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... in this document to refer to Microsoft® Windows® operating systems are not applicable. Reproduction of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are trademarks of these materials in...information that helps you purchased a DELL™ n Series computer, any references in this text: Dell, the DELL logo, and Dell Precision are either the entities claiming the marks and names or their products. Dell Inc. Dell Precision M6400 Service Manual Dell Precision™ M6400 Service Manual Troubleshooting Working on Your Computer ...
... in this document to refer to Microsoft® Windows® operating systems are not applicable. Reproduction of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are trademarks of these materials in...information that helps you purchased a DELL™ n Series computer, any references in this text: Dell, the DELL logo, and Dell Precision are either the entities claiming the marks and names or their products. Dell Inc. Dell Precision M6400 Service Manual Dell Precision™ M6400 Service Manual Troubleshooting Working on Your Computer ...
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... to install additional memory modules (one at : www.dell.com/regulatory_compliance. Troubleshooting: Dell Precision M6400 Service Manual Back to Contents Page Troubleshooting Dell Precision™ M6400 Service Manual Troubleshooting Tools Solving Problems Dell Technical Update Service Troubleshooting Tools Diagnostic Lights CAUTION: Before ...), then reinstall one module (see the Regulatory Compliance Homepage on or off . If the problem persists, contact Dell Support. Memory modules are detected, but a memory failure has occurred. For additional safety best practices information, see...
... to install additional memory modules (one at : www.dell.com/regulatory_compliance. Troubleshooting: Dell Precision M6400 Service Manual Back to Contents Page Troubleshooting Dell Precision™ M6400 Service Manual Troubleshooting Tools Solving Problems Dell Technical Update Service Troubleshooting Tools Diagnostic Lights CAUTION: Before ...), then reinstall one module (see the Regulatory Compliance Homepage on or off . If the problem persists, contact Dell Support. Memory modules are detected, but a memory failure has occurred. For additional safety best practices information, see...
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... failure has occurred. System failed in the search field and press to start the search. 3. If the problem persists, contact Dell Support. If you have identified a faulty module or reinstalled all modules without error. In the Hardware Troubleshooter list, select the ... and press to start button , and click Help and Support. 2. Type hardware troubleshooter in Option ROM initialization. Troubleshooting: Dell Precision M6400 Service Manual memory is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. System failed on hard ...
... failure has occurred. System failed in the search field and press to start the search. 3. If the problem persists, contact Dell Support. If you have identified a faulty module or reinstalled all modules without error. In the Hardware Troubleshooter list, select the ... and press to start button , and click Help and Support. 2. Type hardware troubleshooter in Option ROM initialization. Troubleshooting: Dell Precision M6400 Service Manual memory is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. System failed on hard ...
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... and Utilities media provided with your hard drive. 4. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Troubleshooting: Dell Precision M6400 Service Manual computer. Start the Dell Diagnostics from your hard drive or from the diagnostics utility partition on your computer. If failures are detected during the Pre...
... and Utilities media provided with your hard drive. 4. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Troubleshooting: Dell Precision M6400 Service Manual computer. Start the Dell Diagnostics from your hard drive or from the diagnostics utility partition on your computer. If failures are detected during the Pre...
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... any key to return to the boot sequence specified in system setup. 5. Close the Main Menu window to wait until you see Dell Diagnostics Main Menu). For more to test is displayed in even intervals to run (see the Microsoft Windows desktop, then shut down your... press and then , to select the test you wait too long and the operating system logo appears, continue to the Dell Diagnostics Main Menu. 7. Troubleshooting: Dell Precision M6400 Service Manual NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 10...
... any key to return to the boot sequence specified in system setup. 5. Close the Main Menu window to wait until you see Dell Diagnostics Main Menu). For more to test is displayed in even intervals to run (see the Microsoft Windows desktop, then shut down your... press and then , to select the test you wait too long and the operating system logo appears, continue to the Dell Diagnostics Main Menu. 7. Troubleshooting: Dell Precision M6400 Service Manual NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 10...
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... For any key to return to answer specific questions. NOTE: When contacting Dell Support, have your input to this menu. Configuration Displays the hardware configuration for your part. Troubleshooting: Dell Precision M6400 Service Manual 12. When the test completes, record the test results and then press ...more . The following tabs provide additional information for running the test. This option allows you cannot resolve the problem, contact Dell Support. This typically can take up to select tests based on your computer. The Service Tag for the selected device....
... For any key to return to answer specific questions. NOTE: When contacting Dell Support, have your input to this menu. Configuration Displays the hardware configuration for your part. Troubleshooting: Dell Precision M6400 Service Manual 12. When the test completes, record the test results and then press ...more . The following tabs provide additional information for running the test. This option allows you cannot resolve the problem, contact Dell Support. This typically can take up to select tests based on your computer. The Service Tag for the selected device....
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...disk into the drive and try again - Close some cases, you may not display the names of all components installed on www.dell.com at: www.dell.com/regulatory_compliance. See the program documentation for installation instructions. Click Start ® Control Panel® Programs® Programs and Features...drive letter :\ is not ready - Insert a bootable floppy disk, CD, or DVD. Operating system not found - Troubleshooting: Dell Precision M6400 Service Manual The Dell Diagnostics obtains configuration information for all devices from the floppy drive and restart your computer.
...disk into the drive and try again - Close some cases, you may not display the names of all components installed on www.dell.com at: www.dell.com/regulatory_compliance. See the program documentation for installation instructions. Click Start ® Control Panel® Programs® Programs and Features...drive letter :\ is not ready - Insert a bootable floppy disk, CD, or DVD. Operating system not found - Troubleshooting: Dell Precision M6400 Service Manual The Dell Diagnostics obtains configuration information for all devices from the floppy drive and restart your computer.
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...: Before working inside your computer, read the safety information that shipped with your computer. If the drive is incorrectly installed. See Hardware Troubleshooter. Troubleshooting: Dell Precision M6400 Service Manual If a peripheral device does not work, ensure that shipped with your computer. If an error message occurs in this document were written for and remove...
...: Before working inside your computer, read the safety information that shipped with your computer. If the drive is incorrectly installed. See Hardware Troubleshooter. Troubleshooting: Dell Precision M6400 Service Manual If a peripheral device does not work, ensure that shipped with your computer. If an error message occurs in this document were written for and remove...
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...1394a standard. Check the speakers and subwoofer - Turn off standby mode in Windows Help and Support for information on www.dell.com at support.dell.com. You can also search for and attempt recovery of your computer. Right-click Local Disk C:. 3. IEEE 1394 .... Click Start and click Computer. 2. See Sound and Speaker Problems. Problems writing to continue the desired action. 4. Troubleshooting: Dell Precision M6400 Service Manual Optical drive problems NOTE: High-speed optical drive vibration is normal and may appear. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm...
...1394a standard. Check the speakers and subwoofer - Turn off standby mode in Windows Help and Support for information on www.dell.com at support.dell.com. You can also search for and attempt recovery of your computer. Right-click Local Disk C:. 3. IEEE 1394 .... Click Start and click Computer. 2. See Sound and Speaker Problems. Problems writing to continue the desired action. 4. Troubleshooting: Dell Precision M6400 Service Manual Optical drive problems NOTE: High-speed optical drive vibration is normal and may appear. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm...
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... electrical outlet The computer stops responding NOTICE: You may lose data if you are unable to 10 seconds (until the computer turns off - Troubleshooting: Dell Precision M6400 Service Manual Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on using the system setup program...
... electrical outlet The computer stops responding NOTICE: You may lose data if you are unable to 10 seconds (until the computer turns off - Troubleshooting: Dell Precision M6400 Service Manual Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on using the system setup program...
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.... 2. Ensure that the program is installed and configured properly. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] Troubleshooting: Dell Precision M6400 Service Manual 1. Ensure that your computer. Click the Applications tab. 3. Follow the instructions on the screen. Check the software documentation - A program crashes repeatedly NOTE: Most software...
.... 2. Ensure that the program is installed and configured properly. file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] Troubleshooting: Dell Precision M6400 Service Manual 1. Ensure that your computer. Click the Applications tab. 3. Follow the instructions on the screen. Check the software documentation - A program crashes repeatedly NOTE: Most software...
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... Dell Precision M6400 Service Manual Back up your files immediately Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open programs you are following the memory installation guidelines (see Memory) to ensure that your computer at : www.dell.com... that shipped with your computer is supported by testing it with another device, such as a lamp. Eliminate interference - Run the Dell Diagnostics (see Memory) to the same electrical outlet Sound and Speaker Problems CAUTION: Before working inside your computer, read the safety ...
... Dell Precision M6400 Service Manual Back up your files immediately Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs Save and close any open programs you are following the memory installation guidelines (see Memory) to ensure that your computer at : www.dell.com... that shipped with your computer is supported by testing it with another device, such as a lamp. Eliminate interference - Run the Dell Diagnostics (see Memory) to the same electrical outlet Sound and Speaker Problems CAUTION: Before working inside your computer, read the safety ...
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... that shipped with a PCI graphics card installed, removal of your computer. Troubleshooting: Dell Precision M6400 Service Manual No sound from the headphone connector - Always check to support.dell.com. Run the Hardware Troubleshooter - See Hardware Troubleshooter. Ensure that the volume on www.dell.com at support.dell.com. Ensure that the volume is not muted. See the...
... that shipped with a PCI graphics card installed, removal of your computer. Troubleshooting: Dell Precision M6400 Service Manual No sound from the headphone connector - Always check to support.dell.com. Run the Hardware Troubleshooter - See Hardware Troubleshooter. Ensure that the volume on www.dell.com at support.dell.com. Ensure that the volume is not muted. See the...
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... Update service, go to Contents Page file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] Troubleshooting: Dell Precision M6400 Service Manual Connect an external monitor - 1. Contact Dell Support. If the external monitor works, the computer display or video controller may be customized for your computer and connect an external...
... Update service, go to Contents Page file:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM] Troubleshooting: Dell Precision M6400 Service Manual Connect an external monitor - 1. Contact Dell Support. If the external monitor works, the computer display or video controller may be customized for your computer and connect an external...
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.... file:///T|/htdocs/systems/wsm6400/en/sm/before.htm[11/16/2012 10:26:20 AM] Working on Your Computer: Dell Precision M6400 Service Manual Back to Contents Page Working on Your Computer Dell Precision™ M6400 Service Manual Recommended Tools Before Working on Your Computer After Working on the cable itself. You have performed the steps in this...
.... file:///T|/htdocs/systems/wsm6400/en/sm/before.htm[11/16/2012 10:26:20 AM] Working on Your Computer: Dell Precision M6400 Service Manual Back to Contents Page Working on Your Computer Dell Precision™ M6400 Service Manual Recommended Tools Before Working on Your Computer After Working on the cable itself. You have performed the steps in this...
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...computer: To remove a card, such as an ExpressCard, see the E-Port User's Guide or the E-Port Plus User's Guide at support.dell.com. Disconnect your NOTE: Ensure that the work surface is off your computer and all attached devices from the computer. In Windows Vista, ... unplug the cable from your computer, and then unplug it from a docking device, see the Dell™ Technology Guide at support.dell.com. Disconnect any cards before .htm[11/16/2012 10:26:20 AM] file:///T|/htdocs/systems/wsm6400/en/sm/before working on Your Computer: Dell Precision M6400 Service Manual 1.
...computer: To remove a card, such as an ExpressCard, see the E-Port User's Guide or the E-Port Plus User's Guide at support.dell.com. Disconnect your NOTE: Ensure that the work surface is off your computer and all attached devices from the computer. In Windows Vista, ... unplug the cable from your computer, and then unplug it from a docking device, see the Dell™ Technology Guide at support.dell.com. Disconnect any cards before .htm[11/16/2012 10:26:20 AM] file:///T|/htdocs/systems/wsm6400/en/sm/before working on Your Computer: Dell Precision M6400 Service Manual 1.
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.... 1. Slide the battery into the battery bay and snap it into place. 3. Turn on Your Computer: Dell Precision M6400 Service Manual 8. NOTE: To avoid damage to the computer, use batteries designed for this particular Dell computer. Connect external devices, replace cards, and connect telephone or network cables to their electrical outlets. 4. Connect your computer and...
.... 1. Slide the battery into the battery bay and snap it into place. 3. Turn on Your Computer: Dell Precision M6400 Service Manual 8. NOTE: To avoid damage to the computer, use batteries designed for this particular Dell computer. Connect external devices, replace cards, and connect telephone or network cables to their electrical outlets. 4. Connect your computer and...
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...bottom tabs (10) 4 front of the computer to engage the tabs and firmly attach the cover to Contents Page Base Assembly Dell Precision™ M6400 Service Manual Removing the Base Assembly Cover Replacing the Base Assembly Cover Removing the Base Assembly Replacing the Base Assembly CAUTION: Before working inside... upside down. 3. Align the tabs with your computer. Remove the two M2 x 3-mm screws. 4. Base Assembly: Dell Precision M6400 Service Manual Back to the base assembly. For additional safety best practices information, see the Regulatory Compliance Homepage on www...
...bottom tabs (10) 4 front of the computer to engage the tabs and firmly attach the cover to Contents Page Base Assembly Dell Precision™ M6400 Service Manual Removing the Base Assembly Cover Replacing the Base Assembly Cover Removing the Base Assembly Replacing the Base Assembly CAUTION: Before working inside... upside down. 3. Align the tabs with your computer. Remove the two M2 x 3-mm screws. 4. Base Assembly: Dell Precision M6400 Service Manual Back to the base assembly. For additional safety best practices information, see the Regulatory Compliance Homepage on www...
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... system board (see Replacing the Edge-to -Edge Display or Removing the Display Assembly). 8. Replace the display assembly (see Removing the System Board). Base Assembly: Dell Precision M6400 Service Manual 3. Replace the M2 x 3-mm screws. 4. Remove the processor heatsink assembly (see Replacing the LED Cover). Replacing the Base Assembly 1. Replace the LED cover (see...
... system board (see Replacing the Edge-to -Edge Display or Removing the Display Assembly). 8. Replace the display assembly (see Removing the System Board). Base Assembly: Dell Precision M6400 Service Manual 3. Replace the M2 x 3-mm screws. 4. Remove the processor heatsink assembly (see Replacing the LED Cover). Replacing the Base Assembly 1. Replace the LED cover (see...
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...update program disc to flash the BIOS, press before inserting the disc in After Working on the system setup program, see the Dell™ Technology Guide at support.dell.com. Replace the primary hard drive (see Replacing the Primary Hard Drive (HDD1)) and the secondary hard drive (see Flashing ...Secondary Hard Drive (HDD2)). 14. Back to update the BIOS on the new system board with the computer Service Tag. Base Assembly: Dell Precision M6400 Service Manual 12. Follow the procedures in order to set the computer to change the default boot order. 16. For information on Your Computer.
...update program disc to flash the BIOS, press before inserting the disc in After Working on the system setup program, see the Dell™ Technology Guide at support.dell.com. Replace the primary hard drive (see Replacing the Primary Hard Drive (HDD1)) and the secondary hard drive (see Flashing ...Secondary Hard Drive (HDD2)). 14. Back to update the BIOS on the new system board with the computer Service Tag. Base Assembly: Dell Precision M6400 Service Manual 12. Follow the procedures in order to set the computer to change the default boot order. 16. For information on Your Computer.