printer icon. 3 Click Properties and click the Ports tab. www.dell.com | support.dell.com E L I M I N A T E I C A L O U T L E T - VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button,...
...extension cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for cable connection information. • Ensure that the Print to the following port(s): setting is... listed, right-click the printer icon. 3 Click Properties and click the Ports tab. www.dell.com | support.dell.com E L I M I N A T E I C A L O U T L E T - VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button,...
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Ensure that the speakers are connected to the card. If your scanner is unlocked if it has a locking tab or button. Solving Problems 51 NOTE: If you purchased a sound card, ensure that your scanner, contact the scanner's manufacturer. See the scanner documentation for setup ... SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for your scanner is listed, Windows recognizes the scanner. Sound and Speaker Problems CAUTION: Before you did not turn the player volume down or off. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the...
Ensure that the speakers are connected to the card. If your scanner is unlocked if it has a locking tab or button. Solving Problems 51 NOTE: If you purchased a sound card, ensure that your scanner, contact the scanner's manufacturer. See the scanner documentation for setup ... SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for your scanner is listed, Windows recognizes the scanner. Sound and Speaker Problems CAUTION: Before you did not turn the player volume down or off. VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the...