Service Manual
Page 5
Signature button assembly service check 2-1 23 StapleSmart finisher service check 2-124 System board service check 2-127 Toner sensor service check 2-128 Transfer roll service check 2-129 Diagnostic aids 3-1 Accessing service menus 3-1 Diagnostics mode 3-2 Entering Diagnostics mode 3-2 Available tests 3-2 Exiting Diagnostics mode 3-4 REGISTRATION 3-4 ... Staple Test 3-17 Feed Tests (finisher 3-17 Sensor Test (finisher 3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm...
Signature button assembly service check 2-1 23 StapleSmart finisher service check 2-124 System board service check 2-127 Toner sensor service check 2-128 Transfer roll service check 2-129 Diagnostic aids 3-1 Accessing service menus 3-1 Diagnostics mode 3-2 Entering Diagnostics mode 3-2 Available tests 3-2 Exiting Diagnostics mode 3-4 REGISTRATION 3-4 ... Staple Test 3-17 Feed Tests (finisher 3-17 Sensor Test (finisher 3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm...
Service Manual
Page 8
... shaft and spring removal 4-73 Printhead removal 4-74 Redrive assembly removal 4-75 Signature button contact assembly removal 4-76 System board and inner shield removal 4-77 Toner sensor removal 4-78 Transfer roll assembly removal 4-78 Upper front cover hinge assembly removal 4-79 Upper paper deflector assembly removal 4-80 USB board assembly removal 4-80... 7-22 Assembly 12: Hot roll fuser 7-24 Assembly 13: Transfer/charging 7-26 Assembly 14: Electronics-power supplies 7-28 Assembly 15: Electronics-card assemblies 7-30 viii Service Manual
... shaft and spring removal 4-73 Printhead removal 4-74 Redrive assembly removal 4-75 Signature button contact assembly removal 4-76 System board and inner shield removal 4-77 Toner sensor removal 4-78 Transfer roll assembly removal 4-78 Upper front cover hinge assembly removal 4-79 Upper paper deflector assembly removal 4-80 USB board assembly removal 4-80... 7-22 Assembly 12: Hot roll fuser 7-24 Assembly 13: Transfer/charging 7-26 Assembly 14: Electronics-power supplies 7-28 Assembly 15: Electronics-card assemblies 7-30 viii Service Manual
Service Manual
Page 50
...Check system board • Check autocompensator Go to "Paper feed service check" on page 2-113. Problem with transfer-transfer servo start error. • Check HVPS • Check system board • Check HVPS/input sensor/toner sensor cable. board code is programmed into is bad. Interface violation...error. Replace the system board. Messages and error codes Service error codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to "900.xx Error code service check" on page 2-75. See"System board and ...
...Check system board • Check autocompensator Go to "Paper feed service check" on page 2-113. Problem with transfer-transfer servo start error. • Check HVPS • Check system board • Check HVPS/input sensor/toner sensor cable. board code is programmed into is bad. Interface violation...error. Replace the system board. Messages and error codes Service error codes Service error codes are generally non-recoverable except in an intermittent condition when you can POR the printer to "900.xx Error code service check" on page 2-75. See"System board and ...
Service Manual
Page 66
...Toner sensor service check" on page 2-76. Go to "Main fan" on page 2-128. Toner sensor error-a problem has been detected with the toner sensor. • Check the toner sensor • Check cable • Check system board An error has been detected. No home windows has been detected. • Check toner cartridge. • Check toner sensor No toner sensor transition. • Check toner sensor • Check toner...state. Corrupted feedback signal. Go to "Toner sensor service check" on page 2-123. 2-24 Service Manual Main fan overspeed during speed adjustment state...
...Toner sensor service check" on page 2-76. Go to "Main fan" on page 2-128. Toner sensor error-a problem has been detected with the toner sensor. • Check the toner sensor • Check cable • Check system board An error has been detected. No home windows has been detected. • Check toner cartridge. • Check toner sensor No toner sensor transition. • Check toner sensor • Check toner...state. Corrupted feedback signal. Go to "Toner sensor service check" on page 2-123. 2-24 Service Manual Main fan overspeed during speed adjustment state...
Service Manual
Page 87
... service check" on page 2-106. Go to "Main drive service check...sensor not functioning correctly. Main drive motor identification failed. If problem is found , replace the fuser assembly. Input sensor...sensor • Paper pre-staged in path. • Bouncy input sensor.... Fuser page count between 0 and 99,999. Fuser page count between 0 and 99,999. • Page jammed on page 2-103. See "Fuser assembly removal" on page 2-92. If no problem is found with motor connections, go to "Main drive service check" on page 2-80. • Check fuser entry guide for toner...
... service check" on page 2-106. Go to "Main drive service check...sensor not functioning correctly. Main drive motor identification failed. If problem is found , replace the fuser assembly. Input sensor...sensor • Paper pre-staged in path. • Bouncy input sensor.... Fuser page count between 0 and 99,999. Fuser page count between 0 and 99,999. • Page jammed on page 2-103. See "Fuser assembly removal" on page 2-92. If no problem is found with motor connections, go to "Main drive service check" on page 2-80. • Check fuser entry guide for toner...
Service Manual
Page 88
...removal" on page 2-93. • Check fuser entry guide for toner build up . • Check the fuser for wear or contamination. Go to "Fuser exit sensor service check" on page 2-92. • Check motor to "Fuser narrow media sensor service check" on page 4-27. • If media is found ...; Replace the main drive motor. Expected wide page not detected by narrow media sensor, possible accordion jam. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be operating properly. Fuser page count between 100,000 and 199,999...
...removal" on page 2-93. • Check fuser entry guide for toner build up . • Check the fuser for wear or contamination. Go to "Fuser exit sensor service check" on page 2-92. • Check motor to "Fuser narrow media sensor service check" on page 4-27. • If media is found ...; Replace the main drive motor. Expected wide page not detected by narrow media sensor, possible accordion jam. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be operating properly. Fuser page count between 100,000 and 199,999...
Service Manual
Page 89
...exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check fuser entry guide for toner build up . • Check fuser for wear or contamination. If a problem is found , replace the fuser assembly. Go to "Fuser exit sensor service check" on fuser input guide. •... between 200,000 and 299,999. Expected wide page not detected by narrow media sensor, possible accordion jam. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning correctly. See "Fuser assembly removal" on page 2-93. ...
...exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check fuser entry guide for toner build up . • Check fuser for wear or contamination. If a problem is found , replace the fuser assembly. Go to "Fuser exit sensor service check" on fuser input guide. •... between 200,000 and 299,999. Expected wide page not detected by narrow media sensor, possible accordion jam. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning correctly. See "Fuser assembly removal" on page 2-93. ...
Service Manual
Page 90
... (engine settings 3 = 16). Go to "Fuser exit sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up . • Check fuser for wear or contamination...Go to motor and system board. Expected wide page not detected by narrow media sensor, possible accordion jam. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly. Fuser page count between 300,000 and 399,999...
... (engine settings 3 = 16). Go to "Fuser exit sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up . • Check fuser for wear or contamination...Go to motor and system board. Expected wide page not detected by narrow media sensor, possible accordion jam. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly. Fuser page count between 300,000 and 399,999...
Service Manual
Page 91
Go to "Fuser narrow media sensor service check" on page 2-93. Go to "Fuser exit sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check fuser entry guide for toner build up . • Check ... the fuser assembly. Main drive motor identification failed. Main drive motor not working. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly. Fuser page count between 300,000 and 399,999. • Page jammed ...
Go to "Fuser narrow media sensor service check" on page 2-93. Go to "Fuser exit sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check fuser entry guide for toner build up . • Check ... the fuser assembly. Main drive motor identification failed. Main drive motor not working. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly. Fuser page count between 300,000 and 399,999. • Page jammed ...
Service Manual
Page 92
...,999. • Page jammed on page 2-106. 2-50 Service Manual In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly. Check the connections to "Fuser exit sensor service check" on page 2-92. If not problem is narrow when... count stopped at 500,000 to "Fuser narrow media sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up . • Check the fuser for wear...
...,999. • Page jammed on page 2-106. 2-50 Service Manual In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly. Check the connections to "Fuser exit sensor service check" on page 2-92. If not problem is narrow when... count stopped at 500,000 to "Fuser narrow media sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up . • Check the fuser for wear...
Service Manual
Page 93
...removal" on page 2-106. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly. Go to "Main drive service check" on page 4-27. • The fuser exit sensor may not be functioning properly. Main drive motor identification ... count stopped at 500,000 to "Fuser exit sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up . • Check the fuser for...
...removal" on page 2-106. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly. Go to "Main drive service check" on page 4-27. • The fuser exit sensor may not be functioning properly. Main drive motor identification ... count stopped at 500,000 to "Fuser exit sensor service check" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up . • Check the fuser for...
Service Manual
Page 94
... Check the fuser for wear or contamination. Go to "Fuser exit sensor service check" on page 2-93. 2-52 Service Manual Fuser page count is narrow when wide page was expected. • Check the fuser entry guide for toner build up. • Check the fuser for wear or contamination. ... jammed on page 4-27. • The fuser exit sensor may not be functioning properly. See "Fuser assembly removal" on page 4-27. • If media is not available. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly.
... Check the fuser for wear or contamination. Go to "Fuser exit sensor service check" on page 2-93. 2-52 Service Manual Fuser page count is narrow when wide page was expected. • Check the fuser entry guide for toner build up. • Check the fuser for wear or contamination. ... jammed on page 4-27. • The fuser exit sensor may not be functioning properly. See "Fuser assembly removal" on page 4-27. • If media is not available. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning properly.
Service Manual
Page 135
..., 201.44, 201.54, and 201.94. Fuser narrow media sensor service check If any signs of damage to the cable or to system board cable. Fuser exit and fuser narrow media sensor status check Printer not printing- If no problem is found , clean or remove the... of toner or other contamination. if the narrow media sensor does not pass the test, go to test it passes over sensor(s), non-narrow media fed through the printer Printer printing-narrow media fed through the printer Exit sensor closed Narrow media sensor closed Exit sensor closed Narrow media sensor open Printer printing-...
..., 201.44, 201.54, and 201.94. Fuser narrow media sensor service check If any signs of damage to the cable or to system board cable. Fuser exit and fuser narrow media sensor status check Printer not printing- If no problem is found , clean or remove the... of toner or other contamination. if the narrow media sensor does not pass the test, go to test it passes over sensor(s), non-narrow media fed through the printer Printer printing-narrow media fed through the printer Exit sensor closed Narrow media sensor closed Exit sensor closed Narrow media sensor open Printer printing-...
Service Manual
Page 170
...drive assembly 2 Front harness cable 3 Toner sensor Action Incorrect operation of the cable. Check the voltage at both the sensor and system board (J15), check the continuity of the developer drive assembly can cause the printer to be used when a 929.xx Service Error displays. It reads approximately +5 ...V dc with the system board removed from the printer. If correct at J15-11. The toner sensor cable is part of the front harness and part...
...drive assembly 2 Front harness cable 3 Toner sensor Action Incorrect operation of the cable. Check the voltage at both the sensor and system board (J15), check the continuity of the developer drive assembly can cause the printer to be used when a 929.xx Service Error displays. It reads approximately +5 ...V dc with the system board removed from the printer. If correct at J15-11. The toner sensor cable is part of the front harness and part...
Service Manual
Page 300
... removal Warning: Be careful when handling the transfer roll. Unsnap the transfer roll assembly from the printer. 4-78 Service Manual Open the upper front cover, and remove the print cartridge. 2. Disconnect the toner sensor cable, and remove the toner sensor. Lift the transfer roll assembly toward the left, and remove it from the left pivot arm...
... removal Warning: Be careful when handling the transfer roll. Unsnap the transfer roll assembly from the printer. 4-78 Service Manual Open the upper front cover, and remove the print cartridge. 2. Disconnect the toner sensor cable, and remove the toner sensor. Lift the transfer roll assembly toward the left, and remove it from the left pivot arm...
Service Manual
Page 352
Assembly 17: Cabling diagrams 1 1 2 3 AsmIndex 17-1 2 3 Part number 40X0223 40X0160 40X0264 Units/ mach 1 1 1 Units/ kit or pkg 1 1 1 Description HVPS/input sensor/toner sensor cable assembly MPF sensor cable Output bin sensor cable 7-34 Service Manual
Assembly 17: Cabling diagrams 1 1 2 3 AsmIndex 17-1 2 3 Part number 40X0223 40X0160 40X0264 Units/ mach 1 1 1 Units/ kit or pkg 1 1 1 Description HVPS/input sensor/toner sensor cable assembly MPF sensor cable Output bin sensor cable 7-34 Service Manual
Service Manual
Page 414
... 2-117 print quality 2-117 printhead 2-123 signature button assembly 2-123 StapleSmart finisher 2-124 system board 2-127 toner sensor 2-128 transfer roll 2-129 service error codes 2-8 shield inner shield 4-77 outer 4-69 signature button contact assembly removal 4-76 specifications acoustics 1-8... and performance 1-4 StapleSmart finisher locations 5-12 parts catalog 7-65, 7-66, 7-67, 7-68 service check 2-124 start 2-1 strobe adjustment 3-21 switch, cover closed 2-80 symptoms base printer 2-5 duplex option 2-6 envelope feeder 2-6 high-capacity feeder 2-5 output expander option 2-6 paper trays ...
... 2-117 print quality 2-117 printhead 2-123 signature button assembly 2-123 StapleSmart finisher 2-124 system board 2-127 toner sensor 2-128 transfer roll 2-129 service error codes 2-8 shield inner shield 4-77 outer 4-69 signature button contact assembly removal 4-76 specifications acoustics 1-8... and performance 1-4 StapleSmart finisher locations 5-12 parts catalog 7-65, 7-66, 7-67, 7-68 service check 2-124 start 2-1 strobe adjustment 3-21 switch, cover closed 2-80 symptoms base printer 2-5 duplex option 2-6 envelope feeder 2-6 high-capacity feeder 2-5 output expander option 2-6 paper trays ...
Service Manual
Page 415
T theory of operation autocompensator 3-31 autoconnect cabling and connectors 3-32 duplex unit 3-32 option microcode 3-32 toner sensor removal 4-78 tools 1-20 Top Margin duplex 3-10 simplex (front side) 3-4 transfer roll assembly parts catalog 7-26 removal 4-78 service check 2-129 transparencies 1-17 tray linking A-17 U unique tools 1-20 unsatisfactory papers 1-16 upper front cover...
T theory of operation autocompensator 3-31 autoconnect cabling and connectors 3-32 duplex unit 3-32 option microcode 3-32 toner sensor removal 4-78 tools 1-20 Top Margin duplex 3-10 simplex (front side) 3-4 transfer roll assembly parts catalog 7-26 removal 4-78 service check 2-129 transparencies 1-17 tray linking A-17 U unique tools 1-20 unsatisfactory papers 1-16 upper front cover...
Service Manual
Page 425
... P/N= RM955 CRU Toner Cartridge, 20K Std Toner CRU 500-Sheet Paper Tray CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 110V, GSA, 5210N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, DAO, 110V, 5210N CRU ASSEMBLY, Base, SERVICE KIT, PRINTER/PRINTER ACCESSORIES, 110V, CRU 5210N PRINTER/PRINTER ACCESSORIES, LASER, 110V, 5210N CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, GOVERNMENT CRU SERVICES AGENCY, 5210N ASSEMBLY, Base, SERVICE KIT, 110V, GOVERNMENT SERVICES CRU AGENCY, 5210N...
... P/N= RM955 CRU Toner Cartridge, 20K Std Toner CRU 500-Sheet Paper Tray CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 110V, GSA, 5210N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, DAO, 110V, 5210N CRU ASSEMBLY, Base, SERVICE KIT, PRINTER/PRINTER ACCESSORIES, 110V, CRU 5210N PRINTER/PRINTER ACCESSORIES, LASER, 110V, 5210N CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, GOVERNMENT CRU SERVICES AGENCY, 5210N ASSEMBLY, Base, SERVICE KIT, 110V, GOVERNMENT SERVICES CRU AGENCY, 5210N...
Service Manual
Page 428
... toner sensor FRU assembly, toner sensor mounting screw, Input sensor) PRINTER/PRINTER ...Toner CRU or FRU CRU CRU CRU CRU CRU FRU CRU FRU CRU CRU CRU CRU CRU CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, GOVERNMENT CRU SERVICES AGENCY, 5310N ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 220V, GSA, 5310N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 110V, GSA, 5310N CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, 5310N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, DAO, 110V, 5310N CRU ASSEMBLY, Base, SERVICE KIT, PRINTER/PRINTER ACCESSORIES, 220V, CRU GOVERNMENT SERVICES...
... toner sensor FRU assembly, toner sensor mounting screw, Input sensor) PRINTER/PRINTER ...Toner CRU or FRU CRU CRU CRU CRU CRU FRU CRU FRU CRU CRU CRU CRU CRU CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, GOVERNMENT CRU SERVICES AGENCY, 5310N ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 220V, GSA, 5310N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 110V, GSA, 5310N CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, 5310N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, DAO, 110V, 5310N CRU ASSEMBLY, Base, SERVICE KIT, PRINTER/PRINTER ACCESSORIES, 220V, CRU GOVERNMENT SERVICES...
